NYCHA’s Family Partnerships Department held its sixth annual virtual Domestic Violence Awareness Conference on October 8 on the theme “Care. Community. Connection.” This year’s conference focused on the growing issue of technology-enabled abuse and the ways communities can support survivors through education, awareness, and safety planning. Approximately 300 people attended the virtual conference, which brought… MORE
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Dear Colleagues,
As we approach the latter months of what has been a very productive year, I would like to highlight a few recent and noteworthy events and achievements involving the NYCHA community.
Vibrant public artworks, climate hazard protection, modernized building and apartment improvements, and revitalized public spaces were among the featured projects showcased during the 2025 Open House New York tours of NYCHA properties in mid-October. The annual Open House New York festival takes tour-goers to 300 locations across the city, including many rarely open to the… MORE
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As CEO of NYCHA, I affirm my unwavering commitment to provide our employees with equal employment opportunities (EEO) in a workplace free from discrimination, sexual harassment, and retaliation. Discrimination of any kind, including on the basis of any characteristic protected by law, is contrary to our values and will not be tolerated. Such principles are important to maintain in our day-to-day work and integral to NYCHA’s continued growth and transformation.
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When you meet Shakyna Gorden, her positive energy is contagious — she’s part community organizer, part teacher, part big sister. She calls herself a “liaison,” but that hardly captures the enthusiasm and hands-on advocacy she’s brought to Smoke-Free NYCHA since joining in 2023. “I wear many hats,” she said. “I’m people’s connection to resources for… MORE
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On October 15, Van Dyke Houses residents and youth in Brooklyn welcomed the donation of new computers, Chromebooks, printers, and furniture for a dedicated space at their local community center. Community members, led by Resident Association President Lisa Kenner, gathered with representatives from NYCHA, the Public Housing Community Fund (PHCF), the nonprofit CAMBA, and Amazon… MORE
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A longtime NYCHA resident and employee and a team that assists residents in resolving complex issues have been recognized at the citywide level for their exemplary service to the NYCHA community. On October 8, Jimmy Santana, Vice President of Public Housing Operations in Brooklyn, and NYCHA’s Complaint Services Team (CST) received the 2025 Excellence in… MORE
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When you work for the nation’s largest public housing authority, and it’s your job to serve nearly half a million New Yorkers, it’s perhaps not surprising to find yourself wishing for superpowers. More hours in the day, an extra set of hands, the ability to clone yourself — anything and everything possible to keep up… MORE
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During the past quarter, the Compliance Department published one new and two updated Standard Procedures and posted a new Advisory Alert. This newsletter focuses on the key takeaways in these documents, so be sure to read the alerts and procedures for the complete information.
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Every October, Cybersecurity Awareness Month shines a spotlight on cyber defense strategies – but these practices matter every single day. Cyber criminals use social engineering, AI-powered scams, and ransomware to compromise our sensitive data and critical systems — and as a user of digital systems at NYCHA, you are one of our most powerful security… MORE
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NYCHA’s Annual Safety Symposium returned on September 19 as a platform to recognize, educate, and promote current and future safety leaders across the city. Communication was the central theme of this year’s convening, with activities and presentations focused on improving communication skills at all levels to empower employees to speak up, listen effectively, and engage… MORE
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I wanted to provide some assurance to you regarding the news that the federal government has shut down. While this news is unsettling, please be assured that we do not anticipate any impact to our daily operations, to staff or to residents at this time. As always, we continue to prioritize the vital services we deliver to the hundreds of thousands of New Yorkers supported by our public housing and Section 8 programs – and we remain fully focused on our work to ensure their health and safety and improve quality of life, regardless of the changes and challenges coming out of Washington.
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in September!
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