NYCHA Now

August 2026

August 2026Exceptional Colleagues

Veteran Brooklyn Caretaker Named DeCarlo Award Runner-Up 

On August 3, longtime NYCHA Caretaker Andrew Adams was honored as this year’s runner-up for the John DeCarlo Memorial Award.  Mr. Adams, who has served at Taylor Street-Wythe Avenue Houses for nearly seven years, was joined by colleagues and NYCHA executives, including Chief Executive Officer Lisa Bova-Hiatt and Chief Operating Officer Eva Trimble, to celebrate… MORE

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August 2026Exceptional Colleagues

Longtime Grant Houses Caretaker, Former Resident Wins John DeCarlo Award 

In recognition of her many years of tireless service to the Grant Houses community, Caretaker Elizabeth Reynoso has received this year’s grand prize for the John DeCarlo Memorial Award.  On August 5, Ms. Reynoso, who is a former longtime resident of the Manhattan development, was presented the commendation at a celebratory luncheon attended by fellow… MORE

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August 2026Milestones

First Learning Leaders Cohort Helps Build Stronger Customer Service Across NYCHA 

Nearly 1,300 NYCHA employees have strengthened their customer service and conflict de-escalation skills thanks to the Authority’s first cohort of Learning Leaders, a group of volunteer employee instructors. The cohort was recognized for its work during a graduation ceremony in June.  Launched by NYCHA’s Learning and Development Department, the Learning Leaders program prepares employees from across the Authority… MORE

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