A new mural series at the Lillian Wald Senior Center vividly showcases the rich history and culture of immigrants who shaped the Lower East Side and continue to shape the community. Unveiled on July 10, “Roots/Raíces” is a series of five colorful murals on 1,200 square feet of the center’s exterior walls. The mural project… MORE
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NYCHA residents have a new advocate on the NYCHA Board: fellow resident Joseph K. Adams Sr., who has lived in public housing for almost 21 years, was recently appointed to the Board by Mayor Bill de Blasio. Mr. Adams currently lives in Sondra Thomas Apartments, a development for seniors in Manhattan. He lived in Patterson Houses… MORE
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in August!
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We’re periodically featuring the hardworking men and women who provide excellent service to residents. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet Dana Hylton, a NYCHA Exterminator since 2012: My goal is to improve the quality of life for all residents. I conduct… MORE
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Video courtesy of the NYC Mayor’s Office
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Dear Colleagues: I am incredibly honored to be appointed Chair and CEO of the New York City Housing Authority by Mayor Bill de Blasio. As the nation’s largest public housing authority, NYCHA leads the way in demonstrating the importance of investing in and preserving affordable housing. And I appreciate the Authority’s critical role in the… MORE
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“Life changing” is one of the most common words graduates of the Family Self-Sufficiency program use to describe the HUD-funded initiative that supports Section 8 voucher holders in achieving economic independence. Both Shanti McGhee and Elizabeth Ramos, two graduates of the program, credit FSS for where they are today: college graduates gainfully employed and proud… MORE
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NYCHA will double the number of developments in Mayor Bill de Blasio’s Neighborhood Rat Reduction (NRR) program, bringing it to an additional 60 developments that are home to 91,000 residents. This expansion is part of NYCHA’s commitment to improving the quality of life for residents. Launched in 2017, NRR is a multi-agency initiative to reduce… MORE
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Red Hook Houses West resident Luquana McGriff dreams of one day opening a baked goods storefront for her business, A Cake Baked in Brooklyn, and in October 2018 she had an opportunity to help her prepare when she became the first NYCHA resident to operate the new food service kiosk in the Brooklyn Navy Yard’s Building 77.… MORE
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A play written and performed by members of NYCHA’s Sumner Senior Center in Brooklyn showcased the wealth of knowledge and life lessons to be learned from older adults, and how sharing that knowledge enriches both the lives of seniors and their communities. “Making a Difference in Our Daily Lives” was written and performed by Aline… MORE
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It was sometime in 2016 when Kyara Grant looked out the window of her apartment at Howard Houses and noticed something being built. She assumed it would be a project that wouldn’t benefit the Brownsville community, “But once I saw that it was a farm and it was giving back free produce to the residents,… MORE
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in July!
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NYCHA is piloting a faster way to handle garbage pickup with the use of six new, 100 percent electric-powered tilt trucks. The trucks will also improve development cleanliness at six sites and reduce the Authority’s vehicle-related carbon emissions. These electric-powered vehicles can carry up to 1,000 pounds of trash each trip and will enable property… MORE
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“The more that you read, the more things you will know. The more that you learn, the more places you’ll go.” — Dr. Seuss This summer, NYCHA’s youngest residents are going on amazing new adventures found in the pages of books. During the month of June, NYCHA handed out 62,700 free books to children and… MORE
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NYCHA staff members were recognized recently by Deputy Mayor for Operations Laura Anglin for their hard work helping to reduce the rat population at developments where they were most problematic. On July 29, NYCHA staff, along with employees from the city’s Departments of Education, Mental Health and Hygiene, Sanitation, and Parks & Recreation, were singled… MORE
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We’re periodically featuring the hardworking men and women who provide excellent service to residents, including through the NYCHA Cares and weekend maintenance work order blitz initiatives. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet Robert Rodriguez, a Maintenance Worker since 2010: We go… MORE
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The Daily News published an op-ed from General Manager Vito Mustaciuolo about how the Authority’s staff are working hard to make progress for residents. Read it here: https://www.nydailynews.com/opinion/ny-the-nycha-monitors-diagnosis-isnt-news-to-us-20190723-evcmizqh7fegrmnnpomlhfyacq-story.html
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NYCHA activated its Situation Room at 90 Church Street from Thursday, July 18 through Sunday, July 21 to centralize its efforts to handle issues arising from the heat wave that struck the city during that time. It included representatives from departments such as the Office of Emergency Management; Emergency Services; Operations; Capital Projects; Maintenance, Repairs,… MORE
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Alternative Work Schedule (AWS), which started rolling out this spring, is a new way of scheduling certain front-line staff: caretakers, their supervisors, assistant resident building superintendents, and resident building superintendents work at our buildings from 6 a.m. to 7 p.m., seven days a week, through five staggered schedules. Phase 2 of AWS launched earlier this… MORE
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Dear Colleagues, I am pleased to announce several new appointments and members of our executive team in Operations. Carolyn Jasper has been appointed Acting Executive Vice President of Operations, effective July 8. In this role, Carolyn will oversee the activities of the Operations Division, composed of approximately 8,700 staff in three divisions: Property Management, Support… MORE
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We are pleased to announce that nominations are now being accepted for the New York City Housing Authority’s annual John DeCarlo Memorial Award. This award was established in 1999 and is presented each year to a Caretaker whose outstanding job performance reflects the exceptional standards maintained by Caretaker John DeCarlo. Mr. DeCarlo had served NYCHA residents for… MORE
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I met Craig back in the early 90s in the beginning of our NYCHA careers in Brooklyn. Craig and I worked side by side as Burner Mechanics learning the importance of our newfound responsibilities. I immediately noticed how seriously Craig took his job; he was always professional, approachable, and helpful to all. During this time, Craig… MORE
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in June!
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Healthy and safe housing is linked to healthier, longer lives. To empower and support resident leaders, NYCHA and the NYC Department of Health and Mental Hygiene’s Center for Health Equity recently hosted the “What Creates Health @ NYCHA?” summit, which connected participants to resources and activities for creating healthier communities and indoor environments. Nearly 120… MORE
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Looking good, dads! Fun was had by all at NYCHA’s Father’s Day Celebration at Johnson Houses on June 14. The program included a fashion show and performances of ‘oldie-but-goodies’ tunes. Attendees were also treated to lunch, gift baskets, health resources to encourage men to be more proactive about their health, and grooming services from barbers… MORE
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NYCHA is providing extended office hours on Wednesdays at Property Management Offices to assist residents with all tenancy-related inquiries. Extended Hour Wednesdays are 8:30 a.m. to 7:30 p.m. until August 28, 2019. Residents can visit the property management office anytime until 7:30 p.m. to get help with: • Rent payment issues • Annual recertifications • Interim recertifications… MORE
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Three new members have been named to the NYCHA Board of Directors, where they will work to ensure residents are represented in decision making to preserve and protect public housing. Mayor Bill de Blasio appointed Joseph Adams Sr., a current NYCHA resident; Paula Gavin; and Matt Gewolb to the Board. “NYCHA residents are the backbone… MORE
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Dear Colleagues, I was extremely honored and humbled when Mayor de Blasio asked me to serve as NYCHA’s interim Chair and CEO. I knew it would be a challenging assignment – and yet one of the most fulfilling in my career in public service. In the last several months, I’ve had the pleasure to meet… MORE
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Over the course of five days, Charles Starks, Assistant Superintendent at Queensbridge Houses North, and Julio Figueroa, Assistant Superintendent at Queensbridge Houses South, joined a group of their colleagues at a special training to learn the ins and outs of inspecting mold, identifying its underlying causes, and using new tools to efficiently identify and remediate… MORE
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It was a momentous day for NYCHA and the future of New York City’s public housing as partners cut the ribbon to celebrate $560 million in completed upgrades to Ocean Bay Apartments in Far Rockaway, Queens. This was NYCHA’s first, and the country’s largest, single-site conversion under HUD’s Rental Assistance Demonstration (RAD), switching 1,395 apartments… MORE
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As part of NYCHA’s efforts to reduce the rat population, 57 developments are receiving extra help tailored to each development’s specific needs – that includes dry-ice abatement treatments, more exterminators, new trash bins, and new interior and exterior compactors. In addition, NYCHA is replacing 50 dirt basements with concrete and installing 8,000 door sweeps on… MORE
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We’re periodically featuring the hardworking men and women who provide excellent service to residents, including through the NYCHA Cares and weekend maintenance work order blitz initiatives. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet James Nelson, a NYCHA Plasterer since 2012: “We go… MORE
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Alternative Work Schedule (AWS), which started rolling out this spring, is a new way of scheduling certain front-line staff: caretakers, their supervisors, assistant resident building superintendents, and resident building superintendents work at our buildings from 6 a.m. to 7 p.m., seven days a week, through five staggered schedules. Phase 2 of AWS launched earlier this… MORE
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Three new members have been named to the NYCHA Board of Directors, where they will work to ensure residents are represented in decision making to preserve and protect public housing. Mayor Bill de Blasio appointed Joseph Adams Sr., a current NYCHA resident; Paula Gavin; and Matt Gewolb to the Board. “NYCHA residents are the backbone… MORE
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Dear Colleagues, I was extremely honored and humbled when Mayor de Blasio asked me to serve as NYCHA’s interim Chair and CEO. I knew it would be a challenging assignment – and yet one of the most fulfilling in my career in public service. In the last several months, I’ve had the pleasure to meet… MORE
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NYCHA’s cyber awareness training program now includes monthly video training and fake phishing attacks from the NYC Cyber Command (NYC3). Monthly video training Beginning June 17, 2019, the NYC Cyber Command will email you a secure link every month, giving you access to your secure library of training videos. To complete your assignment and earn… MORE
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Applications are currently open for the NYCHA-CUNY Resident Scholarship Program, which awards $1,000 scholarships to NYCHA residents enrolled as undergraduates at the City University of New York (CUNY) to support their studies. The deadline to apply is June 23, 2019. The program includes the following scholarships: NYCHA-CUNY Resident Scholarship – for NYCHA residents who are… MORE
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NYCHA is hiring for multiple, newly established professional positions in its Healthy Homes Unit – an opportunity for those already permanent in a civil service title or for provisional appointment to the following civil service titles and program areas. All the positions feature a competitive salary and full benefits package, and do not require NYC… MORE
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At the Employee Engagement Committee’s (EEC) April meeting, the first topic we covered was the Alternative Work Schedule (AWS). Our fearless leader, Director of Employee Engagement Yvette Andino, went over a few facets of AWS. AWS enables us to bring services to residents during expanded hours and days at the developments. Residents who are working… MORE
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Batei Tsibur, NYCHA’s organization of Jewish employees, held its annual Jewish Heritage Celebration on May 22 at the 90 Church Street Ceremonial Room. Guest speaker Joel Leyden, Director of the organization “Jews Against Hate” (at the podium in the photo above), presented on the topic of “Anti-Semitism: Security Realities.” It was a compelling and timely… MORE
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Career experts agree that in addition to experience and education, a major factor in achieving your goals is the power of your professional network. Networking can help an individual improve skills, gain industry resources, and make connections to employers. It’s never too early to learn how to network: NYCHA recently hosted a speed networking event… MORE
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NYCHA’s Office of Impartial Hearings (OIH) is moving to 803 Atlantic Avenue on June 14, 2019. The office will be open at this location on June 24, 2019. Scheduled hearings will begin at this location on July 8, 2019. The OIH is moving as part of the Authority’s cost-savings initiative to consolidate central office locations.… MORE
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Twenty-seven NYCHA residents took their first steps toward careers in construction: They successfully graduated from the NYCHA Resident Training Academy (NRTA) Construction track. The NRTA, managed by NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES), provides residents with training opportunities and job placement assistance for careers in the construction, janitorial services, and maintenance fields. REES partners… MORE
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On May 2, NYCHA’s M/WBE & S3BC Procurement Fair at the Johnson Community Center at Manhattan’s Johnson Houses drew over 260 M/WBE and S3BC vendors looking to learn about the numerous contracting opportunities available at NYCHA and other organizations – one of the biggest turnouts ever for the annual event. M/WBEs are “minority- and women-owned… MORE
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The community voted, and Ravenswood Houses won. The development now has a new basketball court thanks to Council Member Jimmy Van Bramer, Participatory Budgeting, and the youth of the development. The basketball court was funded through Council Member Van Bramer’s participatory budgeting process, in which a district’s members vote on community improvement projects to be… MORE
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For nearly four months this past year, Ajene Eustace, Director of the Capital Projects Division’s (CPD) Construction Safety & Quality Department, spent one day a week discussing and learning with his colleagues across City government about how to lead organizational change at their agencies as part of the NYC Leadership Institute. Mr. Eustace joins other… MORE
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This past winter season, NYCHA’s Situation Room was activated on 10 separate occasions for extreme cold and snowstorms. NYCHANow spoke with Rudy Murillo, NYCHA’s Director of the Office of Emergency Management (OEM), to learn more about how the Situation Room operates in its mission to help safeguard the Authority’s residents, staff, and property during emergency… MORE
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in May!
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Through this NYCHANow feature, employees write about their careers at the Authority. If you’d like to share your story, please send an email to nychanow@nycha.nyc.gov. On February 22, 2011, I started my career as a fulltime employee of NYCHA as a Caretaker J at Williamsburg Houses, after coming through NYCHA’s Resident Training Academy. During my first… MORE
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We’re periodically featuring the hardworking men and women who provide excellent service to residents, including through the NYCHA Cares and weekend maintenance work order blitz initiatives. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. Our first profile is of Taiesha Andino, a Caretaker P who’s been with… MORE
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The Employee Smoking Cessation Assistance Program (ESCAPE) offers free, confidential quit-smoking support for all eligible City government employees and members of their household. “World No Tobacco Day” is May 31 – take this opportunity to request your free nicotine patches to quit smoking or vaping, and end your addiction to nicotine. To get started, click… MORE
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During the month of June, NYCHA will give away over 62,000 free books to residents ages 0 to 18. The books are courtesy of Book Rich Environments (BRE), a program that connects public housing communities with resources to help children create a lifelong joy of reading. BRE is organized by the National Book Foundation in… MORE
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Alternative Work Schedule (AWS) launched April 1 at 13 consolidated developments: Farragut, Ingersoll, Marcy, Stuyvesant, Tompkins, and Whitman Houses in Brooklyn and Clinton, Dyckman, Harlem River, Polo Grounds Towers, Rangel, Riis, and Saint Nicholas Houses in Manhattan. It’s a new way of scheduling certain front-line staff: caretakers, their supervisors, assistant resident building superintendents, and resident… MORE
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in April! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years of Service 30 Years of Service 35 Years of Service 40… MORE
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Over the course of four to ten months, 47 young NYCHA residents from 31 developments served their fellow residents; by managing the Authority’s six Farms at NYCHA sites, distributing free organic produce, or going door-to-door to collect recyclables, they worked together to help make NYCHA communities greener and healthier. On April 12, those residents, Corps… MORE
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On what was a beautiful day for baseball, 135 young NYCHA residents from 16 developments learned techniques from experts at the first-ever “Heart of the City Baseball” training program and tournament held on April 13 at Sternberg Park in Williamsburg, Brooklyn. The children, ages 8 to 14, participated in free training clinics on hitting, pitching,… MORE
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On March 20, NYCHA recognized “Kick Butts Day” with multiple events at developments across the city. Led by Youth Leadership Council (YLC) members, Senior Champions, and partner organizations, the activities highlighted the dangers of smoking as well as NYCHA’s smoke-free policy. Kick Butts Day is an opportunity for young people to speak out about the dangers… MORE
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Every year, NYCHA developments produce nearly 200,000 tons of waste. Managing such a large amount of waste and the pests it attracts is a daily challenge. This month, the Authority released its NYCHA 2.0 Waste Management Plan to tackle this challenge and improve resident quality of life by making NYCHA developments visibly clean and free of pests… MORE
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The Customer Contact Center (CCC) assists residents in a variety of ways. Learn more in this video…
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In May 2000, I graduated from Utica College with a Bachelor of Science degree in public relations and journalism. Nineteen years later, students from my alma mater visited me at NYCHA to learn more about careers in the communications industry. This past March, NYCHA was one of the first stops for the school’s “Communications in… MORE
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March was National Social Work Month and, in recognition, the Family Partnerships Department hosted a ceremony for all of NYCHA’s social workers and social service coordinators on March 28 in the 90 Church Street Ceremonial Room. This year’s national theme – Elevate Social Work – provided an opportunity to highlight the vital role social workers… MORE
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NYCHA’s Employee Engagement Committee (ECC) monthly meetings provide us with the knowledge needed to help create a more productive and collaborative work environment. So it wasn’t a surprise that an area of concentration that is sometimes overlooked was highlighted for EEC members by Celeste Segure, NYCHA’s Director of Equal Opportunity, at the EEC’s February meeting. Ms.… MORE
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Meet the second group of NYCHA Changemakers – employees who use our core values to create meaningful, sustainable change in every aspect of their work.
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On April 15, Mayor Bill de Blasio joined Interim Chair and CEO Kathryn Garcia and General Manager Vito Mustaciuolo at the Williamsburg Community Center in Brooklyn to kick off NYCHA’s new lead-based paint testing program. For the first time ever, 135,000 apartments will be tested with portable X-ray fluorescence (XRF) analyzers. Surpassing local and federal… MORE
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Congress passed the Fair Housing Act on April 11, 1968, making it illegal to deny housing to people based on their race, skin color, religion, or country of origin. It essentially prohibited discrimination in the housing market and provided marginalized groups with equal opportunity to rent or purchase homes. Upon signing the Act into law… MORE
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Through NYCHA Cares, an innovative approach to skilled trades repairs, the Authority has completed more than 27,000 work orders across the city to date, benefitting nearly 11,000 residents. Mayor Bill de Blasio committed $20 million to target more than 50,000 open work orders requiring skilled trades workers, which include plumbers, electricians, plasterers, carpenters, and painters… MORE
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Watch Joy Sinderbrand, NYCHA’s Vice President of Recovery and Resilience, discuss Sandy recovery efforts in this video produced by the American Museum of Natural History:
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in March! 5 Years of Service 10 Years of Service 20 Years of Service 25 Years of Service 30 Years of Service 35 Years of Service 40 Years of… MORE
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“I love Queensbridge, there’s no place like it,” Karen Alston, a Queensbridge Houses resident for 57 years, says at the beginning of a short documentary, “Voices of Queensbridge.” The film tells the story of a year-long project to collect oral histories from long-time Queensbridge residents. The project is a partnership between LaGuardia Community College’s Gardiner-Shenker… MORE
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Two of NYCHA’s Youth Leadership Councils (YLC) were recently awarded $1,000 grants to host important projects in their communities. NYCHA’s 15 YLCs give young people ages 14 to 21 who live in NYCHA developments and neighborhoods training to work with the agency’s leadership and partners so they can be part of the decision-making process on… MORE
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On February 25, NYCHA staff joined partners from the College of Staten Island and Staten Island Performing Provider System (SI PPS) to celebrate five residents who completed Community Health Worker training and will soon be out in their communities helping residents navigate the healthcare system and working to improve health outcomes in Staten Island. The residents, who… MORE
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On March 20, 10 older adults graduated from the “Beyond Basics” computer class at the Carter Burden/Lehman Village Senior Program at NYCHA’s Lehman Village development in East Harlem. The class was taught in English and Spanish by Older Adults Technology Services (OATS). Class participants learned how to use e-mail and social media and do shopping… MORE
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Through this new NYCHANow feature, employees write about their careers at the Authority. If you’d like to share your story, please send an email to nychanow@nycha.nyc.gov. Since July 2016, I have had the privilege of working in the Resident Engagement Department at our Long Island City facility (and temporarily at 250 Broadway). As a Manager, I… MORE
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If it hasn’t come to your development yet, it will soon: a 55-inch, interactive touch-screen monitor that can support everything from video conferencing and training webinars to real-time updates on each development’s work orders and potential emergencies. You can also use these “Smart Screens” like computers to access NYCHA Connect, NYCHANow, and The NYCHA Journal… MORE
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For the fourth consecutive year and for the fifth time, NYCHA received the Distinguished Budget Presentation Award from the Government Finance Officers Association (GFOA) last August. GFOA created the award program in 1984 to recognize state and local governments that prepare budget documents of the highest quality, as established by the National Advisory Council on… MORE
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For the past 85 years, tens of thousands of women have worked at NYCHA, helping the Authority provide affordable housing to low- and moderate-income New Yorkers. Currently, women make up nearly half of NYCHA’s employees. This year, we closed Women’s History Month by featuring interviews with NYCHA employees working in non-traditional careers for women. The… MORE
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Alternative Work Schedule (AWS) launched April 1 at 13 consolidated developments: Farragut, Ingersoll, Marcy, Stuyvesant, Tompkins, and Whitman Houses in Brooklyn and Clinton, Dyckman, Harlem River, Polo Grounds Towers, Rangel, Riis, and Saint Nicholas Houses in Manhattan. It’s a new way of scheduling certain front-line staff: caretakers, their supervisors, assistant resident building superintendents, and resident… MORE
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NYCHA’s NAACP Chapter celebrated Women’s History Month in the 90 Church Street Ceremonial Room on March 15, recognizing the accomplishments of visionary women throughout history who championed peace and non-violence – women who led efforts to end war, violence, and injustice and pioneered the use of nonviolence to change society. The event focused on both famous… MORE
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Attention City government employees: Your ability to make changes to your commuter benefits plan will be limited while the City of New York transitions our commuter benefits program provider from WageWorks to Edenred Commuter Benefit Solutions. From March 25 – March 31, you will NOT be able to: Make any changes to your commuter benefits plan From… MORE
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NYCHA is bringing repairs to residents faster through the ground-breaking Saturday work blitz initiative. Since the program’s launch in December 2018, NYCHA maintenance workers working twice a month on weekends have completed nearly 8,000 repairs at over 50 developments. In addition, housing assistants helped residents complete more than 1,500 annual recertifications. “Our Saturday blitzes continue… MORE
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By Onel Hidalgo, Community Outreach Manager, NYCHA’s Office of Recovery and Resilience Robert White had the type of presence you couldn’t ignore. He would catch your attention the moment he entered a room. Always joyful and energetic – it seemed he never had a bad day. Mr. White applied that same energy and optimism toward… MORE
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Nine new boiler plants will be constructed at 11 NYCHA developments with aging boilers, which will improve heat and hot water service for 24,000 residents. Construction on the new boiler plants will begin at the selected developments this year and is scheduled to be completed by 2022. NYCHA recently selected seven contractors to install the… MORE
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Residents of the Conlon-Lihfe Towers senior development in Queens now have access to important health services right in their building. Preferred Home Care of New York is collaborating with NYCHA’s Family Partnerships Department to improve the health and quality of life for residents by increasing access to information and resources that support wellness at every… MORE
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in February!
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NYCHA residents ended Black History Month with a musical celebration that highlighted legends and the achievements of African Americans throughout the country’s history. On February 28, more than 300 residents from developments across the city filled the Johnson Community Center in Harlem for the event hosted by NYCHA’s Family Partnerships Department. Audience members were treated… MORE
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This spring, NYCHA will begin lead-based paint testing of approximately 135,000 NYCHA apartments citywide. NYCHA recently selected seven contractors to provide lead-based paint inspection services: Airtek Environmental, Arc Environmental, ATC Group, JLC Environmental, Lew Corporation, The ALC Group, and TRC Environmental. The $88 million contract starts April 1 and continues through September 30, 2020. Contractors… MORE
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General Manager Vito Mustaciuolo ushered in the Lunar New Year with NYCHA’s Chinese-American Association on February 14 at the Jing Fong restaurant in Manhattan’s Chinatown. About 200 employees and guests enjoyed a nine-course banquet, Chinese dance performances, a tai chi demonstration, and a visit from ancient China’s “King of Fortune.” General Manager Mustaciuolo delivered greetings… MORE
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If you’ve called NYCHA’s Customer Contact Center (CCC) recently, you may have noticed a new feature that allows you to receive a callback instead of waiting on hold. The new option was launched in January to improve customer service for residents. The callback feature lets callers know the estimated wait time and gives them the… MORE
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Watch this video message from Interim Chair & CEO Kathryn Garcia:
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On February 5, Mayor Bill de Blasio appointed Kathryn Garcia as Interim Chair of NYCHA, succeeding Stanley Brezenoff, who will depart later this month. Under Interim Chair Brezenoff’s leadership, the Authority launched a comprehensive plan to deliver $24 billion in vital repairs for 175,000 residents, achieved a historic contract agreement with Teamsters Local 237 that provides… MORE
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Interim Chair and CEO Kathryn Garcia discussed how the Authority is moving forward with Errol Louis, the host of NY1’s “Inside City Hall,” on February 19. Watch the program here.
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During the month of January, NYCHA closed nearly 2,345 maintenance work orders at developments across the city as part of its Saturday work order blitz initiative, a program launched in December 2018 to tackle the work order repair backlog. NYCHA developments have limited staffing during weekends; however, developments included in the Saturday blitz receive regular… MORE
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As City employees, we take great pride in keeping New York City moving. NYC Parks and WorkWell NYC have teamed up with New York Road Runners to bring you MoveNYC, a fun outdoor event created specifically for City employees! Whether you walk, run, or roll, we welcome you to join us on the evening of… MORE
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On February 1, Mayor Bill de Blasio and New York State Assembly Speaker Carl Heastie announced that Eastchester Gardens Community Center will receive nearly $4 million from the City to renovate and upgrade the center, which serves over 2,000 NYCHA residents. Construction will begin in 2021. “Community centers are the heart of our neighborhoods and… MORE
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As part of “City Hall in Your Borough: The Bronx,” representatives from a range of City agencies, including NYCHA, provided information and answered questions for Bronx residents at a January 29 Resource Fair at the Latino Pastoral Action Center. In the photo above, Mayor Bill de Blasio and General Manager Vito Mustaciuolo met with a… MORE
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On Friday, July 21, 1978, I walked into a small office located in the corner of the 10th floor of 250 Broadway, Room 1015-B, which housed the new Energy Control and Conservation Division, formed in response to the nationwide energy crisis occurring at the time. It was there that I met my friend and colleague, Mitch… MORE
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On January 30, NYCHA activated its Situation Room in Long Island City in anticipation of dangerously low temperatures affecting New Yorkers starting Wednesday through Friday. The Authority’s heating response teams and developments will also be fully staffed to ensure any issues with heat or hot water are addressed quickly and efficiently, continuing NYCHA’s ongoing strategy… MORE
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in January!
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NYCHANow is introducing a new feature in which employees write about their careers at the Authority. If you’d like to share your story, please send an email to nychanow@nycha.nyc.gov. Since October 2007, I have worked at REES’s central office at 787 Atlantic Avenue in Brooklyn. On Tuesdays and Thursdays, I conduct one-on-one assessments and use… MORE
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