The Lead Oversight Team (LOT) in NYCHA’s Environmental Health and Safety Department is committed to identifying and correcting any non-compliance with lead-based paint requirements across the Authority. The team also develops strategies to prevent lead issues from reoccurring. As part of its work, the LOT conducts oversight inspections of: renovation, repair, and painting jobs; lead… MORE
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On September 3, NYCHA celebrated one of the first major expansions of free and low-cost internet service options outlined under the City’s Internet Master Plan for Universal Broadband, with a back-to-school giveaway and ribbon-cutting event at NYCHA’s Atlantic Terminal Houses in Brooklyn. Released in January 2020, the Internet Master Plan for Universal Broadband was rapidly… MORE
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On September 1, NYCHA launched a free Wi-Fi program in the common areas of Polo Grounds Towers in Harlem. Through this new pilot program, NYCHA provides free Wi-Fi access to residents in the courtyards, parks, and other outside areas of the development. The Wi-Fi service is also available in the resident association and property management… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in August! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years… MORE
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Meet Elaine Nunez, Housing Manager at Straus Houses As part of a new series, we’re periodically featuring the female property managers who help NYCHA carry out its mission to better serve residents and strengthen our partnership with them. NYCHA supports and encourages women in leadership positions in all departments, including property management. Currently, there are… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in July! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years… MORE
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In 2014, Matthew Coward, an Amsterdam Houses resident, was working two jobs to make ends meet – as a construction worker and a grocery store associate earning $13 an hour at each job. When NYCHA’s Resident Training Academy (NRTA) advertised its pre-apprenticeship training opportunities, Mr. Coward decided to apply. NYCHA’s Office of Resident Economic Empowerment… MORE
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On July 27, Mayor Bill de Blasio and New York City’s Chief Technology Officer John Paul Farmer announced a major milestone in the City’s effort to bring new internet connectivity options to NYCHA residents and to create a shift in the local broadband market. As part of New York City’s implementation of the Internet Master… MORE
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Meet Maritza Andrades, Housing Manager at Parkside Houses As part of a new series, we’re periodically featuring the female property managers who help NYCHA carry out its mission to better serve residents and strengthen our partnership with them. NYCHA supports and encourages women in leadership positions in all departments, including property management. Currently, there are… MORE
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Read the Compliance Department’s Quarterly Newsletter
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As part of its partnership with NYCHA on stormwater management projects, the NYC Department of Environmental Protection recently completed a drainage upgrade at Gowanus Houses in Brooklyn. This work included the construction of nine green infrastructure installations that will capture nearly 2 million gallons of stormwater in a typical year. By capturing the stormwater that… MORE
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The Elevator Oversight Team in NYCHA’s Environmental Health and Safety Department understands the importance of maintaining safe and reliable elevator service for our residents and employees. The team’s elevator industry professionals represent a combined 65 years of experience and have extensive knowledge of elevator construction, maintenance, and repair as well as elevator regulations and safety… MORE
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NYCHA, the NYC Department of Housing Preservation and Development (HPD), and the NYC Housing Development Corporation (HDC) finalized two deals that will bring 393 new affordable senior apartments to the Soundview neighborhood in the Bronx and the Bedford-Stuyvesant neighborhood in Brooklyn through the pending groundbreakings of the Casa Celina and Atrium at Sumner housing development… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in June! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years… MORE
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In 2021, the U.S. Congress officially recognized June 30 as Arthrogryposis Multiplex Congenita (AMC) Awareness Day. AMC is a rare condition present in 1 in 3,000 newborns a year that causes many joints to be stiff and crooked at birth. The condition is not curable and limits an individual’s ability to move certain parts of… MORE
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To keep NYCHA residents safe during extreme heat, NYCHA has activated its Emergency Operations Center (EOC) and is coordinating with New York City Emergency Management (NYCEM) and other City agencies to inform and protect NYCHA residents, vulnerable individuals, and all New Yorkers. NYCHA’s EOC assists in disseminating information and preparedness and safety messaging to public… MORE
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On May 25, NYCHA held its first resident workshop as part of the Network for Climate Action. Through this new initiative, a group of NYCHA residents are participating in a virtual workshop series focused on environmental and climate issues that can affect their developments and their families. In a five-part workshop series, from May to… MORE
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Mold is a shared issue that, to be addressed successfully, requires a joint effort between NYCHA and residents. To provide residents with more information about how to identify, prevent, and report mold in their apartments, NYCHA launched a new webpage featuring a variety of helpful resources – check it out here: on.nyc.gov/mold-busters. To report mold… MORE
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eComply Helps NYCHA Carry Out Its Mission As part of a new series, we’re periodically featuring the minority- and women-owned business enterprise (MWBE) partners that help NYCHA carry out its mission. NYCHA strives to award as many contracts as possible to MWBEs as it works to provide quality services to NYCHA residents and improve their… MORE
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In April 2021, NYCHA announced the substantial completion of solar installations at Queensbridge Houses, the first NYCHA developments to host solar panel installations on its rooftops. As part of its Sustainability Agenda, NYCHA is committed to host 25 megawatts of solar power by 2025, which will make it the largest community shared solar project in New York City. Solar… MORE
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On June 17, NYCHA announced a major milestone in the Authority’s efforts to make buildings and grounds visibly clean and free of pests by 2025. The Federal Monitor’s approval of NYCHA’s City Capital Action Plan unlocked $563.5 million in funding to help the Authority fully upgrade its waste infrastructure. The funds provided through the approval… MORE
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June is National Pride Month, which commemorates the 1969 Stonewall uprising and recognizes the impact that lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) people have made and continue to make on American history. In honor of Pride Month, we’re highlighting the work of NYCHA’s LGBTQ+ employees. In 1984, Theresa Bethea was only 18 when she started to… MORE
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On May 17, NYCHA’s Vice President of Energy and Sustainability Vlada Kenniff participated in a White House virtual roundtable organized by the U.S. Department of Energy (DOE). The event, titled “Accelerating Building Decarbonization: A White House Roundtable with Government & Industry,” was moderated by Mark Chambers of the White House Council on Environmental Quality. As… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in May! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years… MORE
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Every year on the first weekend in May, people around the world participate in a walking festival called Jane’s Walk. The festival honors the ideas of Jane Jacobs, an activist, urbanist, and writer who advocated for more people-friendly urban neighborhoods. It also encourages people to discover hidden aspects of their communities and use walking as… MORE
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A Blueprint for Change is a set of proposals for how NYCHA will strengthen as an organization and improve the quality of life for residents through top-to-bottom building renovations. Blueprint includes a Transformation Plan: potential strategies for restructuring NYCHA’s business model and operations to improve the delivery of services to residents. Blueprint also includes a… MORE
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On May 6, Mayor Bill de Blasio announced that five internet service providers will offer high-speed internet access for up to 30,000 residents at 13 NYCHA developments. NYCHA is currently in the process of finalizing an agreement with a sixth internet service provider. This is a major milestone in the City’s effort to bring new and affordable internet… MORE
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We’re periodically featuring staff members for their dedication and exemplary service to NYCHA residents. In this Mother’s Day installment, meet three employees who have been coordinating work and home responsibilities throughout the pandemic. Shana Brown has worked as a Housing Assistant at Bronx River Houses since 2013. She was also a first-time mom of… MORE
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Since starting his career at NYCHA in 1994 as a City Seasonal Aide, Chaking Moore has held a variety of positions at the Authority. He’s always been driven by the opportunity to either serve residents directly or help operate their developments effectively. Mr. Moore is currently an Administrator with the Emergency Services Department. He manages… MORE
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Meet Dyni Joseph, Housing Assistant for Queens and Staten Island We’re periodically featuring the hardworking staff members who provide excellent service to residents. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet Dyni Joseph, Housing Assistant for Queens and Staten Island, who assists residents… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in April! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years… MORE
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Dear Colleagues, We are pleased to announce that at its April 28 meeting, NYCHA’s Board approved changes that strengthen the management of our organization. These improvements are part of NYCHA’s Transformation Plan, which outlines how the Authority will become a stronger organization and better serve residents. Specifically, new Board Committees were created so that… MORE
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Read the Compliance Department’s Quarterly Newsletter
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New York City is one of the most ethnically diverse cities in the world: multicultural, multiethnic, and multilingual. It is home to 3.1 million immigrants who comprise nearly 38% of the city’s population and 45% of its workforce. To celebrate its large and vibrant immigrant communities, the week of April 17 is recognized as the… MORE
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Yuliya Szczepanski’s support of NYCHA goes above and beyond her responsibilities as Administrative Manager of Intergovernmental Affairs. She also serves as a NYCHA Change Ambassador, one of hundreds of staff from across the Authority who work with their colleagues to share news about the organization’s plans for progress and help ensure that everyone is involved… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in March! 5 Years 10 Years 15 Years 20 Years 25 Years 30 Years 35 Years Biegler, Karl LBreslin, Patrick… MORE
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Besides being the largest provider of affordable housing in the nation, did you know that NYCHA also offers an array of critical services to its residents? Thanks to the regular online info sessions held by NYCHA’s Family Partnerships Department (FPD), more and more New Yorkers are learning about these offerings. The FPD connects residents to invaluable services and implements programs and policies that support and enhance household stability, tenancy, individual advancement, and aging-in-place. It… MORE
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Each year, more than two million poisonings are reported to the nation’s poison control centers, and more than 90 percent of those occurred in the home. Since 1961, National Poison Prevention Week has raised awareness about the dangers of poisonings for people of all ages. In recognition of National Poison Prevention Week, NYCHA’s Environmental… MORE
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The name Mariana Bracetti may not be as well known to the general public as it is to the residents of Bracetti Plaza, a public housing development in Manhattan where NYCHA’s Office of Safety and Security recently hosted a community pop-up event to provide resource information and answer questions. However, her contributions to Puerto Rican… MORE
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As part of its Transformation Plan to become a better and more responsive organization, NYCHA recently released a redesign of the online portal that residents use to complete their Annual Recertification. The new portal represents what Lakesha Miller, Executive Vice President for Leased Housing, calls a “win-win” for NYCHA and residents: “Resolving and eliminating hurdles… MORE
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Dear Colleagues, We are pleased to announce the release of NYCHA’s Transformation Plan. Developed as part of NYCHA’s 2019 agreement with the U.S. Department of Housing and Urban Development (HUD), the Transformation Plan outlines various ways that the Authority will become a stronger organization and better serve residents. The plan was released today with the… MORE
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Wendy Diaz, Smoke-Free NYCHA Analyst, is on a mission to create healthier homes for residents and healthier working environments for NYCHA employees. As a leader in NYCHA’s work to reduce exposure to secondhand smoke and support residents and employees who want to quit smoking, she is responsible for various Operations–based elements of implementing NYCHA’s Smoke-Free policy. In accordance with HUD regulation, the policy took effect in 2018, and the Smoke-Free NYCHA team is driven by HUD… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in February! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years… MORE
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Sergio Paneque was tailor-made for his job. With three professional degrees under his belt (in building construction management, accounting, and law), he knows exactly what it takes to step into the role of NYCHA’s Chief Procurement Officer. In the past, he led procurement for some of the largest government organizations in the country. His most recent government job before NYCHA was serving as the Chief Procurement Officer for… MORE
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The Fire Safety Oversight Team in NYCHA’s Environmental Health and Safety Department (EHS) knows the importance of fire safety. The team’s five Fire Safety Specialists, led by a Team Administrator, are certified fire safety professionals with a combined 60 years of fire safety experience. In addition to ensuring that the Authority complies with all applicable… MORE
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For the sixth time in six years, the U.S. Department of Housing and Urban Development (HUD) has recognized NYCHA as a “high performer” for its administration of the Section 8 Housing Choice Voucher program. According to Lakesha Miller, NYCHA’s Executive Vice President for Leased Housing, “administering a high-performing program is critical to making sure that we have adequately served the needs of low–income residents in New York.” “The Leased Housing Department (LHD) administers the nation’s largest… MORE
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NYCHA and the New York City Housing Development Corporation announced the completion of two major rehabilitation efforts: first, Baychester and Murphy Houses by Camber Property Group, L+M Development Partners, and MBD Community Housing Corporation; second, Betances Houses by RDC, a joint venture between MDG Design + Construction and Wavecrest Management. Both located in the Bronx,… MORE
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Read the Compliance Department’s Quarterly Newsletter
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If you ask an attorney for their opinion, don’t be surprised if they have a “law-centric” response. “The law touches on every aspect of what we do at NYCHA. From purchasing to public hearings, and from capital initiatives to providing testimony on everything from safety to RAD/PACT, the Law Department is involved in everything NYCHA… MORE
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On July 28, NYCHA Chair and CEO Greg Russ introduced A Blueprint for Change, a set of ideas that outlines potential pathways for the Authority’s reorganization and investing of capital to stabilize and improve its properties, with additional impacts that could drive jobs and recovery strategies. Several media outlets, elected officials, housing professionals, and advocates have reported on… MORE
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Dear Colleagues, The U.S. Department of Housing and Urban Development’s (HUD) Public Housing Assessment System – known as PHAS – is a critical way we ensure that our housing is decent, safe, sanitary, and in good repair. Through regular PHAS inspections, HUD determines whether our buildings – from the grounds to apartments – meet the… MORE
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Meet Andre Gonzalez, Employee Safety Oversight Advisor We’re periodically featuring the hardworking staff members who are making a difference for our organization. In this installment, meet Andre Gonzalez, Employee Safety Oversight Advisor in the Environmental Health and Safety (EHS) Department. A NYCHA employee since 2012, he is also a former resident of the Longfellow Avenue… MORE
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Patti Bayross, NYCHA’s newest Executive Vice President and Chief Information Officer (CIO), is somewhat of an anomaly. For starters, she is a woman in an industry largely populated by men*. She prefers public service to private industry, and she doesn’t believe in technology for technology’s sake alone. “While new technologies arise all the time, their… MORE
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2020 was a year like no other in recent memory, requiring commuters, pedestrians, and bicyclists to social distance in the more open streets as part of efforts to avoid the spread of COVID-19. While these measures have helped to save lives, the number of pedestrian-related accidents has risen with the increase in street traffic. Approximately… MORE
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The Daily News Editorial Board published an op-ed on February 1 in support of NYCHA’s A Blueprint for Change ideas titled “NYCHA’s last hope: A public housing trust is the best chance to save New York’s beleaguered authority.” A Blueprint for Change is a set of proposals to transform and invest in the Authority’s properties, residents, and organization. The Editorial Board writes: “…it’s refreshing to see an… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in January! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25… MORE
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Since 1941, Kingsborough Houses has been the home of Exodus and Dance, an 8-foot by 80-foot sculpture that depicts scenes of Black people dancing and having a religious celebration. After almost 80 years on display outdoors at the development, the elements and time have taken their toll on the piece, and a restoration project will… MORE
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Meet Yelena Tkach, Indoor Air Quality Oversight Team Administrator We’re periodically featuring the hardworking staff members who are making a difference for residents. Learn more about how we’re improving residents’ homes and becoming a better landlord through their efforts. In this installment, meet Yelena Tkach, Indoor Air Quality Oversight Team Administrator in the Environmental Health… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in December! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years… MORE
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The U.S. Department of Housing and Urban Development (HUD) has awarded $24.7 million to NYCHA to address safety and security issues that may impact residents’ health and safety, as well as to help protect public housing properties against crime and drug-related activity. “We are thankful to HUD for recognizing the importance of improving the health… MORE
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NYCHA, the New York City Department of Housing Preservation and Development, and the Housing Development Corporation recently announced the closing of Twin Parks Terrace, a new development that will consist of 182 affordable apartments on underutilized NYCHA-owned land in the Bronx. Construction is anticipated to start in January 2021. Twin Parks Terrace will be located… MORE
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Marvin Walton, the new NYCHA Vice President of Operations for Manhattan, certainly knows the ins and outs of managing public housing developments. For over two decades, Mr. Walton has played a critical role at four different housing authorities, helping to identify challenges and opportunities for improvements that directly benefit the residents of the communities he… MORE
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NYCHA, the NYC Department of Housing Preservation and Development, and the NYC Housing Development Corporation recently finalized a deal that will bring 171 new affordable and supportive apartments to the Morrisania section of The Bronx. Construction on the new Melrose North development will begin in January 2021, on previously underutilized NYCHA-owned land. When completed, Melrose… MORE
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Through the Recycling Reset pilot program, 12 of NYCHA’s developments in neighborhoods with high pest activity were able to improve their waste management procedures by establishing recycling programs. Maintained continuously throughout the pandemic, the recycling program has become a model for how NYCHA can improve its recycling rates and help increase the overall cleanliness of… MORE
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On December 8, NYCHA Chair & CEO Greg Russ testified before the New York State Assembly about legislation that would establish a Public Trust as part of NYCHA’s recapitalization strategy for upgrading 110,000 apartments. The Public Trust, an innovative solution to raise much-needed capital funding, would enable NYCHA to access valuable federal vouchers, have flexible… MORE
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Founded in 1896, Queens Public Library is one of the largest and busiest public library systems in the United States, dedicated to serving the most ethnically and culturally diverse area in the country. With 63 branches, the non-profit organization offers free access to more than 5 million books and other materials in multiple languages, technology… MORE
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Meet Krzysztof Wasik, Heating Oversight Team Specialist We’re periodically featuring the hardworking staff members who are making a difference for residents. Learn more about how we’re becoming a better landlord through their efforts. In this installment, meet Krzysztof Wasik, a Heating Oversight Team Specialist in the Environmental Health and Safety (EHS) Department. An employee since… MORE
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You can contact an outside, independent entity… *To report conduct that may constitute a violation of law, or constitute a gross mismanagement of NYCHA rules and regulations, including, but not limited to: Tenants of NYCHA housing or its Section 8 program who conceal the residency of unauthorized occupants in their apartments or who fail to… MORE
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New York City Housing Authority Draft Significant Amendment to the Fiscal Year (FY) 2020 Agency Annual Plan and the Draft Agency Plan for FY 2021 In support of the City’s efforts to contain the spread of COVID-19, the New York City Housing Authority will hold this public meeting remotely. The public is invited to comment… MORE
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Thanksgiving is about being thankful for what we have and sharing resources with our community. Experiencing a stressful year is all the more reason to be more thankful and giving, taking care of those in need during the holiday season. NYCHA, resident associations, businesses and community organizations, and elected officials provided NYCHA residents across the city with donations of turkeys, groceries, and prepared meals to ensure a… MORE
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Here are some holiday safety tips that may be helpful for you and your family. Enjoy the holidays and stay safe! NYPD Holiday Community Safety TipsWith the holiday season upon us, most people are preoccupied with the details of holiday plans and shopping. Unfortunately, the safety precautions which we normally take are sometimes forgotten, or… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in November! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years… MORE
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Dear Colleagues, Over the last few weeks, many of you joined staff town halls to learn about NYCHA’s Transformation Plan — our plan to comprehensively reform how NYCHA does business to better serve our residents, employees, and the city. A recording from the town hall along with other information about the Transformation Plan are now… MORE
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On November 18, NYCHA released a Request for Expressions of Interest (RFEI) to attract development partners for new projects under the Authority’s Permanent Affordability Commitment Together (PACT) program to repair and preserve more than 4,400 apartments in Brooklyn, Manhattan, and the Bronx. This RFEI is the first step in unlocking funds necessary to address critical… MORE
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This year’s recipients of the NYCHA-CUNY Resident Scholarships are training to be the next generation of advocates, public servants, social workers, nurses, and journalists – and, amidst a global pandemic, they’re demonstrating adaptability in pursuit of their degrees, by adjusting to online classes and learning from home. On October 29, NYCHA and CUNY virtually celebrated 22 residents for their academic excellence,… MORE
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Mayor Bill de Blasio and Deputy Mayor for Housing and Economic Development Vicki Been released the final Where We Live NYC Plan, the City’s blueprint for fair housing in the five boroughs. Where We Live NYC is the City’s five-year plan to break down barriers to opportunity and build more integrated, equitable neighborhoods. Updated to reflect the disproportionate impact the COVID-19… MORE
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As a young man growing up at NYCHA developments across all five boroughs, Domingo Morales never used to think about the best uses for his trash. It wasn’t until he came across a Green City Force (GCF) training program flyer at his mother’s home in Wilson Houses that he was put on a pathway toward promoting a more sustainable future. GCF partners with NYCHA’s Office… MORE
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NYCHA staff is actively working to address pest issues for residents. There are numerous strategies the Authority has implemented to improve pest conditions at NYCHA developments, including Targeted Relief. Targeted Relief focuses on inspecting apartments where residents have had two or more verified pest complaints and making repairs during the inspections. It also includes addressing… MORE
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Recently, Brandi Covington, her partner Corey Whittenburg, and their team spent the day visiting three NYCHA developments in Brooklyn to deliver meals to residents experiencing gas outages. Their largest location was Gowanus Houses: they knocked on the doors of 252 apartments to deliver 712 meals. Ms. Covington and Mr. Whittenburg are the owners behind catering… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in October! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years… MORE
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NYCHA’s Environmental Health and Safety (EH&S) Department works to ensure decent, safe, and sanitary environments for our residents and employees. To promote safe and healthy environments, EH&S inspects work performed at NYCHA related to mold, lead, asbestos, heat, elevators, fire safety, and pests. EHS&S also maintains a complaints forum and investigates reports of unsafe EH&S… MORE
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Dear Colleagues, This summer we launched A Blueprint for Change, a set of ideas and proposed strategies for how we can transform, stabilize, and preserve NYCHA so that it can serve the generations to come. Blueprint endeavors to invest in our organization, our buildings, and our residents through three approaches: A Transformation Plan that will… MORE
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This year, the theme for Customer Service Week is “Dream Team,” highlighting the employees who work together to provide excellent customer service while adapting to an ever-changing work and world environment. Staff members from NYCHA’s dream team were recently singled out for their outstanding customer service when they were awarded the Mayor’s Office 2020 Excellence… MORE
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The Mayor’s Office of Operations announced its individual and group winners of the 2020 Excellence in Customer Service Awards. The awards, which are presented across City agencies, recognize “outstanding City workers and teams that demonstrate their dedication and commitment to New York City through their customer service achievements.” Representing NYCHA this year is individual award… MORE
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Do Your Part. #BeCyberSmart. Cybersecurity is everyone’s responsibility. You can do your part by reporting anything suspicious, implementing stronger security practices, and helping to raise awareness. How to Be Cybersmart Cyberattacks at work don’t just impact your co-workers and you – they also affect our residents and others who rely on us to keep their… MORE
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NYCHA recently released its Climate Mitigation Roadmap, a portfolio-wide strategic plan for reducing greenhouse gas (GHG) emissions from NYCHA operations. It’s the Authority’s most ambitious effort in more than 25 years of energy conservation programs. NYCHA developed the Roadmap to meet the City’s Local Law 97 requirement of a 40 percent reduction in GHG emission… MORE
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Resources for Survivors During COVID-19 October is National Domestic Violence Awareness Month. In the United States, 1 in 4 women and 1 in 7 men experience severe physical violence by their partners. In 2019, the NYPD responded to over 245,000 domestic violence incidents. Domestic violence affects people from all walks of life and includes intimate partner violence and family violence. … MORE
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From October 1 through May 31, New York City building owners must maintain an indoor temperature of at least 68 degrees between 6 a.m. and 10 p.m. when it’s below 55 degrees outside. From 10 p.m. to 6 a.m., indoor temperature must be at least 62 degrees regardless of the temperature outside. Hot water must… MORE
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Engaging Staff and Other Stakeholders As part of the HUD Agreement signed last year, NYCHA has been working on its Transformation Plan to change how it delivers services to residents. In order to do that, NYCHA needs to re-structure its organization, its management, and its workforce, while ensuring that stakeholder input is front and center… MORE
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On October 1, 2020, CABS Home Care, a nonprofit, licensed home care service agency, honored NYCHA Service Coordinator Ginette Scafidi with an award for her commitment to caring and advocating for vulnerable older adult NYCHA residents. Since 2019, CABS has partnered with NYCHA’s Family Partnerships Department to provide home care resources to disabled and elderly residents. CABS celebrated Ms. Scafidi and others with the “Circle of Care Award” during an online awards… MORE
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Read the Compliance Department’s Quarterly Newsletter
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In the photo above, Shirell Taylor (third from left) at the elevator training in early March at Long Island City. Improving elevator service for residents is a top priority for NYCHA, and maintaining 3,200 elevators requires a lot of skilled workers. Since these workers are sometimes in short supply, NYCHA’s Elevator Services and Repair Department… MORE
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Earlier this summer, Vlada Kenniff, NYCHA’s Vice President of Energy and Sustainability, was a panelist at the U.S. Green Building Council’s Women in Green Conference. We caught up with Vlada recently to find out more about her NYCHA career and the sustainability and energy work underway at NYCHA. At the conference it was mentioned that… MORE
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Helping NYCHA Residents Create Healthier Communities Two years ago, NYCHA and public housing authorities across the country went smoke-free to help create healthier environments for public housing residents by curbing exposure to secondhand smoke. A major part of the Smoke-Free NYCHA initiative is educating residents about the policy and providing resources and referrals to residents who want to stop smoking. NYCHA’s smoke-free policy prohibits the use of cigarettes, cigars, pipes, and hookahs anywhere inside… MORE
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NYCHA recently launched a Digital Signage Pilot at Polo Grounds Towers in Manhattan to expand communications to residents, providing them with an additional, convenient platform to learn about NYCHA news, outages in their building, work being done on the grounds, capital projects underway, important health and safety information, and available activities and programs. The first digital monitors have been installed and the remaining… MORE
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Red Hook Houses is the first NYCHA campus to host a new public art project that repurposes temporary construction fencing and sidewalk sheds into a wide range of large-scale photography, digital print works, murals, and mixed-media art installations to improve the pedestrian experience and increase opportunities for artists. Red Hook’s new art is thanks to a multi-part series of artist fellowships through the City Canvas pilot… MORE
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Five hundred older adult NYCHA residents in the Bronx and Manhattan recently received free herb plants and nutrition gift bags from the NYC Department for the Aging (DFTA) as part of the agency’s ongoing work to help older New Yorkers stay healthy, socially engaged, and connected. The plants, part of an initiative carried out in… MORE
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The COVID-19 pandemic has been difficult for everyone, but for older adults the isolation and disconnection from services, family, and friends caused by social distancing may be especially impactful. To help alleviate the isolation, the City invested $5 million to provide 10,000 NYCHA seniors with free, internet-connected T-Mobile tablets so they can digitally connect with… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in September! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years… MORE
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Three days after Tropical Storm Isaias made landfall in New York City, NYCHA’s Office of Emergency Management Director Rudy Murillo inspected the damage at Cooper Park Houses and Marcy Houses in Brooklyn. Considering the impacts throughout NYC, the damage was minimal, thanks to prudent measures such as addressing trees with the potential to injure residents… MORE
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