NYCHA Now

September 2019

September 2019

NYCHA Completes Mold Busters Rollout Authority-wide

NYCHA recently revised its standard procedure for addressing mold complaints and launched Mold Busters, a program to effectively and efficiently remediate mold. All developments have now implemented Mold Busters, following a citywide rollout that began in January. As part of the rollout, a total of nearly 3,000 staff are getting Mold Busters training. In addition… Continue Reading NYCHA Completes Mold Busters Rollout Authority-wide

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September 2019

5,900 Apartments Will Receive Major Repairs

Residents of the following developments in Manhattan and Brooklyn will benefit from major repairs to their apartments and buildings thanks to NYCHA’s Permanent Affordability Commitment Together (PACT) program: Linden, Boulevard, Williamsburg, Harlem River I and II, Audubon, Bethune Gardens, and Marshall Plaza. PACT is part of the Authority’s NYCHA 2.0 long-term plan; it shifts apartments… Continue Reading 5,900 Apartments Will Receive Major Repairs

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News to UseSeptember 2019

September Is National Preparedness Month

Do you know how to prepare for an emergency? Act now to prepare for the emergencies that could affect us where we live and work: Make an emergency plan. Discuss where family members will meet in the event of a disaster, exit routes, special accommodations, and other essentials. Pack a bag. Include important documents, keys, clothing, cash,… Continue Reading September Is National Preparedness Month

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HighlightedSeptember 2019

A Surprise Award for Stellar Service

June 20 was a typical day at work for Anita McDougald, a Referral Associate in NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES). Her regular duties include speaking with residents who call the REES hotline seeking more information about available services and job opportunities, as well as greeting residents who come to the REES… Continue Reading A Surprise Award for Stellar Service

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FeaturedSeptember 2019

Providing Excellent Service to Residents

We’re periodically featuring the hardworking men and women who provide excellent service to residents. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet Dana Hylton, a NYCHA Exterminator since 2012: My goal is to improve the quality of life for all residents. I conduct… Continue Reading Providing Excellent Service to Residents

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