Free Financial Planning Seminars

The NYC Office of Labor Relations offers a variety of free financial planning seminars that are presented by certified financial planners. Seminars are available on the following topics: College Planning Deferred Compensation Plan Basics Distribution Planning Estate Planning Health Benefits for Active NYC Employees Insurance Planning Retirement Planning Social Security & Medicare Tax Planning For… MORE

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Haitian-American Assoc. Responds to Hurricane Matthew

On November 14, the Haitian- American Association at NYCHA hosted a Hurricane Matthew fundraising luncheon, which was well attended by staff from various departments. Acting President of the Association Sybille Louis introduced its mission and the members of the Association’s board. Yvette Andino, Director of Employee Engagement and Special Assistant to the Chair, shared with… MORE

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NextGen Values: Commitment, Collaboration and Service

Senior leaders from NYCHA and labor unions representing its workforce honored some of the Authority’s most outstanding employees at the 2016 Employee Recognition Awards Ceremony held at District Council 37 in Manhattan on November 18. “Today we’re honoring employees who have demonstrated an extraordinary commitment to advancing themselves, our organization, and the community,” General Manager… MORE

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CEP Reorganization Provides Better Direct Service to Residents

The Community Engagement and Partnerships Division (CEP), formerly known as Community Programs and Development, engages and connects NYCHA residents to critical services provided by the City and to programs and resources in their communities. Serving as a bridge for resident and community transformation, CEP is grounded in NextGen NYCHA strategies and will continue to ensure… MORE

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Customer Service Week Takes Senior Staff to the Frontlines

On October 27, during Customer Service Week, 18 senior administrators took employee appreciation to another level. Early that morning, they arrived to shadow employees at 12 developments to see the details of their everyday responsibilities and even help them to complete daily tasks. The visits allowed employees who interact with residents to relay resident issues… MORE

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Hispanic Heritage Month Celebration

Congratulations to the Hispanic Society of NYCHA for hosting its Hispanic Heritage Month celebration on October 13. Proud Hispanic employees and others attended the lively event, along with District Council Local 957 President Walthene Primus; Board Member Victor Gonalez; executive staff; and Society members, families, and friends. The evening included remarks from guest speakers Yvette… MORE

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Recognizing Customer Service Excellence

Great customer service is the foundation of the Housing Authority’s commitment to safe, clean and connected communities. Employees at all levels of NYCHA were involved in our 2016 Customer Service Week celebration, from celebratory lunches to the senior leadership team shadowing development staff to better understand their workloads. Congratulations to the 2016 Service Champion Award… MORE

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Meet Our Latest “I Am NextGen” Honorees

NYCHA continues to bring outstanding employees, residents and other stakeholders to the attention of the public through its popular “I Am NextGen” campaign. Our latest honorees are Language Bank volunteer Marisol Semprit and NYPD Neighborhood Coordination Officers Leandro Payero and Joseph Repetti. The Neighborhood Coordination Program is designed to unite police and the community as… MORE

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NYCHA Is Committed to Providing Excellent Language Assistance Services

Since July of this year, Department of Communications’ (DOC) Senior Manager for Events Communications Services Millie Molina and Associate General Counsel Rosanne Pisem have delivered training to Operations property managers and senior staff on NYCHA’s language assistance services policy. NYCHA is committed to providing meaningful access to information and services for individuals with limited English… MORE

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The IT Knowledge Base Is Here

The Information Technology Department is pleased to announce the release of the IT Knowledge Base, an online repository where you can find helpful information about the following: • Siebel (for ATAD and Leased Housing, Property Management, Customer Contact Center, REES, and Emergency Services); • Maximo (for development staff , Emergency Services, Tech Services, Elevator Services,… MORE

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ATLS Transfer Period Is Coming for Teamsters

This year’s application filing period for the Automated Transfer List System (ATLS) for employees in Teamsters-represented titles will end on December 9, 2016. Once a year, eligible employees are allowed to select up to six locations in ATLS to which they would like to transfer. Human Resources’ Employment Division implements the lateral transfers by accessing… MORE

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Congratulations on the following recent promotions:

Nicole Ferreira, formerly Vice President for Real Estate Development, was promoted to Executive Vice President for Real Estate. As a leader of the senior team, Ms. Ferreira oversees the Real Estate Development Department, leading the team to execute NextGeneration NYCHA strategic initiatives for both the preservation and new construction of affordable housing. She also oversees… MORE

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IDNYC Visits NYCHA

Many central office employees took advantage of IDNYC pop-up events held at 250 Broadway during the week of October 3. More than 450 applications for the City’s government-issued identification card were processed by NYC Human Resources Administration staff. IDNYC provides free one-year membership at 33 of the City’s leading cultural institutions and much more. To… MORE

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Webinar Shares Information About Section 8 Process Improvements

The Office of Intergovernmental Relations hosted the eighth installment of its NextGeneration NYCHA Webinar Series on September 28 with a lunchtime presentation by Vice President for Leased Housing Lakesha Miller and Leased Housing Department (LHD) Director Robert Tesoriero on NYCHA’s Housing Choice Voucher Program (Section 8). Ms. Miller provided background information on NYCHA’s federally funded… MORE

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New Online Re-certification Provides 24/7 Information Access

NYCHANow continues its “employee voices” series featuring articles by employees about initiatives and events that they know best. To submit an article about a project in your department, please contact NYCHANow. We want to hear from you! On September 1, 2016, 14,000 NYCHA residents in 54 developments who were up for re-certification were invited to… MORE

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DOI Report on Fire Safety

The Department of Investigation (DOI) released the findings of their investigation into NYCHA’s compliance with our safety inspection protocols. The report states that property management staff failed to properly conduct six key apartment safety checks including testing smoke and carbon monoxide detectors. The investigation also found that NYCHA staff often falsely reported that they had… MORE

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NYCHA’s Capital Team Lights the Way to Safety

It’s been a busy year for Capital Projects’ City Capital group, which oversees projects funded by the City Council, the Mayor’s Office and the Manhattan District Attorney. As part of the Mayor’s Action Plan for Neighborhood Safety (MAP), state-of-the-art, energy- efficient LED lighting is being installed at 15 developments, replacing and augmenting outdated lighting, some… MORE

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Congratulations on the following recent appointments:

Deborah Goddard, former Managing Director for Policy and Program Development at MassHousing, was appointed Executive Vice President for Capital Projects in August 2016. She is responsible for leading and directing the activities of NYCHA’s Capital Projects Division, which manages and administers NYCHA’s multi-billion dollar, multi-year capital program committed to preserving and modernizing NYCHA’s public housing… MORE

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A Stand-Up Guy

The City’s seven-week Summer Youth Employment Program (SYEP), which provided job experience and earnings for almost 900 New York City youth at developments and offices, ended in August. But the encouragement that Grant Houses Supervisor of Grounds Muhammad Watley and his staff gave their young helpers could affect their lives forever. That’s Mr. Watley’s conviction… MORE

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Property Management Staff Attend “Sustainability Boot Camp”

This summer, almost 200 property managers, property management supervisors and assistant supervisors from more than 100 developments attended a two-day energyefficiency training course organized by the Mayor’s Office of Sustainability, the Real Estate Board of New York (REBNY), Building Owners and Managers Association of New York (BOMA), and Urban Green Council. Known as “Sustainability Boot… MORE

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“I Am NextGen” Honorees Embody NYCHA’s Commitment to Service

NYCHA continues to bring outstanding employees, residents and other stakeholders to the attention of the public through its popular “I Am NextGen” campaign. Our latest honorees are caretaker Ivan Maestre, whose heroic response to a fire at Claremont Rehab saved a two-week-old baby (see here), and Frank Romano, Chief of Operations in the Energy and… MORE

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Free Financial Planning

The NYC Office of Labor Relations offers a variety of financial planning seminars which are presented by Certified Financial Planners. Seminars are available for the below topics. For more information on these seminars or to attend a seminar, you must register at http://www1.nyc.gov/site/olr/financialplanning/financial-planning-seminars.page. Topics include: Basics of Diversified Investing College Planning Deferred Compensation Plan Basics… MORE

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Say Hello to “J” Stakenburg, Director of the Office of Emergency Management

Jeffrey Stakenburg, formerly Emergency Manager at the Federal Department of Homeland Security/Federal Emergency Management Agency (FEMA), was appointed Director of the Office of Emergency Management in July 2016. Mr. Stakenburg is responsible for coordinating NYCHA’s preparedness, response, recovery, and mitigation efforts to minimize disruptions to the Authority’s operations and services in the event of a… MORE

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Resident Watch to Merge With City’s Emergency Response Team

NYCHA has teamed up with the Office of Emergency Management to merge the existing Resident Watch Program with the City’s Community Emergency Response Team (CERT), creating a more responsive community-based watch effort that will be an asset not just to NYCHA developments but also to surrounding communities. CERT trains volunteers for different types of disasters,… MORE

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Watch “Ras” at Urban Decision-Makers Conference

On July 19, Rasmia (“Ras”) Kirmani- Frye, President of the Fund for Public Housing and the Director of NYCHA’s Office of Public/Private Partnerships, participated in a conference sponsored by the New York Times called “Cities for Tomorrow: The Pre-eminent Conference for Urban Decision-Makers.” People value public systems such as police, libraries, parks, and schools but… MORE

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Same Reasons, Different Name

The Department of Citywide Administrative Services (DCAS) has announced the 2016 NYC Gives charitable campaign (previously known as the Combined Municipal Campaign). NYC Gives offers City employees an opportunity to contribute, through convenient payroll deductions, to a vetted group of charitable organizations that provide urgently needed services to local, state, national, and international communities. Since… MORE

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NYCHA Recognized for Excellence in Construction Management

The Construction Management Association of America’s (CMAA) New York and New Jersey chapter recognized the Authority for excellence in managing two major renovation projects at NYCHA developments—both of which were completed ahead of schedule—benefiting more than 6,800 residents. The Kingsborough Houses renovation project in Brooklyn, which started in September of 2013 and was expected to… MORE

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Award for Excellence in Financial Reporting

The Government Finance Officers Association (GFOA) presented NYCHA with its prestigious Distinguished Budget Presentation Award for its current budget on August 8. The award represents a significant achievement by the Authority, as it reflects the commitment of NYCHA’s leadership and staff to meeting the highest principles of governmental budgeting. Along with the award, a Certificate… MORE

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Public Interest Design: Why Should Designers Work Inside Government?

Studying architecture for three years and practicing for four did not make me particularly interested in mold prevention or roof flashing for 80-year-old brick buildings. However, these aspects of building science are now priorities in my work as an Enterprise Rose Architectural Fellow within the largest owneroperator of public housing in the nation, the New… MORE

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National Night Out

National Night Out, which brings together residents and the police to make communities safer, was celebrated across the country on August 2. Chair Shola Olatoye and Ingersoll Houses Resident Association President Anthony Sosa (in red) stand with members of the NYPD’s Police Service Area 3, who received a mayoral proclamation recognizing their partnership with the… MORE

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Symposium Underscores NYCHA’s Commitment to Safety

More than 300 employees attended NYCHA’s third annual Safety Symposium, hosted by the Office of Safety and Security at Johnson Houses on June 30. With remarks from NYCHA and Teamsters Local 237 safety leaders, small-group discussions led by subject matter experts, employee safety congress reports, and even an original play by NYCHA’s Safety Players—the symposium… MORE

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LGBTQ Association Marches with Pride

Members of NYCHA’s Lesbian, Gay, Bisexual, Transgender and Queer/Questioning (LGBTQ) Employee Organization joined thousands of New Yorkers at the City’s Pride March on June 26. “Our members were excited by the opportunity to participate in this year’s Pride March under our organization’s banner—NYCHA’s Association of LGBTQ Employees,” said Association president D’Andra Van Heusen (third from… MORE

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Congratulations to Rosanne Pisem

School’s out for Associate Counsel Rosanne Pisem, who completed the Department of Citywide Administrative Services’ (DCAS) Leadership Institute on June 28. The NYC Leadership Institute prepares outstanding mid-level executives to lead organizational change initiatives by introducing them to state-of-theart change models focusing on process and performance improvement. The four-month curriculum focuses on planning and implementing… MORE

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Handheld Devices Improve Customer Service

NYCHANow continues its “employee voices” series featuring articles by employees about initiatives and events that they know best. This issue includes an article about handheld devices by Project Manager Aaron Trauring, and enhanced information on NYCHA’s websites by Director for Performance Tracking and Analytics Sybille Louis on page 6. To submit an article about a… MORE

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Handhelds Used for Real-Time Safety Checks

Handheld devices issued to maintenance workers starting this summer will improve the efficiency of real-time safety checks included in NYCHA’s fire safety campaign. Whenever apartment repairs or inspections are performed, there are five quick safety-related items that staff should check for, fix or install, and document: Alarms – working smoke and carbon-monoxide detectors Ledge –… MORE

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More Information Now Featured on NYCHA’s Websites

To become a more efficient and effective organization, we have to change the way we do business everywhere, from our developments to our warehouses to our administrative offices. To that end the Performance Management and Analytics Division (PMA), formerly known as the Research and Management Division, under the leadership of Vice President Anne-Marie Flatley, is… MORE

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“I Am NextGen” Honoree Connects Residents and Employees

NYCHA continues to bring outstanding employees, residents and other stakeholders to the attention of the public with its popular “I Am NextGen” campaign. Our latest honoree is D’Andra Van Heusen, founding president of NYCHA’s Lesbian, Gay, Bisexual, Transgender, and Queer/Questioning (LGBTQ) employee association. Ms. Van Heusen joined NYCHA in 1997 as a Community Associate and… MORE

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Lighting Installed at Polo Grounds

Chair and CEO Shola Olatoye announced the completion of a $4.8 million lighting installation project at Polo Grounds Towers in Harlem on March 10. Beginning August 2015, NYCHA replaced the development’s outdated exterior lighting system—installed when the buildings were originally built in the late 1960s—with state-of-the-art, energy-efficient lighting located at entrances, walkways and parking areas.… MORE

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Interpretation and Translation Requests

In an effort to provide continued support to all NYCHA departments that may respond to various requests for language services assistance, the Department of Communications created a dedicated e-mail address to handle requests for interpretation, translation, and American Sign Language assistance from the Language Services Unit. Requests for assistance should be directed to LanguageServices@nycha.nyc. gov.… MORE

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Free or Inexpensive Spay or Neuter Services for Public Housing Residents and Section 8 Renters

Free or low-cost spay and neuter services are available for your dog or cat, through the City’s Animal Population Control Program. The NYC Department of Health and Mental Hygiene has partnered with the ASPCA to provide the services for free to public housing residents and Section 8 renters in Manhattan, Queens or Staten Island. In… MORE

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Still Smoking and Want to Quit?

All New York City government employees are eligible for free support and services to stop smoking through New York City’s ESCAPE program. Smoking cessation support includes recommendations on the best approaches, counseling, and/or medications. The program is a personalized and confidential service to meet every individual’s needs. Smoking is the nation’s leading cause of preventable… MORE

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