A report recently issued by the U.S. Department of Housing and Urban Development (HUD) shows that the Rental Assistance Demonstration program (RAD) is on track nationally to accomplish its goal of attracting substantial new capital to stabilize the physical and financial conditions of public housing properties. Authorized by Congress in 2012, RAD allows public housing… Continue Reading HUD Report Underscores Success of RAD Program
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Nicole Ferreira, formerly Vice President for Real Estate Development, was promoted to Executive Vice President for Real Estate. As a leader of the senior team, Ms. Ferreira oversees the Real Estate Development Department, leading the team to execute NextGeneration NYCHA strategic initiatives for both the preservation and new construction of affordable housing. She also oversees… Continue Reading Congratulations on the following recent promotions:
Read MoreThis fall, New Yorkers will make history. We will help elect the next president of the United States as well as our representatives in Congress and in the state legislature in Albany. The decisions we make as voters can help to shape the course our lives will take for years to come. Tuesday, November 8… Continue Reading Your Vote Counts!
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Many central office employees took advantage of IDNYC pop-up events held at 250 Broadway during the week of October 3. More than 450 applications for the City’s government-issued identification card were processed by NYC Human Resources Administration staff. IDNYC provides free one-year membership at 33 of the City’s leading cultural institutions and much more. To… Continue Reading IDNYC Visits NYCHA
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Since childhood, Housing Assistant Ronald Manning has written blogs, notebooks, and journals to express whatever was on his mind. But in 2015, when a close relative was fighting breast cancer, his writing took on a new urgency. “I was having a hard time coping,” said Mr. Manning, who has fought anxiety and depression since childhood.… Continue Reading Housing Assistant Ronald Manning Writes and Fights Depression
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Chair Shola Olatoye conducted a candid and informative interview with former NYC Schools Chancellor and former Woodside Houses resident Joel Klein at the Quarterly Senior Leadership Meeting at Brooklyn Law School on September 30.
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The Office of Intergovernmental Relations hosted the eighth installment of its NextGeneration NYCHA Webinar Series on September 28 with a lunchtime presentation by Vice President for Leased Housing Lakesha Miller and Leased Housing Department (LHD) Director Robert Tesoriero on NYCHA’s Housing Choice Voucher Program (Section 8). Ms. Miller provided background information on NYCHA’s federally funded… Continue Reading Webinar Shares Information About Section 8 Process Improvements
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NYCHANow continues its “employee voices” series featuring articles by employees about initiatives and events that they know best. To submit an article about a project in your department, please contact NYCHANow. We want to hear from you! On September 1, 2016, 14,000 NYCHA residents in 54 developments who were up for re-certification were invited to… Continue Reading New Online Re-certification Provides 24/7 Information Access
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The Office of Safety and Security (OFSS) has four units. What are some recent accomplishments or goals for each? Our Security Unit is responsible for credentialing of employees and others at layered access control (LAC) developments and also provides access control and response at central office and walk-in locations. The expansion of our role in… Continue Reading Interview with Director of Safety and Security Pat O’Hagan
Read MoreA strong password is one of the key digital defenses anyone can use and should be at least 12 characters long. Administrative or elevated access may require a longer password. Your password should be one that you do not have to write down to remember. An easy-to-remember password is a simple sentence. Most sentences are… Continue Reading Protect Your Password
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NYCHA brings outstanding employees, residents and other stakeholders to the attention of the public through its popular “I Am NextGen” campaign. Please meet Consultant Kim Maxwell, who drives one of NYCHA’s Digital Vans, bringing internet access and technical assistance that connect residents to opportunities. What kind of equipment is in the mobile Digital Vans? In… Continue Reading Kim Maxwell: “I Am NextGen”
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To help you get ready for Customer Service Week (Oct. 24-28), here are a few tips to enhance the service you provide. 1) R-E-S-P-E-C-T: Treat everyone with respect! Courtesy, a sincere smile, and your undivided attention go a long way toward a positive customer service outcome. 2) Acknowledge customers’ concerns: Some customers are not happy… Continue Reading Improve Your Performance
Read MoreThe Department of Investigation (DOI) released the findings of their investigation into NYCHA’s compliance with our safety inspection protocols. The report states that property management staff failed to properly conduct six key apartment safety checks including testing smoke and carbon monoxide detectors. The investigation also found that NYCHA staff often falsely reported that they had… Continue Reading DOI Report on Fire Safety
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The hurricane season for the Atlantic Ocean runs from June 1 through November 30 but October is traditionally the most active hurricane month for New York City and surrounding areas. • Register for Notify NYC. Enroll online at notify.nyc to receive official City information! Notify NYC sends out alerts and updates regarding emergencies, significant events,… Continue Reading It’s Hurricane Season—Be Prepared
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