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Changemakers

CelebrationsChangemakersEmployee VoicesMay 2026Milestones

Growing Leaders from Within: NYCHA Celebrates CMLA Cohort 3 Graduation

On March 26, a proud and grateful gathering of NYCHA staff came together to celebrate the graduation of CMLA Cohort 3: the newest graduating class of the Authority’s Coaching and Mentoring Leadership Academy (CMLA) . “This isn’t just a graduation,” said Yvette Andino, Vice President of Employee Engagement and founder of the CMLA program. “It’s a… MORE

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CelebrationsChangemakersHealth & SafetyMay 2026

From Training to Career: NYCHA Celebrates New Heating Plant Technicians at City Tech

Eighteen NYCHA residents took a major step toward new careers this winter, graduating from the Authority’s Heating Plant Technician (HPT) training program in a ceremony held at New York City College of Technology in Brooklyn on April 2. For this latest cohort, the moment marked the culmination of six months of intensive, hands-on training, as… MORE

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April 2026CelebrationsChangemakers

CMLA Alumni Reunite to Celebrate Leadership, Mentorship, and the Program’s Growing Impact

Alumni of the first three cohorts of NYCHA’s Coaching and Mentoring Leadership Academy (CMLA) gathered on March 5 in the 90 Church Street Ceremonial Room for a reunion of the program’s “first generation” of mentors and mentees. The event reunited a majority of the mentors and mentees who have participated in the CMLA program since… MORE

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ChangemakersEmployee VoicesExceptional ColleaguesHighlightedNovember 2025

Building Leaders by Building Each Other: Inside a Transformative NYCHA Mentorship

When Miguel Ballena and Avik Das first crossed paths at NYCHA, they didn’t share much more than a nodding acquaintance in the hallways of 90 Church Street. Each man worked in a different corner of this vast organization — Mr. Ballena in Performance Tracking and Analytics, Mr. Das in Internal Audit and Assessment. Then NYCHA’s… MORE

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ChangemakersExceptional ColleaguesOctober 2021

Making a Difference for Residents

Meet Shekeiva King NYCHA is celebrating National Customer Service Week 2021 during the week of October 18-22. This year’s theme, “Power of Service,” reaffirms and celebrates our commitment to excellent customer service. As part of the celebrations, we are highlighting NYCHA Changemakers – employees who use our core values to create meaningful, sustainable change in… MORE

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ChangemakersExceptional ColleaguesOctober 2021

Making a Difference for Residents

Meet Linda Padilla NYCHA is celebrating National Customer Service Week 2021 during the week of October 18-22. This year’s theme, “Power of Service,” reaffirms and celebrates our commitment to excellent customer service. As part of the celebrations, we are highlighting NYCHA Changemakers – employees who use our core values to create meaningful, sustainable change in… MORE

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ChangemakersEmployee VoicesOctober 2021

Making a Difference for Residents

Meet Vincent Donohue NYCHA is celebrating National Customer Service Week 2021 during the week of October 18-22. This year’s theme, “Power of Service,” reaffirms and celebrates our commitment to excellent customer service. As part of the celebrations, we are highlighting NYCHA Changemakers – employees who use our core values to create meaningful, sustainable change in… MORE

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