Inspiring a Compliance Culture
Read the Compliance Department’s Quarterly Newsletter
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Author: Michael Corwin
NYCHA Residents Take Care of Their Communities
NYCHA residents have stepped up to help each other and their communities during the COVID-19 pandemic. Throughout the city, residents are joining NYCHA staff, elected officials, City agency and non-profit partners, and others to ensure that the most vulnerable residents have access to food. Here are just a few examples: At Butler Houses in the Bronx, resident volunteers like… Read More NYCHA Residents Take Care of Their Communities
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Making Masks for Frontline Staff
By Valerie Pepe, Business Analyst Specialist, Environmental Health & Safety Dept. Many of us New Yorkers and NYCHA employees have been through a handful of lifechanging events, such as 9/11, the blackout of 2003, and Superstorm Sandy. And each time, we made it through the challenges as one, becoming closer and learning from each other… Read More Making Masks for Frontline Staff
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Mental Health Support (& Other Resources) Available from Home
Get Help by Phone or Online While our city stays home to help stop the spread of coronavirus, New Yorkers can access a range of mental health services by phone or online. If you or someone you care about needs support, please reach out to the programs below, compiled by ThriveNYC. Help is available. Every… Read More Mental Health Support (& Other Resources) Available from Home
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Safe Horizon Supports Victims of Domestic Violence
NYCHA Partner Is Available by Phone If you are experiencing domestic violence or abuse during the COVID-19 (Coronavirus) crisis, NYCHA’s partner, Safe Horizon, is here for you. Safe Horizon is available to help you explore options, including applying for an emergency transfer. The Community Program Helpline is open and answering calls, checking voicemail messages several… Read More Safe Horizon Supports Victims of Domestic Violence
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Beware of COVID-19 Phishing Scams
Stay Cyber Safe The FBI issued a warning about phishing campaigns that use government checks as lures. Look out for phishing emails that ask you to verify your personal information in order to receive a check from the government. Government agencies will not send emails asking for your private information in order to send you money. The FBI… Read More Beware of COVID-19 Phishing Scams
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New Program Trains NYCHA Residents to Become HPTs
A new cohort of 27 NYCHA caretakers are the first with the “Caretaker H” designation, meaning that in addition to maintaining the grounds at NYCHA developments, they are students in a new, yearlong training program that prepares them to take care of the Authority’s heating systems as Heating Plant Technicians (HPT). The Caretaker H program… Read More New Program Trains NYCHA Residents to Become HPTs
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Green City Force Graduates Its 20th Class
On February 7 at Brooklyn Borough Hall, Green City Force marked 10 years of existence by graduating its largest cohort ever. Fifty NYCHA residents were celebrated for their efforts in maintaining NYCHA’s six farms and their work to make New York greener and more sustainable. Green City Force (GCF) is an AmeriCorps program that provides NYCHA… Read More Green City Force Graduates Its 20th Class
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NYCHA Women and the Vote
Throughout March, the contributions women have made to society are honored and recognized during the national Women’s History Month celebration. This year’s theme is “Valiant Women of the Vote,” which pays tribute to the women who marched and fought for women’s voting rights, as well as the women of today who continue to advocate for voting rights for all. The NYCHA Journal spoke to two women, NYCHA residents actively engaged in their… Read More NYCHA Women and the Vote
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Video Message from Chair Russ
Supporting Each Other and Our City Dear Colleagues, I am reaching out to you today to thank you for all that you are doing in service to NYCHA families and all New Yorkers. I am extremely proud to work alongside you. The NYCHA community is grateful for your dedication and hard work. Please take a… Read More Video Message from Chair Russ
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Generosity in the Time of COVID-19
Michael Che and Billionaire Boys Club Help Out with Rent There are bright spots in these trying days of a global pandemic: NYCHA residents are rising to the occasion, helping to deliver food to their most vulnerable neighbors; NYCHA employees are working around-the-clock to provide residents with essential services; and our city is coming together… Read More Generosity in the Time of COVID-19
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The Heroes of ESD
NYCHA’s Emergency Services Department Steps Up During COVID-19 Crisis “I would like to thank all my colleagues in the Emergency Services Department (ESD) who are showing up every day to assist NYCHA’s residents, as they do every day and night. I am extremely proud of my team for their dedication, flexibility, and understanding during this… Read More The Heroes of ESD
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High-Tech Sanitizing in High-Touch Areas
NYCHA Disinfects Its Buildings to Help Stop the Spread of COVID-19 As part of its efforts to stop the spread of COVID-19, NYCHA has partnered with vendors to sanitize all of its buildings, focusing on high-touch, high-traffic areas such as lobby and common area doors; mailboxes; stairway doors, handles, and handrails; elevator panels; trash chute… Read More High-Tech Sanitizing in High-Touch Areas
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“Private management can help save NYCHA”
The Daily News published an op-ed written by Sandra Gross, Baychester Houses Resident Association President, and Rafael Uriondo, a longtime resident at Betances Houses, on March 9, 2020. “We are longtime residents of Betances and Baychester Houses in the Bronx… …Recently, we’ve read misleading comments about RAD by people who not only haven’t lived through RAD —… Read More “Private management can help save NYCHA”
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Family Partnerships Department Celebrates African-American History
As Community Coordinator Gary Samuels adjusted the sound levels at the recent lunch-time talent showcase sponsored by the Family Partnerships Department, he kept the words of his godmother in mind: “Reach every corner of the room no matter how far away.” The Ceremonial Room at NYCHA’s 90 Church Street headquarters can hold about 150 people.… Read More Family Partnerships Department Celebrates African-American History
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Meet Latonya Grimes
I have been at NYCHA for over 20 years. Currently I’m an Assistant Property Manager in Queens. Previously, I worked at many housing developments in Queens as a Housing Assistant, and was an Assistant Property Manager at Johnson Houses in Manhattan. I have also worked in the Management Services Department’s Business Improvement Division, which was… Read More Meet Latonya Grimes
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Attention Public Housing Wait List Applicants!
If you are a current public housing wait list applicant, you can now add your name to any of the site-based wait lists for newly renovated Section 8 units at NYCHA’s Permanent Affordability Commitment Together (PACT) properties listed below. This opportunity is for current public housing wait list applicants only, including NYCHA residents and Section… Read More Attention Public Housing Wait List Applicants!
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NYCHA Launches Fourth Digital Van
More NYCHA residents will be able to access technology essential to making the connections they need, thanks to the rollout of a fourth Digital Van. This means more job searches and applications filled out, resumés updated, annual certifications filled out online, and more. Launched in 2012, NYCHA’s Digital Vans are free computer labs on wheels that bring… Read More NYCHA Launches Fourth Digital Van
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Hunting for Clues and Keeping Out Pests
When he visits a development, Shawn Adams first interviews witnesses, often residents and caretakers who were last to see the intruders. He wants to know how they got in and how they got out. Then he looks for clues. Next, he finds where they are hiding and either eliminates them or bars their reentry. Mr.… Read More Hunting for Clues and Keeping Out Pests
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Information About Coronavirus (Updated 8/3/21)
8/3/21 update (Stay informed about COVID-19 with this biweekly info session): Dear Colleagues, The Environmental Health & Safety Department would like to share with you a resource that can help you stay up-to-date on the latest COVID-19 information: WorkWell NYC and the NYC Department of Health and Mental Hygiene’s Immunization Justice Workgroup are hosting a… Read More Information About Coronavirus (Updated 8/3/21)
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Bright Lights, Big Library
On January 30, the New York Public Library (NYPL) celebrated the grand opening of the new Macomb’s Bridge branch, located at NYCHA’s Harlem River Houses. The new library, at 3,375 square feet, is nearly five times larger than the one it replaced at its previous location across the street. The bright, attractive facility offers more… Read More Bright Lights, Big Library
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Equal Opportunity at NYCHA
Dear Colleagues, As we continue our collective work to transform NYCHA into an organization of excellence, we must fully integrate equal opportunity into NYCHA’s vision, mission, and strategic plan. Discrimination, harassment in the workplace, and retaliation are contrary to our core values of respect, diversity, inclusion, and collaboration. As Chair and Chief Executive Officer, I… Read More Equal Opportunity at NYCHA
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Complimenting NYCHA Contractors
Gompers Houses resident Delois sent the below message to NYCHA in early on behalf of herself and fellow residents about the work of two NYCHA contractors. To Whom It May Concern: My name is Delois and I am a resident of Gompers Houses. I have been tasked by the residents in my building to write… Read More Complimenting NYCHA Contractors
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New Book Explores Growing Up in Public Housing
A new children’s picture book called Summer Housing Boy explores growing up in New York City public housing through the eyes of a young boy named Tyreek. Former NYCHA resident Shaniqua Lewis wrote and self-published the book as a love letter to her community and to the children currently living at NYCHA developments. Ms. Lewis lived at… Read More New Book Explores Growing Up in Public Housing
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February Work Anniversaries
Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in February! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years of Service 30 Years of Service 40 Years of… Read More February Work Anniversaries
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First Resident Leadership Breakfast Focuses on NYCHA’s Transformation
NYCHA is developing a new organizational structure and business model in accordance with its agreement with the federal government and in collaboration with a federal monitor. To develop and implement a plan for a new NYCHA, the Authority is engaging all of its stakeholders, including residents. As part of these efforts, on February 12, more… Read More First Resident Leadership Breakfast Focuses on NYCHA’s Transformation
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Understanding the Way to a New NYCHA
At December’s Quarterly Leadership Meeting (QLM), about 230 staff came together to discuss the work of building a new NYCHA. This includes making significant quality of life improvements for residents in the areas of heat and elevator service, mold, lead, and pests/waste as well as transforming the organization’s structure and business model – all as… Read More Understanding the Way to a New NYCHA
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A Short Stretch to Better Health
To promote a healthy lifestyle that includes regular exercise, NYCHA partnered with the Trust for Public Land to build an outdoor fitness area at Carver Houses in East Harlem. The state-of-the-art facility, which opened in January, serves not only the residents of Carver Houses but also the thousands more who live within a 10-minute walk… Read More A Short Stretch to Better Health
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NYCHA Developments Named after Women
To celebrate Women’s History Month, we are highlighting the Authority’s developments named after notable women. These trailblazing women made remarkable contributions to American life and are an inspiration to all residents who reside in their namesake developments. Bethune Gardens: Mary McLeod Bethune (1875-1955) – An educator who founded the National Council of Negro Women and was vice president of… Read More NYCHA Developments Named after Women
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Providing Excellent Service to Residents
We’re periodically featuring the hardworking staff members who provide excellent service to residents. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet Anneliee Almonte, an Administrative Community Relations Specialist who coordinates dust wipe sampling as part of NYCHA’s work to address lead at our… Read More Providing Excellent Service to Residents
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New MyNYCHA Features
Good news, NYCHA residents! The MyNYCHA app and website have been upgraded with new features. Available in English and Spanish, MyNYCHA allows residents to create, schedule, and manage work orders from their smartphones or computers at any time of day. In addition to managing work orders, residents can view service interruptions regarding heat, hot water,… Read More New MyNYCHA Features
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Clear Channels, Safe Residents
To improve the way it manages wide-scale incidents, NYCHA’s Office of Emergency Management (OEM) launched a six-month pilot program based on NYC’s Incident Command System, which employs on-call field coordinators to coordinate efforts and communications between responding agencies. “It has been an effective emergency response model for the city,” said Rudy Murillo, Director of NYCHA’s… Read More Clear Channels, Safe Residents
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Complimenting Doretha Ford in the Quality Assurance Unit
Ms. Marlene Farrell-Trent, a resident of Park Rock Rehab in Brooklyn, sent the below message to NYCHA. Congratulations to Doretha Ford and her colleagues in the Quality Assurance Unit! To Whom It May Concern: I would like to say thank you to Ms. Doretha Ford and the entire Quality Assurance (QA) Unit at NYCHA! You… Read More Complimenting Doretha Ford in the Quality Assurance Unit
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Affordable Senior Housing Opens in Brooklyn
In December, NYCHA joined partners at the opening of Stonewall House, an LGBT-friendly affordable senior housing development located at Ingersoll Houses in Fort Greene, Brooklyn. Partners on the Stonewall House included BFC Partners, SAGE, the New York City Housing Development Corporation, and the NYC Department of Housing Preservation and Development. Stonewall House is a 17-story… Read More Affordable Senior Housing Opens in Brooklyn
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Inspiring a Compliance Culture
PHAS Inspections for 2017 In July 2019, HUD restarted its 2017 Public Housing Assessment System (PHAS) Real Estate Assessment Center (REAC) inspections. The last of these inspections concluded at the end of September 2019. Fifty-seven developments were inspected across the five boroughs. The Compliance Department worked with development staff to ensure the integrity of PHAS… Read More Inspiring a Compliance Culture
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Blueprint for the Future of Fair Housing
Earlier this month, the de Blasio administration released the Where We Live NYC Draft Plan for public review, the City’s comprehensive plan to promote fair housing opportunities for all New Yorkers. The Where We Live NYC Draft Plan outlines key goals and strategies to address New York City’s fair housing challenges and lays out an action plan for the… Read More Blueprint for the Future of Fair Housing
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Defining the Future
Dear Colleagues, It’s a rare opportunity to be in a time and a place that will define the future – and here at NYCHA, that moment is now. Through our work of transforming this organization, we are making the changes that will benefit our residents in a meaningful way, now and for the decades to… Read More Defining the Future
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January Work Anniversaries
Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in January! 5 Years of Service 10 Years of Service 20 Years of Service 25 Years of Service 30 Years of Service 35 Years of Service 40 Years of Service Aarons,… Read More January Work Anniversaries
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Celebrating Black History Month
To commemorate Black History Month, we are highlighting the Authority’s developments named after prominent Black Americans. Residents of these developments have permanent reminders of these trailblazers who made considerable contributions to American life throughout our nation’s history. “Those who have no record of what their forebears have accomplished lose the inspiration which comes from the… Read More Celebrating Black History Month
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Celebrating Black History Month
To commemorate Black History Month, we are highlighting the Authority’s developments named after prominent Black Americans. Residents of these developments have permanent reminders of these trailblazers who made considerable contributions to American life throughout our nation’s history. “Those who have no record of what their forebears have accomplished lose the inspiration which comes from the… Read More Celebrating Black History Month
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Celebrating Black History Month
To commemorate Black History Month, we are highlighting the Authority’s developments named after prominent Black Americans. Residents of these developments have permanent reminders of these trailblazers who made considerable contributions to American life throughout our nation’s history. RALPH J. RANGEL (1923 – 1975) – An energetic Central Harlem community worker, Rangel became a director of Community… Read More Celebrating Black History Month
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Celebrating Black History Month
To commemorate Black History Month, we are highlighting the Authority’s developments named after prominent Black Americans. Residents of these developments have permanent reminders of these trailblazers who made considerable contributions to American life throughout our nation’s history. “Those who have no record of what their forebears have accomplished lose the inspiration which comes from the… Read More Celebrating Black History Month
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Celebrating Black History Month
To commemorate Black History Month, we are highlighting the Authority’s developments named after prominent Black Americans. Residents of these developments have permanent reminders of these trailblazers who made considerable contributions to American life throughout our nation’s history. “Those who have no record of what their forebears have accomplished lose the inspiration which comes from the… Read More Celebrating Black History Month
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Celebrating Black History Month
To commemorate Black History Month, we are highlighting the Authority’s developments named after prominent Black Americans. Residents of these developments have permanent reminders of these trailblazers who made considerable contributions to American life throughout our nation’s history. “Those who have no record of what their forebears have accomplished lose the inspiration which comes from the… Read More Celebrating Black History Month
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NYCHA Wins 2019 State Historic Preservation Award
On December 4, NYCHA was honored by the NYS Office of Parks with a 2019 State Historic Preservation Award for Excellence in Historic Preservation and Environmental Consultation. Among 10 recipients named by Governor Cuomo, the Authority won for its collaboration with State Parks to create a streamlined process for National Historic Preservation Act reviews and… Read More NYCHA Wins 2019 State Historic Preservation Award
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Ready to Lead
For two years, 11 NYCHA residents sharpened their knowledge of public housing, leadership skills, and organizing as part of NYCHA’s first cohort of the Resident Leadership Academy. They graduated from the program in December, ready to put their skills into action at their developments and in their communities. The Resident Leadership Academy (RLA) is a… Read More Ready to Lead
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Providing Excellent Service to Residents
We’re periodically featuring the hardworking staff members who provide excellent service to residents and exemplify NYCHA’s core values. In this installment, meet Sarah Figuereo, Community Coordinator in the Family Partnerships Department, who’s been with NYCHA for six years: “I am responsible for screening and visiting the homes of residents who want their loved ones to… Read More Providing Excellent Service to Residents
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Residents Can Visit the Digital Van to Join Census 2020
NYCHA’s Digital Vans provide residents the opportunity to search for jobs, browse the internet, complete annual online recertifications, and more. Now they offer residents a new opportunity: gaining employment as 2020 U.S. Census Bureau employees. Census 2020 is recruiting for temporary and flexible jobs as census takers, recruiting assistants, office staff, and supervisory staff. A… Read More Residents Can Visit the Digital Van to Join Census 2020
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NYCHA Hispanic Society’s Coat Drive
On January 8, at its monthly meeting, the Hispanic Society of NYCHA kicked off the new year with a kids’ coat drive. The group, which is open to employees regardless of background, celebrates Hispanic culture and language. “We want to create positive energy,” said Caretaker Nancy Ramos, the organization’s president. “Today we do that by… Read More NYCHA Hispanic Society’s Coat Drive
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A Healthy Diversion
As part of the NYCHA 2.0 Waste Management Plan and related efforts to better manage waste across the Authority, NYCHA’s Sustainability Programs Department coordinated the installation of in-sink food waste disposers at three initial developments: Meltzer Tower, Baruch Addition, and Two Bridges in the Lower East Side. Food waste disposals reduce the amount of organic… Read More A Healthy Diversion
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Raising Awareness on Gender-Based Violence
NYCHA’s Family Partnerships and Resident Engagement Departments hosted employee events for “16 Days of Activism Against Gender-Based Violence,” which ran from November 25 to December 10, 2019, to raise awareness about gender-based violence and encourage discussions and activism on ways to eliminate it. Family Partnerships hosted a documentary screening and discussion on “The Rape of… Read More Raising Awareness on Gender-Based Violence
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Recognizing James Secreto, NYPD Housing Bureau Chief
At the December NYCHA Board meeting, General Manager Vito Mustaciuolo announced the retirement of James Secreto, Chief of the NYPD’s Housing Bureau, whose 2,100 officers patrol NYCHA developments. Following the announcement, Chair Greg Russ presented Chief Secreto with a plaque recognizing his work in maintaining safety at our developments. Chief Secreto began his NYPD career… Read More Recognizing James Secreto, NYPD Housing Bureau Chief
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Human Resources Streamlines the Customer Service Process
As part of an effort to provide more direct access to subject matter experts, the Human Resources Department is adopting a new business model for the HR customer service phone line (212-306-8000). The 8000 number will remain the single point of contact, but callers will be able to select from menu prompts which connect them… Read More Human Resources Streamlines the Customer Service Process
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Breaking Ground in Brooklyn
Construction has begun on Van Dyke III, a building on the campus of Van Dyke Houses that will bring 180 affordable apartments to the Brownsville, Brooklyn, community. “Every apartment will be reserved for low-income households, with 54 apartments exclusively for formerly homeless families,” said Matthew Charney, NYCHA’s Director of Real Estate Development. “One out of… Read More Breaking Ground in Brooklyn
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Meet Jaritza Vazquez
On July 16, 2001, I started my journey with the New York City Housing Authority. I was first assigned to Red Hook West Houses as the Property’s Manager Secretary. As a Secretary, I worked in other developments such as Boulevard Houses and Tompkins Houses. During my time at Tompkins Houses (2012 to 2018), I helped… Read More Meet Jaritza Vazquez
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Celebrating the Festival of Lights
On December 18, Batei Tsibur, NYCHA’s organization of Jewish employees, hosted its annual Chanukah candle-lighting ceremony at 90 Church Street. The guest speaker, Rabbi Kasriel Kastel, Program Director of the Lubavitch Youth Organization in Crown Heights, Brooklyn, discussed the importance of incremental change in his talk, “Illuminate Your Life – One Candle at a Time.”… Read More Celebrating the Festival of Lights
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December Work Anniversaries
Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in December! 5 Years of Service 10 Years of Service 20 Years of Service 25 Years of Service 30 Years of Service 35 Years of Service 40 Years of… Read More December Work Anniversaries
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Helping Seniors at Home
Apartment 2K at LaGuardia Houses Addition is not the average studio apartment: it’s a space where residents of the senior development receive the social services and maintain the community connections that help them live independently. LaGuardia Houses Addition is home to almost 200 residents ages 55 and up – many are Chinese and have limited… Read More Helping Seniors at Home
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Growing Stronger Together
In November, more than 120 NYCHA residents from the Bronx were recognized by NYCHA for their efforts to beautify their communities while promoting safety, healthy living, and community pride. The honored residents were from Betances, Patterson, Moore, Mill Brook, Saint Mary’s Park, and Adams Houses. Throughout 2019, they organized and participated in the Grow Stronger… Read More Growing Stronger Together
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Seniors Helping Seniors
Over the last year, 200 older adult NYCHA residents have spent time working in their communities to make a difference in the lives of their fellow senior residents. On December 5, 105 of these resident volunteers, known as Senior Champions, were honored for their hard work and dedication. Launched at the end of 2018, the Senior… Read More Seniors Helping Seniors
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The Power of Words
New York is home to about 115,000 speakers of Bengali, the sixth most spoken language in the city. As a volunteer with NYCHA’s Language bank, Avik Das, a management auditor at the Authority, helps Bengali speakers who have limited English proficiency get access to the public housing and Section 8 programs, driven by his conviction… Read More The Power of Words
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Opportunity, Transformation, and Excellence
On December 16, about 230 NYCHA staff came together at the NYPD headquarters’ cavernous auditorium to discuss “opportunity, transformation, and excellence,” the theme of the Quarterly Leadership Meeting. Director of Community Development Leroy Williams kicked off the daylong event: “We’re bringing back this NYCHA tradition because it’s a great way to discuss where we are… Read More Opportunity, Transformation, and Excellence
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Providing Excellent Service to Residents
We’re periodically featuring the hardworking staff members who provide excellent service to residents and exemplify NYCHA’s core values. In this installment, meet John Kolomechuk, Housing Manager in the Customer Operations Department: “In my 25-plus years at NYCHA, I have served as a housing assistant, assistant manager, development manager, and borough manager. I’m now a housing… Read More Providing Excellent Service to Residents
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NYCHA’s Situation Room Featured on CBS
CBS New York reported on NYCHA’s efforts to ensure consistent heat service for residents. Watch it here:
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NYCHA Employee Receives Public Service Award
Denise Guess, Administrative Community Relations Specialist in the Resident Engagement Department, was honored on December 11 with the prestigious 2019 Isaac Liberman Public Service Award. Sponsored by The Hundred Year Association of New York, comprising companies, religious institutions, and non-profit organizations that are over 100 years old, the award has been presented to outstanding New… Read More NYCHA Employee Receives Public Service Award
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Child Care – The Best Compensation Possible
The first of 10 children, NYCHA resident Kayereathea Boyd, 36, learned early in life how to feed, change, and burp toddlers. Those life skills proved useful when she participated in the 15-week NYCHA Childcare Business Pathways program (CBP), which helps residents establish licensed, home-based childcare businesses. The practical business skills she learned in the program allowed her… Read More Child Care – The Best Compensation Possible
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DEO Office Move
NYCHA’s Department of Equal Opportunity (DEO) is moving to 90 Church Street on Friday, December 6, 2019. The office will be open at this location on Monday, December 9, 2019. DEO is moving as part of the Authority’s cost-savings initiative to consolidate central office locations. The overall consolidation initiative will save approximately $20 million annually in… Read More DEO Office Move
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November Work Anniversaries
Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in November!
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REES Helps Residents Launch Home-Based Businesses
NYCHA residents: Are you an entrepreneur? Do you dream of starting your own home-based business? NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES) connects residents with entrepreneurial ambitions to partners that can assist with the various aspects of launching and operating a business. But first, residents need to make sure that the type of… Read More REES Helps Residents Launch Home-Based Businesses
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This Is Your Oscar Moment!
On December 5, caretakers filled the break room at Woodside Houses to recognize the achievement of one of their own: Maria Campos, who has strived to make the development a home to be proud of for the past 17 years. “This is your Oscar moment!” proclaimed Joey Koch, NYCHA’s Chief of Staff, as she presented… Read More This Is Your Oscar Moment!
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What Is REES?
Did you know that NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES) assists public housing residents in six key areas? Watch this video to learn more!
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Thankful for Community
NYCHA is thankful to its employees, residents, elected officials, and partner organizations for working together to ensure that public housing residents across the city, including those affected by gas outages, had Thanksgiving meals. On the evening of November 27, for instance, NYCHA staff delivered 1,300 meals to residents at 25 developments in all five boroughs.… Read More Thankful for Community
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Providing Excellent Service to Residents
We’re periodically featuring the hardworking staff members who provide excellent service to residents. Learn more about how we’re connecting residents to opportunity through their perspective. In this installment, meet Erica DeJesus, Community Coordinator in the Resident Engagement Department: “I started at NYCHA nine years ago as a community center director in the Bronx. When I… Read More Providing Excellent Service to Residents
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News from the Chair & General Manager
Dear Colleagues, The end of the year is an opportune time to take stock: to consider where we are today, our vision for the future, and how we’re going to get there. There are a lot of changes in the works at NYCHA, with more to come. Every employee has a hand in NYCHA’s progress,… Read More News from the Chair & General Manager
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Taking Action Together
NYCHA is participating in an international campaign, “16 Days of Activism Against Gender-Based Violence,” which runs from November 25 to December 10, 2019, to raise awareness about gender-based violence and encourage discussions and activism on ways to eliminate it. In NYC, the campaign is led by the Commission on Gender Equity and the Mayor’s Office… Read More Taking Action Together
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NYCHA’s Department of Strategy & Innovation
Under the leadership of Chair Greg Russ, NYCHA created a new department that is leading efforts to transform the Authority so that it can better serve residents. Its establishment was also a significant structural change made toward compliance with the agreement between NYCHA and the U.S. Department of Housing and Urban Development, which requires the… Read More NYCHA’s Department of Strategy & Innovation
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Customer Service Week 2019
NYCHA employees celebrated Customer Service Week along with Halloween this year. During this festive time, they renewed their commitment to providing great customer service and awarded certificates of appreciation recognizing staff’s efforts to improve residents’ lives.
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Cybersecurity Awareness Tips
October was National Cybersecurity Awareness Month. This year there were 3 themes: Own IT. Secure IT. Protect IT. Here are some proactive steps we can take to stay cyber secure at home and at work. We’ll be running a few more articles like this one over the next several weeks to help you stay cybersecure.… Read More Cybersecurity Awareness Tips
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A Day of Music
NYCHA hosted its second “Music and Health Festival” for older adults at the Johnson Community Center on October 11, 2019. About 300 seniors from developments across the city attended the event and spent the day dancing and listening to musical performances from their fellow seniors, participating in games, and enjoying lunch together. Participants also had… Read More A Day of Music
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Getting NYCHA Residents Registered
NYCHA marked National Voter Registration Day on September 24 by encouraging Bronx residents to register to vote. Working with the Office of the Mayor’s DemocracyNYC initiative and resident associations, NYCHA’s Resident Engagement staff were on site at six developments: Claremont, Webster Houses, Morrisania Air Rights, Moore Houses, Millbrook Houses, and Teller Avenue-East 166th Street with… Read More Getting NYCHA Residents Registered
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NYCHA-CUNY Scholar
As a 10-year-old living in the African nation of Gambia, Fatoumatta Drammeh’s mother enrolled her in school for the first time, making her the first girl among her 23 siblings to attend school. Ms. Drammeh credits that first step into school with shaping her lifelong quest for knowledge. The 36-year-old mother of two who lives… Read More NYCHA-CUNY Scholar
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NYCHA-CUNY Scholar
Young children often dream of being superheroes like Superman, Batman, or Wonder Woman, but when Mohammed Islam was a child, his superheroes didn’t wear capes, they wore scrubs – they were the doctors and nurses he met accompanying his mother to her medical appointments to act as her translator. “I was a kid still learning… Read More NYCHA-CUNY Scholar
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Practicing Preparedness
Every September during National Preparedness Month, Americans are encouraged to get prepared for disasters or emergencies in their homes, businesses, and communities. Since 2013, NYCHA’s Emergency Services Department (ESD) has actively promoted that effort by ensuring its staff is well trained and properly equipped to address challenges that arise from gas leaks, floods, power failures,… Read More Practicing Preparedness
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NYCHA’s New Departments
To improve service to residents and their quality of life, NYCHA is implementing significant health and safety-related improvements Authority-wide while continuing its focus on accountability and integrity. As part of this work, NYCHA created three new departments: The Compliance Department, which ensures that the Authority meets its legal, regulatory, and ethical responsibilities; The Environmental Health… Read More NYCHA’s New Departments
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An Honor for All
As part of its “International Day of Older Persons” celebration on October 1, CABS Homecare honored several members of the community who work hard to improve the quality of life for seniors in our city. One of those recognized at the ceremony in Brooklyn was one of NYCHA’s own: Karen Patterson, Deputy Director of the… Read More An Honor for All
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Harvest Time at NYCHA’s Farms
Green City Force (GCF) is spreading autumnal cheer by hosting harvest festivals at the six Farms at NYCHA at Forest, Wagner, Howard, Mariner’s Harbor, Bay View, and Red Hook Houses. The first Harvest Fest was held at Forest Houses on September 28. Residents enjoyed the festivities, which included fun activities for children such as pumpkin picking and… Read More Harvest Time at NYCHA’s Farms
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Providing Excellent Service to Residents
We’re periodically featuring the hardworking staff members who provide excellent service to residents. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet Matt Dixon, Senior Project Manager in the Capital Projects Division: “As a senior project manager, I oversee a team that completes capital… Read More Providing Excellent Service to Residents
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October Work Anniversaries
Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in October!
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Giving New Life to a Wall
The community came together to breathe new life into a mural at the entrance of the senior center at Astoria Houses in Queens. The mural, which was created in 1981, depicts Martin Luther King Jr. delivering his monumental “I Have a Dream” speech on the steps of the Lincoln Memorial, Rosa Parks sitting peacefully but… Read More Giving New Life to a Wall
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Alternative Work Schedule Rollout Continues
Alternative Work Schedule (AWS), which started rolling out this spring, is a new way of scheduling certain front-line staff: caretakers, their supervisors, assistant resident building superintendents, and resident building superintendents work at our buildings from 6 a.m. to 7 p.m., seven days a week, through five staggered schedules. Phase 4 is the final phase in… Read More Alternative Work Schedule Rollout Continues
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News from the Chair & General Manager
Dear Colleagues, It’s been an exciting two months since I assumed the position of Chair and CEO of the Housing Authority. I have been visiting developments across the city, meeting with NYCHA staff and residents to hear about how we can best tackle the Authority’s challenges together. I am deeply impressed by the passion and… Read More News from the Chair & General Manager
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Flu Season Is Coming
Flu season is almost here! Getting your flu shot is the best way to protect yourself and your family from the flu and its complications. WorkWell NYC offers free flu shots for all City employees, dependents, and pre-Medicare retirees. Worksite flu clinics provide employees with a quick, convenient, and effective way to protect themselves from… Read More Flu Season Is Coming
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In Pursuit of a Career in Technology
Vanessa Mack’s path to a technology career is a great example of the phrase “If at first you don’t succeed, try, try again.” She is currently a software developer at Barclays Investment Bank, a leading international financial services company, and to get there she had to overcome rejection with patience and determination. Ms. Mack grew… Read More In Pursuit of a Career in Technology
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Breaking Ground on Affordable Housing for Seniors
On September 10, NYCHA staff attended the groundbreaking ceremony of Betances Residence, a new senior affordable housing development in the Bronx being developed by Breaking Ground, New York’s largest supportive housing provider. NYCHA leased the site of the development (which is on underutilized Authority land) and will also provide 151 Section 8 vouchers for it. All… Read More Breaking Ground on Affordable Housing for Seniors
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September Work Anniversaries
Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in September!
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Inspiring a Compliance Culture!
Welcome to the Compliance Department’s first newsletter! Who Are We? The Compliance Department was created as part of the January 31, 2019 Agreement between NYCHA, the U.S. Department of Housing and Urban Development (HUD), and the U.S. Attorney’s Office for the Southern District of New York. The department is led by Acting Chief Compliance Officer… Read More Inspiring a Compliance Culture!
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Equal Opportunity at NYCHA
Dear Colleagues, As NYCHA’s Chair and Chief Executive Officer, I firmly believe that discrimination and harassment are contrary to the values we promote in the workplace and are detrimental to our success as an agency. With the passing of new laws in New York strengthening anti-discrimination and anti-harassment protections, I want to take this opportunity… Read More Equal Opportunity at NYCHA
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Joining the Ranks
NYCHA hosted a job fair at 250 Broadway on July 12 that resulted in job offers for 36 of the pre-screened attendees. The job offers were for positions at NYCHA such as Construction Project Manager (Levels 1-3), Industrial Hygienist, and Construction Inspector. In addition to on-the-spot interviews, the job fair featured a presentation from the NYC… Read More Joining the Ranks
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