Resident Relocation Services Department Honored for Customer Service Excellence 

Whenever an emergency or major building and apartment repairs require NYCHA residents to be temporarily relocated to a hotel or hospitality apartment, the Resident Relocation Services team steps up to help the impacted families.   Whether it’s a planned relocation for scheduled work such as asbestos and mold remediation or an unplanned move due to a… MORE

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Meet NYCHA Project Manager Sade Humphrey: A Journey of Service and Leadership at NYCHA

If you ever meet NYCHA Project Manager Sade Humphrey, you will immediately feel the sense of purpose and positivity she exudes. With 14 years of dedicated service under her belt, Ms. Humphrey’s journey from her very first position at NYCHA, as a Customer Contact Center (CCC) aide, to her role today as a highly respected… MORE

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Celebrating Hispanic Heritage: Meet Members of OHLA’s Executive Board 

The Organization of Hispanic and Latin Americans (OHLA) is an employee association founded in 2022 to promote and provide opportunities for any interested NYCHA employees to learn about and experience Hispanic and Latin American cultures.  From September 15 to October 15, the U.S. celebrates National Hispanic Heritage Month in recognition of the contributions of Hispanic… MORE

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Empowering Leadership at NYCHA: The Coaching and Mentoring Leadership Academy

On August 20, NYCHA hosted a kickoff event for the second cohort of its Coaching and Mentoring Leadership Academy (CMLA), a groundbreaking program designed to cultivate the next generation of leaders at NYCHA and help them build their professional skills and effectiveness. The kickoff, which took place at NYCHA’s 90 Church Street headquarters, was attended… MORE

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Climate Week NYC: NYCHA Sustainability Programs Highlighted at Staff Events

Climate Week NYC brought together business leaders, political changemakers, and civil society representatives from all over the world for opportunities to promote climate action, speed up progress, and champion change in our communities.   Among the local leaders were NYCHA’s Senior Director of Sustainability Siobhan Watson and Senior Vice President for Capital Programs Joy Sinderbrand,… MORE

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October Is Cybersecurity Awareness Month

This Cybersecurity Awareness Month, we will focus on three simple actions – STOP, LOOK, and THINK – to stay vigilant and secure.  According to the NYC Office of Technology and Innovation’s Cyber Command, 38 percent of City employees regularly demonstrate risky behavior during their regularly held phishing simulations. To reduce these risks, please follow these… MORE

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NYCHA Pest Management Head Among Speakers at Urban Rat Summit 

The first-ever National Urban Rat Summit in New York City called on a broad range of experts from cities around the nation to share best practices on rodent mitigation, including efforts to tackle urban rat challenges using innovative methods.  Presented in partnership with the NYC Department of Health and Mental Hygiene (DOHMH) and the State… MORE

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NYCHA Staff Improve Inspection Scores

NYCHA’s Operations team has been very hard at work over the last year getting ready for the rollout of new inspection standards that the U.S. Department of Housing and Urban Development (HUD) implemented for public housing authorities. The National Standards for the Physical Inspection of Real Estate (NSPIRE), which was unveiled in July 2023, marks… MORE

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It’s Italian-American Heritage & Culture Month

Congress proclaimed October as National Italian-American Heritage and Culture Month to recognize the achievements and contributions of Italian immigrants and their descendants in the United States. Over 5 million Italians immigrated to the United States between 1820 and 2000; currently, there are over 26 million Americans of Italian descent residing in the United States. The… MORE

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