NYCHA Now

October 2017

IT News and NotesOctober 2017

Cyber Security Awareness Month: Tips of the Week

As National Cyber Security Awareness Month comes to a close, here are the final tips of the week, as well as information about a valuable scholarship opportunity for current college students: Tips of the Week: Share with Care & Keep a Clean Machine Share with care. Think before posting about yourself and others online. Once… Continue Reading Cyber Security Awareness Month: Tips of the Week

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October 2017

How Dreams Are Made

NYCHA’s Food Business Pathways (FBP) program might just be responsible for the next Sylvia Woods, “The Queen of Soul Food” and founder of the famed Sylvia’s Restaurant in Harlem. FBP is a collaboration between NYCHA’s Office of Resident Economic Empowerment & Sustainability (REES), NYC Department of Small Business Services, Citi Community Development, Hot Bread Kitchen, Start… Continue Reading How Dreams Are Made

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October 2017

NYC Center to Open to Help Families Displaced by Hurricanes

Many individuals and families displaced by the recent hurricanes in Puerto Rico, Texas, Florida, the U.S. Virgin Islands, and other Caribbean islands have relocated to New York City to stay with family and friends. To connect these individuals and families to resources, the City has opened a service center to provide information and assistance to… Continue Reading NYC Center to Open to Help Families Displaced by Hurricanes

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IT News and NotesOctober 2017

Cyber Security Awareness Month: Tip of the Week

How much do your “smart” devices know about you? These days our cars, fitness trackers, refrigerators, thermostats, and coffee makers can be connected to the internet and controlled through mobile apps. While “smart” technologies make our lives easier, they present new security risks. Limited privacy controls on internet-connected devices and apps may leave sensitive personal… Continue Reading Cyber Security Awareness Month: Tip of the Week

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October 2017

Customer Service Week Tip: Plan better meetings with POSDA!

We all spend a lot of time in meetings, so it’s critical that we use that time wisely. In keeping with our NextGeneration NYCHA goal to become a more efficient organization, we’re continually looking for new tools to improve collaboration, which is what meetings are all about. POSDA is a framework for planning and facilitating… Continue Reading Customer Service Week Tip: Plan better meetings with POSDA!

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October 2017

The NYCHA Journal Is Going Digital!

Dear Colleagues, Exciting news! The NYCHA Journal has gone digital. Available anytime, anywhere; on your tablet or phone, the new Journal allows you to share stories with friends and on social media, like this new story on the continuing success of our RAD program. The digital Journal is another change inspired by our NextGeneration NYCHA vision of safe, clean, and connected communities. We’re… Continue Reading The NYCHA Journal Is Going Digital!

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October 2017

New CCC Features

Residents can call the Customer Contact Center (CCC) at 718-707-7771, push a few buttons, and automatically get help for a whole list of problems: toilet stoppages, plumbing leaks, malfunctioning refrigerators, pest infestations, broken lights, broken locks, electrical issues, and heat and hot water issues.

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News to UseOctober 2017

Mayor’s Graduate Scholarship Program

Submit your application now for the Mayor’s Graduate Scholarship Program for the 2018-2019 school year. Last year, more than 80 City employees received full and partial scholarships for graduate study in a variety of fields, including computer science, education, business, and public administration. For application materials and additional information, including participating schools and eligible degree… Continue Reading Mayor’s Graduate Scholarship Program

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IT News and NotesOctober 2017

Cyber Security Awareness Month: Tip of the Week

In today’s digital world, IT professionals aren’t the only ones responsible for protecting a company from cyber criminals. Everyone in an organization shares a responsibility to be vigilant about online threats. To help keep NYCHA safe and secure: Beware of phishing emails. Do not open emails, links, or attachments from strangers. Phishing attacks use email… Continue Reading Cyber Security Awareness Month: Tip of the Week

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IT News and NotesOctober 2017

Cyber Security Awareness Month Tip of the Week

One small step can make a big difference in your online security. Each week during National Cyber Security Awareness Month, we’re sharing a quick and easy tip that you can try today to better protect yourself online. Tip of the Week: Lock down your login. Usernames and passwords are often not enough to protect important… Continue Reading Cyber Security Awareness Month Tip of the Week

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HighlightedOctober 2017

New Floor-Cleaning Machines Promote Efficiency in Building Maintenance

Janitorial staff at Ingersoll Houses spent a day learning how to use new floor-cleaning machines that will save them hours of labor. NYCHA plans to buy over 1,000 machines so that all NYCHA developments have access to this time-saving equipment. All janitorial staff will be trained on how to use the machines by the end… Continue Reading New Floor-Cleaning Machines Promote Efficiency in Building Maintenance

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Employee VoicesHighlightedOctober 2017

Seeking Success through Collaboration and Accountability

On September 13, Employee Engagement Committee (EEC) members met to discuss how we personify NYCHA’s core values in our daily work lives. One group’s conversation centered on what it means to be “a collaborative workforce, accountable to ourselves and to our residents.” It was fitting that during this discussion we were joined by the leadership… Continue Reading Seeking Success through Collaboration and Accountability

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Employee VoicesHighlightedOctober 2017

A NYCHA Author’s Dream Comes True

On October 9, 2017, I had the privilege and once-in-a lifetime opportunity to be honored at the 73rd Columbus Day Parade – the largest celebration of Italian-American heritage and culture in the United States – for my memoir, “Deformed: My Remarkable Life.” The parade’s Grand Marshal, Leonard Riggio, Founder and Chairman of Barnes & Noble,… Continue Reading A NYCHA Author’s Dream Comes True

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