A Season of Care, Connection, and Community Across NYCHA

As 2025 came to a close, NYCHA developments across New York City came together to mark the holiday season with generosity, celebration, and moments of shared joy. From toy distributions and community tree lightings to cultural outings and thousands of meals delivered to seniors, Holiday 2025 reflected the Authority’s ongoing commitment to supporting residents not… MORE

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Building Leaders by Building Each Other: Inside a Transformative NYCHA Mentorship

When Miguel Ballena and Avik Das first crossed paths at NYCHA, they didn’t share much more than a nodding acquaintance in the hallways of 90 Church Street. Each man worked in a different corner of this vast organization — Mr. Ballena in Performance Tracking and Analytics, Mr. Das in Internal Audit and Assessment. Then NYCHA’s… MORE

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Recognition of NYCHA’s Heating Plant Technician Trainee Program

NYCHA’s Learning and Development Department (L&D) was bestowed the James C. Hall Program Award by the Continuing Education Association of New York for Outstanding Business/Organization Collaboration with New York City College of Technology (City Tech), for the operation of the jointly run Heating Plant Technician (HPT) Trainee Program. This innovative job training program was recognized… MORE

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NYCHA Staff Celebrate Chinese Mid-Autumn Festival with Warmth, Wisdom, and Community

On October 28, members of NYCHA’s Chinese-American Association (CAA) welcomed colleagues from throughout the Authority to the Ceremonial Room at 90 Church Street to celebrate a cherished tradition of East Asian culture: the Mid-Autumn Festival. On October 28, NYCHA’s CAA warmly welcomed their colleagues to the Ceremonial Room to celebrate the Mid-Autumn Festival The Mid-Autumn… MORE

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US Navy & NYCHA Vet Mike Marrero: A Life of Service From Wagner Houses to the South China Sea

When you talk with Mike Marrero, a few facts about him become clear almost immediately: Mr. Marrero is a lifelong New Yorker; he’s a seasoned NYCHA staffer as well as a former resident; and he’s been serving this country, this city, and this Authority for nearly all his adult life. Mr. Marrero, a Community Associate… MORE

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The New Technology That’s Helping NYCHA Repair Old Piping

The teams who oversee NYCHA’s underground water and fire-protection systems are tasked with finding and fixing underground leaks within those systems as quickly as possible – leaks which can occur anywhere, at any time. In NYCHA’s massive, aging network of pipes and plumbing, this challenge is further complicated by the fact that so much hardware… MORE

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NYCHA Hosts Annual Domestic Violence Awareness Conference

NYCHA’s Family Partnerships Department held its sixth annual virtual Domestic Violence Awareness Conference on October 8 on the theme “Care. Community. Connection.” This year’s conference focused on the growing issue of technology-enabled abuse and the ways communities can support survivors through education, awareness, and safety planning. Approximately 300 people attended the virtual conference, which brought… MORE

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Open House New York Spotlights NYCHA Public Art, Renovation Projects 

Vibrant public artworks, climate hazard protection, modernized building and apartment improvements, and revitalized public spaces were among the featured projects showcased during the 2025 Open House New York tours of NYCHA properties in mid-October.  The annual Open House New York festival takes tour-goers to 300 locations across the city, including many rarely open to the… MORE

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NYCHA Launches “Customer Service Superhero” Course: Saving the Day, One Customer at a Time

When you work for the nation’s largest public housing authority, and it’s your job to serve nearly half a million New Yorkers, it’s perhaps not surprising to find yourself wishing for superpowers. More hours in the day, an extra set of hands, the ability to clone yourself — anything and everything possible to keep up… MORE

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Communication at Heart of NYCHA’s Annual Safety Symposium 

NYCHA’s Annual Safety Symposium returned on September 19 as a platform to recognize, educate, and promote current and future safety leaders across the city.     Communication was the central theme of this year’s convening, with activities and presentations focused on improving communication skills at all levels to empower employees to speak up, listen effectively, and engage… MORE

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NYCHA Employees Celebrate Fan Appreciation at New York Liberty Game 

NYCHA colleagues joined the thousands of spectators who came to support the New York Liberty during their Fan Appreciation Night on September 9.  In the WNBA team’s final home game of the regular season at Brooklyn’s Barclays Center, the Liberty defeated the Washington Mystics 75-66. The Liberty, who received the fifth seed in the playoffs… MORE

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NYCHA’s Summer Interns Gained Work Experience and Skills Training

This summer, approximately 170 New York City young people gained valuable paid internship experience working at NYCHA through the Summer Youth Employment Program (SYEP). Since 1963, SYEP has provided NYC youth ages of 14 and 24 with career exploration and paid work experience each summer. It is the country’s largest summer youth employment initiative.  The… MORE

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NYCHA’s Capital Projects Roundup: Summer 2025 

This summer, NYCHA’s Asset and Capital Management division (A&CM) completed a range of improvement projects across the portfolio, from elevator upgrades in the Bronx to building façade enhancements in Brooklyn and roofing repairs in Manhattan and the Bronx.  A&CM oversees a multi-billion-dollar capital projects portfolio funded with federal, State, and City investments. The division works… MORE

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NYCHA Celebrates National Night Out

Since 1984, police precincts around the country have hosted National Night Out in partnership with community members to help foster stronger neighborly ties and promote safer neighborhoods.  On August 5, the New York City Police Department (NYPD) hosted events at more than 70 locations. Each of the nine Police Service Areas (PSA) serving NYCHA developments in Brooklyn, the Bronx,… MORE

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NYCHA NAACP Branch Receives Prestigious Award at 116th NAACP National Convention

The NYCHA NAACP Branch was recently recognized for its excellence in advocacy, membership growth, and civic engagement with a first place Thalheimer Award, the top award given to branches for outstanding achievements. NYCHA NAACP Branch President Lynn Spivey accepted the award at the 116th NAACP National Convention, held in Charlotte, North Carolina, in July.  … MORE

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The Ultrasonic Flow Meter That’s Transforming Fire Safety at NYCHA

Every few years, NYCHA must test the integrity of its fire suppression systems — the underground networks which deliver water from rooftop tanks to standpipes and sprinklers across its developments. These subterranean systems span multiple buildings and often lack sectional valves, making testing and leak isolation difficult. But NYCHA’s Fire Safety Team, led by Senior… MORE

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Meet Lauren Colella, PMU Project Manager 

Working within NYCHA’s Planning and Project Management Department, Lauren Colella can attest to the impact of various initiatives to improve residents’ quality of life.  For more than a year, Ms. Colella has served as a Project Manager in the department’s division that is dedicated to the planning, organization, and execution of complex operational projects and… MORE

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“Out of Many, One”: NYCHA Celebrates Law Day with Reflection and Recognition

On May 1, NYCHA’s Law Department gathered to celebrate Law Day, a national day of reflection on the rule of law and the essential role it plays in a healthy democracy. This year’s national theme — “Out of Many, One”— echoed throughout the celebration, as speaker after speaker emphasized the importance of unity, diversity, and… MORE

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Fire Safety’s “Super Freeze” Machine: A Simple Yet Innovative Tool at NYCHA

Normally, NYCHA’s Office of Fire Safety handles heat (from fires) but, in a particular instance, is focusing on freezing cold. “Frozen pipes” sounds like trouble for NYCHA residents and staff alike, but in this case, frozen pipes – or more specifically, freezing ice plugs inside those pipes – are beneficial. Let’s back up. NYCHA buildings… MORE

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Brooklyn Superintendent Recognized for Career Journey After NRTA 

On May 29, Brooklyn Workforce Innovations (BWI) celebrated its 25th anniversary by honoring past graduates, partners, and supporters who have contributed to the mission of creating employment opportunities and access to career paths for low-income New Yorkers.   Among the honorees was lifelong NYCHA resident Tiphany Malloy, a 2016 graduate of the NYCHA Resident Training Academy… MORE

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NYCHA’s Customer Contact Center Celebrates 20 Years of Service

NYCHA’s Customer Contact Center (CCC) celebrated its 20th anniversary of service to the NYCHA community with an April 25 event in Long Island City which included Chief Administrative Officer Erin Villari and Executive Vice President Kerri Jew. The CCC, which handles both maintenance issues for NYCHA developments and customer service for Section 8 voucher holders,… MORE

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Meet Jennifer Wilson, Administrative Manager in Resident Services 

Jennifer Wilson is the Administrative Manager in Resident Services and has spent almost 36 years providing support to residents and employees, working behind the scenes to ensure the unit runs smoothly. Her responsibilities are as diverse as they are important to the daily functioning of the department.  Mrs. Wilson began working at NYCHA in 1989.… MORE

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Celebrating AAPI Heritage Month: Meet Grayson Lin, Business Operation Coordinator 

Employee Grayson Lin has been a dependable communicator for fellow residents within the Chinese community at NYCHA.  Multilingual in Mandarin, Cantonese, and English, Mr. Lin previously served with the Family Partnerships Department as a community associate and resident advisor before joining the Resident Relocation Services Department (RRSD) as a Business Operation Coordinator. During his years… MORE

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Meet Batei Tsibur’s Michael Deutsch, VP of Infrastructure & Operations

Michael Deutsch, NYCHA’s Vice President of Infrastructure and Operations, is a member of Batei Tsibur, the Authority’s Jewish employees organization. Mr. Deutsch joined NYCHA in December 2022, taking on one of the more complex IT environments in New York City government. “It’s our job to ensure that all of NYCHA’s IT systems are running and… MORE

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Speaking Up, Focusing In: A New Chapter of Collaboration at NYCHA

How Two Employee-Led Clubs Are Building Community, Confidence, and Creativity At NYCHA, a rich culture of employee clubs and interest groups has taken root, reflecting the diversity, passion, and professionalism of NYCHA’s workforce — and two of the newest groups are already making waves. The NYCHA Toastmasters Club, founded in February 2024, and the NYCHA… MORE

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NYCHA Wins 2025 Moses Award for Preservation Projects

Three NYCHA restoration and preservation projects have been awarded a 2025 Lucy G. Moses Preservation Award, the highest honor for excellence in restoration and preservation from the New York Landmarks Conservancy.  The Lucy G. Moses Preservation Awards, known as “The Lucies,” recognizes individuals, organizations, architects, craftspeople, and building owners for their contributions to preserving New… MORE

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Celebrating Administrative Professionals Day: Meet Secretary Latanya Gainer 

Assisting the residents of East River Houses has personal significance for veteran NYCHA Secretary Latanya Gainer.   A longtime NYCHA resident herself, Ms. Gainer often takes the point of view of fellow residents when helping to address various issues or connect them to resources.     “Since I am a resident, I look at it… MORE

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Celebrating Immigrant Heritage Week: Meet Ulysses Umana, Construction Field Supervisor 

On April 17, 1907, the City of New York recorded its largest-ever immigrant arrivals on Ellis Island. In honor of the significance of this moment, since 2004 the City has set aside a week in April to commemorate Immigrant Heritage Week, celebrating the contributions immigrant New Yorkers like veteran NYCHA employee Ulysses Umana make to… MORE

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NYCHA’s Jordan Bonomo Wins Hayes Innovation Prize

On the evening of April 1, NYCHA’s Jordan Bonomo was one of 22 City employees recognized with the 2025 NYC Hayes Innovation Prize for efforts to transform government operations and improve life for New Yorkers. The awards ceremony, presided over by Mayor Eric Adams, Chief Technology Officer (CTO) Matthew Fraser, and Frederick O’Reilly Hayes Prize… MORE

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Celebrating Social Work Month: Meet Victor Essah, Community Coordinator

In honor of Social Work Month, we recognize the dedication of the social workers at NYCHA, dedicated professionals who provide critical services to residents in need. Victor Essah, a Community Coordinator in NYCHA’s Family Partnerships Department, is one such professional. Originally from Sierra Leone, West Africa, Mr. Essah’s early years were shaped by the civil… MORE

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Bryttne Wright & Dorcia McDuffie: Dedicated Women in Partnership at NYCHA

In celebration of Women’s History Month, we bring you the story of two inspiring NYCHA colleagues, Bryttne Wright and Dorcia McDuffie, who formed a productive mentor/mentee partnership this year as members of Cohort 2 of NYCHA’s Coaching and Mentoring Leadership Academy (CMLA). Bryttne Wright is a Supervisor of Civil Service Transactions and Audit in the… MORE

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NYCHA CEO Celebrates Women’s History Month at NYCEM

New York City Emergency Management (NYCEM) invited CEO Lisa Bova-Hiatt to participate in their Women’s History Event breakfast and panel discussion on March 6. The panelists spoke to NYCEM staff at the Command Center of their Brooklyn headquarters. NYCEM Commissioner Zachary Iscol greeted staff and guests; NYCEM Chief of Staff Yokarina Duarte introduced the panelists;… MORE

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NYCHA IT Colleagues Among Latest Graduates of NYC Cyber Academy  

On March 5, the New York City Cyber Academy celebrated the newest graduates of a specialized training program designed to bolster the city’s cybersecurity workforce and improve efforts to defend agencies against web-based threats to critical services and infrastructure.   City officials, including Chief Technology Officer (CTO) Matthew Fraser and Chief Information Security Officer Kelly Moan,… MORE

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NYCHA Senior Counsel Completes City Management Academy Program

The New York City Department of Citywide Administrative Services’ (DCAS) Management Academy is a monthslong program that aims to provide participants with the strategies, skills, and acumen to meet the demands of managing in a City government environment.   Glenn Friedman, a Senior Counsel in NYCHA’s Law Department, was among the approximately two dozen City employees… MORE

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NYCHA Earns Excellence Award for Supporting Minority, Women Businesses

On February 13, Mayor Eric Adams’ administration celebrated elected officials, business and construction industry leaders, and City agencies for their efforts to support the City’s program for Minority- and Women-Owned Business Enterprises (M/WBE).  Among the agencies recognized with an M/WBE Excellence Award, NYCHA was honored for awarding over $1 billion in contracts to M/WBEs during… MORE

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NYCHA’s Capital Projects Roundup: Fall/Winter

Recovery and Resilience improvements in Coney Island and the installation of more than 100 new closed-circuit television (CCTV) cameras in Brooklyn were among NYCHA’s capital projects completed this past fall and early winter to improve security and services for residents.    Other projects completed by NYCHA’s Asset and Capital Management Division (A&CM) in recent months… MORE

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Affirming Our Commitment to Serving the NYCHA Community

As many of you know, the federal government recently issued, and continues to issue and update, Presidential Executive Orders and related guidance that may have implications for the granting and use of federal funding. NYCHA is working tirelessly with its city, state, and federal partners to understand the potential impact of this federal directive.

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Meet Smoke-Free NYCHA Liaison Equan Brown   

For those residents looking to quit or cut back on smoking this new year, Smoke-Free NYCHA’s Liaison team is ready to assist.   Serving as community health workers, Smoke-Free Liaisons help create healthier environments across NYCHA by educating residents and staff about the Authority’s smoke-free policy (which reduces exposure to secondhand smoke), coaching smokers who want… MORE

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Shout-Outs to Staff

If you’d like to submit kudos about a NYCHA staff person, please send an email to nychanow@nycha.nyc.gov. From Kingsborough Houses Resident LaurieAnn William:I am writing to express my sincere appreciation for the outstanding support and responsiveness the Kingsborough management team consistently provides. Recently, I called in feeling very frustrated due to issues within my apartment.… MORE

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Meet Leroy Williams, Vice President for Resident Services 

Leroy Williams began his full-time career at NYCHA in 1999, but his connection to the organization goes back even longer. Growing up in Melrose Houses and Bronxchester Houses in the Bronx, his 22-year experience as a resident helped shape his commitment to public housing and improving the lives of NYCHA families.  Currently, Mr. Williams is… MORE

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Meet Derval Fairweather: Winner of the National Public Housing Museum Art Competition 

Derval Fairweather has been drawing and painting since he was a young boy. Soon, one of his paintings will be replicated and placed in the hands of many as it becomes the design on the membership card for the new National Public Housing Museum opening soon in Chicago.  Mr. Fairweather’s piece was selected from a… MORE

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NYCHA’s Employee Recognition Program Honors Outstanding Staff Contributions for 2024

On November 7, 40 individual NYCHA staffers and eight NYCHA teams from across the Authority received special recognition and commendations for the exceptional contributions they made in 2024 to the work NYCHA does every day on behalf of residents. The formal presentation of the awards took place at the 2nd Annual Authority-wide Employee Recognition Celebration,… MORE

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Spotlighting Safety Leaders, Programs at NYCHA’s Annual Safety Symposium

On November 8, NYCHA presented its Annual Safety Symposium to recognize, educate, and promote current and future safety leaders across the city.   Returning to a full educational symposium format for the first time since the COVID pandemic, the daylong event was held at the Johnson Community Center in East Harlem, where hundreds of NYCHA staff… MORE

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Celebrating Veterans Day: Meet Albert Ruffin, Jr., Special Officer

When Veterans Day comes around each year, longtime NYCHA employee Albert Ruffin, Jr. is proud to know that he is among those whose service to their country is being recognized.   “I think it’s a day that should be honored, and I’m proud to be able to say that I’m included in that honor,” said Mr.… MORE

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Meet the Author: Anna Dao (Finding Lalla’s Anna) 

Anna Dao’s lifelong dream of becoming a published author came true in April when her memoir, Finding Lalla’s Anna, was released by Wordeee Books.   Ms. Dao has worked at NYCHA for 14 years and is a Community Coordinator in Project Management Operations’ HUD Inspections Unit. The HUD Inspections Unit is the liaison for the NSPIRE… MORE

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The Rise of the NYCHA STAT Data Portal

NYCHA Performance Management Manager Ryan Shanley and the team he leads within the Performance Management and Analytics (PMA) division are justifiably proud of PMA’s game-changing NYCHA STAT Data Portal, a resource that has been in development for several years and has recently gained wider recognition as a vital step forward in the Authority’s approach to… MORE

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Empowering Leadership at NYCHA: The Coaching and Mentoring Leadership Academy

On August 20, NYCHA hosted a kickoff event for the second cohort of its Coaching and Mentoring Leadership Academy (CMLA), a groundbreaking program designed to cultivate the next generation of leaders at NYCHA and help them build their professional skills and effectiveness. The kickoff, which took place at NYCHA’s 90 Church Street headquarters, was attended… MORE

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NYCHA Staff Improve Inspection Scores

NYCHA’s Operations team has been very hard at work over the last year getting ready for the rollout of new inspection standards that the U.S. Department of Housing and Urban Development (HUD) implemented for public housing authorities. The National Standards for the Physical Inspection of Real Estate (NSPIRE), which was unveiled in July 2023, marks… MORE

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Guest Column: Help Us Reduce Pests at Your Development!

From Vice President of Pest Management Josey Bartlett & Pest Management Technical Advisors Lashawn Wilson & Geeton Bowier  The authors of this guest column – Josey Bartlett, Lashawn Wilson, and Geeton Bowier – lead a team of more than 300 people committed to reducing and eliminating pests from apartments, grounds, basements, and public spaces at… MORE

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Preparedness Month Spotlight: Meet Faye Peithman, Continuity Planner 

NYCHA employee Faye Peithman still remembers the damage left behind after Superstorm Sandy ripped through her community of Rockaway Beach.  Among the New Yorkers who stayed home when the coastal storm struck the New York City area in October 2012, Ms. Peithman witnessed intense flooding on the streets and a fire just a block away… MORE

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New and Improved Self-Service Kiosks

Enhancing Accessibility and Efficiency  In every NYCHA property management office across the city sits a tool that helps residents interact with essential Authority services: Self-Service Kiosks. To make it even easier for residents to access NYCHA’s online services, the kiosks were upgraded with additional features.   From paying rent and submitting work orders to completing annual… MORE

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“Julydration” Event Hosted at 90 Church Street

On July 17, the WorkWell NYC Program produced a special “Julydration” meetup event on the 6th floor of NYCHA’s 90 Church Street offices coordinated and hosted by NYCHA WorkWell NYC Ambassadors Chanda Coble, Sharon Dhanraj, Paula Flynn, and Beverly Weathers. The “Julydration” Summer 2024 gathering was a two-hour midday opportunity for 90 Church Street staff… MORE

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NYCHA CEO Delivers Keynote at Commercial Observer’s Public Projects Forum 

On June 18, NYCHA Chief Executive Officer Lisa Bova-Hiatt delivered a keynote address at the Commercial Observer’s Design and Construction Public Projects Forum, which brought together hundreds of housing professionals at the CUNY Graduate Center in Manhattan to discuss the innovative public projects shaping our city’s future.  CEO Bova-Hiatt discussed the challenges confronting New York… MORE

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City Management Academy Picks 2 NYCHA Leaders for 2024 Program 

A New York City government initiative to equip leaders with management best practices has selected two NYCHA managers for separate cohorts this year.   The NYC Department of Citywide Administrative Services’ (DCAS) Management Academy is a rigorous three-month program intended to provide participants with strategies, skills, and acumen needed to meet the demands of managing in… MORE

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Meet LaToya Ramseur, Assistant Director of Public Housing Tenancy Operations 

LaToya Ramseur began her career at NYCHA in 2010 working at the Customer Contact Center in Long Island City as a Customer Information Representative and is now the Assistant Director of the Conversion Unit in Public Housing Tenancy Operations. No matter her job title, her favorite work at the Authority has always been helping residents. … MORE

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Celebrating Jewish American Heritage Month: Meet Aaron Trauring, IT Senior Program Manager 

Soon after entering the NYCHA workforce over 21 years ago, Aaron Trauring joined the Jewish Employees Organization (Batei Tsibur).   Learning there was an existing group of Jewish NYCHA employees who cohesively promote Jewish culture, acts of kindness, and community spirit, Mr. Trauring was pleased to become a member.  “I thought it was a great opportunity… MORE

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Serving NYCHA Since 1982: Meet the Castellano-Gencarelli Family

NYCHA roots run deep in many families, but one family has a unique connection to the agency. The Castellano-Gencarelli family boasts three generations of employees, with a combined 65 years of NYCHA work experience.    Christina Gencarelli (currently Deputy Director of Vendor Diversity), her mother Christina Castellano-Gencarelli, and her grandmother Marie Castellano, have each devoted… MORE

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NYCHA CEO Honored with Salvadori Center’s Public Service Award 

NYCHA Chief Executive Officer Lisa Bova-Hiatt was honored with the Salvadori Center’s 2024 Award for Public Service at the non-profit organization’s annual benefit on May 1.  Established in 1987, the Salvadori program teaches science, technology, engineering, arts/architecture, and math (STEAM) to youth through a collaborative, hands-on, project-based approach that uses the built environment – buildings,… MORE

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Celebrating Administrative Professionals Day

Meet Evelyn Sanchez, Executive Assistant to the CEO  Evelyn Sanchez has a front-row seat to the demanding work schedule of NYCHA’s top leader.   Working as Executive Assistant to Lisa Bova-Hiatt, the Chief Executive Officer of the nation’s largest public housing authority, may come with an imposing list of tasks on some days, but Ms. Sanchez… MORE

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Thought Leader Events Address Diversity, Resiliency 

As the largest public housing authority in the country, NYCHA is served by numerous thought leaders, employees whose expertise in a specific field can help shape policies and develop innovative solutions to challenging problems.    NYCHA regularly participates in a variety of thought leadership events, which provide opportunities for staff to promote programs and initiatives centered… MORE

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Meet Adriane Curry

Neighborhood Service Coordinator Supports and Empowers Resident Association Leaders Adriane “Cookie” Curry is a Neighborhood Service Coordinator who supports and assists resident associations (RA) in Queens – though the resident association presidents she works with say she’s more like family.  In her role as a member of the Resident Participation and Civic Engagement (RPCE) team,… MORE

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NYCHA Employee Receives Presidential Lifetime Achievement Award

On March 15, Margarita Cabral, Senior Administrative Manager in the Lead Hazard Control Department, received a Presidential Lifetime Achievement Award (also known as the Presidential Volunteer Service Award) for her community activism and advocacy. A White House-authorized certifying organization presented a surprised Ms. Cabral with her award while she was hosting a symposium on sickle… MORE

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Caretakers Step Up During Planned Elevator Modernization Outages

When Ms. May, a 102-year-old resident of Amsterdam Houses, needs to run errands, she calls her property management office for some assistance. This is because Amsterdam Houses is one of several NYCHA developments across New York City whose elevators are undergoing necessary modernization upgrades. As a result, the elevators have planned outages, and people who… MORE

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NYCHA Events Celebrate Black History Month 

Black History Month was celebrated throughout NYCHA this February with festivities and recognitions of community members who have worked to empower their neighborhoods through the arts, advocacy, and civic engagement.   Residents and employees were joined by community partners for events honoring the contributions and sacrifices of African Americans, while paying tribute to this year’s Black… MORE

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NYCHA Executive David Rohde Recognized as a ‘Notable General Counsel’ 

NYCHA’s Executive Vice President (EVP) for Legal Affairs and General Counsel David Rohde has been named among the city’s 2024 Notable General Counsels by Crain’s New York Business.  The publication’s annual list of Notable General Counsels celebrates the lawyers who are considered vital to New York City’s business community. Mr. Rohde, who was appointed to… MORE

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Chinese-American Association Hosts Year of the Dragon Celebration 

On February 9, NYCHA’s Chinese-American Association held its annual Lunar New Year luncheon with fellow staff, celebrating the Year of the Dragon in 2024.   “In Chinese culture, the dragon holds a significant place as an auspicious and extraordinary creature, unparalleled in talent and excellence,” explained Qi “Linda” Zhang, President of the Chinese-American Association and NYCHA’s… MORE

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Meet Jegan Abraham, Director of NYCHA’s Office of Water Quality

Making sure that residents have access to clean, safe water is one of NYCHA’s top priorities. In late 2022, NYCHA’s Office of Water Quality (OWQ) was established to centralize and ensure the Authority’s control of water safety and quality issues in all of its developments. The OWQ assesses and addresses any level of bacteria detected… MORE

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Energy-Efficient Heating System Replaces NYCHA’s Oldest Boilers at Berry Houses 

Former boilers were maintained by veteran heating technicians for decades  This past fall, a newly installed set of boilers started running for the first time at Berry Houses, just as NYCHA entered another heating season.   It was the beginning of a new era for the Staten Island development, where NYCHA’s longest running boilers –… MORE

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Batei Tsibur’s Annual Chanukah Celebration

On December 11, 2023, the Organization of Jewish Employees at NYCHA (Batei Tsibur) held a Chanukah celebration in NYCHA’s Ceremonial Room at 90 Church Street (and virtually, for those unable to attend in person). Chanukah, also called the Festival of Lights, commemorates the miracle of one day’s worth of sacred oil lasting eight days (which… MORE

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Community Engagement and Improvement Top of Mind for New Safety and Security Director 

Anthony Kotarski, the newly appointed Director of NYCHA’s Office of Safety and Security, cares about keeping New Yorkers safe.    The Queens native, whose career spans community policing, organized criminal and internal investigations, and private security, was excited to take up this new position in November and continue the Office of Safety and Security’s dedication… MORE

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NYCHA Receives Award for National Disability Employment Awareness Month 

National Disability Employment Awareness Month (NDEAM) is celebrated annually in October to recognize the contributions of people with disabilities to the workforce. During this month, NYCHA was honored with an award from VISIONS/Services for the Blind and Visually Impaired for hiring and supporting a VISIONS/Services participant.  VISIONS/Services is an organization that assists people who are… MORE

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NYCHA REES and City Tech Win CEANY’s Outstanding Business Collaboration Award for 2023

NYCHA’s Office of Resident Economic Empowerment & Sustainability (REES) and the New York City College of Technology were honored together on November 9 by the Continuing Education Association of New York (CEANY), which awarded the partnership their James C. Hall Program Outstanding Business/Organization Collaboration award for 2023 in recognition of the continuing success of the NYCHA… MORE

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NYCHA at the 53rd Annual New York City Marathon 

Several NYCHA employees, including members of its very own Running Club, joined over 51,000 other runners competing in the third largest edition of the annual New York City Marathon to date.  The marathon, now in its 53rd year, began in Staten Island, and saw runners progress through Brooklyn, Queens, Manhattan, and the Bronx, before finishing… MORE

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Spotlight on NYCHA’s New Rat Extermination Team 

Shareef Rashid and Diogenes Umanzar take their mission seriously when it comes to pest control at NYCHA.   The self-described “hit squad” for eradicating rats and other pests are two members of NYCHA’s newly formed Pest Management unit specifically targeting rat extermination across the Authority. The eight-member team, led by Program Manager Edwin Arroyo and supervisor… MORE

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NYCHA Staff Volunteer at NYCHA Farms During Climate Week

NYCHA employees from across the Authority came together during Climate Week 2023 to volunteer at six different Farms at NYCHA, give back to their communities, and enjoy a few days of urban-farming fun together. Thirty-eight NYCHA staffers – as well as two NYCHA retirees – gathered during the week of September 21 at Bayview, Howard,… MORE

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Thank You

Let us recognize the important work that NYCHA employees do each day on behalf of public housing residents and all that you continue to accomplish to transform the Authority. I am extremely proud to lead NYCHA and this remarkable team, and grateful for your dedication and commitment to meeting extraordinary challenges and delivering quality service to our residents.

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Celebrating Hispanic Heritage Through Food and Fellowship 

NYCHA employees gathered to celebrate Hispanic Heritage Month at a potluck featuring delicious dishes made or bought by fellow employees.   National Hispanic Heritage Month, also known as Latinx Heritage Month, is celebrated annually in the U.S. from September 15 to October 15 to highlight the contributions of Hispanic people and Americans with ancestry from Spanish-speaking… MORE

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NYCHA Begins Installing Voltage Technology for Improved Elevator Service 

NYCHA is taking action to help prevent elevator outages caused by low voltage in a building.   This summer, the Bronx’s Jackson Houses became one of the first developments to receive installations of automatic voltage regulators (AVR) for its elevator operations. By automatically boosting voltage to acceptable operating levels, the new equipment allows elevators to… MORE

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NYCHA Employee Raises Breast Cancer Awareness at Howard Houses 

On October 15, NYCHA employee and Howard Houses resident Tracy Tomer led her community in the fourth annual breast cancer walk she organized at the development to raise awareness about breast cancer and raise funds for the American Cancer Society’s Making Strides Against Breast Cancer campaign.   “I continue to run into women of color in… MORE

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Let’s Talk Data: Meet Anne-Marie Flatley, Senior Vice President of Performance Management and Analytics  

When Anne-Marie Flatley answered a newspaper ad for a City Research Scientist in 1998, she had no idea that 25 years later she’d be leading a department responsible for analyzing millions of records and data that help NYCHA understand its residents, track programs and initiatives to determine if they are operating successfully, and improve how… MORE

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NYCHA Employees Thrive in Management Roles Years After NRTA Janitorial Training 

Several years after starting their NYCHA careers as Caretakers, Tiphany Malloy and Jermaine Hall have moved up the ranks to management-level roles.   South Beach Houses resident Ms. Malloy has been serving as an Assistant Resident Buildings Superintendent at the Woodson/Van Dyke II Houses consolidation in Brooklyn for over a year, while former Saint Mary’s… MORE

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NYCHA Employee Honored for Her Work with Older Adult Residents in Crisis 

In recognition of World Elder Abuse Awareness Day, NYCHA employee Lauren Antoine received the Sarita Bonnilla Memorial Elder Justice Hero Award from The Harry and Jeanette Weinberg Center for Elder Justice at the Hebrew Home at Riverdale for her work on behalf of older adult NYCHA residents who have experienced neglect or abuse.   Ms. Antoine… MORE

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Meet the EHS Employee Safety Oversight Unit (ESOU) 

The Environmental Health and Safety Department’s (EHS) Employee Safety Oversight Unit (ESOU) monitors NYCHA’s compliance with regulations and standards governing employee safety. ESOU also investigates reports of unsafe conditions at workplaces.  As a part of their work, ESOU performs activities such as:  One of NYCHA’s critical safety programs is its Confined Space Safety Program. Confined… MORE

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Celebrating the Hispanic and Latinx Community

Hispanic Heritage Month, also known as Latinx Heritage Month, is a month-long annual celebration from September 15 through October 15. These dates were selected to incorporate the independence days of Chile, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, and Nicaragua. Latinx Heritage Month recognizes the legacies and contributions of individuals who trace their roots to… MORE

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Meet Joe Terranova, Director of Fire Safety 

A veteran fire protection engineer was recently appointed as NYCHA’s first Director of Fire Safety.   After more than five years as Engineering Manager for fire protection systems at MTA-Long Island Railroad (LIRR), the nation’s busiest commuter railroad, Joe Terranova has joined NYCHA to oversee the new Fire Safety Department. Mr. Terranova – who previously served… MORE

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