NYCHA Now

October 2025

Domestic violence awareness month
HighlightedOctober 2025
Latoya Jordan

NYCHA Hosts Annual Domestic Violence Awareness Conference

NYCHA’s Family Partnerships Department held its sixth annual virtual Domestic Violence Awareness Conference on October 8 on the theme “Care. Community. Connection.” This year’s conference focused on the growing issue of technology-enabled abuse and the ways communities can support survivors through education, awareness, and safety planning. Approximately 300 people attended the virtual conference, which brought… Continue Reading NYCHA Hosts Annual Domestic Violence Awareness Conference

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HighlightedNYCHA PartnersOctober 2025PACT
Vincent Echavaria

Open House New York Spotlights NYCHA Public Art, Renovation Projects 

Vibrant public artworks, climate hazard protection, modernized building and apartment improvements, and revitalized public spaces were among the featured projects showcased during the 2025 Open House New York tours of NYCHA properties in mid-October.  The annual Open House New York festival takes tour-goers to 300 locations across the city, including many rarely open to the… Continue Reading Open House New York Spotlights NYCHA Public Art, Renovation Projects 

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Message from the CEO
NYCHA LeadershipOctober 2025
Michael Corwin

Equal Opportunity at NYCHA

As CEO of NYCHA, I affirm my unwavering commitment to provide our employees with equal employment opportunities (EEO) in a workplace free from discrimination, sexual harassment, and retaliation. Discrimination of any kind, including on the basis of any characteristic protected by law, is contrary to our values and will not be tolerated. Such principles are important to maintain in our day-to-day work and integral to NYCHA’s continued growth and transformation. Continue Reading Equal Opportunity at NYCHA

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Exceptional ColleaguesHealth & SafetyOctober 2025
Joshua Olesker

Meet Shakyna Gorden, Bronx Liaison for Smoke-Free NYCHA

When you meet Shakyna Gorden, her positive energy is contagious — she’s part community organizer, part teacher, part big sister. She calls herself a “liaison,” but that hardly captures the enthusiasm and hands-on advocacy she’s brought to Smoke-Free NYCHA since joining in 2023. “I wear many hats,” she said. “I’m people’s connection to resources for… Continue Reading Meet Shakyna Gorden, Bronx Liaison for Smoke-Free NYCHA

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NYCHA PartnersOctober 2025
Vincent Echavaria

Newly Equipped Computer Lab Opens at Van Dyke Community Center 

On October 15, Van Dyke Houses residents and youth in Brooklyn welcomed the donation of new computers, Chromebooks, printers, and furniture for a dedicated space at their local community center.  Community members, led by Resident Association President Lisa Kenner, gathered with representatives from NYCHA, the Public Housing Community Fund (PHCF), the nonprofit CAMBA, and Amazon… Continue Reading Newly Equipped Computer Lab Opens at Van Dyke Community Center 

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Exceptional ColleaguesFeaturedOctober 2025
Vincent Echavaria

Brooklyn Operations VP, Complaint Services Team Honored for Customer Service Excellence 

A longtime NYCHA resident and employee and a team that assists residents in resolving complex issues have been recognized at the citywide level for their exemplary service to the NYCHA community.  On October 8, Jimmy Santana, Vice President of Public Housing Operations in Brooklyn, and NYCHA’s Complaint Services Team (CST) received the 2025 Excellence in… Continue Reading Brooklyn Operations VP, Complaint Services Team Honored for Customer Service Excellence 

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Exceptional ColleaguesHighlightedOctober 2025
Joshua Olesker

NYCHA Launches “Customer Service Superhero” Course: Saving the Day, One Customer at a Time

When you work for the nation’s largest public housing authority, and it’s your job to serve nearly half a million New Yorkers, it’s perhaps not surprising to find yourself wishing for superpowers. More hours in the day, an extra set of hands, the ability to clone yourself — anything and everything possible to keep up… Continue Reading NYCHA Launches “Customer Service Superhero” Course: Saving the Day, One Customer at a Time

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Compliance quarterly newsletter
ComplianceHighlightedOctober 2025
Michael Corwin

Inspiring a Compliance Culture: Read the Compliance Department’s Fall 2025 Newsletter

During the past quarter, the Compliance Department published one new and two updated Standard Procedures and posted a new Advisory Alert. This newsletter focuses on the key takeaways in these documents, so be sure to read the alerts and procedures for the complete information. Continue Reading Inspiring a Compliance Culture: Read the Compliance Department’s Fall 2025 Newsletter

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IT News and NotesOctober 2025
Vincent Echavaria

October Is Cybersecurity Awareness Month 

Every October, Cybersecurity Awareness Month shines a spotlight on cyber defense strategies – but these practices matter every single day. Cyber criminals use social engineering, AI-powered scams, and ransomware to compromise our sensitive data and critical systems — and as a user of digital systems at NYCHA, you are one of our most powerful security… Continue Reading October Is Cybersecurity Awareness Month 

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Health & SafetyHighlightedOctober 2025
Vincent Echavaria

Communication at Heart of NYCHA’s Annual Safety Symposium 

NYCHA’s Annual Safety Symposium returned on September 19 as a platform to recognize, educate, and promote current and future safety leaders across the city.     Communication was the central theme of this year’s convening, with activities and presentations focused on improving communication skills at all levels to empower employees to speak up, listen effectively, and engage… Continue Reading Communication at Heart of NYCHA’s Annual Safety Symposium 

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Message from the CEO
NYCHA LeadershipOctober 2025
Michael Corwin

Providing Clarity Regarding the Federal Government Shutdown

I wanted to provide some assurance to you regarding the news that the federal government has shut down. While this news is unsettling, please be assured that we do not anticipate any impact to our daily operations, to staff or to residents at this time. As always, we continue to prioritize the vital services we deliver to the hundreds of thousands of New Yorkers supported by our public housing and Section 8 programs – and we remain fully focused on our work to ensure their health and safety and improve quality of life, regardless of the changes and challenges coming out of Washington. Continue Reading Providing Clarity Regarding the Federal Government Shutdown

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