NYCHA Now

November 2019

November 2019

NYCHA’s Department of Strategy & Innovation

Under the leadership of Chair Greg Russ, NYCHA created a new department that is leading efforts to transform the Authority so that it can better serve residents. Its establishment was also a significant structural change made toward compliance with the agreement between NYCHA and the U.S. Department of Housing and Urban Development, which requires the… Continue Reading NYCHA’s Department of Strategy & Innovation

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November 2019

Getting NYCHA Residents Registered

NYCHA marked National Voter Registration Day on September 24 by encouraging Bronx residents to register to vote. Working with the Office of the Mayor’s DemocracyNYC initiative and resident associations, NYCHA’s Resident Engagement staff were on site at six developments: Claremont, Webster Houses, Morrisania Air Rights, Moore Houses, Millbrook Houses, and Teller Avenue-East 166th Street with… Continue Reading Getting NYCHA Residents Registered

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HighlightedNovember 2019

Practicing Preparedness

Every September during National Preparedness Month, Americans are encouraged to get prepared for disasters or emergencies in their homes, businesses, and communities. Since 2013, NYCHA’s Emergency Services Department (ESD) has actively promoted that effort by ensuring its staff is well trained and properly equipped to address challenges that arise from gas leaks, floods, power failures,… Continue Reading Practicing Preparedness

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HighlightedNovember 2019

NYCHA’s New Departments

To improve service to residents and their quality of life, NYCHA is implementing significant health and safety-related improvements Authority-wide while continuing its focus on accountability and integrity. As part of this work, NYCHA created three new departments: The Compliance Department, which ensures that the Authority meets its legal, regulatory, and ethical responsibilities; The Environmental Health… Continue Reading NYCHA’s New Departments

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FeaturedNovember 2019

Providing Excellent Service to Residents

We’re periodically featuring the hardworking staff members who provide excellent service to residents. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet Matt Dixon, Senior Project Manager in the Capital Projects Division: “As a senior project manager, I oversee a team that completes capital… Continue Reading Providing Excellent Service to Residents

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