NYCHA Now

Author: Michael Corwin

December 2017

A Festival of Lights

Batei Tsibur, NYCHA’s organization of Jewish employees, ushered in Chanukah with its annual celebration on December 12, the first night of this eight-day “Festival of Lights.” Revelers lit the Chanukah menorah, sang traditional songs, and enjoyed refreshments and each other’s company. Batei Tsibur President Alan Pelikow discussed how Chanukah – “dedication” in Hebrew – commemorates… Continue Reading A Festival of Lights

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December 2017

Ask Me Anything

During a meeting live-streamed to property management and central offices citywide, Chair Shola Olatoye answered questions submitted by staff about the Authority’s lead-based paint program. If you missed it, watch the recording below (the password is askshola). Stay tuned for future “Ask Me Anything” sessions, and start jotting down some questions!

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December 2017

Congratulations to Capital Projects

The Construction Management Association of America (CMAA) recognized NYCHA’s excellence in managing a $5 million security enhancement project with the 2017 CMAA Project Achievement Award in the category of residential/mixed-use construction under $10 million. To improve residents’ security and quality of life, NYCHA installed 239 CCTV cameras and layered access control at 45 buildings in… Continue Reading Congratulations to Capital Projects

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December 2017

Prosperity Now!

On November 28, Tischelle George, NYCHA’s Senior Advisor for Community Engagement and Partnerships, participated in a panel discussion at a conference in Washington, DC, titled “Catalyzing Economic Mobility and Inclusion through Affordable Housing and Financial Capability Integration.” While the conference name might be a mouthful, its intentions were simple: Ms. George discussed how City agencies… Continue Reading Prosperity Now!

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December 2017

New Plan to Protect Resident Health

NYCHA’s Plan to Address Potential Lead-based Paint Hazard Compliance Issues NYCHA has taken immediate and long-term actions to improve our program for inspection and remediation of potential lead-based paint hazards, fix the gaps in compliance with New York City and federal laws, and improve resident health: NYCHA is creating an Executive Compliance Department reporting directly… Continue Reading New Plan to Protect Resident Health

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December 2017Highlighted

New Chief Compliance Officer

On November 20, 2017, Mayor Bill de Blasio announced the appointment of Edna Wells Handy to the New York City Housing Authority’s Executive Compliance Department as Acting Chief Compliance Officer. Handy will begin full-time in December. Handy currently serves as legal Counsel to the NYPD Commissioner, and previously served as Commissioner of the City’s Department… Continue Reading New Chief Compliance Officer

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IT News and NotesNovember 2017

Think Before You Click

Early this month, a NYCHA employee received a suspicious email and contacted the NYCHA Information Security Hotline at (212) 306-8006. Here’s why the email looked suspicious: The email looked like it came from Dropbox, but there were some unusual markings on the letters ‘r’ and ‘x.’ The employee did not recognize the sender: jandrews@andrewsconverting.com The… Continue Reading Think Before You Click

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November 2017

“The Boss at NYCHA Deserves Support”

The Daily News published an op-ed written by Deborah Wright, formerly a NYCHA Board Member and Commissioner of the City’s Department of Housing Preservation and Development, and Kathryn Wylde, President and CEO of the Partnership for New York City, on November 25, 2017: “Lead paint is a serious issue, no question, but the evidence shows… Continue Reading “The Boss at NYCHA Deserves Support”

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November 2017

A NYCHA Love Story: Longtime Edenwald Residents Celebrate Their 74th Wedding Anniversary

On November 15, 2017, Edenwald residents Charles and Arlanda Solomon will celebrate 74 years of marriage. The couple says the secret to maintaining a loving and lasting marriage is “to be patient, to truly listen to one another, and to always respect each other!” Charles and Arlanda met in 1941 in Washington County, Georgia. Mr. Solomon… Continue Reading A NYCHA Love Story: Longtime Edenwald Residents Celebrate Their 74th Wedding Anniversary

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News to UseNovember 2017

The Great American Smokeout: Today’s the Day to Quit

Every year in November, the American Cancer Society hosts The Great American Smokeout – a day to encourage smokers to quit or to begin putting a plan in place to quit smoking. For a smoker, cutting out cigarettes is never easy, but there are many resources available to help encourage success. Did you know? Last… Continue Reading The Great American Smokeout: Today’s the Day to Quit

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November 2017

New Construction to Benefit 1,500 NYCHA Residents

On October 27, NYCHA started construction on a $123 million Recovery to Resiliency project at Redfern Houses in Far Rockaway, Queens. NYCHA will replace all nine of the development’s roofs, install cameras, renovate playgrounds and lighting, and build a new community center that will house a childcare center and full back-up emergency power generators. The project, which… Continue Reading New Construction to Benefit 1,500 NYCHA Residents

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News to UseNovember 2017

Apply Now for the 2018 Hayes Prize

The annual Frederick O’Reilly Hayes Prize recognizes individual City employees or teams of employees who develop or enhance innovative programs, processes, or technologies that significantly improve service delivery to the public. In partnership with the Department of Citywide Administrative Services (DCAS), this year the prize will award up to $7,500 to an individual or up… Continue Reading Apply Now for the 2018 Hayes Prize

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November 2017

REES Recognized for Entrepreneurship & Employment Programs

It wasn’t awards season yet, but REES received back-to-back kudos this past summer and fall. In August, Nan McKay & Associates (NMA) bestowed its 2017 Resident Service Award to REES for the life-changing work of its Food Business Pathways program (read more about the program in a recent NYCHANow article). For more than 35 years,… Continue Reading REES Recognized for Entrepreneurship & Employment Programs

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News to UseNovember 2017

Groundbreaking Legislation Provides Paid Safe Leave to Victims of Violence

On November 6, Mayor Bill de Blasio signed legislation that expands paid leave to domestic violence, sexual assault, stalking, and trafficking survivors. This new law will allow the nearly 3 million New Yorkers eligible for paid leave to attend to immediate safety needs without fear of penalty or loss of income. “No New Yorker should… Continue Reading Groundbreaking Legislation Provides Paid Safe Leave to Victims of Violence

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HighlightedNovember 2017

Lending a Hand to Americans in Need

J.A. Stakenburg, Director of NYCHA’s Office of Emergency Management (OEM), spent 15 days in Puerto Rico to help the island recover from the catastrophic destruction of Hurricane Maria. The co-lead and operations section chief of an interagency team sent by the State of New York to assist, Mr. Stakenburg managed the efforts of experts from… Continue Reading Lending a Hand to Americans in Need

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November 2017

New Jobs Plus Center Builds Futures for Penn-Wortman Residents

When Sherwin Darden, a Penn-Wortman Houses resident, walked into the new Jobs Plus Center in his neighborhood, he didn’t have a Social Security card, government identification, or health care, let alone a job. Now he’s got all of those, and he’s helping his neighbors too. He’s been hired by the center to be a community coach… Continue Reading New Jobs Plus Center Builds Futures for Penn-Wortman Residents

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November 2017

Gotham Gazette: De Blasio’s Record on NYCHA

Despite steadily shrinking federal support for public housing, the New York City Housing Authority (NYCHA) has made significant gains in public safety and in balancing its annual operating budget under Mayor Bill de Blasio, who is up for reelection on Tuesday. His support for NYCHA, where about half a million low-income New Yorkers live, has… Continue Reading Gotham Gazette: De Blasio’s Record on NYCHA

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November 2017

NYCHA Changemakers: Putting Our Core Values to Work

As part of NYCHA’s celebration of Customer Service Week, an email from Mayor Bill de Blasio introduced the new Changemakers campaign. “As NYCHA’s Customer Service Week comes to a close, I am proud to announce the launch of the NYCHA Changemakers campaign, which showcases NYCHA employees who are guided by NYCHA’s core values to create… Continue Reading NYCHA Changemakers: Putting Our Core Values to Work

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Employee VoicesNovember 2017

Customer Service Week Shines a Light on NYCHA’s Core Values

In light of Customer Service Week, the Employee Engagement Committee’s (EEC) October meeting focused on the service we offer to residents and other stakeholders. EEC members discussed instances where good customer service reinforced our core values as well as some cases where poor customer service detracted from them. We examined how we can continue improving… Continue Reading Customer Service Week Shines a Light on NYCHA’s Core Values

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November 2017

NYCHA Tech Pilots Winners Announced

Seven technology startup companies are the winners of the first-ever NYCHA Tech Pilots, a real estate technology competition to find new and creative solutions to strengthen and modernize public housing. The winners are: BlocPower, Carbon Lighthouse, Enertiv, hOM, Numina, Pansofik, and Radiator Labs. NYCHA Tech Pilots was launched by the Fund for Public Housing, a nonprofit dedicated to investing in NYCHA residents… Continue Reading NYCHA Tech Pilots Winners Announced

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Employee VoicesHighlightedNovember 2017

Building Bonds of Trust

James Scanlon, Vice President, Capital Projects/Planning and Design: On October 19, several staff members from the Capital Planning Group in Capital Projects accompanied me on a site visit to Rutgers Houses to spend time with frontline staff and to acknowledge Customer Service Week. We were greeted professionally and enthusiastically by the management office staff, including… Continue Reading Building Bonds of Trust

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HighlightedNovember 2017

Good Service Comes in 34 Languages

NYCHA’s Language Bank Volunteers provide language assistance to the Authority’s limited English proficient residents, applicants, and Section 8 voucher holders, ensuring they have access to information and resources in their original languages. On October 20, 2017, these employee-volunteers were recognized for their service. NYCHA’s Language Bank began in 1990 with 44 employee-volunteers who spoke eight… Continue Reading Good Service Comes in 34 Languages

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HighlightedNovember 2017

Pomonok Houses Builds a Playground

On November 4, volunteers transformed an unused recreational area at Pomonok Houses in Queens into a safe, fun, beautiful playground. It took just six hours for residents, neighbors, and volunteers from NYCHA, KaBOOM!, Playworld, and JetBlue to pour and lay concrete, paint a basketball court and playground floors, and assemble playground equipment to build a… Continue Reading Pomonok Houses Builds a Playground

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FeaturedNovember 2017

Round the Clock Caretakers Improve Service and Customer Satisfaction

As part of NYCHA’s efforts to improve customer service, the Authority is piloting a live-in caretaker program at three senior developments in the Bronx: Boston Road Plaza, Middletown Plaza, and Twin Parks East. The live-in caretaker performs janitorial and maintenance work in the developments during regular business hours. As a resident of the development, he… Continue Reading Round the Clock Caretakers Improve Service and Customer Satisfaction

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IT News and NotesOctober 2017

Cyber Security Awareness Month: Tips of the Week

As National Cyber Security Awareness Month comes to a close, here are the final tips of the week, as well as information about a valuable scholarship opportunity for current college students: Tips of the Week: Share with Care & Keep a Clean Machine Share with care. Think before posting about yourself and others online. Once… Continue Reading Cyber Security Awareness Month: Tips of the Week

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October 2017

How Dreams Are Made

NYCHA’s Food Business Pathways (FBP) program might just be responsible for the next Sylvia Woods, “The Queen of Soul Food” and founder of the famed Sylvia’s Restaurant in Harlem. FBP is a collaboration between NYCHA’s Office of Resident Economic Empowerment & Sustainability (REES), NYC Department of Small Business Services, Citi Community Development, Hot Bread Kitchen, Start… Continue Reading How Dreams Are Made

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October 2017

NYC Center to Open to Help Families Displaced by Hurricanes

Many individuals and families displaced by the recent hurricanes in Puerto Rico, Texas, Florida, the U.S. Virgin Islands, and other Caribbean islands have relocated to New York City to stay with family and friends. To connect these individuals and families to resources, the City has opened a service center to provide information and assistance to… Continue Reading NYC Center to Open to Help Families Displaced by Hurricanes

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IT News and NotesOctober 2017

Cyber Security Awareness Month: Tip of the Week

How much do your “smart” devices know about you? These days our cars, fitness trackers, refrigerators, thermostats, and coffee makers can be connected to the internet and controlled through mobile apps. While “smart” technologies make our lives easier, they present new security risks. Limited privacy controls on internet-connected devices and apps may leave sensitive personal… Continue Reading Cyber Security Awareness Month: Tip of the Week

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October 2017

Customer Service Week Tip: Plan better meetings with POSDA!

We all spend a lot of time in meetings, so it’s critical that we use that time wisely. In keeping with our NextGeneration NYCHA goal to become a more efficient organization, we’re continually looking for new tools to improve collaboration, which is what meetings are all about. POSDA is a framework for planning and facilitating… Continue Reading Customer Service Week Tip: Plan better meetings with POSDA!

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October 2017

The NYCHA Journal Is Going Digital!

Dear Colleagues, Exciting news! The NYCHA Journal has gone digital. Available anytime, anywhere; on your tablet or phone, the new Journal allows you to share stories with friends and on social media, like this new story on the continuing success of our RAD program. The digital Journal is another change inspired by our NextGeneration NYCHA vision of safe, clean, and connected communities. We’re… Continue Reading The NYCHA Journal Is Going Digital!

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October 2017

New CCC Features

Residents can call the Customer Contact Center (CCC) at 718-707-7771, push a few buttons, and automatically get help for a whole list of problems: toilet stoppages, plumbing leaks, malfunctioning refrigerators, pest infestations, broken lights, broken locks, electrical issues, and heat and hot water issues.

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News to UseOctober 2017

Mayor’s Graduate Scholarship Program

Submit your application now for the Mayor’s Graduate Scholarship Program for the 2018-2019 school year. Last year, more than 80 City employees received full and partial scholarships for graduate study in a variety of fields, including computer science, education, business, and public administration. For application materials and additional information, including participating schools and eligible degree… Continue Reading Mayor’s Graduate Scholarship Program

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IT News and NotesOctober 2017

Cyber Security Awareness Month: Tip of the Week

In today’s digital world, IT professionals aren’t the only ones responsible for protecting a company from cyber criminals. Everyone in an organization shares a responsibility to be vigilant about online threats. To help keep NYCHA safe and secure: Beware of phishing emails. Do not open emails, links, or attachments from strangers. Phishing attacks use email… Continue Reading Cyber Security Awareness Month: Tip of the Week

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IT News and NotesOctober 2017

Cyber Security Awareness Month Tip of the Week

One small step can make a big difference in your online security. Each week during National Cyber Security Awareness Month, we’re sharing a quick and easy tip that you can try today to better protect yourself online. Tip of the Week: Lock down your login. Usernames and passwords are often not enough to protect important… Continue Reading Cyber Security Awareness Month Tip of the Week

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HighlightedOctober 2017

New Floor-Cleaning Machines Promote Efficiency in Building Maintenance

Janitorial staff at Ingersoll Houses spent a day learning how to use new floor-cleaning machines that will save them hours of labor. NYCHA plans to buy over 1,000 machines so that all NYCHA developments have access to this time-saving equipment. All janitorial staff will be trained on how to use the machines by the end… Continue Reading New Floor-Cleaning Machines Promote Efficiency in Building Maintenance

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Employee VoicesHighlightedOctober 2017

Seeking Success through Collaboration and Accountability

On September 13, Employee Engagement Committee (EEC) members met to discuss how we personify NYCHA’s core values in our daily work lives. One group’s conversation centered on what it means to be “a collaborative workforce, accountable to ourselves and to our residents.” It was fitting that during this discussion we were joined by the leadership… Continue Reading Seeking Success through Collaboration and Accountability

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Employee VoicesHighlightedOctober 2017

A NYCHA Author’s Dream Comes True

On October 9, 2017, I had the privilege and once-in-a lifetime opportunity to be honored at the 73rd Columbus Day Parade – the largest celebration of Italian-American heritage and culture in the United States – for my memoir, “Deformed: My Remarkable Life.” The parade’s Grand Marshal, Leonard Riggio, Founder and Chairman of Barnes & Noble,… Continue Reading A NYCHA Author’s Dream Comes True

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News to UseSeptember 2017

National Preparedness Month: Get Tech Ready

Technology – smartphones, flash drives, electronic banking – can help keep you and your family safe before, during, and after emergencies. Here’s how: Stay Informed Install the FEMA App on your mobile device to get weather alerts and other vital information. Sign up for Notify NYC to receive emergency alerts from the City. Follow the… Continue Reading National Preparedness Month: Get Tech Ready

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News to UseSeptember 2017

Flu Season Is Just Around the Corner!

Flu season is just around the corner! Getting your flu shot is the best way to protect yourself and your family from the flu and its complications. WorkWell NYC offers free flu shots for all City employees, dependents, and retirees. Worksite flu clinics provide employees with a quick, convenient, and effective way to protect themselves… Continue Reading Flu Season Is Just Around the Corner!

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September 2017

Fund for Public Housing: Crowdsourcing for Sustainability Projects

The Fund for Public Housing, a nonprofit established last year to supplement the New York City Housing Authority’s finances and services, launched an online platform this week in conjunction with ioby, a crowdfunding website, to enable NYCHA residents and community-based organizations to source funds for local sustainability initiatives like rooftop gardens and water conservation. The online portal, called Ideas… Continue Reading Fund for Public Housing: Crowdsourcing for Sustainability Projects

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September 2017

A Message from the Chair on Disaster Relief

Dear Colleagues, Our hearts break for the residents of Puerto Rico who are working to recover from the devastating impact of Hurricane Maria. Many of our colleagues and residents have family and loved ones who live on the island. Residents of other Caribbean countries, including Dominica, Barbuda, the U.S. Virgin Islands, and the Dominican Republic,… Continue Reading A Message from the Chair on Disaster Relief

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September 2017

“We Build Resilience by Being Prepared.”

With hurricane season in full swing, NYCHANow spoke to J.A. Stakenburg, who was hired a year ago to helm NYCHA’s newly revamped Office of Emergency Management (OEM), about employees’ roles and responsibilities when it comes to emergencies. This seems to be a very active hurricane season. What should NYCHA employees know about being prepared for… Continue Reading “We Build Resilience by Being Prepared.”

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News to UseSeptember 2017

National Preparedness Month: Financial Preparedness

Having access to financial, insurance, medical, and other records is crucial for recovering quickly and efficiently from a disaster or other emergency. Take these steps to safeguard your records and get some peace of mind, even in an emergency: Collect and secure critical personal and household information and records now, before an emergency. Consider saving… Continue Reading National Preparedness Month: Financial Preparedness

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News to UseSeptember 2017

National Preparedness Month: What Seniors Should Know

Seniors may be especially vulnerable in emergencies. Here are some tips to help them get prepared and stay safe. Stay on Top of the News Tune in to local TV and radio stations for emergency information, including severe weather forecasts, as well as evacuation instructions. Download the FEMA App to get weather alerts and other… Continue Reading National Preparedness Month: What Seniors Should Know

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HighlightedSeptember 2017

Celebrating the 2017 NYCHA-CUNY Scholars

On September 20, NYCHA and the City University of New York (CUNY) celebrated 23 residents for their academic excellence, leadership, and contributions to their communities at the 12th annual NYCHA-CUNY Resident Scholarship Program awards ceremony, held at Borough of Manhattan Community College. The NYCHA-CUNY Resident Scholarship is awarded to residents in full-time CUNY programs with… Continue Reading Celebrating the 2017 NYCHA-CUNY Scholars

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September 2017

September Is “NextGen Recert Month”

Check this NextGen NYCHA goal off the list: As of September 1, every NYCHA resident has the option to complete their annual recertification online. By modernizing and digitizing the process – required by HUD for federal funding and cumbersome to complete on paper – NYCHA has streamlined the experience for both employees and residents. Residents… Continue Reading September Is “NextGen Recert Month”

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News to UseSeptember 2017

Learn about the CUNY/DCAS Public Administration Program

For nearly a decade, the Department of Citywide Administrative Services (DCAS) and CUNY’s Murphy Institute have partnered with participating unions to provide City employees with the CUNY/DCAS Public Administration program, for both the undergraduate and graduate levels. Whether you are interested in advancing your career, debating new ideas, or preparing to become a leader in… Continue Reading Learn about the CUNY/DCAS Public Administration Program

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Employee VoicesSeptember 2017

Preserving and Protecting a Positive Work Culture

How is long-term preservation of a culture achieved? What if the people within a culture did not know its history and did not share its overall goals and values? One of the objectives of the Employee Engagement Committee (EEC) is to help promote NYCHA’s amazing organizational culture by sharing its history and core values with… Continue Reading Preserving and Protecting a Positive Work Culture

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August 2017IT News and Notes

Staying Ahead of the Risks

Over the next year, NYCHA’s IT Department will roll out a state-of-the-art security awareness training program proven to reduce phishing attacks and malware infections by up to 90 percent. Through quizzes, mock phishing attacks, and interactive training, employees will learn how to better handle this growing menace to help keep NYCHA, and themselves, more secure.… Continue Reading Staying Ahead of the Risks

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August 2017

Tech 51 Program Brings IT Training to Residents

Move over Silicon Valley, here comes NYCHA! On August 15, City Council Speaker Melissa Mark-Viverito announced a pilot program that will train NYCHA residents in IT infrastructure, cybersecurity, and software development. The Speaker allocated funding to NYCHA to hire an Outreach Specialist who will identify NYCHA residents to receive extensive IT training and then be… Continue Reading Tech 51 Program Brings IT Training to Residents

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August 2017

City Focuses Resources on Pest Problem

Mayor Bill de Blasio plans to tackle the city’s biggest pest problem – rats – through a new $32 million, multi-agency initiative to reduce the rat population in three of the most infested areas: the Grand Concourse area, Chinatown/East Village/Lower East Side, and Bushwick/Bedford-Stuyvesant. Rats contaminate food, spread diseases, and impact quality of life. Their… Continue Reading City Focuses Resources on Pest Problem

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August 2017Employee Voices

Preserving, and Making, History

On July 21, the Employee Engagement Committee (EEC) held its monthly meeting at First Houses in Manhattan, the first public housing development in the United States. Designated a New York City and National Historic Landmark, First Houses is located on East 3rd Street. Its warm burgundy brick façade and plum-colored colonial windows welcome residents and… Continue Reading Preserving, and Making, History

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August 2017

CEP Celebrates a Year of Achievements

This summer, the Community Engagement & Partnerships (CEP) department celebrated its one-year anniversary. Under the leadership of Executive Vice President Sideya Sherman, CEP embodies the NextGen NYCHA mission to engage residents in new and better ways through connections to best-in-class services. CEP was formed following a reorganization of NYCHA’s former Community Programs & Development department.… Continue Reading CEP Celebrates a Year of Achievements

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August 2017

National Night Out

On August 1, NYCHA Chair & CEO Shola Olatoye, General Manager Michael Kelly, and other NYCHA executives celebrated the 34th annual National Night Out with NYCHA residents, NYPD officers, community board representatives, and elected officials at NYCHA developments across the five boroughs. Take a look at some of the festivities here.

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July 2017

The Future Is in Good Hands with Today’s Youth

On June 8, NYCHA Youth Leadership Councils – groups composed of 14-21-year-old residents dedicated to addressing community concerns and building leadership skills – came together for celebration and education. The Youth Leadership Council (YLC) Summit featured dance performances, spoken word poems, and singing duets, but the focus was on presentations by the Youth Leadership Councils… Continue Reading The Future Is in Good Hands with Today’s Youth

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