A new process of scheduling work orders in NYCHA buildings is already making strides in Queens and Staten Island communities, according to several of those who have experienced the changes firsthand. After an initial pilot period, NYCHA launched its Work Order Reform program across Queens and Staten Island late last year, seeking to improve the… MORE
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Dear Colleagues, We are pleased to announce exciting changes at NYCHA: We are rolling out a new repair process, starting with Queens and Staten Island. This project primarily impacts Maintenance Workers, Skilled Trades, and Planners. Lengthy unfinished work orders are a challenge for NYCHA residents and employees alike. Residents are often frustrated with the delays… MORE
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On September 15, NYCHA’s Chair and Chief Executive Officer Gregory Russ participated in a virtual panel discussion organized by “City and State,” a media organization covering New York’s local and state politics and policy. The event, titled “Design & Construction in a Post-Pandemic Era,” was moderated by former Queens Borough President Sharon Lee, from Ichor… MORE
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Thirty-two NYCHA residents were recently chosen as the first members of the Resident Roundtable, a new committee that ensures residents continue to play an important role in NYCHA’s Transformation Plan, where they will provide valuable feedback and recommendations to implement the plan. The Citywide Council of Presidents (CCOP), the official citywide NYCHA resident organization, appointed five residents to the Roundtable and the remaining positions… MORE
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NYCHA has unveiled across its portfolio a more efficient, user-friendly redesign of the online portal that residents access to complete their Annual Recertification. The revamped system is among a number of key measures implemented by the Authority as it seeks to improve how services are delivered to residents as part of the Blueprint for Change Transformation Plan. NYCHA… MORE
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A Blueprint for Change is a set of proposals for how NYCHA will strengthen as an organization and improve the quality of life for residents through top-to-bottom building renovations. Blueprint includes a Transformation Plan: potential strategies for restructuring NYCHA’s business model and operations to improve the delivery of services to residents. Blueprint also includes a… MORE
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Dear Colleagues, We are pleased to announce that at its April 28 meeting, NYCHA’s Board approved changes that strengthen the management of our organization. These improvements are part of NYCHA’s Transformation Plan, which outlines how the Authority will become a stronger organization and better serve residents. Specifically, new Board Committees were created so that… MORE
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Public housing across the nation is getting revitalized thanks to creative housing preservation programs like the federal Rental Assistance Demonstration (RAD), which converts developments from Section 9 public housing funding to project-based Section 8 funding (a form of Section 8 that provides enhanced protections for residents). This enables public housing authorities to raise significant amounts of funding to repair and upgrade their properties. At the same time, RAD ensures that homes remain permanently affordable… MORE
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As part of its Transformation Plan to become a better and more responsive organization, NYCHA recently released a redesign of the online portal that residents use to complete their Annual Recertification. The new portal represents what Lakesha Miller, Executive Vice President for Leased Housing, calls a “win-win” for NYCHA and residents: “Resolving and eliminating hurdles… MORE
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Dear Colleagues, We are pleased to announce the release of NYCHA’s Transformation Plan. Developed as part of NYCHA’s 2019 agreement with the U.S. Department of Housing and Urban Development (HUD), the Transformation Plan outlines various ways that the Authority will become a stronger organization and better serve residents. The plan was released today with the… MORE
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NYCHA is improving service to residents through its Blueprint for Change Transformation Plan. A key initiative of this Transformation Plan is a restructuring of the Authority’s property management operations known as the Neighborhood Model. Through this model, NYCHA aims to address various operational challenges that arise as a result of the large scale of the organization, which manages nearly 173,000 apartments in 316 developments… MORE
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On February 23, 2021, NYCHA announced the re-release of the PACT Request for Qualifications (RFQ) to solicit prospective rehabilitation partners. The RFQ supports the Authority’s aim to undertake the largest Section 8 conversion program in the country through NYCHA’s Permanent Affordability Commitment Together (PACT) initiative. The PACT RFQ enables NYCHA to streamline the PACT procurement process by… MORE
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NYCHA and the New York City Housing Development Corporation announced the completion of two major rehabilitation efforts: first, Baychester and Murphy Houses by Camber Property Group, L+M Development Partners, and MBD Community Housing Corporation; second, Betances Houses by RDC, a joint venture between MDG Design + Construction and Wavecrest Management. Both located in the Bronx,… MORE
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NYCHA Chair Greg Russ knows that improving and preserving NYCHA’s aging buildings through PACT and Blueprint for Change aren’t risks for residents but instead bring great benefits. That’s because his efforts as head of the Minneapolis Public Housing Authority – his previous position – are bringing beautiful, modern apartments to residents there. A recent article in the Star Tribune describes how the federal… MORE
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On July 28, NYCHA Chair and CEO Greg Russ introduced A Blueprint for Change, a set of ideas that outlines potential pathways for the Authority’s reorganization and investing of capital to stabilize and improve its properties, with additional impacts that could drive jobs and recovery strategies. Several media outlets, elected officials, housing professionals, and advocates have reported on… MORE
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To date, more than 7,500 NYCHA residents have benefitted from major building improvements, facade upgrades, and apartment renovations completed since 2016. The work was accomplished as part of the Authority’s Permanent Affordability Commitment Together (PACT) program, which is a key component of the NYCHA 2.0 strategy to repair and preserve over 62,000 apartments while safeguarding… MORE
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Dear Colleagues, This week, the public comment period for NYCHA’s draft Transformation Plan closed. We received more than 300 comments from residents, employees, and other stakeholders on how to comprehensively restructure NYCHA. We appreciate the feedback and look forward to using these comments to help shape the Transformation Plan moving forward. As part of the 2019 HUD Agreement, the Transformation Plan… MORE
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NYCHA’s Skilled Trades Pilot Program, developed as part of the Authority’s Blueprint for Change’s Transformation Plan, is already transforming how NYCHA operates. Since its implementation on October 26, overall productivity has increased by 18 percent for maintenance and skilled trades repairs. The program focuses on decentralizing the skilled trades, which includes staff who make apartment repairs, such as painters, plasterers, carpenters, plumbers and electricians, and changing the work order system, so staff have… MORE
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A force of hundreds of staff from across the Authority is now working with their colleagues to share news about the organization’s plan for the future and help ensure that various issues are resolved for the NYCHA community. Known as Change Ambassadors, these employees have committed to a voluntary role to support the Change Network under NYCHA’s Transformation Plan. As NYCHA implements its Blueprint… MORE
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On December 8, NYCHA Chair & CEO Greg Russ testified before the New York State Assembly about legislation that would establish a Public Trust as part of NYCHA’s recapitalization strategy for upgrading 110,000 apartments. The Public Trust, an innovative solution to raise much-needed capital funding, would enable NYCHA to access valuable federal vouchers, have flexible… MORE
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New heating system upgrades are nearly complete for NYCHA residents living at two Brooklyn developments and one property in Manhattan. All new equipment has been installed and is awaiting final testing for boiler replacement projects at Fiorentino Plaza and Long Island Baptist Houses in Brooklyn as well as Robinson Houses in Harlem. All three projects are more than 90 percent complete and are… MORE
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More Than 2,900 Manhattan Residents to Benefit On November 30, NYCHA announced a Permanent Affordability Commitment Together (PACT) deal with PACT Renaissance Collaborative (PRC) to provide more than $271 million in major repairs and renovations for 1,718 NYCHA apartments throughout Manhattan. The money will be used to modernize apartments and buildings at each of the 16 selected sites, while also providing residents with access to employment opportunities affiliated with… MORE
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NYCHA residents at four Queens developments may start to notice faster repairs and fewer delays with skilled maintenance jobs, as well as a more efficient work order process, under a new pilot program that has taken effect in the community. The Authority’s Skilled Trades Pilot Program – which launched in late October at Astoria Houses, Ravenswood Houses,… MORE
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Dear Colleagues, Over the last few weeks, many of you joined staff town halls to learn about NYCHA’s Transformation Plan — our plan to comprehensively reform how NYCHA does business to better serve our residents, employees, and the city. A recording from the town hall along with other information about the Transformation Plan are now… MORE
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Dear Colleagues, This summer we launched A Blueprint for Change, a set of ideas and proposed strategies for how we can transform, stabilize, and preserve NYCHA so that it can serve the generations to come. Blueprint endeavors to invest in our organization, our buildings, and our residents through three approaches: A Transformation Plan that will… MORE
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Engaging Staff and Other Stakeholders As part of the HUD Agreement signed last year, NYCHA has been working on its Transformation Plan to change how it delivers services to residents. In order to do that, NYCHA needs to re-structure its organization, its management, and its workforce, while ensuring that stakeholder input is front and center… MORE
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Dear Colleagues, This summer, NYCHA released A Blueprint for Change, a set of ideas for improving residents’ home while protecting their rights. At the core of this work are NYCHA’s efforts to deliver better services to residents in a range of critical areas, transform as an organization, and bring our buildings the capital investment they… MORE
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NYCHA Unveils Ideas to Invest in Its Properties and People Dear Colleagues, To ensure that public housing is here for New Yorkers for another 85 years and beyond, NYCHA is unveiling A Blueprint for Change, a set of ideas that outlines potential ways that NYCHA can invest in its properties, residents, and organization. We have… MORE
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Dear Colleagues, As part of our ongoing work to transform the structure and business operations of the Authority, we are pleased to announce new staff appointments in NYCHA’s Department of Operations. We are committed to improving NYCHA operations and services for our residents. Therefore, we have implemented three new departments reporting to the General Manager… MORE
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