NYCHA Now

December 2016

December 2016

NYCHA Employees Go the Extra Mile

Gas outages at eight developments couldn’t put the chill on Thanksgiving celebrations for 900 residents, thanks to the quick response of senior staff and employee volunteers. When General Manager Michael Kelly put out the call for assistance just two days before the holiday, executive team members quickly contacted local food distributors and arranged for the… Read More NYCHA Employees Go the Extra Mile

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December 2016

Senior Leadership Meeting Focuses on NYCHA’s Influence

NYCHA held its final Senior Quarterly Leadership Meeting (QLM) for 2016 at the Brooklyn Law School on December 6. The designated theme—”Increasing our Influence”— had added significance on the heels of the presidential election and the nomination of Dr. Ben Carson for the Secretary of HUD one day earlier. “In light of the changing political… Read More Senior Leadership Meeting Focuses on NYCHA’s Influence

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December 2016NYCHA Notes

Haitian-American Assoc. Responds to Hurricane Matthew

On November 14, the Haitian- American Association at NYCHA hosted a Hurricane Matthew fundraising luncheon, which was well attended by staff from various departments. Acting President of the Association Sybille Louis introduced its mission and the members of the Association’s board. Yvette Andino, Director of Employee Engagement and Special Assistant to the Chair, shared with… Read More Haitian-American Assoc. Responds to Hurricane Matthew

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December 2016

NextGen Values: Commitment, Collaboration and Service

Senior leaders from NYCHA and labor unions representing its workforce honored some of the Authority’s most outstanding employees at the 2016 Employee Recognition Awards Ceremony held at District Council 37 in Manhattan on November 18. “Today we’re honoring employees who have demonstrated an extraordinary commitment to advancing themselves, our organization, and the community,” General Manager… Read More NextGen Values: Commitment, Collaboration and Service

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December 2016Employee Voices

CEP Reorganization Provides Better Direct Service to Residents

The Community Engagement and Partnerships Division (CEP), formerly known as Community Programs and Development, engages and connects NYCHA residents to critical services provided by the City and to programs and resources in their communities. Serving as a bridge for resident and community transformation, CEP is grounded in NextGen NYCHA strategies and will continue to ensure… Read More CEP Reorganization Provides Better Direct Service to Residents

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December 2016Employee Voices

Customer Service Week Takes Senior Staff to the Frontlines

On October 27, during Customer Service Week, 18 senior administrators took employee appreciation to another level. Early that morning, they arrived to shadow employees at 12 developments to see the details of their everyday responsibilities and even help them to complete daily tasks. The visits allowed employees who interact with residents to relay resident issues… Read More Customer Service Week Takes Senior Staff to the Frontlines

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December 2016NYCHA Notes

Fraternal Order of Police 997 Celebrate the Holidays

The Housing Authority Police Department (HAPD) Fraternal Order of Police Lodge 997 celebrated the holidays with a luncheon at Riccardo’s Catering House on Nov. 30. In 1995, the HAPD was merged into the NYC Police Department Housing Bureau. HAPD members take pride in their service at the Authority, and many members follow its progress in… Read More Fraternal Order of Police 997 Celebrate the Holidays

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December 2016IT News and Notes

Be Aware of “Whaling”

What is “whaling?” Whaling is a clever type of phishing scam that typically involves a hacker pretending to be a senior executive. The perpetrators will usually ask the intended victim to take some action, such as moving money, making a payment, or transferring documents containing personally identifiable information. Whaling attacks are a form of corrupt… Read More Be Aware of “Whaling”

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December 2016News to Use

Feeling Stressed? Resources for City Employees

Many New Yorkers may be feeling distressed or vulnerable following the election results. We have seen the concerns expressed on social media, and we are monitoring them closely. In light of these concerns, the Office of the Deputy Mayor for Strategic Policy Initiatives and Thrive NYC have partnered with the Mayor’s Office of Immigrant Affairs,… Read More Feeling Stressed? Resources for City Employees

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December 2016News to Use

Activities Prohibited on Authority Premises

This is a reminder to all employees of the following obligations under the Authority’s General Regulations of Behavior and Conflicts of Interest Guidelines. These provisions are not all encompassing but are particularly relevant around the holidays. Employees may not: • Ask for contributions or accept gifts or sell goods or services for private gain, on… Read More Activities Prohibited on Authority Premises

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