Opportunity, Transformation, and Excellence

On December 16, about 230 NYCHA staff came together at the NYPD headquarters’ cavernous auditorium to discuss “opportunity, transformation, and excellence,” the theme of the Quarterly Leadership Meeting. Director of Community Development Leroy Williams kicked off the daylong event: “We’re bringing back this NYCHA tradition because it’s a great way to discuss where we are… MORE

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Providing Excellent Service to Residents

We’re periodically featuring the hardworking staff members who provide excellent service to residents and exemplify NYCHA’s core values. In this installment, meet John Kolomechuk, Housing Manager in the Customer Operations Department: “In my 25-plus years at NYCHA, I have served as a housing assistant, assistant manager, development manager, and borough manager. I’m now a housing… MORE

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NYCHA Employee Receives Public Service Award

Denise Guess, Administrative Community Relations Specialist in the Resident Engagement Department, was honored on December 11 with the prestigious 2019 Isaac Liberman Public Service Award. Sponsored by The Hundred Year Association of New York, comprising companies, religious institutions, and non-profit organizations that are over 100 years old, the award has been presented to outstanding New… MORE

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Child Care – The Best Compensation Possible

The first of 10 children, NYCHA resident Kayereathea Boyd, 36, learned early in life how to feed, change, and burp toddlers. Those life skills proved useful when she participated in the 15-week NYCHA Childcare Business Pathways program (CBP), which helps residents establish licensed, home-based childcare businesses. The practical business skills she learned in the program allowed her… MORE

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DEO Office Move

NYCHA’s Department of Equal Opportunity (DEO) is moving to 90 Church Street on Friday, December 6, 2019. The office will be open at this location on Monday, December 9, 2019. DEO is moving as part of the Authority’s cost-savings initiative to consolidate central office locations. The overall consolidation initiative will save approximately $20 million annually in… MORE

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REES Helps Residents Launch Home-Based Businesses

NYCHA residents: Are you an entrepreneur? Do you dream of starting your own home-based business? NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES) connects residents with entrepreneurial ambitions to partners that can assist with the various aspects of launching and operating a business. But first, residents need to make sure that the type of… MORE

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Providing Excellent Service to Residents

We’re periodically featuring the hardworking staff members who provide excellent service to residents. Learn more about how we’re connecting residents to opportunity through their perspective. In this installment, meet Erica DeJesus, Community Coordinator in the Resident Engagement Department: “I started at NYCHA nine years ago as a community center director in the Bronx. When I… MORE

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A Day of Music

NYCHA hosted its second “Music and Health Festival” for older adults at the Johnson Community Center on October 11, 2019. About 300 seniors from developments across the city attended the event and spent the day dancing and listening to musical performances from their fellow seniors, participating in games, and enjoying lunch together. Participants also had… MORE

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Getting NYCHA Residents Registered

NYCHA marked National Voter Registration Day on September 24 by encouraging Bronx residents to register to vote. Working with the Office of the Mayor’s DemocracyNYC initiative and resident associations, NYCHA’s Resident Engagement staff were on site at six developments: Claremont, Webster Houses, Morrisania Air Rights, Moore Houses, Millbrook Houses, and Teller Avenue-East 166th Street with… MORE

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Practicing Preparedness

Every September during National Preparedness Month, Americans are encouraged to get prepared for disasters or emergencies in their homes, businesses, and communities. Since 2013, NYCHA’s Emergency Services Department (ESD) has actively promoted that effort by ensuring its staff is well trained and properly equipped to address challenges that arise from gas leaks, floods, power failures,… MORE

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NYCHA’s New Departments

To improve service to residents and their quality of life, NYCHA is implementing significant health and safety-related improvements Authority-wide while continuing its focus on accountability and integrity. As part of this work, NYCHA created three new departments: The Compliance Department, which ensures that the Authority meets its legal, regulatory, and ethical responsibilities; The Environmental Health… MORE

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Providing Excellent Service to Residents

We’re periodically featuring the hardworking staff members who provide excellent service to residents. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet Matt Dixon, Senior Project Manager in the Capital Projects Division: “As a senior project manager, I oversee a team that completes capital… MORE

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Breaking Ground on Affordable Housing for Seniors

On September 10, NYCHA staff attended the groundbreaking ceremony of Betances Residence, a new senior affordable housing development in the Bronx being developed by Breaking Ground, New York’s largest supportive housing provider. NYCHA leased the site of the development (which is on underutilized Authority land) and will also provide 151 Section 8 vouchers for it. All… MORE

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Announcing the 2019 NYCHA-CUNY Scholars

They are the next generation of social workers, advocates, journalists, IT professionals, doctors, teachers, and public servants – NYCHA residents pursuing their degrees at City University of New York colleges, and this year’s recipients of NYCHA-CUNY Resident Scholarships. On September 17, NYCHA and CUNY celebrated 25 residents for their academic excellence, leadership, and contributions to… MORE

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Providing Excellent Service to Residents

We’re periodically featuring the hardworking staff members who provide excellent service to residents. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet Jaison Buchanan, an Oil Burner Specialist for nearly three years: “I perform repairs, from boilers to within tank rooms, to ensure efficient… MORE

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NYCHA Completes Mold Busters Rollout Authority-wide

NYCHA recently revised its standard procedure for addressing mold complaints and launched Mold Busters, a program to effectively and efficiently remediate mold. All developments have now implemented Mold Busters, following a citywide rollout that began in January. As part of the rollout, a total of nearly 3,000 staff are getting Mold Busters training. In addition… MORE

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5,900 Apartments Will Receive Major Repairs

Residents of the following developments in Manhattan and Brooklyn will benefit from major repairs to their apartments and buildings thanks to NYCHA’s Permanent Affordability Commitment Together (PACT) program: Linden, Boulevard, Williamsburg, Harlem River I and II, Audubon, Bethune Gardens, and Marshall Plaza. PACT is part of the Authority’s NYCHA 2.0 long-term plan; it shifts apartments… MORE

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Providing Excellent Service to Residents

We’re periodically featuring the hardworking men and women who provide excellent service to residents. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet Dana Hylton, a NYCHA Exterminator since 2012: My goal is to improve the quality of life for all residents. I conduct… MORE

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Employees Honored by City Hall for Rat Reduction Efforts

NYCHA staff members were recognized recently by Deputy Mayor for Operations Laura Anglin for their hard work helping to reduce the rat population at developments where they were most problematic. On July 29, NYCHA staff, along with employees from the city’s Departments of Education, Mental Health and Hygiene, Sanitation, and Parks & Recreation, were singled… MORE

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Providing Excellent Service to Residents

We’re periodically featuring the hardworking men and women who provide excellent service to residents, including through the NYCHA Cares and weekend maintenance work order blitz initiatives. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet Robert Rodriguez, a Maintenance Worker since 2010: We go… MORE

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Rapid Response

NYCHA activated its Situation Room at 90 Church Street from Thursday, July 18 through Sunday, July 21 to centralize its efforts to handle issues arising from the heat wave that struck the city during that time. It included representatives from departments such as the Office of Emergency Management; Emergency Services; Operations; Capital Projects; Maintenance, Repairs,… MORE

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Nominate a Caretaker for the John DeCarlo Memorial Award

We are pleased to announce that nominations are now being accepted for the New York City Housing Authority’s annual John DeCarlo Memorial Award. This award was established in 1999 and is presented each year to a Caretaker whose outstanding job performance reflects the exceptional standards maintained by Caretaker John DeCarlo. Mr. DeCarlo had served NYCHA residents for… MORE

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What Creates Health at NYCHA?

Healthy and safe housing is linked to healthier, longer lives. To empower and support resident leaders, NYCHA and the NYC Department of Health and Mental Hygiene’s Center for Health Equity recently hosted the “What Creates Health @ NYCHA?” summit, which connected participants to resources and activities for creating healthier communities and indoor environments. Nearly 120… MORE

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Extended Hours on Wednesdays at Property Management Offices

NYCHA is providing extended office hours on Wednesdays at Property Management Offices to assist residents with all tenancy-related inquiries. Extended Hour Wednesdays are 8:30 a.m. to 7:30 p.m. until August 28, 2019. Residents can visit the property management office anytime until 7:30 p.m. to get help with: • Rent payment issues • Annual recertifications • Interim recertifications… MORE

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Providing Excellent Service to Residents

We’re periodically featuring the hardworking men and women who provide excellent service to residents, including through the NYCHA Cares and weekend maintenance work order blitz initiatives. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet James Nelson, a NYCHA Plasterer since 2012: “We go… MORE

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Residents: Apply for a NYCHA-CUNY Scholarship

Applications are currently open for the NYCHA-CUNY Resident Scholarship Program, which awards $1,000 scholarships to NYCHA residents enrolled as undergraduates at the City University of New York (CUNY) to support their studies. The deadline to apply is June 23, 2019. The program includes the following scholarships: NYCHA-CUNY Resident Scholarship – for NYCHA residents who are… MORE

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Celebrating Jewish Heritage

Batei Tsibur, NYCHA’s organization of Jewish employees, held its annual Jewish Heritage Celebration on May 22 at the 90 Church Street Ceremonial Room. Guest speaker Joel Leyden, Director of the organization “Jews Against Hate” (at the podium in the photo above), presented on the topic of “Anti-Semitism: Security Realities.” It was a compelling and timely… MORE

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Building Their Careers

Twenty-seven NYCHA residents took their first steps toward careers in construction: They successfully graduated from the NYCHA Resident Training Academy (NRTA) Construction track. The NRTA, managed by NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES), provides residents with training opportunities and job placement assistance for careers in the construction, janitorial services, and maintenance fields. REES partners… MORE

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NYCHA Employee Graduates from the NYC Leadership Institute

For nearly four months this past year, Ajene Eustace, Director of the Capital Projects Division’s (CPD) Construction Safety & Quality Department, spent one day a week discussing and learning with his colleagues across City government about how to lead organizational change at their agencies as part of the NYC Leadership Institute. Mr. Eustace joins other… MORE

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NYCHA’s Situation Room: Handling Any Emergency

This past winter season, NYCHA’s Situation Room was activated on 10 separate occasions for extreme cold and snowstorms. NYCHANow spoke with Rudy Murillo, NYCHA’s Director of the Office of Emergency Management (OEM), to learn more about how the Situation Room operates in its mission to help safeguard the Authority’s residents, staff, and property during emergency… MORE

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