At NYCHA, the Coaching and Mentoring Leadership Academy (CMLA) is helping staff grow personally and professionally while shaping the agency’s future. Now in its second year, the program pairs experienced leaders like Tony Maldonado, Vice President of Purchasing, Logistics and Inventory, with emerging leaders like Mercedes Manso, a Social Work Supervisor, to develop key leadership… MORE
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On November 7, 40 individual NYCHA staffers and eight NYCHA teams from across the Authority received special recognition and commendations for the exceptional contributions they made in 2024 to the work NYCHA does every day on behalf of residents. The formal presentation of the awards took place at the 2nd Annual Authority-wide Employee Recognition Celebration,… MORE
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NYCHA Performance Management Manager Ryan Shanley and the team he leads within the Performance Management and Analytics (PMA) division are justifiably proud of PMA’s game-changing NYCHA STAT Data Portal, a resource that has been in development for several years and has recently gained wider recognition as a vital step forward in the Authority’s approach to… MORE
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A Journey of Service and Leadership at NYCHA If you ever meet NYCHA Project Manager Sade Humphrey, you will immediately feel the sense of purpose and positivity she exudes. With 14 years of dedicated service under her belt, Ms. Humphrey’s journey from her very first position at NYCHA, as a Customer Contact Center (CCC) aide,… MORE
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On August 20, NYCHA hosted a kickoff event for the second cohort of its Coaching and Mentoring Leadership Academy (CMLA), a groundbreaking program designed to cultivate the next generation of leaders at NYCHA and help them build their professional skills and effectiveness. The kickoff, which took place at NYCHA’s 90 Church Street headquarters, was attended… MORE
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On July 17, the WorkWell NYC Program produced a special “Julydration” meetup event on the 6th floor of NYCHA’s 90 Church Street offices coordinated and hosted by NYCHA WorkWell NYC Ambassadors Chanda Coble, Sharon Dhanraj, Paula Flynn, and Beverly Weathers. The “Julydration” Summer 2024 gathering was a two-hour midday opportunity for 90 Church Street staff… MORE
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Robert Burgos is currently the Deputy Director of the Office of Mold Assessment and Remediation (OMAR) in NYCHA’s Healthy Homes Unit – but his NYCHA story began decades ago. “I first came to NYCHA when I was just 9 years old,” Mr. Burgos said. “The Authority opened its doors to my family at probably the… MORE
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On May 16, NYCHA’s Haitian American Association (HAA) hosted a festive gathering of HAA members and supporters in the Ceremonial Room of NYCHA’s 90 Church Street offices to celebrate Haitian Flag Day 2024. The event marked a national holiday celebrated annually not just in Haiti itself but also in the many expatriate communities that have… MORE
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On May 16, two organizations devoted to helping cities improve, Greater NY and HR&A Advisors, hosted a conversation event called Climate NYC to consider an increasingly urgent question: How can New York most effectively address the complex challenge of climate change? Greater NY, which fosters partnerships among CEOs of NYC non-profits and leaders from finance,… MORE
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In honor of Asian American and Pacific Islander Heritage Month, NYCHANow spoke with three long-time staff members to learn about how their backgrounds and cultural heritage inform the work they do on behalf of NYCHA and its residents. Sohaib Khan is NYCHA’s Deputy Director of Infrastructure Engineering. He and his team work to ensure the… MORE
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On May 2, as the keynote interview of the Regional Plan Association’s 2024 Assembly’s “Homes for Everyone” day, NYCHA CEO Lisa Bova-Hiatt joined Shaun Donovan – President Obama’s Secretary of Housing and Urban Development (HUD) from 2009 to 2014 and Commissioner of the NYC Department of Housing Preservation and Development from 2004 to 2009 –… MORE
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Katy Burgio, Deputy Director of Sustainability Programs for NYCHA’s Asset and Capital Management group, was recently named one of 2024’s Waste360 40 Under 40 Award winners. The Waste360 40 Under 40 Awards recognize and honor the next generation of professional leaders whose work is shaping the future of the waste and recycling industry. The winners… MORE
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On the morning of Wednesday March 27, the Citizens Budget Commission (CBC) welcomed NYCHA CEO Lisa Bova-Hiatt and Board Chair Jamie Rubin as special guests for a trustees’ breakfast discussion event to hear about today’s NYCHA directly from its top leadership. Led and moderated by CBC President Andrew Rein, the conversation with Ms. Bova-Hiatt and… MORE
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March is National Social Work Month; to honor the importance of social work and the dedicated professionals who support the NYCHA community, we reached out to longtime NYCHA Supervisor Suzanne Brosgole-Setari LCSW to learn about the broad range of social services she and her colleagues provide for NYCHA residents every day. Can you tell us… MORE
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Making sure that residents have access to clean, safe water is one of NYCHA’s top priorities. In late 2022, NYCHA’s Office of Water Quality (OWQ) was established to centralize and ensure the Authority’s control of water safety and quality issues in all of its developments. The OWQ assesses and addresses any level of bacteria detected… MORE
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NYCHA’s Citywide Council of Presidents (CCOP) hosted a holiday meet-and-greet event for its executive board members at the Johnson Community Center in Manhattan on December 21 to celebrate the holiday season, welcome new members, and provide updates on the various projects and partnerships supported by the Public Housing Community Fund. The CCOP works to improve… MORE
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On the afternoon of November 13, NYCHA’s Office of Mold Assessment and Remediation (OMAR) team was recognized for its many accomplishments since its founding in 2018. The event, held at 1200 Waters Place in the Bronx, provided NYCHA’s leadership an opportunity to thank the OMAR team directly for the difference they make in the lives… MORE
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NYCHA’s Information Technology team was well represented at the most recent iteration of the Digital New York City Technology Forum (or as participants call it, “GovTech”), held at the New York Marriott Hotel at the Brooklyn Bridge this past November. GovTech is an annual conference which brings together tech-focused public-sector professionals and leading industry partners… MORE
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Kenneth Worrell is a seasoned professional plumber and one of only two Supervisor Plumbers overseeing the resolution of all plumbing-related issues at NYCHA developments across Queens and Staten Island. “They go above and beyond in providing services to our residents,” said Cesar Gonzalez, NYCHA’s Vice President for Public Housing Operations in Queens and Staten Island.… MORE
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On October 18, the 48th cohort to undertake the NYCHA Heat Training Unit’s specialized 13-week course on heating and maintenance successfully completed their training program. And on November 20, the group – who call themselves “The First 48” – were officially welcomed to the ranks of NYCHA-trained Heating Maintenance Workers and Heating Plant Technicians (HPT)… MORE
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NYCHA’s Office of Resident Economic Empowerment & Sustainability (REES) and the New York City College of Technology were honored together on November 9 by the Continuing Education Association of New York (CEANY), which awarded the partnership their James C. Hall Program Outstanding Business/Organization Collaboration award for 2023 in recognition of the continuing success of the NYCHA… MORE
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At their 25th anniversary gala on November 1, Rebuilding Together NYC (RTNYC), a non-profit organization whose mission is to “Repair Homes, Rebuild Lives, and Revitalize Communities,” presented its annual Patty R. Johnson Leadership Award to NYCHA CEO Lisa Bova-Hiatt. The Patty R. Johnson Award, named for Rebuilding Together NYC’s founding President and CEO, is presented… MORE
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In honor of Veterans Day, we asked three dedicated NYCHA staffers who are also U.S. military veterans to tell us about their service and how it has helped them in their careers at NYCHA. Joseph Pesante has worked as a Clerical Aide with NYCHA’s General Services Department in Long Island City since 2016; he served… MORE
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NYCHA employees from across the Authority came together during Climate Week 2023 to volunteer at six different Farms at NYCHA, give back to their communities, and enjoy a few days of urban-farming fun together. Thirty-eight NYCHA staffers – as well as two NYCHA retirees – gathered during the week of September 21 at Bayview, Howard,… MORE
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On September 20, NYCHA’s Sustainability Department became the first institution to win a Smart Energy Decisions DEI Impact Award. Smart Energy Decisions, the first web-based information resource dedicated to addressing the information needs of large power customers, inaugurated its DEI Impact Awards program this year to honor efforts in Diversity, Equity, and Inclusion in clean energy.… MORE
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