For Milytza Diaz-Vega, helping others has shaped both her professional life and her family’s remarkable journey. As Program Manager of NYCHA’s Elevated Blood Lead Level (EBLL) Unit, she leads a team whose work helps protect some of the Authority’s most vulnerable residents: children. Her story begins in Puerto Rico, where she was born into a… Read More In Honor of Hispanic Heritage Month: Meet Milytza Diaz-Vega
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NYCHA Chief Executive Officer Lisa Bova-Hiatt received the Public Service Award at Settlement Housing Fund’s 2026 annual gala on October 15, in recognition of her leadership and commitment to affordable housing. Held at Tribeca Rooftop in Manhattan, the evening was themed “The Power of Place,” and it brought together more than 450 housing advocates, developers,… Read More NYCHA CEO Lisa Bova-Hiatt Honored for Public Service at Settlement Housing Fund Gala
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All across NYCHA, there are employees who exemplify what it means to go above and beyond with their daily work in service of the public housing community. Fittingly, as Authority staff celebrated teamwork and the many agency-wide achievements from the past year, “The Extra Mile” theme was front and center during Customer Service Week 2026,… Read More Customer Service Excellence at NYCHA
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When an old friend and former business partner called Delroy Greenland from Florida recently, he had a question. “With everything you’ve been through,” the man said, “you still have a smile on your face. You don’t even have any gray hair! How do you do it?” That comment may offer a clue as to why… Read More Still Smiling: Meet “Outstanding” Maintenance Worker Delroy Greenland
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Dear Colleagues, With summer behind us and the last few months of the year coming into view, I’d like to highlight some of our recent accomplishments and provide some noteworthy updates. Leadership Updates I am pleased to let you know that Heather Beck, a longtime NYCHA leader, is now officially our Executive Vice President and… Read More Quarterly Update from the CEO (Fall 2026)
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For NYCHA Chief Executive Officer Lisa Bova-Hiatt, participation in a recent NYC Law Department event, held to recognize this year’s Municipal Affairs Awards recipients, provided an opportunity to gather again with a community that had been formative in her own career. Ms. Bova-Hiatt, a recipient of a Municipal Affairs Award herself in 1999, was honored… Read More From Honoree to Keynote Speaker: NYCHA CEO Celebrates Municipal Attorneys
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Richard Tulipano is a naturally competitive person, even when it comes to his job as a NYCHA Maintenance Worker in the Bronx. No matter the task, it’s that instinctive desire to always do his best that he believes has served him well throughout his extensive maintenance career. “Whatever I do, I like to do it… Read More Meet Bronx Maintenance Worker Richard Tulipano
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When David Rocco retired as a NYCHA carpenter in 2001, he put down his tools. He did not, however, leave behind the impulse that had guided his work for nearly two decades: finding ways to make life better for other people. At NYCHA, that meant repairing cabinets, doors, and windows, and handling other carpentry jobs… Read More Still Finding Ways to Help: Catching Up with David Rocco
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This fall, the Compliance Department highlights how fraud prevention is an agency-wide effort at NYCHA, provides a refresher on what the National Standards for the Physical Inspection of Real Estate (NSPIRE) inspections are, and explains NYCHA’s role in the inspection process. This newsletter also summarizes key updates to three recently revised Standard Procedures. Read More Inspiring a Compliance Culture: Read the Compliance Department’s Fall 2026 Newsletter
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in September! Read More September 2026 Work Anniversaries
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