During the week it was launched this past summer, a new online portal welcomed approximately 1.5 million visitors seeking to apply for NYCHA’s Section 8 Housing Choice Voucher (HCV) program. Nearly 15 years after the Section 8 waitlist was last opened to the public, the new platform processed more than 633,000 applications over the week… MORE
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On November 8, NYCHA presented its Annual Safety Symposium to recognize, educate, and promote current and future safety leaders across the city. Returning to a full educational symposium format for the first time since the COVID pandemic, the daylong event was held at the Johnson Community Center in East Harlem, where hundreds of NYCHA staff… MORE
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When Veterans Day comes around each year, longtime NYCHA employee Albert Ruffin, Jr. is proud to know that he is among those whose service to their country is being recognized. “I think it’s a day that should be honored, and I’m proud to be able to say that I’m included in that honor,” said Mr.… MORE
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“Above and Beyond” was a reference not just to the theme but also to the shared sense of pride among NYCHA development and department staff during Customer Service Week 2024, celebrated from Monday, October 28 through Friday, November 1. Gathering together for a week of communal events and activities across the city, employees were… MORE
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On October 16, the American Planning Association’s New York Metro Chapter held its annual conference featuring a panel which highlighted NYCHA resident participation in the planning process for the Permanent Affordability Commitment Together (PACT) program. The conference, “Planning in an Era of Change,” was hosted by the NYU Wagner Graduate School of Public Service at… MORE
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Whenever an emergency or major building and apartment repairs require NYCHA residents to be temporarily relocated to a hotel or hospitality apartment, the Resident Relocation Services team steps up to help the impacted families. Whether it’s a planned relocation for scheduled work such as asbestos and mold remediation or an unplanned move due to a… MORE
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Climate Week NYC brought together business leaders, political changemakers, and civil society representatives from all over the world for opportunities to promote climate action, speed up progress, and champion change in our communities. Among the local leaders were NYCHA’s Senior Director of Sustainability Siobhan Watson and Senior Vice President for Capital Programs Joy Sinderbrand,… MORE
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This Cybersecurity Awareness Month, we will focus on three simple actions – STOP, LOOK, and THINK – to stay vigilant and secure. According to the NYC Office of Technology and Innovation’s Cyber Command, 38 percent of City employees regularly demonstrate risky behavior during their regularly held phishing simulations. To reduce these risks, please follow these… MORE
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The first-ever National Urban Rat Summit in New York City called on a broad range of experts from cities around the nation to share best practices on rodent mitigation, including efforts to tackle urban rat challenges using innovative methods. Presented in partnership with the NYC Department of Health and Mental Hygiene (DOHMH) and the State… MORE
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September is National Preparedness Month. How prepared are you for an emergency? New Yorkers increasingly face greater risks from a multitude of extreme weather events and emergencies, especially if they live alone, are low-income or elderly, or have a disability. Be Informed Know Your Zone Plan Ahead Stay Informed Visit New York City’s National… MORE
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NYCHA employee Faye Peithman still remembers the damage left behind after Superstorm Sandy ripped through her community of Rockaway Beach. Among the New Yorkers who stayed home when the coastal storm struck the New York City area in October 2012, Ms. Peithman witnessed intense flooding on the streets and a fire just a block away… MORE
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Over his 40-year career at NYCHA, Vance Rogers has not shied away from the opportunity to delve into various facets of the organization. Mr. Rogers, in fact, has relished the chance to assist a new department, apply another skill, or visit other areas of the city through his range of work experience at the… MORE
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The American Institute of Architect’s (AIA) New York chapter recently recognized NYCHA Director of Engineering Audit Bruce Eisenberg for his work in transforming public sector architecture for housing, buildings, and parks. On June 18, Mr. Eisenberg, who has served in NYCHA’s Asset and Capital Management Division for 10 years, was presented with the local… MORE
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A fully renovated playground at Amsterdam Houses in Manhattan and various beautification upgrades to the grounds at Astoria Houses in Queens were among NYCHA’s capital projects completed this spring to improve services for residents. Other projects completed by NYCHA’s Asset and Capital Management Division (A&CM) in recent months include elevator replacements at Richmond Terrace in… MORE
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For many men, discussing the topic of their health, both physical and mental, is best kept as a private matter. A new program of The Floating Hospital, however, is working to change that perception for some adult men from NYCHA’s Queensbridge Houses and the surrounding community. Partnering with NYCHA, the nonprofit Floating Hospital – which… MORE
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Over his 25 years serving as a Caretaker at Brooklyn’s Roosevelt Houses, Edwin Garcia has been a friendly face for both residents and employees, keeping their needs top of mind as he goes about his daily duties. Fellow Caretaker Sergio Sosa is equally appreciated by the residents at Robinson Houses in Manhattan, where he can… MORE
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NYCHA’s Runners Club teamed up for the 45th running of the J.P. Morgan Corporate Challenge race in Central Park on May 29 and May 30. Runners Club colleagues at the Authority joined thousands of runners and walkers from across the city for New York’s version of the Corporate Challenge, billed as the world’s largest corporate… MORE
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In celebration of National Small Business Month, NYCHA’s Supply Management and Procurement Department (SMP) hosted an outreach event on May 2 for Section 3 business concerns (S3BC) and Minority- and Women-owned Business Enterprises (M/WBE). “Break Into Action with NYCHA – A Section 3 and M/WBE Event” was held at the Borough of Manhattan Community… MORE
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A New York City government initiative to equip leaders with management best practices has selected two NYCHA managers for separate cohorts this year. The NYC Department of Citywide Administrative Services’ (DCAS) Management Academy is a rigorous three-month program intended to provide participants with strategies, skills, and acumen needed to meet the demands of managing in… MORE
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Soon after entering the NYCHA workforce over 21 years ago, Aaron Trauring joined the Jewish Employees Organization (Batei Tsibur). Learning there was an existing group of Jewish NYCHA employees who cohesively promote Jewish culture, acts of kindness, and community spirit, Mr. Trauring was pleased to become a member. “I thought it was a great opportunity… MORE
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On May 6, the Construction Management Association of America (CMAA) New York/New Jersey Chapter presented a Construction Safety Week panel featuring Oliver Osterwind, NYCHA’s Vice President of Project Management for Capital Programs, and other New York City construction leaders. Kicking off Construction Safety Week 2024, the discussion centered on common safety hazards in the industry,… MORE
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Close to the heart of Chinatown sits LaGuardia Houses Addition, a NYCHA senior development where a large majority of residents are ethnically Chinese. Among the more than 180 residents who call the 16-story building home, over 78 percent are of Asian ethnicity. The strong representation of Asian culture at this Lower East Side development is… MORE
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Meet Evelyn Sanchez, Executive Assistant to the CEO Evelyn Sanchez has a front-row seat to the demanding work schedule of NYCHA’s top leader. Working as Executive Assistant to Lisa Bova-Hiatt, the Chief Executive Officer of the nation’s largest public housing authority, may come with an imposing list of tasks on some days, but Ms. Sanchez… MORE
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As the largest public housing authority in the country, NYCHA is served by numerous thought leaders, employees whose expertise in a specific field can help shape policies and develop innovative solutions to challenging problems. NYCHA regularly participates in a variety of thought leadership events, which provide opportunities for staff to promote programs and initiatives centered… MORE
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Every March, we mark Women’s History Month by celebrating the contributions women have made throughout American history as well as the achievements women continue to make today. This year’s theme highlights “women who advocate for equity, diversity, and inclusion,” and we recognize women in our community who, through their leadership and advocacy, are helping to… MORE
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Every March, we mark Women’s History Month by celebrating the contributions women have made throughout American history as well as the achievements women continue to make today. This year’s theme highlights “women who advocate for equity, diversity, and inclusion,” and we recognize women in our community who, through their leadership and advocacy, are helping to… MORE
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Eight NYCHA employees are set to move on to the next phase of their careers as Plasterers in the field. On March 1, the group of Plasterer Helpers, also known as Caretaker Ps, became the first graduates of NYCHA’s “Plasterer Academy.” The new six-month program provides the participants with in-field and classroom training to enhance… MORE
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Black History Month was celebrated throughout NYCHA this February with festivities and recognitions of community members who have worked to empower their neighborhoods through the arts, advocacy, and civic engagement. Residents and employees were joined by community partners for events honoring the contributions and sacrifices of African Americans, while paying tribute to this year’s Black… MORE
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Veteran NYCHA employee Michael Jacocks has long made health a central focus in his way of life. A martial arts practitioner and teacher, the self-described health enthusiast said his choice to adopt a whole-food, plant-based diet goes hand in hand with his active lifestyle. “I consider myself an athlete and it really doesn’t work if… MORE
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Now 20 years strong, NYCHA was again recognized for its excellence in financial reporting with a Certificate of Achievement from the Government Finance Officers Association of the United States and Canada (GFOA). The GFOA award was recently bestowed to the Authority for its comprehensive annual financial report for the fiscal year that ended December 31,… MORE
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NYCHA’s Executive Vice President (EVP) for Legal Affairs and General Counsel David Rohde has been named among the city’s 2024 Notable General Counsels by Crain’s New York Business. The publication’s annual list of Notable General Counsels celebrates the lawyers who are considered vital to New York City’s business community. Mr. Rohde, who was appointed to… MORE
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On February 9, NYCHA’s Chinese-American Association held its annual Lunar New Year luncheon with fellow staff, celebrating the Year of the Dragon in 2024. “In Chinese culture, the dragon holds a significant place as an auspicious and extraordinary creature, unparalleled in talent and excellence,” explained Qi “Linda” Zhang, President of the Chinese-American Association and NYCHA’s… MORE
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The U.S. Department of Housing and Urban Development (HUD) is conducting random inspections of NYCHA apartments and buildings under a recently improved model that aims to reduce health and safety hazards. The National Standards for the Physical Inspection of Real Estate (NSPIRE) replaces the former Public Housing Assessment System (PHAS) inspections – the first significant… MORE
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Former boilers were maintained by veteran heating technicians for decades This past fall, a newly installed set of boilers started running for the first time at Berry Houses, just as NYCHA entered another heating season. It was the beginning of a new era for the Staten Island development, where NYCHA’s longest running boilers –… MORE
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On December 19, NYCHA’s Clean Energy Academy celebrated its second class of 15 graduates, moving closer to the goal of training 100 NYCHA residents for green jobs over its first two years. The newest cohort of graduates join the 24 residents who were the first to complete the 16-week, 280-hour program this summer. The free… MORE
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For nearly 50 years, Birdie Glenn has been looking out for her fellow residents of Robinson Houses in Harlem. Whether as the supervisor of the local Resident Watch or the longtime president of the resident association, Ms. Glenn has built a reputation as a voice for the community. A resident of Robinson Houses since… MORE
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This winter, residents in two dozen apartments at Woodside Houses are getting their heating from electric-powered heat pumps for the first time. No longer relying on apartment radiators, the residents have received complimentary heat pumps in their living room and bedroom windows, which provide both electrified heating and cooling services in support of the Authority’s… MORE
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Shareef Rashid and Diogenes Umanzar take their mission seriously when it comes to pest control at NYCHA. The self-described “hit squad” for eradicating rats and other pests are two members of NYCHA’s newly formed Pest Management unit specifically targeting rat extermination across the Authority. The eight-member team, led by Program Manager Edwin Arroyo and supervisor… MORE
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The FDNY took fire safety education to the next level for NYCHA youth at Brooklyn’s Farragut Houses on October 24. Simulating a dark, smoke-filled environment, the FDNY’s mobile “Fire Safety House” aims to teach youth and other residents how to act in the event of a fire in their home. With the guidance of fire… MORE
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A newly renovated kitchen at the Jefferson Houses community center in Manhattan was among the capital projects celebrated by the NYCHA community this summer. Other projects completed by NYCHA’s Asset and Capital Management Division (A&CM) in recent months included various grounds improvements at developments in Brooklyn, Manhattan, and Queens and apartment ventilation renovations in Manhattan.… MORE
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The theme of “Team Service” was celebrated throughout NYCHA by development and department staff who took part in communal activities to commemorate Customer Service Week 2023 from Monday, October 16 to Friday, October 20. Below are some highlights of how NYCHA colleagues spent the week visiting developments, reviewing best practices, interacting with their team, and… MORE
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NYCHA is taking action to help prevent elevator outages caused by low voltage in a building. This summer, the Bronx’s Jackson Houses became one of the first developments to receive installations of automatic voltage regulators (AVR) for its elevator operations. By automatically boosting voltage to acceptable operating levels, the new equipment allows elevators to… MORE
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On October 18, the New York City Fire Museum hosted NYCHA resident leaders from across the city to spotlight fire prevention and safety measures that can be applied in their communities. The inaugural NYCHA Fire Safety Symposium for resident association leaders featured exclusive access to the NYC Fire Museum, along with giveaways of educational materials,… MORE
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Cybersecurity Awareness Month Turns 20! This October marks the 20th year of Cybersecurity Awareness Month. The campaign is a collaborative effort between government and industry to ensure web users have the resources they need to stay safe and secure online. According to the Cybersecurity and Infrastructure Security Agency and the National Cybersecurity Alliance, some key… MORE
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Several years after starting their NYCHA careers as Caretakers, Tiphany Malloy and Jermaine Hall have moved up the ranks to management-level roles. South Beach Houses resident Ms. Malloy has been serving as an Assistant Resident Buildings Superintendent at the Woodson/Van Dyke II Houses consolidation in Brooklyn for over a year, while former Saint Mary’s… MORE
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Inside the carpenter shop at Tompkins Houses, Stephen Jackman opened a small door on what he calls his “keep everything compartment.” Indeed, this universal storage cart built by Mr. Jackman is an invention that would make many a hardware store clerk proud. Constructed of plywood and standing roughly four feet tall on wheels, the customized… MORE
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A veteran fire protection engineer was recently appointed as NYCHA’s first Director of Fire Safety. After more than five years as Engineering Manager for fire protection systems at MTA-Long Island Railroad (LIRR), the nation’s busiest commuter railroad, Joe Terranova has joined NYCHA to oversee the new Fire Safety Department. Mr. Terranova – who previously served… MORE
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The NYCHA Skyliners softball team finished the 2023 season with another strong run toward the New York City Government Softball League title. Making an impressive turnaround from its 7-6 regular season record last year, the employee team rose to second place in the 2023 league standings with a 13-2 record. After a walk-off victory against… MORE
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Legal interns from NYCHA’s Law Department recently met with Operations Support Services staff to tour operations at the satellite office in Long Island City. Joined by some landlord and tenant attorneys, the group toured on-site departments, including Pest Management, Waste Management, Heating Management and Services, Emergency Management and Services, and Elevator Services and Repair. The… MORE
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An annual NYCHA award honoring outstanding caretakers has recognized two women for the first time in its nearly 25-year history. The John DeCarlo Memorial Award, named after a longtime NYCHA caretaker who lost his life while on duty at Brooklyn’s Marlboro Houses in 1997, is presented each year to two exemplary caretakers with a minimum… MORE
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NYCHA recently celebrated the first graduates of a new training initiative that seeks to empower agency leaders as part of citywide efforts to enhance services for residents. Thirty employees serving as neighborhood administrators across the five boroughs completed the 12-week program, the Operations Leadership Institute (OLI), with a ceremony on July 26. A project administered… MORE
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NYCHA residents in a dozen apartments at Woodside Houses have received newly installed window heat pumps that provide electrified heating and cooling services in support of the Authority’s efforts to decarbonize buildings. A total of 36 complimentary heat-pump units were installed in July at the Queens development as part of the first phase of a… MORE
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As part of an ongoing series, we’re featuring the construction partners who work with NYCHA to ensure safe, decent, and affordable homes for thousands of residents across the city. In this latest installment, George Guzman, construction manager of mechanical, electrical, and plumbing at Jacobs, discusses the firm’s partnership with NYCHA, specifically for Superstorm Sandy Recovery… MORE
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NYCHA was recently represented at a White House summit addressing climate resilience and sustainability in affordable housing. The event was inspired by a visit earlier this year to the Recovery and Resilience project at Baruch Houses by White House Council on Environmental Quality Chair Brenda Mallory. Senior Vice President for Capital Programs Joy Sinderbrand and… MORE
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On July 11, Manhattan’s Polo Grounds Towers marked the official opening of a multi-use recreation space, which includes a newly upgraded basketball court. Complete with new painting, surfacing, and hoops to host pickup basketball games, the new space can also be converted into tennis or volleyball courts with new netting and boundary markings. The approximately… MORE
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NYCHA staff at Edenwald Houses, the largest development in the Bronx, gathered for some recent causes for celebration. Along with the closing of financing for the latest Permanent Affordability Commitment Together (PACT) modernization project at the end of June, Supervisor of Housing Caretakers Nelson Andrades kicked off his retirement after 27 years of service. With… MORE
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As the supervisor city laborer for mold remediation at NYCHA, Arturo Vargas was ready to take on the challenge of battling mold. He knew that by helping to rid apartments of mold growth, he would be ensuring a healthier environment for residents in their homes and improving their quality of life. “I was ready for… MORE
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On June 15, the Whitman Houses community celebrated the future opening of a revitalized recreation area, featuring both basketball and handball courts. Resident leaders and community members were joined by NYCHA representatives and local elected officials, including City Councilmember Crystal Hudson and Assemblymember Phara Souffrant Forrest, to ceremoniously break ground for the renovation project at… MORE
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NYCHA and the New York City Department of Parks and Recreation (NYC Parks) have set in motion the construction of an upgraded playground and open space area for the community at 1471 Watson Avenue in the Bronx. On June 13, local community members were joined by NYCHA Interim CEO Lisa Bova-Hiatt, NYC Parks Commissioner Sue… MORE
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Upgraded play spaces were among the newly renovated facilities and grounds improvements recently welcomed by NYCHA developments in Manhattan and Brooklyn. This spring, NYCHA’s Asset and Capital Management Division (A&CM) marked the completion of these and other capital projects to bring a variety of community benefits and improved services for residents. A&CM oversees a multi-billion-dollar… MORE
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Former Resident, Seasoned Manager Is Retiring After Nearly 25 Years at NYCHA NYCHA has held a prominent place in the life and career of Millie Molina. A native New Yorker, Ms. Molina spent her childhood as a resident of Patterson Houses in the Bronx before her family eventually purchased a home in Queens Village. After… MORE
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As someone who relishes taking on a diversity of tasks, Kerri Jew welcomes a NYCHA job portfolio that can be “extremely varied.” “I really like to do lots of different things at once,” Ms. Jew said about her responsibilities as Executive Vice President and Chief Administrative Officer. “I think it’s exciting and interesting to learn… MORE
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In recognition of Construction Safety Week (May 1 to 5), NYCHA Healthy Homes field staff and contractors participated in group discussions promoting various ways to ensure workplace safety. The sessions, also known as “toolbox talks,” supported the Occupational Safety and Health Administration’s (OSHA) National Safety Stand-Down campaign, which aims to raise awareness about fall… MORE
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For the 19th consecutive year, NYCHA has been recognized for excellence in financial reporting with a Certificate of Achievement from the Government Finance Officers Association of the United States and Canada (GFOA). The GFOA award was bestowed to the Authority for its comprehensive annual financial report for the fiscal year that ended December 31, 2021. … MORE
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When NYCHA resident Tajeira Thomas now looks at a development parcel somewhere in New York City, she likes to think about its potential. Whether considering how to revise a real estate project or plan a future use, the high school senior describes her vision as “imagining the world around me and building it up.” It’s… MORE
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By the time many NYCHA colleagues are about to head home for the day, most employees serving in the Emergency Management and Services Department (EMSD) might be just getting started with their duties. That’s par for the course when you’re tasked with managing or assisting with nearly any type of emergency at NYCHA’s hundreds… MORE
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NYCHA appreciates the hard work of our administrative staff who support residents and employees across the five boroughs. In honor of National Administrative Professionals Day, celebrated during the last week of April, we recognize the contributions of Red Hook West Houses Secretaries Brenai Campbell and Laura Gonzalez, two of the many administrative employees whose dedication… MORE
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The spirit of Earth Day was on full display in neighborhoods across NYCHA, where residents, employees, and community partners joined together to help the environment, support green programs, and promote a sustainable future. Through volunteer plantings, community celebrations, guest speeches, and new environmentally friendly initiatives, NYCHA is advancing the mission of its Sustainability Agenda, a… MORE
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NYCHA employees are invited to join residents and community partners this Earth Day weekend to help the Farms at NYCHA sites across the city prepare for spring planting. Volunteers will get their hands dirty by pulling weeds, picking up trash, assisting in the composting process, and laying down new soil at the urban farms. The… MORE
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For one morning each month, some NYCHA employees are getting the chance to grab a coffee with the boss. The informal meetings with Interim CEO Lisa Bova-Hiatt are part of the newly relaunched “Coffee with the Interim CEO” series. A group of approximately 20 NYCHA employees can speak directly with Ms. Bova-Hiatt about their work… MORE
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Meet Annika Lescott-Martinez, NYCHA’s Chief Financial Officer Managing the funds of the nation’s largest public housing authority might seem daunting, but Annika Lescott-Martinez isn’t one to be intimidated. “I’m used to dealing with big numbers; big numbers don’t scare me,” stated Ms. Lescott-Martinez, NYCHA’s Chief Financial Officer and Executive Vice President of Finance. Her… MORE
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Connecting NYCHA residents to sustainable employment has a deeper meaning for George Gomez. As the Supervisor of Job Generation in NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES), Mr. Gomez works with NYCHA departments, development partners, and contractors to provide residents with a variety of economic opportunities, including training and employment. “I’ve definitely found… MORE
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NYCHA’s work is being recognized at the federal level for helping to ensure that apartments where children under 6 years old live or routinely visit are being cleared of any lead hazards. In a message to NYCHA Healthy Homes management on February 2, a representative of the U.S. Department of Housing and Urban Development (HUD)… MORE
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A NYCHA development in Brooklyn recently welcomed dozens of sustainable lighting fixtures, while other developments in Brooklyn and Manhattan received new fire alarms and gas and ventilation system renovations. NYCHA’s Asset and Capital Management Division (A&CM) marked the completion of these capital projects throughout December and January to improve services for residents. A&CM oversees a… MORE
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Rejuvenating local gardens with new crops and green features, promoting energy efficiency in the community with sustainable lighting, and developing a “one-stop-drop” site for recyclables. Such resident-led efforts at NYCHA are among the sustainability-focused projects that have been selected to receive funding under the Resident Climate Action Grants Program, an initiative of NYCHA and the… MORE
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In a year when climate policy advancements took shape across the globe, NYCHA and its partners celebrated several local achievements that continue the Authority’s progress toward a more sustainable future. From the launch of a Clean Energy Academy and other programs supporting green careers, to the awarding of several grants and development of innovative projects,… MORE
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Two longtime residents have been tapped to serve on the NYCHA Board of Directors. Mayor Eric Adams appointed Williams Plaza resident James McKoy and Johnson Houses resident Raymond Miller to the NYCHA Board on January 18. Board members represent the more than 400,000 people who call NYCHA home when voting on contracts, resolutions, policies, rules… MORE
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Former State Assemblyman Michael Cusick announced in late December that his office secured $2.7 million in funding to replace dozens of entrance doors at Mariner’s Harbor Houses. The project funding – acquired through the State and Municipal Facilities Program – will help provide enhanced security at the Staten Island development. Assemblyman Cusick, who… MORE
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Following borough-specific rollouts over the past year, NYCHA’s revamped process of scheduling work orders at developments is now underway throughout the city. With the latest implementation launching across Manhattan in early October, the Work Order Reform program has brought some welcomed improvements in communities where stakeholders have experienced the changes firsthand. The program was first… MORE
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When Edith Taylor-Campbell makes a commitment to serve, she turns it into a career. This can be said for both her work at NYCHA and service with the United States Army. The housing assistant joined the NYCHA workforce nearly three decades ago in 1994, while accumulating an equally impressive 26 years of military service with… MORE
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NYCHA’s Chief Financial Officer and Executive Vice President of Finance Annika Lescott-Martinez has been named to the 2022 class of Crain’s New York Business 40 Under 40. Established in 1988, the publication’s annual 40 Under 40 list celebrates the most accomplished New York City-based business professionals under 40 years old. Ms. Lescott-Martinez, 34, who joined… MORE
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NYCHA’s Asset and Capital Management Division (A&CM) recently completed renovations for accessible parking, utility, and roofing projects across the city to bring a variety of benefits and improved services for residents. A&CM oversees a $4.5 billion capital projects portfolio funded with federal, State, and City investments. The division works to preserve and modernize public housing… MORE
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NYCHA’s Supply Management and Procurement Department has been recognized by a national organization for its achievements in the area of government procurement. In early October, the department was awarded the 2022 Annual Achievement of Excellence in Procurement from the National Procurement Institute, Inc. The award, which recognizes agencies that demonstrate a commitment to procurement excellence,… MORE
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NYCHA residents studying at CUNY colleges this fall are getting some guidance on how to plan for future careers from some seasoned professionals. Thanks to a new free program, recipients of NYCHA-CUNY Amazon scholarships are receiving individualized mentoring and career development support from NYCHA employees and other professionals for post-graduation success. The program is an… MORE
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In a week when customer service was top of mind for staff across NYCHA, one longtime employee received special recognition at the statewide level for her service to the community. Donnette Atkinson, an Administrative Manager in the Resident Participation and Civic Engagement Department, was awarded an honorary citation from Assemblywoman Latoya Joyner at the recommendation… MORE
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NYCHA departments and developments commemorated Customer Service Week 2022 from October 17 to October 21 by hosting communal activities in tribute to the theme of “Celebrate Service.” Below are some highlights of how NYCHA colleagues spent the week visiting developments, reviewing best practices, interacting with their teams, and motivating each other as the Authority demonstrated… MORE
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LaTonya Smith has come back to NYCHA more than 20 years after she left her childhood home for a successful career in the NYPD. The former Surfside Gardens resident and NYPD veteran entered a new phase of her law enforcement career in August, when she joined NYCHA as the first woman of color to serve… MORE
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See Yourself in Cyber This year’s campaign theme – “See Yourself in Cyber” – demonstrates that while cybersecurity may seem like a complex subject, ultimately, it’s really about people. No matter what role you play – as an individual or consumer – take basic steps to protect your online information and privacy. You can do your part by reporting… MORE
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On October 14, NYCHA finalized an agreement to transfer 280,000 square feet of development rights (“air rights”) and 12,500 square feet of land from Manhattanville Houses to an adjacent private property at 1440 Amsterdam Avenue. The transaction generates $28 million in funding, which will be used exclusively at Manhattanville Houses for comprehensive building repairs and… MORE
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On October 6, the NYCHA Environmental Health and Safety Department’s Fire Safety Oversight Team (FSOT) was recognized with this year’s Excellence in Customer Service Award from the Mayor’s Office of Operations. The annual awards, which are presented across City agencies, recognize “outstanding City workers and teams that demonstrate their dedication and commitment to New York… MORE
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Several young NYCHA residents are enjoying morning breaks from city life this fall by stepping onto the golf links. A new free program, offered through a nonprofit partnership between the Fund for Public Housing and City Parks Foundation, is giving NYCHA youth ages 10 to 16 the chance to take golf lessons. The classes are… MORE
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When an elevator breaks down at one of NYCHA’s developments, requiring a traction pulley or bearing to be repaired, NYCHA’s machinist shop in Long Island City will likely get the call. In the basement of one of NYCHA’s satellite offices, the shop houses specialized machinery such as a CNC (computer numerical control) lathe and vertical… MORE
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On September 13, the Bronx’s Mott Haven community celebrated the official opening of a 158-unit affordable housing complex for low-income senior residents. Mill Brook Terrace sits on the site of a former NYCHA parking lot near Mill Brook Houses, where seniors now have access to an 8,700-square-foot senior center, supportive services, green spaces, and other… MORE
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How much food waste would it take to power an electric bicycle? Two graduate school students worked to find a solution to such an inquiry this summer while studying organic waste collection at NYCHA. Abigail Brown and Jed Higdon served as Environmental Defense Fund (EDF) Climate Corps fellows who helped advance the Authority’s environmental goals… MORE
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As the city approaches the 10th anniversary of Superstorm Sandy, NYCHA has reached a milestone in its efforts to upgrade its infrastructure, improve storm surge protection, and prevent power outages and other storm-related impacts in the future. On August 24, the 144th, and final, crane lift of NYCHA’s Sandy recovery program was performed for a… MORE
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Sam Mordi might be moving on from his longtime career at NYCHA, but not without taking with him a wealth of appreciation from his colleagues. After working for 30 years in the Law Department, Mr. Mordi is retiring from his position as Deputy General Counsel for housing litigation on August 31. In recognition of his… MORE
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Like many who have worked extensively in government, Brian Honan knows that building relationships is key to advancing legislation and solving complex problems for people in the community. As Senior Vice President of NYCHA’s Office of Intergovernmental Relations, the bonds he has formed with NYCHA residents, members of the public, and elected officials are… MORE
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Fitness is just part of the lesson at a newly expanded workout center at Staten Island’s Berry Houses. Inside the state-of-the-art gym, local youth are not only finding a way to stay active and fit through boxing and exercising, but also discovering an alternative to street life. For several years, the NYC Cops & Kids… MORE
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Members of NYCHA’s softball team, the Skyliners, played with confidence during their first season back on the field in two years. The employee team finished the regular season with a 7-6 record in the New York City Government Softball League, earning a sixth seed out of 14 teams in the league playoffs, said player and… MORE
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NYCHA’s Environmental Health and Safety Department’s (EHS) Integrated Pest Management Oversight Team (IPMOT) oversees pest mitigation and extermination measures to ensure compliance with best practices and existing standard procedures, in accordance with the principles of NYCHA’s Integrated Pest Management (IPM) approach. As part of its work, the IPMOT: Conducts oversight inspections of staff providing pest… MORE
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