NYCHA Now

Author: Vincent Echavaria

Exceptional ColleaguesOctober 2026

Customer Service Excellence at NYCHA 

All across NYCHA, there are employees who exemplify what it means to go above and beyond with their daily work in service of the public housing community.  Fittingly, as Authority staff celebrated teamwork and the many agency-wide achievements from the past year, “The Extra Mile” theme was front and center during Customer Service Week 2026,… Read More Customer Service Excellence at NYCHA 

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Exceptional ColleaguesOctober 2026

Meet Bronx Maintenance Worker Richard Tulipano 

Richard Tulipano is a naturally competitive person, even when it comes to his job as a NYCHA Maintenance Worker in the Bronx.  No matter the task, it’s that instinctive desire to always do his best that he believes has served him well throughout his extensive maintenance career.  “Whatever I do, I like to do it… Read More Meet Bronx Maintenance Worker Richard Tulipano 

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NYCHA PartnersSeptember 2026Sustainability

Sustainable Technologies on Display in Newly Opened Model Apartment 

Climate Week in New York City kicked off at NYCHA on September 21 with the unveiling of a model apartment at the Brooklyn Navy Yard which showcases new sustainable technologies for public housing.  NYCHA Chief Executive Officer Lisa Bova-Hiatt was joined by Deputy Mayor for Housing and Planning Leila Bozorg, Deputy Mayor for Economic Justice… Read More Sustainable Technologies on Display in Newly Opened Model Apartment 

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September 2026Sustainability

Sustainable Heating Project in Brooklyn to Receive National Award 

One of NYCHA’s energy-efficient heating and hot water projects in Brooklyn has been selected for a nationwide recognition by a professional association for leaders in design and construction.    The Design-Build Institute of America (DBIA) recently announced that NYCHA and project partners will receive a National Award of Merit for the boiler plant replacement and domestic… Read More Sustainable Heating Project in Brooklyn to Receive National Award 

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Employee VoicesHealth & SafetyHighlightedSeptember 2026

National Preparedness Month: Meet EMSD’s Chancellor Gregg 

Throughout National Preparedness Month, New Yorkers are reminded to be prepared for disasters or emergencies in their homes, businesses, and communities.    Among the members of NYCHA’s team overseeing preparedness efforts for the community is Chancellor “Chance” Gregg, Training and Exercise Coordinator in the Emergency Management and Services Department (EMSD), who has worked at the Authority since 2020.    NYCHANow spoke… Read More National Preparedness Month: Meet EMSD’s Chancellor Gregg 

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Health & SafetySeptember 2026

National Preparedness Month 

September is National Preparedness Month. Are you NYCHA-ready for an emergency?  New Yorkers increasingly face greater risks from a multitude of extreme weather events and emergencies, especially if they live alone, are low-income or elderly, or have a disability.  Get Ready By Being Informed   Know Your Zone  If a big coastal storm is approaching, City officials may order residents in certain zones to evacuate… Read More National Preparedness Month 

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Exceptional ColleaguesFeaturedHealth & SafetySeptember 2026

Devoted Staff at the Heart of ‘Maintenance Cares:’ Meet Sam Gonzalez 

They’re on the frontlines of ensuring critical repairs are completed so NYCHA residents can live safely and comfortably in their homes.   Across the city, the Authority’s highly dedicated maintenance staff are equipped and ready to take on a range of apartment fixes that may need their urgent attention. Ask many experienced maintenance employees – such as… Read More Devoted Staff at the Heart of ‘Maintenance Cares:’ Meet Sam Gonzalez 

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August 2026Highlighted

NYCHA’s Capital Projects Roundup: Summer 2026 

A newly renovated kitchen at the Rutgers Houses community center in Manhattan was among the capital projects completed by NYCHA’s Asset and Capital Management division (A&CM) this summer.   Other projects celebrating completion in recent months included various grounds improvements at Queensbridge South Houses, sustainable outdoor lighting at Jackson Houses, and newly modernized elevators at Morrisania Air… Read More NYCHA’s Capital Projects Roundup: Summer 2026 

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August 2026Exceptional ColleaguesHighlighted

Veteran Brooklyn Caretaker Named DeCarlo Award Runner-Up 

On August 3, longtime NYCHA Caretaker Andrew Adams was honored as this year’s runner-up for the John DeCarlo Memorial Award.  Mr. Adams, who has served at Taylor Street-Wythe Avenue Houses for nearly seven years, was joined by colleagues and NYCHA executives, including Chief Executive Officer Lisa Bova-Hiatt and Chief Operating Officer Eva Trimble, to celebrate… Read More Veteran Brooklyn Caretaker Named DeCarlo Award Runner-Up 

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August 2026Exceptional ColleaguesFeatured

Longtime Grant Houses Caretaker, Former Resident Wins John DeCarlo Award 

In recognition of her many years of tireless service to the Grant Houses community, Caretaker Elizabeth Reynoso has received this year’s grand prize for the John DeCarlo Memorial Award.  On August 5, Ms. Reynoso, who is a former longtime resident of the Manhattan development, was presented the commendation at a celebratory luncheon attended by fellow… Read More Longtime Grant Houses Caretaker, Former Resident Wins John DeCarlo Award 

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Exceptional ColleaguesFeaturedHealth & SafetyJuly 2026

Devoted Staff at the Heart of ‘Maintenance Cares:’ Meet Cordell Percival  

They’re on the frontlines of ensuring critical repairs are completed so NYCHA residents can live safely and comfortably in their homes.   Across the city, the Authority’s highly dedicated maintenance staff are equipped and ready to take on a range of apartment fixes that may need their urgent attention. Ask many experienced maintenance employees – such as Cordell Percival in Queens… Read More Devoted Staff at the Heart of ‘Maintenance Cares:’ Meet Cordell Percival  

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HighlightedJune 2026

Jobs-Plus Coney Island Opens Employment Door for Local Resident 

Just steps away from her home at Coney Island Houses, Tanniesha Gilliam found a welcome path to employment thanks to Jobs-Plus.  At the time, Ms. Gilliam was out of work and on the lookout for prospective jobs, but few promising opportunities had developed until she learned of one of the newest Jobs-Plus sites serving NYCHA… Read More Jobs-Plus Coney Island Opens Employment Door for Local Resident 

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CelebrationsHighlightedJune 2026

Caribbean-American Association Brings Colleagues Together for Heritage Month 

On June 8, NYCHA colleagues enjoyed a festive gathering and lunch in celebration of Caribbean-American Heritage Month.   NYCHA’s Caribbean-American Association hosted the communal event in the 5th Floor Ceremonial Room at 90 Church Street for employee association members, co-workers, and special guests to share in the spirit of the heritage month.   Home to one of the largest Caribbean diasporas in… Read More Caribbean-American Association Brings Colleagues Together for Heritage Month 

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HighlightedJune 2026

NYCHA Runners Team Up for 2026 Corporate Challenge 

Representing the Authority in their signature maroon T-shirts, a team of NYCHA’s running enthusiasts continued their annual tradition of taking on the JPMorganChase Corporate Challenge race in Central Park on May 27 and May 28.   Dozens of colleagues and NYCHA Runners Club members laced up their sneakers for the 47th running of the Corporate Challenge. The NYCHA squad joined thousands of… Read More NYCHA Runners Team Up for 2026 Corporate Challenge 

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Exceptional ColleaguesHighlightedMay 2026NYCHA Leadership

Property Management EVP Daniel Greene Earns ‘Nobel Prize of Public Service’ 

NYCHA’s very own Daniel Greene has been awarded one of the city’s highest honors for career public service.   On May 28, Mr. Greene, the Executive Vice President (EVP) of Property Management Operations, was celebrated among six honorees of the 2026 Sloan Public Service Award, colloquially known as the “Nobel Prize of public service” for City government. The awards,… Read More Property Management EVP Daniel Greene Earns ‘Nobel Prize of Public Service’ 

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May 2026

Law Department Staff Recognized for Cybersecurity Skills 

Colleagues from NYCHA’s Law Department were recently rewarded for their “phishing” skills.   Deputy Director Neal Lang, Senior Counsel Amy Bilancini, and Community Associate Kareen Joseph have each been recognized by the IT cybersecurity team as winners of a phishing tournament, presented by NYCHA and the NYC Office of Technology and Innovation (OTI) during Cybersecurity Awareness Month.… Read More Law Department Staff Recognized for Cybersecurity Skills 

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Employee VoicesMay 2026

Celebrating AAPI Heritage Month: Meet Property Manager Zhensheng Wang 

It may come as a surprise to some, but the Property Manager at Staten Island’s Todt Hill Houses had a former career as a classical Chinese music performer and conductor.   In his original home of Shanghai, China, Zhensheng Wang performed on the erhu, a two-string bowed instrument also called the “Chinese violin,” and served as… Read More Celebrating AAPI Heritage Month: Meet Property Manager Zhensheng Wang 

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FeaturedMay 2026

Become a Volunteer for NYCHA’s Updated Stair Climber Program  

A NYCHA program that empowers staff to assist residents in navigating stairs during elevator outages is seeking new volunteers.   Residents who use wheelchairs or have mobility challenges may need to rely on the use of stair climber equipment to safely get to and from their apartment during both planned and unplanned elevator outages. Stair climbers are portable… Read More Become a Volunteer for NYCHA’s Updated Stair Climber Program  

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Exceptional ColleaguesHighlightedMay 2026

Meet Bronx Skilled Trades Director Ismael Martinez 

Ismael Eric Martinez has deep roots within the NYCHA community that go beyond his more than 30 years of work experience with the agency.   Long before Mr. Martinez first began serving the Authority as an employee, several of his family members called NYCHA home. Both of his parents were raised at Bronx River Houses, where… Read More Meet Bronx Skilled Trades Director Ismael Martinez 

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April 2026NYCHA Partners

Historic Frieze Restoration at Kingsborough Houses Earns Municipal Arts Award 

On April 21, a restored historic frieze at Brooklyn’s Kingsborough Houses was recognized by the Municipal Art Society of New York (MAS) with a 2026 MASterworks Design Award.   Exodus and Dance, an 80-plus-year-old sculpture by celebrated Harlem Renaissance artist Richmond Barthé, was honored for “Best Public Art Restoration” during the 25th annual awards ceremony as part of… Read More Historic Frieze Restoration at Kingsborough Houses Earns Municipal Arts Award 

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April 2026Exceptional Colleagues

Celebrating Administrative Professionals Day: Meet Secretary Shaneequa Smith 

Shaneequa Smith follows a simple principle when assisting residents and seniors of Pelham Parkway Houses: treat them as if they were a family member.  Ms. Smith, who has worked as a Secretary at the Bronx development for more than three years, also tries to put herself in the shoes of a resident who may need an issue… Read More Celebrating Administrative Professionals Day: Meet Secretary Shaneequa Smith 

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April 2026

NYCHA Staff Celebrate Fan Appreciation at Brooklyn Nets Game 

On April 9, NYCHA colleagues were full of team spirit as they joined the thousands of spectators who came to support the Brooklyn Nets during Fan Appreciation Night.  Despite the Nets’ 123-94 loss to the Indiana Pacers in their final home game of the regular season, NYCHA’s fans made the most of the experience with friends… Read More NYCHA Staff Celebrate Fan Appreciation at Brooklyn Nets Game 

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April 2026Exceptional ColleaguesHighlighted

Two NYCHA Employees Named 2026 Hayes Prize Finalists 

New York City’s Hayes Innovation Prize is awarded each year to honor the extraordinary contributions of City government employees in the early stages of their careers.   The Prize – named after former NYC Budget Director Fred Hayes – recognizes innovative efforts, game-changing projects, or problem-solving initiatives by employees working across the City to improve the lives of New Yorkers. On March 31, Mayor Zohran… Read More Two NYCHA Employees Named 2026 Hayes Prize Finalists 

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April 2026FeaturedSustainability

Bronx Capital Heating Projects Named Among Nation’s Best 

On March 26, NYCHA energy-efficient heating and hot water projects at two Bronx developments were recognized among the nation’s best for design and construction excellence.   Engineering News-Record (ENR), a national construction industry publication, presented NYCHA with a “Best of the Best Project” award in the excellence in sustainability category for its geothermal domestic hot water… Read More Bronx Capital Heating Projects Named Among Nation’s Best 

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Health & SafetyHighlightedMarch 2026

Lead Abatement Team Honored by Mill Brook Resident Leaders 

Since 2021, NYCHA’s Team for Enhanced Management Planning and Outreach (TEMPO) program has been dedicated to outreach, inspection, and abatement of lead hazards in all apartments where there is known lead-based paint, particularly those where children under age 6 live or routinely visit.  Working citywide, TEMPO staff improve the health and safety of residents, providing oversight throughout the lead-based paint abatement process and supporting those who may need to… Read More Lead Abatement Team Honored by Mill Brook Resident Leaders 

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Employee VoicesHighlightedMarch 2026

Women Shaping a Sustainable Future at NYCHA 

Every March, we honor the achievements of women throughout history and recognize the ongoing contributions they make today, inspiring future generations of women. From front-line to executive staff, NYCHA women employees are an integral part of the Authority’s progress.  This year’s theme, “Leading the Change: Women Shaping a Sustainable Future,” expands our understanding of sustainability… Read More Women Shaping a Sustainable Future at NYCHA 

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March 2026NYCHA Developments

NYCHA Delivers Historic $5.1 Billion Capital Investment Over Last Five Years  

NYCHA has made historic progress with the completion of 810 construction projects in the past five years, resulting in an investment of over $5.1 billion in capital improvements across its public housing portfolio.  After temporarily pausing or slowing construction activity during the height of the COVID-19 pandemic to protect resident health and safety – and… Read More NYCHA Delivers Historic $5.1 Billion Capital Investment Over Last Five Years  

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March 2026

NYCHA’s Capital Projects Roundup: Winter 2026 

A newly converted senior center space for a local nonprofit organization in Manhattan was among various projects completed by NYCHA’s Asset and Capital Management division (A&CM) during the 2025-26 winter season.  Other recently completed capital projects included the installation of new closed-circuit television (CCTV) cameras in Manhattan, comprehensive heating system improvements in Brooklyn, and brickwork… Read More NYCHA’s Capital Projects Roundup: Winter 2026 

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Employee VoicesFebruary 2026

EMSD’s Rudy Murillo Featured on ‘Discover Resilience’ Podcast 

Rudy Murillo, Vice President of the Emergency Management and Services Department (EMSD), was recently featured in an episode of “Discover Resilience,” a podcast that showcases resilience leaders and their work to serve their communities.  During the half-hour conversation with podcast hosts Shay Bond and Casey Daghigh, Mr. Murillo discussed how he first got into emergency management as well as the efforts to improve resiliency across… Read More EMSD’s Rudy Murillo Featured on ‘Discover Resilience’ Podcast 

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Employee VoicesFebruary 2026Highlighted

Celebrating ‘A Century of Black History Commemorations’ 

Black History Month is a time to honor the contributions and sacrifices of African Americans who have helped shape American history. In light of this year’s theme, “A Century of Black History Commemorations,” NYCHANow spoke to Authority staff about a notable Black figure from the past century who has served as a source of inspiration in their life and NYCHA career. Read on to learn about who inspired Senior Director of… Read More Celebrating ‘A Century of Black History Commemorations’ 

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January 2026NYCHA Partners

Former Longtime NYCHA Resident Living Her Dream as New Co-op Homeowner 

Winifred Jonas’ birthday this past December was topped off with a set of new house keys.   Making it even more special, these keys unlocked the door to her newly purchased apartment at Soundview Park Townhomes, an affordable housing community in the Bronx. For Ms. Jonas, a native of Guyana who previously lived at Brooklyn’s Kingsborough Houses… Read More Former Longtime NYCHA Resident Living Her Dream as New Co-op Homeowner 

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FeaturedJanuary 2026Sustainability

NYCHA Celebrates Landmarks for Sustainability in 2025 

On many levels, 2025 was a productive year on the sustainability front for NYCHA.  From new solar power installations and innovative waste disposal systems to expanding energy-efficient heating/cooling service and launching green infrastructure to reduce the impact of major storms, NYCHA and its partners marked a range of achievements that continue the Authority’s progress toward a more… Read More NYCHA Celebrates Landmarks for Sustainability in 2025 

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HighlightedJanuary 2026NYCHA DevelopmentsPACT

NYCHA Secures Record-Breaking Preservation Funding and Pursues Innovative Projects 

In 2025, NYCHA’s Real Estate Development Department (REDD) secured a record-breaking $2.9 billion in investments for NYCHA developments and communities through the Permanent Affordability Commitment Together (PACT) program.   Through public-private partnerships, PACT developments will enjoy comprehensive renovations, enhanced property management, and expanded on-site social services. Across the city, REDD has worked closely with residents to ensure that the renovations meet the needs and priorities of each community.  “I am looking forward to the change!”… Read More NYCHA Secures Record-Breaking Preservation Funding and Pursues Innovative Projects 

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December 2025HighlightedPACTPartnerships

Real Estate Development Team Receives Public Service Award 

On December 4, NYCHA’s Real Estate Development Department (REDD) was honored by the New York Housing Conference (NYHC) for the Authority’s successful efforts in advancing the Permanent Affordability Commitment Together (PACT) program.   The nonprofit affordable housing policy and advocacy organization presented the REDD team, led by Executive Vice President and Chief Real Estate Officer Jonathan… Read More Real Estate Development Team Receives Public Service Award 

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November 2025

NYCHA’s Capital Projects Roundup: Fall 2025 

This fall, NYCHA’s Asset and Capital Management division (A&CM) completed a range of projects to improve services for residents, from new energy-efficient heating systems in the Bronx and elevator upgrades in Brooklyn to remodeled community center bathrooms in Queens and Manhattan and roofing repairs in Brooklyn.  A&CM oversees a multi-billion-dollar capital projects portfolio funded with… Read More NYCHA’s Capital Projects Roundup: Fall 2025 

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FeaturedNovember 2025Sustainability

NYCHA Earns Award for Capital Heating Projects in the Bronx 

NYCHA has been recognized by a national construction industry publication for two energy-efficient heating and hot water projects in the Bronx.    On November 20, Engineering News-Record’s (ENR) New York region presented NYCHA’s Asset and Capital Management division with a “Best Project” award in the residential/hospitality and excellence in sustainability categories for its geothermal domestic hot… Read More NYCHA Earns Award for Capital Heating Projects in the Bronx 

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FeaturedNovember 2025

Customer Service Week 2025: Mission: Possible 

NYCHA employees took to heart the theme of “Mission: Possible” when celebrating the past year’s achievements during Customer Service Week 2025, from October 20 to October 24.  Joining together for a week of team events and activities across the city, employees were recognized for persevering through challenges and continuously rising to the occasion in service… Read More Customer Service Week 2025: Mission: Possible 

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HighlightedNYCHA PartnersOctober 2025PACT

Open House New York Spotlights NYCHA Public Art, Renovation Projects 

Vibrant public artworks, climate hazard protection, modernized building and apartment improvements, and revitalized public spaces were among the featured projects showcased during the 2025 Open House New York tours of NYCHA properties in mid-October.  The annual Open House New York festival takes tour-goers to 300 locations across the city, including many rarely open to the… Read More Open House New York Spotlights NYCHA Public Art, Renovation Projects 

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NYCHA PartnersOctober 2025

Newly Equipped Computer Lab Opens at Van Dyke Community Center 

On October 15, Van Dyke Houses residents and youth in Brooklyn welcomed the donation of new computers, Chromebooks, printers, and furniture for a dedicated space at their local community center.  Community members, led by Resident Association President Lisa Kenner, gathered with representatives from NYCHA, the Public Housing Community Fund (PHCF), the nonprofit CAMBA, and Amazon… Read More Newly Equipped Computer Lab Opens at Van Dyke Community Center 

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Exceptional ColleaguesFeaturedOctober 2025

Brooklyn Operations VP, Complaint Services Team Honored for Customer Service Excellence 

A longtime NYCHA resident and employee and a team that assists residents in resolving complex issues have been recognized at the citywide level for their exemplary service to the NYCHA community.  On October 8, Jimmy Santana, Vice President of Public Housing Operations in Brooklyn, and NYCHA’s Complaint Services Team (CST) received the 2025 Excellence in… Read More Brooklyn Operations VP, Complaint Services Team Honored for Customer Service Excellence 

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IT News and NotesOctober 2025

October Is Cybersecurity Awareness Month 

Every October, Cybersecurity Awareness Month shines a spotlight on cyber defense strategies – but these practices matter every single day. Cyber criminals use social engineering, AI-powered scams, and ransomware to compromise our sensitive data and critical systems — and as a user of digital systems at NYCHA, you are one of our most powerful security… Read More October Is Cybersecurity Awareness Month 

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Health & SafetyHighlightedOctober 2025

Communication at Heart of NYCHA’s Annual Safety Symposium 

NYCHA’s Annual Safety Symposium returned on September 19 as a platform to recognize, educate, and promote current and future safety leaders across the city.     Communication was the central theme of this year’s convening, with activities and presentations focused on improving communication skills at all levels to empower employees to speak up, listen effectively, and engage… Read More Communication at Heart of NYCHA’s Annual Safety Symposium 

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Employee VoicesHealth & SafetySeptember 2025

National Preparedness Month: Meet Lillian Fernandez of EMSD 

September is National Preparedness Month, a campaign which reminds New Yorkers to be prepared for disasters or emergencies in their homes, businesses, and communities. This year’s campaign theme is “Preparedness Starts at Home,” focusing on getting back to the basics when it comes to being prepared.   Overseeing preparedness efforts in NYCHA’s Emergency Management and Services… Read More National Preparedness Month: Meet Lillian Fernandez of EMSD 

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NYCHA PartnersSeptember 2025

Training Program with Union Paves Career Path for Bricklayer, PCC Apprentices 

Several NYCHA residents are putting new skills to use as apprentices for roofing and facade improvement projects thanks to a training program with a local construction union.  A partnership between NYCHA and the Bricklayers and Allied Craftworkers Local 1 union, the 12-week pre-training program aims to prepare participants for a union apprenticeship and a future… Read More Training Program with Union Paves Career Path for Bricklayer, PCC Apprentices 

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NYCHA PartnersSeptember 2025

Patterson Houses Community Welcomes Revitalized Open Spaces 

At Patterson Houses, a wave ripples across the surface of a newly upgraded basketball court.  The artistic representation adorning the court is one of the host of improvements to open spaces recently completed at the Bronx development for residents of all ages to enjoy. Other recreation enhancements include two renovated playgrounds and an accessible fitness… Read More Patterson Houses Community Welcomes Revitalized Open Spaces 

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HighlightedSeptember 2025

NYCHA Employees Celebrate Fan Appreciation at New York Liberty Game 

NYCHA colleagues joined the thousands of spectators who came to support the New York Liberty during their Fan Appreciation Night on September 9.  In the WNBA team’s final home game of the regular season at Brooklyn’s Barclays Center, the Liberty defeated the Washington Mystics 75-66. The Liberty, who received the fifth seed in the playoffs… Read More NYCHA Employees Celebrate Fan Appreciation at New York Liberty Game 

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HighlightedSeptember 2025

NYCHA’s Capital Projects Roundup: Summer 2025 

This summer, NYCHA’s Asset and Capital Management division (A&CM) completed a range of improvement projects across the portfolio, from elevator upgrades in the Bronx to building façade enhancements in Brooklyn and roofing repairs in Manhattan and the Bronx.  A&CM oversees a multi-billion-dollar capital projects portfolio funded with federal, State, and City investments. The division works… Read More NYCHA’s Capital Projects Roundup: Summer 2025 

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August 2025Health & Safety

Development Staff Answer the Call for ‘Maintenance Cares’ 

In its first six months since launching, a NYCHA maintenance program targeting serious conditions in apartments across the city has prioritized more than 750 cases for urgent repairs.  The “Maintenance Cares” initiative was launched Authority-wide in February to expedite apartment repairs that need immediate attention by skilled trades employees or vendors. When maintenance workers conduct… Read More Development Staff Answer the Call for ‘Maintenance Cares’ 

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Exceptional ColleaguesFeaturedJuly 2025

Brooklyn Caretakers Earn John DeCarlo Award for Exemplary Service 

Two Brooklyn Caretakers have been honored as the winners of this year’s John DeCarlo Memorial Award in recognition of their exemplary service to the NYCHA community.  Lionel Riley has not hesitated to go beyond his daily duties as a Caretaker to assist residents in need at Sumner Houses.   Fellow Brooklyn Caretaker Dillworth Brooks, a… Read More Brooklyn Caretakers Earn John DeCarlo Award for Exemplary Service 

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Employee VoicesJuly 2025

Celebrating Caribbean-American Heritage Month: Meet Sherry Samaroo, Business Analyst 

Living in New York City for more than 20 years, NYCHA employee Sherry Samaroo never feels too far removed from her native Trinidad and Tobago.  Ms. Samaroo emigrated from the Caribbean island nation as a young adult to pursue higher education, but she continues to make regular trips back to visit with family. In her… Read More Celebrating Caribbean-American Heritage Month: Meet Sherry Samaroo, Business Analyst 

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FeaturedJuly 2025

Brooklyn Cyclones Celebrate NYCHA Employee Appreciation Night 

NYCHA employees enjoyed a night out at the ballpark on June 26 to see the local Brooklyn Cyclones take on the Jersey Shore BlueClaws.  Celebrating “NYCHA Employee Appreciation Night” at the Cyclones’ Maimonides Park in Coney Island, Chief Executive Officer Lisa Bova-Hiatt joined fellow staff donning Cyclones hats for an evening of fun and camaraderie.… Read More Brooklyn Cyclones Celebrate NYCHA Employee Appreciation Night 

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Employee VoicesExceptional ColleaguesHighlightedJune 2025

Meet Lauren Colella, PMU Project Manager 

Working within NYCHA’s Planning and Project Management Department, Lauren Colella can attest to the impact of various initiatives to improve residents’ quality of life.  For more than a year, Ms. Colella has served as a Project Manager in the department’s division that is dedicated to the planning, organization, and execution of complex operational projects and… Read More Meet Lauren Colella, PMU Project Manager 

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June 2025NYCHA Partners

Metro North Plaza Project Recognized for Resiliency Improvements 

On June 12, the Construction Management Association of America (CMAA) Metro New York and New Jersey Chapter held its 31st Annual Project of the Year Awards and Scholarship Banquet to recognize outstanding achievement in construction management.  Among the New York City honorees was the NYCHA Recovery and Resilience project at East Harlem’s Metro North Plaza,… Read More Metro North Plaza Project Recognized for Resiliency Improvements 

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June 2025

NYCHA Runners Club Completes 2025 Corporate Challenge 

NYCHA’s Runners Club laced up their sneakers for the 46th running of the J.P. Morgan Corporate Challenge race in Central Park on May 28 and May 29.    Runners Club colleagues teamed up to join thousands of runners and walkers from across the city for New York’s version of the Corporate Challenge, billed as the world’s… Read More NYCHA Runners Club Completes 2025 Corporate Challenge 

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June 2025NYCHA Partners

Two Renovated Playgrounds Open at Kingsborough Houses 

On June 1, the Kingsborough Houses community celebrated the opening of two newly refurbished playgrounds at the Brooklyn development, where more than 2,200 residents live.  Mayor Eric Adams and recently appointed NYC Parks Commissioner Iris Rodriguez-Rosa joined NYCHA representatives and local residents for a ribbon-cutting ceremony to mark the completion of the $5.1 million project,… Read More Two Renovated Playgrounds Open at Kingsborough Houses 

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Exceptional ColleaguesHighlightedJune 2025NYCHA Partners

Brooklyn Superintendent Recognized for Career Journey After NRTA 

On May 29, Brooklyn Workforce Innovations (BWI) celebrated its 25th anniversary by honoring past graduates, partners, and supporters who have contributed to the mission of creating employment opportunities and access to career paths for low-income New Yorkers.   Among the honorees was lifelong NYCHA resident Tiphany Malloy, a 2016 graduate of the NYCHA Resident Training Academy… Read More Brooklyn Superintendent Recognized for Career Journey After NRTA 

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FeaturedHealth & SafetyMay 2025

‘Maintenance Cares’ Program Targets Priority Repairs Across NYCHA 

To improve residents’ quality of life, NYCHA maintenance staff are helping to resolve apartment conditions in urgent need of repairs through a new Authority-wide initiative known as “Maintenance Cares.”  Under the U.S. Department of Housing and Urban Development’s (HUD) new inspection model, the National Standards for the Physical Inspection of Real Estate (NSPIRE), NYCHA is… Read More ‘Maintenance Cares’ Program Targets Priority Repairs Across NYCHA 

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Employee VoicesHighlightedMay 2025

Celebrating AAPI Heritage Month: Meet Grayson Lin, Business Operation Coordinator 

Employee Grayson Lin has been a dependable communicator for fellow residents within the Chinese community at NYCHA.  Multilingual in Mandarin, Cantonese, and English, Mr. Lin previously served with the Family Partnerships Department as a community associate and resident advisor before joining the Resident Relocation Services Department (RRSD) as a Business Operation Coordinator. During his years… Read More Celebrating AAPI Heritage Month: Meet Grayson Lin, Business Operation Coordinator 

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May 2025NYCHA Partners

NYCHA Receives Design Award for Post-Sandy Playground Projects 

On April 24, the American Society of Landscape Architects’ New York chapter (ASLA-NY) honored NYCHA’s efforts in redeveloping community playgrounds following the destruction from Hurricane Sandy.   NYCHA, in partnership with the landscape architecture firm Grain Collective, was one of 20 recipients of the Merit Award at ASLA-NY’s annual Design Awards ceremony, held at the Central… Read More NYCHA Receives Design Award for Post-Sandy Playground Projects 

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May 2025

NYCHA’s Capital Projects Roundup: Spring 2025 

Several developments in Brooklyn and Manhattan received newly upgraded elevators this past winter and early spring thanks to projects completed by NYCHA’s Asset and Capital Management division (A&CM).  Among other recently completed capital projects is a fully renovated former children’s center at Hammel Houses in Rockaway Beach, while Manhattan’s Amsterdam Houses also received upgraded exterior… Read More NYCHA’s Capital Projects Roundup: Spring 2025 

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April 2025FeaturedNYCHA Partners

Mariner’s Harbor Houses Celebrates Newly Renovated Community Center

On April 15, Mariner’s Harbor Houses welcomed a newly refurbished community center featuring a fully functional instructional kitchen, computer rooms, a common area, and brand-new restrooms.   NYCHA leaders were joined by representatives from the NYC Department of Youth and Community Development (DYCD) and the NYC Department of Design and Construction (DDC) for a ribbon-cutting to… Read More Mariner’s Harbor Houses Celebrates Newly Renovated Community Center

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April 2025Exceptional ColleaguesHighlighted

Celebrating Administrative Professionals Day: Meet Secretary Latanya Gainer 

Assisting the residents of East River Houses has personal significance for veteran NYCHA Secretary Latanya Gainer.   A longtime NYCHA resident herself, Ms. Gainer often takes the point of view of fellow residents when helping to address various issues or connect them to resources.     “Since I am a resident, I look at it… Read More Celebrating Administrative Professionals Day: Meet Secretary Latanya Gainer 

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April 2025Change AmbassadorsEmployee VoicesHighlighted

Celebrating Immigrant Heritage Week: Meet Ulysses Umana, Construction Field Supervisor 

On April 17, 1907, the City of New York recorded its largest-ever immigrant arrivals on Ellis Island. In honor of the significance of this moment, since 2004 the City has set aside a week in April to commemorate Immigrant Heritage Week, celebrating the contributions immigrant New Yorkers like veteran NYCHA employee Ulysses Umana make to… Read More Celebrating Immigrant Heritage Week: Meet Ulysses Umana, Construction Field Supervisor 

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Employee VoicesMarch 2025NYCHA Leadership

Celebrating Women’s History Month: An Interview with VPs of Operations 

Every March, we honor the achievements of women throughout history and recognize the ongoing contributions they make today, inspiring future generations of women. From front-line to executive staff, NYCHA women employees are an integral part of the Authority’s progress. This year’s Women’s History Month theme is “Moving Forward Together! Women Educating and Inspiring Generations.”   Across… Read More Celebrating Women’s History Month: An Interview with VPs of Operations 

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HighlightedIT News and NotesMarch 2025

NYCHA IT Colleagues Among Latest Graduates of NYC Cyber Academy  

On March 5, the New York City Cyber Academy celebrated the newest graduates of a specialized training program designed to bolster the city’s cybersecurity workforce and improve efforts to defend agencies against web-based threats to critical services and infrastructure.   City officials, including Chief Technology Officer (CTO) Matthew Fraser and Chief Information Security Officer Kelly Moan,… Read More NYCHA IT Colleagues Among Latest Graduates of NYC Cyber Academy  

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HighlightedMarch 2025

NYCHA Senior Counsel Completes City Management Academy Program

The New York City Department of Citywide Administrative Services’ (DCAS) Management Academy is a monthslong program that aims to provide participants with the strategies, skills, and acumen to meet the demands of managing in a City government environment.   Glenn Friedman, a Senior Counsel in NYCHA’s Law Department, was among the approximately two dozen City employees… Read More NYCHA Senior Counsel Completes City Management Academy Program

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February 2025Highlighted

NYCHA Earns Excellence Award for Supporting Minority, Women Businesses

On February 13, Mayor Eric Adams’ administration celebrated elected officials, business and construction industry leaders, and City agencies for their efforts to support the City’s program for Minority- and Women-Owned Business Enterprises (M/WBE).  Among the agencies recognized with an M/WBE Excellence Award, NYCHA was honored for awarding over $1 billion in contracts to M/WBEs during… Read More NYCHA Earns Excellence Award for Supporting Minority, Women Businesses

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February 2025Highlighted

NYCHA’s Capital Projects Roundup: Fall/Winter

Recovery and Resilience improvements in Coney Island and the installation of more than 100 new closed-circuit television (CCTV) cameras in Brooklyn were among NYCHA’s capital projects completed this past fall and early winter to improve security and services for residents.    Other projects completed by NYCHA’s Asset and Capital Management Division (A&CM) in recent months… Read More NYCHA’s Capital Projects Roundup: Fall/Winter

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Health & SafetyHighlightedJanuary 2025

Meet Smoke-Free NYCHA Liaison Equan Brown   

For those residents looking to quit or cut back on smoking this new year, Smoke-Free NYCHA’s Liaison team is ready to assist.   Serving as community health workers, Smoke-Free Liaisons help create healthier environments across NYCHA by educating residents and staff about the Authority’s smoke-free policy (which reduces exposure to secondhand smoke), coaching smokers who want… Read More Meet Smoke-Free NYCHA Liaison Equan Brown   

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FeaturedJanuary 2025NYCHA DevelopmentsPartnerships

New Exhibit Traces Evolution of Open Spaces Across NYCHA Campuses 

In an exhibition space at Brooklyn’s FXCollaborative Gallery, visitors can take a visual journey through the changing landscapes of open spaces across NYCHA, beginning with the early years of the organization.   The Authority’s parks and green spaces play the central role in the newly launched exhibit, “Living in the Shade: NYCHA Open Space Past, Present,… Read More New Exhibit Traces Evolution of Open Spaces Across NYCHA Campuses 

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December 2024Exceptional ColleaguesFeatured

NYCHA Earns ‘Best Application Serving the Public’ Award for Section 8 Portal  

During the week it was launched this past summer, a new online portal welcomed approximately 1.5 million visitors seeking to apply for NYCHA’s Section 8 Housing Choice Voucher (HCV) program.  Nearly 15 years after the Section 8 waitlist was last opened to the public, the new platform processed more than 633,000 applications over the week… Read More NYCHA Earns ‘Best Application Serving the Public’ Award for Section 8 Portal  

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Environmental Health & SafetyHealth & SafetyHighlightedNovember 2024

Spotlighting Safety Leaders, Programs at NYCHA’s Annual Safety Symposium

On November 8, NYCHA presented its Annual Safety Symposium to recognize, educate, and promote current and future safety leaders across the city.   Returning to a full educational symposium format for the first time since the COVID pandemic, the daylong event was held at the Johnson Community Center in East Harlem, where hundreds of NYCHA staff… Read More Spotlighting Safety Leaders, Programs at NYCHA’s Annual Safety Symposium

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Exceptional ColleaguesHighlightedNovember 2024

Celebrating Veterans Day: Meet Albert Ruffin, Jr., Special Officer

When Veterans Day comes around each year, longtime NYCHA employee Albert Ruffin, Jr. is proud to know that he is among those whose service to their country is being recognized.   “I think it’s a day that should be honored, and I’m proud to be able to say that I’m included in that honor,” said Mr.… Read More Celebrating Veterans Day: Meet Albert Ruffin, Jr., Special Officer

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FeaturedNovember 2024

Customer Service Week 2024: Above and Beyond 

“Above and Beyond” was a reference not just to the theme but also to the shared sense of pride among NYCHA development and department staff during Customer Service Week 2024, celebrated from Monday, October 28 through Friday, November 1.    Gathering together for a week of communal events and activities across the city, employees were… Read More Customer Service Week 2024: Above and Beyond 

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October 2024PACT

Conference Panel Highlights PACT Resident Engagement Process 

On October 16, the American Planning Association’s New York Metro Chapter held its annual conference featuring a panel which highlighted NYCHA resident participation in the planning process for the Permanent Affordability Commitment Together (PACT) program.   The conference, “Planning in an Era of Change,” was hosted by the NYU Wagner Graduate School of Public Service at… Read More Conference Panel Highlights PACT Resident Engagement Process 

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Exceptional ColleaguesFeaturedOctober 2024

Resident Relocation Services Department Honored for Customer Service Excellence 

Whenever an emergency or major building and apartment repairs require NYCHA residents to be temporarily relocated to a hotel or hospitality apartment, the Resident Relocation Services team steps up to help the impacted families.   Whether it’s a planned relocation for scheduled work such as asbestos and mold remediation or an unplanned move due to a… Read More Resident Relocation Services Department Honored for Customer Service Excellence 

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NYCHA PartnersOctober 2024Sustainability

Climate Week NYC: NYCHA Sustainability Programs Highlighted at Staff Events

Climate Week NYC brought together business leaders, political changemakers, and civil society representatives from all over the world for opportunities to promote climate action, speed up progress, and champion change in our communities.   Among the local leaders were NYCHA’s Senior Director of Sustainability Siobhan Watson and Senior Vice President for Capital Programs Joy Sinderbrand,… Read More Climate Week NYC: NYCHA Sustainability Programs Highlighted at Staff Events

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IT News and NotesOctober 2024

October Is Cybersecurity Awareness Month

This Cybersecurity Awareness Month, we will focus on three simple actions – STOP, LOOK, and THINK – to stay vigilant and secure.  According to the NYC Office of Technology and Innovation’s Cyber Command, 38 percent of City employees regularly demonstrate risky behavior during their regularly held phishing simulations. To reduce these risks, please follow these… Read More October Is Cybersecurity Awareness Month

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Health & SafetyOctober 2024

NYCHA Pest Management Head Among Speakers at Urban Rat Summit 

The first-ever National Urban Rat Summit in New York City called on a broad range of experts from cities around the nation to share best practices on rodent mitigation, including efforts to tackle urban rat challenges using innovative methods.  Presented in partnership with the NYC Department of Health and Mental Hygiene (DOHMH) and the State… Read More NYCHA Pest Management Head Among Speakers at Urban Rat Summit 

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Health & SafetySeptember 2024

National Preparedness Month

September is National Preparedness Month. How prepared are you for an emergency?  New Yorkers increasingly face greater risks from a multitude of extreme weather events and emergencies, especially if they live alone, are low-income or elderly, or have a disability.  Be Informed   Know Your Zone  Plan Ahead  Stay Informed  Visit New York City’s National… Read More National Preparedness Month

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Exceptional ColleaguesHealth & SafetyHighlightedSeptember 2024

Preparedness Month Spotlight: Meet Faye Peithman, Continuity Planner 

NYCHA employee Faye Peithman still remembers the damage left behind after Superstorm Sandy ripped through her community of Rockaway Beach.  Among the New Yorkers who stayed home when the coastal storm struck the New York City area in October 2012, Ms. Peithman witnessed intense flooding on the streets and a fire just a block away… Read More Preparedness Month Spotlight: Meet Faye Peithman, Continuity Planner 

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August 2024Exceptional ColleaguesHighlighted

Meet Vance Rogers, Housing Litigation Community Coordinator 

Over his 40-year career at NYCHA, Vance Rogers has not shied away from the opportunity to delve into various facets of the organization.   Mr. Rogers, in fact, has relished the chance to assist a new department, apply another skill, or visit other areas of the city through his range of work experience at the… Read More Meet Vance Rogers, Housing Litigation Community Coordinator 

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Exceptional ColleaguesJuly 2024

NYCHA Employee Bruce Eisenberg Honored With ‘Public Architect Award’ 

The American Institute of Architect’s (AIA) New York chapter recently recognized NYCHA Director of Engineering Audit Bruce Eisenberg for his work in transforming public sector architecture for housing, buildings, and parks.   On June 18, Mr. Eisenberg, who has served in NYCHA’s Asset and Capital Management Division for 10 years, was presented with the local… Read More NYCHA Employee Bruce Eisenberg Honored With ‘Public Architect Award’ 

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July 2024

NYCHA’s Capital Projects Roundup: Spring 2024 

A fully renovated playground at Amsterdam Houses in Manhattan and various beautification upgrades to the grounds at Astoria Houses in Queens were among NYCHA’s capital projects completed this spring to improve services for residents.   Other projects completed by NYCHA’s Asset and Capital Management Division (A&CM) in recent months include elevator replacements at Richmond Terrace in… Read More NYCHA’s Capital Projects Roundup: Spring 2024 

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Health & SafetyJune 2024Partnerships

The Floating Hospital Workshops Give Queensbridge Men Safe Space to Talk Health 

For many men, discussing the topic of their health, both physical and mental, is best kept as a private matter.  A new program of The Floating Hospital, however, is working to change that perception for some adult men from NYCHA’s Queensbridge Houses and the surrounding community. Partnering with NYCHA, the nonprofit Floating Hospital – which… Read More The Floating Hospital Workshops Give Queensbridge Men Safe Space to Talk Health 

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Exceptional ColleaguesJune 2024

NYCHA Caretakers Honored With John DeCarlo Award for Exemplary Service 

Over his 25 years serving as a Caretaker at Brooklyn’s Roosevelt Houses, Edwin Garcia has been a friendly face for both residents and employees, keeping their needs top of mind as he goes about his daily duties.    Fellow Caretaker Sergio Sosa is equally appreciated by the residents at Robinson Houses in Manhattan, where he can… Read More NYCHA Caretakers Honored With John DeCarlo Award for Exemplary Service 

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FeaturedMay 2024

Runners Club Takes On 2024 Corporate Challenge 

NYCHA’s Runners Club teamed up for the 45th running of the J.P. Morgan Corporate Challenge race in Central Park on May 29 and May 30.    Runners Club colleagues at the Authority joined thousands of runners and walkers from across the city for New York’s version of the Corporate Challenge, billed as the world’s largest corporate… Read More Runners Club Takes On 2024 Corporate Challenge 

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May 2024

Supply Management and Procurement Hosts Networking Event for Vendor Pre-Qualified Lists 

In celebration of National Small Business Month, NYCHA’s Supply Management and Procurement Department (SMP) hosted an outreach event on May 2 for Section 3 business concerns (S3BC) and Minority- and Women-owned Business Enterprises (M/WBE).   “Break Into Action with NYCHA – A Section 3 and M/WBE Event” was held at the Borough of Manhattan Community… Read More Supply Management and Procurement Hosts Networking Event for Vendor Pre-Qualified Lists 

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HighlightedMay 2024

City Management Academy Picks 2 NYCHA Leaders for 2024 Program 

A New York City government initiative to equip leaders with management best practices has selected two NYCHA managers for separate cohorts this year.   The NYC Department of Citywide Administrative Services’ (DCAS) Management Academy is a rigorous three-month program intended to provide participants with strategies, skills, and acumen needed to meet the demands of managing in… Read More City Management Academy Picks 2 NYCHA Leaders for 2024 Program 

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Employee VoicesHighlightedMay 2024

Celebrating Jewish American Heritage Month: Meet Aaron Trauring, IT Senior Program Manager 

Soon after entering the NYCHA workforce over 21 years ago, Aaron Trauring joined the Jewish Employees Organization (Batei Tsibur).   Learning there was an existing group of Jewish NYCHA employees who cohesively promote Jewish culture, acts of kindness, and community spirit, Mr. Trauring was pleased to become a member.  “I thought it was a great opportunity… Read More Celebrating Jewish American Heritage Month: Meet Aaron Trauring, IT Senior Program Manager 

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May 2024

Oliver Osterwind Participates in Construction Safety Week Panel Discussion 

On May 6, the Construction Management Association of America (CMAA) New York/New Jersey Chapter presented a Construction Safety Week panel featuring Oliver Osterwind, NYCHA’s Vice President of Project Management for Capital Programs, and other New York City construction leaders. Kicking off Construction Safety Week 2024, the discussion centered on common safety hazards in the industry,… Read More Oliver Osterwind Participates in Construction Safety Week Panel Discussion 

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FeaturedMay 2024

Celebrating AAPI Heritage Month: Meet the Resident Leaders at LaGuardia Houses Addition 

Close to the heart of Chinatown sits LaGuardia Houses Addition, a NYCHA senior development where a large majority of residents are ethnically Chinese.  Among the more than 180 residents who call the 16-story building home, over 78 percent are of Asian ethnicity. The strong representation of Asian culture at this Lower East Side development is… Read More Celebrating AAPI Heritage Month: Meet the Resident Leaders at LaGuardia Houses Addition 

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April 2024Exceptional ColleaguesHighlighted

Celebrating Administrative Professionals Day

Meet Evelyn Sanchez, Executive Assistant to the CEO  Evelyn Sanchez has a front-row seat to the demanding work schedule of NYCHA’s top leader.   Working as Executive Assistant to Lisa Bova-Hiatt, the Chief Executive Officer of the nation’s largest public housing authority, may come with an imposing list of tasks on some days, but Ms. Sanchez… Read More Celebrating Administrative Professionals Day

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April 2024Highlighted

Thought Leader Events Address Diversity, Resiliency 

As the largest public housing authority in the country, NYCHA is served by numerous thought leaders, employees whose expertise in a specific field can help shape policies and develop innovative solutions to challenging problems.    NYCHA regularly participates in a variety of thought leadership events, which provide opportunities for staff to promote programs and initiatives centered… Read More Thought Leader Events Address Diversity, Resiliency 

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Exceptional ColleaguesMarch 2024

Celebrating Women’s History Month: Meet Yadhira Espinal, Senior Director of Planning and Project Management 

Every March, we mark Women’s History Month by celebrating the contributions women have made throughout American history as well as the achievements women continue to make today. This year’s theme highlights “women who advocate for equity, diversity, and inclusion,” and we recognize women in our community who, through their leadership and advocacy, are helping to… Read More Celebrating Women’s History Month: Meet Yadhira Espinal, Senior Director of Planning and Project Management 

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Exceptional ColleaguesMarch 2024

Celebrating Women’s History Month: Meet Alina Williams, Community Coordinator 

Every March, we mark Women’s History Month by celebrating the contributions women have made throughout American history as well as the achievements women continue to make today. This year’s theme highlights “women who advocate for equity, diversity, and inclusion,” and we recognize women in our community who, through their leadership and advocacy, are helping to… Read More Celebrating Women’s History Month: Meet Alina Williams, Community Coordinator 

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HighlightedMarch 2024

NYCHA Plasterer Academy Graduates First Class 

Eight NYCHA employees are set to move on to the next phase of their careers as Plasterers in the field.    On March 1, the group of Plasterer Helpers, also known as Caretaker Ps, became the first graduates of NYCHA’s “Plasterer Academy.” The new six-month program provides the participants with in-field and classroom training to enhance… Read More NYCHA Plasterer Academy Graduates First Class 

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CelebrationsHighlightedMarch 2024

NYCHA Events Celebrate Black History Month 

Black History Month was celebrated throughout NYCHA this February with festivities and recognitions of community members who have worked to empower their neighborhoods through the arts, advocacy, and civic engagement.   Residents and employees were joined by community partners for events honoring the contributions and sacrifices of African Americans, while paying tribute to this year’s Black… Read More NYCHA Events Celebrate Black History Month 

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Health & SafetyMarch 2024

Spotlight on NYCHA’s New Health Matters Employee Association 

Veteran NYCHA employee Michael Jacocks has long made health a central focus in his way of life.  A martial arts practitioner and teacher, the self-described health enthusiast said his choice to adopt a whole-food, plant-based diet goes hand in hand with his active lifestyle.   “I consider myself an athlete and it really doesn’t work if… Read More Spotlight on NYCHA’s New Health Matters Employee Association 

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February 2024

NYCHA Earns Excellence in Financial Reporting Award for 20th Straight Year 

Now 20 years strong, NYCHA was again recognized for its excellence in financial reporting with a Certificate of Achievement from the Government Finance Officers Association of the United States and Canada (GFOA). The GFOA award was recently bestowed to the Authority for its comprehensive annual financial report for the fiscal year that ended December 31,… Read More NYCHA Earns Excellence in Financial Reporting Award for 20th Straight Year 

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