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Exceptional ColleaguesHighlightedMay 2024

Serving NYCHA Since 1982: Meet the Castellano-Gencarelli Family

NYCHA roots run deep in many families, but one family has a unique connection to the agency. The Castellano-Gencarelli family boasts three generations of employees, with a combined 65 years of NYCHA work experience.    Christina Gencarelli (currently Deputy Director of Vendor Diversity), her mother Christina Castellano-Gencarelli, and her grandmother Marie Castellano, have each devoted… Continue Reading Serving NYCHA Since 1982: Meet the Castellano-Gencarelli Family

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Exceptional ColleaguesHighlightedMay 2024Partnerships

NYCHA CEO Honored with Salvadori Center’s Public Service Award 

NYCHA Chief Executive Officer Lisa Bova-Hiatt was honored with the Salvadori Center’s 2024 Award for Public Service at the non-profit organization’s annual benefit on May 1.  Established in 1987, the Salvadori program teaches science, technology, engineering, arts/architecture, and math (STEAM) to youth through a collaborative, hands-on, project-based approach that uses the built environment – buildings,… Continue Reading NYCHA CEO Honored with Salvadori Center’s Public Service Award 

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April 2024Exceptional ColleaguesHighlighted

Celebrating Administrative Professionals Day

Meet Evelyn Sanchez, Executive Assistant to the CEO  Evelyn Sanchez has a front-row seat to the demanding work schedule of NYCHA’s top leader.   Working as Executive Assistant to Lisa Bova-Hiatt, the Chief Executive Officer of the nation’s largest public housing authority, may come with an imposing list of tasks on some days, but Ms. Sanchez… Continue Reading Celebrating Administrative Professionals Day

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April 2024Highlighted

Thought Leader Events Address Diversity, Resiliency 

As the largest public housing authority in the country, NYCHA is served by numerous thought leaders, employees whose expertise in a specific field can help shape policies and develop innovative solutions to challenging problems.    NYCHA regularly participates in a variety of thought leadership events, which provide opportunities for staff to promote programs and initiatives centered… Continue Reading Thought Leader Events Address Diversity, Resiliency 

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April 2024Exceptional ColleaguesHighlighted

Meet Adriane Curry

Neighborhood Service Coordinator Supports and Empowers Resident Association Leaders Adriane “Cookie” Curry is a Neighborhood Service Coordinator who supports and assists resident associations (RA) in Queens – though the resident association presidents she works with say she’s more like family.  In her role as a member of the Resident Participation and Civic Engagement (RPCE) team,… Continue Reading Meet Adriane Curry

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April 2024Exceptional ColleaguesHighlighted

NYCHA Employee Receives Presidential Lifetime Achievement Award

On March 15, Margarita Cabral, Senior Administrative Manager in the Lead Hazard Control Department, received a Presidential Lifetime Achievement Award (also known as the Presidential Volunteer Service Award) for her community activism and advocacy. A White House-authorized certifying organization presented a surprised Ms. Cabral with her award while she was hosting a symposium on sickle… Continue Reading NYCHA Employee Receives Presidential Lifetime Achievement Award

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HighlightedMarch 2024NYCHA Developments

Caretakers Step Up During Planned Elevator Modernization Outages

When Ms. May, a 102-year-old resident of Amsterdam Houses, needs to run errands, she calls her property management office for some assistance. This is because Amsterdam Houses is one of several NYCHA developments across New York City whose elevators are undergoing necessary modernization upgrades. As a result, the elevators have planned outages, and people who… Continue Reading Caretakers Step Up During Planned Elevator Modernization Outages

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HighlightedMarch 2024

NYCHA Plasterer Academy Graduates First Class 

Eight NYCHA employees are set to move on to the next phase of their careers as Plasterers in the field.    On March 1, the group of Plasterer Helpers, also known as Caretaker Ps, became the first graduates of NYCHA’s “Plasterer Academy.” The new six-month program provides the participants with in-field and classroom training to enhance… Continue Reading NYCHA Plasterer Academy Graduates First Class 

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CelebrationsHighlightedMarch 2024

NYCHA Events Celebrate Black History Month 

Black History Month was celebrated throughout NYCHA this February with festivities and recognitions of community members who have worked to empower their neighborhoods through the arts, advocacy, and civic engagement.   Residents and employees were joined by community partners for events honoring the contributions and sacrifices of African Americans, while paying tribute to this year’s Black… Continue Reading NYCHA Events Celebrate Black History Month 

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February 2024Highlighted

Improving the Micro-Purchase Process at NYCHA 

Better serving residents and improving their quality of life is at the heart of NYCHA’s transformation efforts. While the vast majority of NYCHA employees show up every day to work hard and do right for residents, a few bad actors unfortunately put their greed first, as evidenced by the recent charges of bribery brought against… Continue Reading Improving the Micro-Purchase Process at NYCHA 

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Exceptional ColleaguesFebruary 2024HighlightedNYCHA Leadership

NYCHA Executive David Rohde Recognized as a ‘Notable General Counsel’ 

NYCHA’s Executive Vice President (EVP) for Legal Affairs and General Counsel David Rohde has been named among the city’s 2024 Notable General Counsels by Crain’s New York Business.  The publication’s annual list of Notable General Counsels celebrates the lawyers who are considered vital to New York City’s business community. Mr. Rohde, who was appointed to… Continue Reading NYCHA Executive David Rohde Recognized as a ‘Notable General Counsel’ 

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CelebrationsFebruary 2024Highlighted

Chinese-American Association Hosts Year of the Dragon Celebration 

On February 9, NYCHA’s Chinese-American Association held its annual Lunar New Year luncheon with fellow staff, celebrating the Year of the Dragon in 2024.   “In Chinese culture, the dragon holds a significant place as an auspicious and extraordinary creature, unparalleled in talent and excellence,” explained Qi “Linda” Zhang, President of the Chinese-American Association and NYCHA’s… Continue Reading Chinese-American Association Hosts Year of the Dragon Celebration 

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Exceptional ColleaguesFebruary 2024Health & SafetyHighlighted

Meet Jegan Abraham, Director of NYCHA’s Office of Water Quality

Making sure that residents have access to clean, safe water is one of NYCHA’s top priorities. In late 2022, NYCHA’s Office of Water Quality (OWQ) was established to centralize and ensure the Authority’s control of water safety and quality issues in all of its developments. The OWQ assesses and addresses any level of bacteria detected… Continue Reading Meet Jegan Abraham, Director of NYCHA’s Office of Water Quality

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Exceptional ColleaguesFebruary 2024Highlighted

Meet Samantha Rogers, Strategic Planning Manager

For Samantha Rogers, a Strategic Project Manager at NYCHA, improving the lives of residents is personal. As a native New Yorker who grew up in a Manhattan NYCHA development, Ms. Rogers appreciates the fact that NYCHA is constantly trying to find new ways to support residents. Coming to work for NYCHA, Ms. Rogers pointed out,… Continue Reading Meet Samantha Rogers, Strategic Planning Manager

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Exceptional ColleaguesHighlightedJanuary 2024

Energy-Efficient Heating System Replaces NYCHA’s Oldest Boilers at Berry Houses 

Former boilers were maintained by veteran heating technicians for decades  This past fall, a newly installed set of boilers started running for the first time at Berry Houses, just as NYCHA entered another heating season.   It was the beginning of a new era for the Staten Island development, where NYCHA’s longest running boilers –… Continue Reading Energy-Efficient Heating System Replaces NYCHA’s Oldest Boilers at Berry Houses 

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CelebrationsHighlightedJanuary 2024

Batei Tsibur’s Annual Chanukah Celebration

On December 11, 2023, the Organization of Jewish Employees at NYCHA (Batei Tsibur) held a Chanukah celebration in NYCHA’s Ceremonial Room at 90 Church Street (and virtually, for those unable to attend in person). Chanukah, also called the Festival of Lights, commemorates the miracle of one day’s worth of sacred oil lasting eight days (which… Continue Reading Batei Tsibur’s Annual Chanukah Celebration

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Exceptional ColleaguesHighlightedJanuary 2024

Meet Yvette Andino, Vice President for Employee Engagement 

In 1993, fresh out of Hunter College, Yvette Andino showed up to a City University of New York (CUNY) job fair at Madison Square Garden with 35 copies of her resume, interviewed on the spot, and landed a job in human resources. She had no idea at the time that her first job would launch… Continue Reading Meet Yvette Andino, Vice President for Employee Engagement 

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December 2023HighlightedNYCHA LeadershipSafeNYCHA

Community Engagement and Improvement Top of Mind for New Safety and Security Director 

Anthony Kotarski, the newly appointed Director of NYCHA’s Office of Safety and Security, cares about keeping New Yorkers safe.    The Queens native, whose career spans community policing, organized criminal and internal investigations, and private security, was excited to take up this new position in November and continue the Office of Safety and Security’s dedication… Continue Reading Community Engagement and Improvement Top of Mind for New Safety and Security Director 

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December 2023Highlighted

NYCHA Receives Award for National Disability Employment Awareness Month 

National Disability Employment Awareness Month (NDEAM) is celebrated annually in October to recognize the contributions of people with disabilities to the workforce. During this month, NYCHA was honored with an award from VISIONS/Services for the Blind and Visually Impaired for hiring and supporting a VISIONS/Services participant.  VISIONS/Services is an organization that assists people who are… Continue Reading NYCHA Receives Award for National Disability Employment Awareness Month 

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December 2023HighlightedNYCHA Partners

NYCHA REES and City Tech Win CEANY’s Outstanding Business Collaboration Award for 2023

NYCHA’s Office of Resident Economic Empowerment & Sustainability (REES) and the New York City College of Technology were honored together on November 9 by the Continuing Education Association of New York (CEANY), which awarded the partnership their James C. Hall Program Outstanding Business/Organization Collaboration award for 2023 in recognition of the continuing success of the NYCHA… Continue Reading NYCHA REES and City Tech Win CEANY’s Outstanding Business Collaboration Award for 2023

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December 2023Exceptional ColleaguesHighlighted

NYCHA at the 53rd Annual New York City Marathon 

Several NYCHA employees, including members of its very own Running Club, joined over 51,000 other runners competing in the third largest edition of the annual New York City Marathon to date.  The marathon, now in its 53rd year, began in Staten Island, and saw runners progress through Brooklyn, Queens, Manhattan, and the Bronx, before finishing… Continue Reading NYCHA at the 53rd Annual New York City Marathon 

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December 2023Employee VoicesHealth & SafetyHighlighted

Spotlight on NYCHA’s New Rat Extermination Team 

Shareef Rashid and Diogenes Umanzar take their mission seriously when it comes to pest control at NYCHA.   The self-described “hit squad” for eradicating rats and other pests are two members of NYCHA’s newly formed Pest Management unit specifically targeting rat extermination across the Authority. The eight-member team, led by Program Manager Edwin Arroyo and supervisor… Continue Reading Spotlight on NYCHA’s New Rat Extermination Team 

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Exceptional ColleaguesHighlightedNovember 2023

U.S. Veterans Exemplify Leadership through Service

In honor of Veterans Day, we asked three dedicated NYCHA staffers who are also U.S. military veterans to tell us about their service and how it has helped them in their careers at NYCHA. Joseph Pesante has worked as a Clerical Aide with NYCHA’s General Services Department in Long Island City since 2016; he served… Continue Reading U.S. Veterans Exemplify Leadership through Service

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HighlightedNovember 2023Sustainability

NYCHA Staff Volunteer at NYCHA Farms During Climate Week

NYCHA employees from across the Authority came together during Climate Week 2023 to volunteer at six different Farms at NYCHA, give back to their communities, and enjoy a few days of urban-farming fun together. Thirty-eight NYCHA staffers – as well as two NYCHA retirees – gathered during the week of September 21 at Bayview, Howard,… Continue Reading NYCHA Staff Volunteer at NYCHA Farms During Climate Week

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Exceptional ColleaguesHighlightedNovember 2023NYCHA Leadership

Thank You

Let us recognize the important work that NYCHA employees do each day on behalf of public housing residents and all that you continue to accomplish to transform the Authority. I am extremely proud to lead NYCHA and this remarkable team, and grateful for your dedication and commitment to meeting extraordinary challenges and delivering quality service to our residents. Continue Reading Thank You

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CelebrationsHighlightedNovember 2023

Celebrating Hispanic Heritage Through Food and Fellowship 

NYCHA employees gathered to celebrate Hispanic Heritage Month at a potluck featuring delicious dishes made or bought by fellow employees.   National Hispanic Heritage Month, also known as Latinx Heritage Month, is celebrated annually in the U.S. from September 15 to October 15 to highlight the contributions of Hispanic people and Americans with ancestry from Spanish-speaking… Continue Reading Celebrating Hispanic Heritage Through Food and Fellowship 

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HighlightedNYCHA DevelopmentsOctober 2023

NYCHA Begins Installing Voltage Technology for Improved Elevator Service 

NYCHA is taking action to help prevent elevator outages caused by low voltage in a building.   This summer, the Bronx’s Jackson Houses became one of the first developments to receive installations of automatic voltage regulators (AVR) for its elevator operations. By automatically boosting voltage to acceptable operating levels, the new equipment allows elevators to… Continue Reading NYCHA Begins Installing Voltage Technology for Improved Elevator Service 

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HighlightedOctober 2023

NYCHA Employee Raises Breast Cancer Awareness at Howard Houses 

On October 15, NYCHA employee and Howard Houses resident Tracy Tomer led her community in the fourth annual breast cancer walk she organized at the development to raise awareness about breast cancer and raise funds for the American Cancer Society’s Making Strides Against Breast Cancer campaign.   “I continue to run into women of color in… Continue Reading NYCHA Employee Raises Breast Cancer Awareness at Howard Houses 

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Exceptional ColleaguesHighlightedOctober 2023

Let’s Talk Data: Meet Anne-Marie Flatley, Senior Vice President of Performance Management and Analytics  

When Anne-Marie Flatley answered a newspaper ad for a City Research Scientist in 1998, she had no idea that 25 years later she’d be leading a department responsible for analyzing millions of records and data that help NYCHA understand its residents, track programs and initiatives to determine if they are operating successfully, and improve how… Continue Reading Let’s Talk Data: Meet Anne-Marie Flatley, Senior Vice President of Performance Management and Analytics  

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Employee VoicesHighlightedPartnershipsSeptember 2023

NYCHA Employees Thrive in Management Roles Years After NRTA Janitorial Training 

Several years after starting their NYCHA careers as Caretakers, Tiphany Malloy and Jermaine Hall have moved up the ranks to management-level roles.   South Beach Houses resident Ms. Malloy has been serving as an Assistant Resident Buildings Superintendent at the Woodson/Van Dyke II Houses consolidation in Brooklyn for over a year, while former Saint Mary’s… Continue Reading NYCHA Employees Thrive in Management Roles Years After NRTA Janitorial Training 

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Exceptional ColleaguesHighlightedSeptember 2023

NYCHA Employee Honored for Her Work with Older Adult Residents in Crisis 

In recognition of World Elder Abuse Awareness Day, NYCHA employee Lauren Antoine received the Sarita Bonnilla Memorial Elder Justice Hero Award from The Harry and Jeanette Weinberg Center for Elder Justice at the Hebrew Home at Riverdale for her work on behalf of older adult NYCHA residents who have experienced neglect or abuse.   Ms. Antoine… Continue Reading NYCHA Employee Honored for Her Work with Older Adult Residents in Crisis 

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Health & SafetyHighlightedSeptember 2023

Meet the EHS Employee Safety Oversight Unit (ESOU) 

The Environmental Health and Safety Department’s (EHS) Employee Safety Oversight Unit (ESOU) monitors NYCHA’s compliance with regulations and standards governing employee safety. ESOU also investigates reports of unsafe conditions at workplaces.  As a part of their work, ESOU performs activities such as:  One of NYCHA’s critical safety programs is its Confined Space Safety Program. Confined… Continue Reading Meet the EHS Employee Safety Oversight Unit (ESOU) 

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CelebrationsHighlightedSeptember 2023

Celebrating the Hispanic and Latinx Community

Hispanic Heritage Month, also known as Latinx Heritage Month, is a month-long annual celebration from September 15 through October 15. These dates were selected to incorporate the independence days of Chile, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, and Nicaragua. Latinx Heritage Month recognizes the legacies and contributions of individuals who trace their roots to… Continue Reading Celebrating the Hispanic and Latinx Community

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August 2023Health & SafetyHighlightedNYCHA Leadership

Meet Joe Terranova, Director of Fire Safety 

A veteran fire protection engineer was recently appointed as NYCHA’s first Director of Fire Safety.   After more than five years as Engineering Manager for fire protection systems at MTA-Long Island Railroad (LIRR), the nation’s busiest commuter railroad, Joe Terranova has joined NYCHA to oversee the new Fire Safety Department. Mr. Terranova – who previously served… Continue Reading Meet Joe Terranova, Director of Fire Safety 

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August 2023HighlightedNeighborhood AdministratorsNYCHA Leadership

New Leadership Training Program Graduates First Class of Administrators

NYCHA recently celebrated the first graduates of a new training initiative that seeks to empower agency leaders as part of citywide efforts to enhance services for residents.   Thirty employees serving as neighborhood administrators across the five boroughs completed the 12-week program, the Operations Leadership Institute (OLI), with a ceremony on July 26. A project administered… Continue Reading New Leadership Training Program Graduates First Class of Administrators

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August 2023ChangemakersHighlighted

Meet Andrea Williams, Caretaker at Riis Houses and NYCHA Changemaker

Until recently, Andrea Williams had worked mainly as a security guard. But when the COVID pandemic hit, she had to seek other opportunities when she lost her job.   That search led her to NYCHA, where she secured a role as a Seasonal Aide in 2021. After giving the position her all, she became a permanent… Continue Reading Meet Andrea Williams, Caretaker at Riis Houses and NYCHA Changemaker

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Exceptional ColleaguesHighlightedJune 2023SafeNYCHA

NYCHA Recognizes Staff at 2023 Safety Awards 

NYCHA’s 2023 Safety Awardees and Safety Associates were honored at a June 28 Safety Awards Ceremony for their efforts to create, practice, and uphold healthy and safe working environments.  At the awards ceremony, held at the Johnson Community Center in Harlem, awards were also presented for two employee-nominated categories: Safety Innovation and Safety Leadership. The… Continue Reading NYCHA Recognizes Staff at 2023 Safety Awards 

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Employee VoicesHighlightedJune 2023

Meet the Leaders of NYCHA’s New Caribbean-American Association  

June is Caribbean-American Heritage Month in the U.S., which celebrates the culture, heritage, and contributions of people of Caribbean descent living in America. This month, a new employee group, the Caribbean-American Association, launched and is open to all employees, including Caribbean Americans and those who have an appreciation for the countries and their cultural diversity.… Continue Reading Meet the Leaders of NYCHA’s New Caribbean-American Association  

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Exceptional ColleaguesHealth & SafetyHighlightedJune 2023

Meet Arturo Vargas, Supervisor City Laborer for Mold Remediation 

As the supervisor city laborer for mold remediation at NYCHA, Arturo Vargas was ready to take on the challenge of battling mold.   He knew that by helping to rid apartments of mold growth, he would be ensuring a healthier environment for residents in their homes and improving their quality of life.  “I was ready for… Continue Reading Meet Arturo Vargas, Supervisor City Laborer for Mold Remediation 

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HighlightedIT News and NotesJune 2023

NYCHA Rolls Out New IT Initiative to Improve Customer Service  

Management offices across the five boroughs will soon experience a reduction in the amount of time they have to wait for their information technology (IT)-related challenges to be resolved, thanks to a new “Neighborhood IT” initiative launched in March.   Led by Kim Maxwell (formerly senior driver of NYCHA’s Digital Van), technicians from the new… Continue Reading NYCHA Rolls Out New IT Initiative to Improve Customer Service  

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Employee VoicesExceptional ColleaguesHighlightedJune 2023

Meet Michael Sills, Housing Manager of LHD Central Office Operations

June is National Pride Month, which commemorates the 1969 Stonewall uprising and recognizes the impact and contributions of individuals who identify as lesbian, gay, bisexual, transgender, queer/questioning, intersex, and asexual (LGBTQIA+). In honor of Pride Month, we highlight the work of NYCHA’s LGBTQIA+ employees. Continue Reading Meet Michael Sills, Housing Manager of LHD Central Office Operations

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HighlightedJune 2023

NYCHA’s Runners Club Participates in 2023 JPMorgan Chase Corporate Challenge 

On June 1, members of the NYCHA Runners and Walkers Club joined thousands of runners and walkers from across the city for the 2023 JPMorgan Chase Corporate Challenge in Central Park. The 3.5-mile race, established in 1977, is the world’s largest corporate running event.   More than 20,000 runners from over 500 companies participated in… Continue Reading NYCHA’s Runners Club Participates in 2023 JPMorgan Chase Corporate Challenge 

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Exceptional ColleaguesHighlightedMay 2023

Meet Amanda Moore, Assistant Director of Intake, Assessment, and Zone Coordination  

Growing up in Tilden Houses in Brownsville, Brooklyn, Amanda Moore always knew she wanted to work in public service. In the summers, she went to camp through her development’s community center and took part in the center’s after-school program: “The center gave us a place to go, and the staff were amazing! I’ll never forget… Continue Reading Meet Amanda Moore, Assistant Director of Intake, Assessment, and Zone Coordination  

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HighlightedMay 2023NYCHA Leadership

Celebrating Asian American and Pacific Islander Heritage Month: Meet Chief Administrative Officer Kerri Jew 

As someone who relishes taking on a diversity of tasks, Kerri Jew welcomes a NYCHA job portfolio that can be “extremely varied.”   “I really like to do lots of different things at once,” Ms. Jew said about her responsibilities as Executive Vice President and Chief Administrative Officer. “I think it’s exciting and interesting to learn… Continue Reading Celebrating Asian American and Pacific Islander Heritage Month: Meet Chief Administrative Officer Kerri Jew 

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Employee VoicesHighlightedMay 2023

Meet Kimberly Tyre, NYCHA Resident & Emergency Preparedness Associate 

Kimberly Tyre is a longtime Jefferson Houses resident who is committed to bettering her community. She recently became a NYCHA employee, in a position that enables her to pursue her passion for engaging her fellow residents and connecting them to beneficial resources. In November 2022, Ms. Tyre joined NYCHA’s Emergency Management and Services Department as… Continue Reading Meet Kimberly Tyre, NYCHA Resident & Emergency Preparedness Associate 

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April 2023Exceptional ColleaguesHighlighted

Honoring NYCHA’s Administrative Professionals

NYCHA appreciates the hard work of our administrative staff who support residents and employees across the five boroughs. In honor of National Administrative Professionals Day, celebrated during the last week of April, we recognize the contributions of Red Hook West Houses Secretaries Brenai Campbell and Laura Gonzalez, two of the many administrative employees whose dedication… Continue Reading Honoring NYCHA’s Administrative Professionals

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April 2023Highlighted

Celebrating Immigrant Heritage Week 

On April 17, 1907, the City of New York recorded its largest-ever immigrant arrivals on Ellis Island. In honor of the significance of this moment, since 2004 the City has set aside a week in April to commemorate Immigrant Heritage Week, celebrating the contributions immigrant New Yorkers like NYCHA employee Adetoun Adeyemo and NYCHA resident… Continue Reading Celebrating Immigrant Heritage Week 

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April 2023Exceptional ColleaguesHighlighted

Meet NYCHA’s Audiovisual Unit 

If you have ever attended an official NYCHA event, either at a central office or at a development, or used NYCHA’s conference room audio-visual equipment to conduct a meeting, then you have experienced firsthand the handiwork of NYCHA’s Audiovisual (A/V) Unit.   The unit, part of the Department of Communications, is made up of two audio-visual… Continue Reading Meet NYCHA’s Audiovisual Unit 

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April 2023Exceptional ColleaguesHighlighted

Meet the Coaching and Mentoring Leadership Academy Participants 

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program are receiving training and coaching in areas such as strategic communications and crisis management, and they get the opportunity to enhance their leadership and management skills through mentorship.  Read on to learn more about a few of… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants 

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Exceptional ColleaguesHighlightedMarch 2023SafeNYCHA

Meet NYCHA’s Asbestos Team Supervisors 

Richard Kocurek, Mohammed Hossain, and Jose Seymour lead a small but vital team of asbestos inspectors and handlers who address about 90 percent of asbestos issues in NYCHA developments across the five boroughs.   The three supervisors have a combined 87 years of experience in the field of lead and asbestos abatement. Mr. Kocurek, an asbestos… Continue Reading Meet NYCHA’s Asbestos Team Supervisors 

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Exceptional ColleaguesHighlightedMarch 2023

Celebrating Women’s History Month: Meet Lauren Gray, Chief of Staff to the Chief Operating Officer

During Women’s History Month, we honor the contributions women have made and continue to make. From frontline staff at developments to executives in the central offices, women employees at NYCHA are leading the way in helping to improve and strengthen NYCHA.  We spoke with Lauren Gray, Chief of Staff to the Chief Operating Officer (COO),… Continue Reading Celebrating Women’s History Month: Meet Lauren Gray, Chief of Staff to the Chief Operating Officer

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Exceptional ColleaguesHighlightedMarch 2023

Celebrating Social Work Month: Meet Marina Oteiza, Director of Family Partnerships 

March is Social Work Month, an opportunity to celebrate the profession and help others learn about the many positive contributions its practitioners make to society.  NYCHA has had its own social services department since 1978. The department, now known as Family Partnerships, has undergone several changes – in name and function – since its creation.… Continue Reading Celebrating Social Work Month: Meet Marina Oteiza, Director of Family Partnerships 

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Exceptional ColleaguesHighlightedMarch 2023

Celebrating Women’s History Month: Meet Michele Moore, Director of Comprehensive Modernization 

Michele Moore is not one to shy away from a challenge. On the contrary, she welcomes it. Coming from a family of public servants – her mother was a public school teacher and her father worked at NYCHA for over 30 years – Ms. Moore said she knew public service could be challenging sometimes. But… Continue Reading Celebrating Women’s History Month: Meet Michele Moore, Director of Comprehensive Modernization 

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Exceptional ColleaguesFebruary 2023HighlightedNYCHA Leadership

Celebrating Black History Month  

Meet Annika Lescott-Martinez, NYCHA’s Chief Financial Officer  Managing the funds of the nation’s largest public housing authority might seem daunting, but Annika Lescott-Martinez isn’t one to be intimidated.   “I’m used to dealing with big numbers; big numbers don’t scare me,” stated Ms. Lescott-Martinez, NYCHA’s Chief Financial Officer and Executive Vice President of Finance.  Her… Continue Reading Celebrating Black History Month  

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Exceptional ColleaguesFebruary 2023Highlighted

Meet Yolanda Brooks, Community Associate in the Office of Public Safety & Security 

For nearly a decade, Yolanda Brooks dreamed of becoming a NYCHA employee.   In 2011, after recovering from a stroke she suffered in 2001, the Taft Houses resident got her first shot at collaborating with NYCHA as a supervisor for the Resident Watch program. It was a volunteer position that saw her helping to ensure the… Continue Reading Meet Yolanda Brooks, Community Associate in the Office of Public Safety & Security 

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HighlightedJanuary 2023NYCHA PartnersSustainability

NYCHA Celebrates Key Landmarks for Sustainability in 2022 

In a year when climate policy advancements took shape across the globe, NYCHA and its partners celebrated several local achievements that continue the Authority’s progress toward a more sustainable future.  From the launch of a Clean Energy Academy and other programs supporting green careers, to the awarding of several grants and development of innovative projects,… Continue Reading NYCHA Celebrates Key Landmarks for Sustainability in 2022 

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Exceptional ColleaguesHighlightedJanuary 2023

Meet Tischelle George, Director of Special Projects in Operations Support Services

While Tischelle George has held roles in different departments throughout her 16-year career at NYCHA, they have all furthered her passion for education, mentoring, and ensuring residents and employees have the information and resources necessary to be successful.  Currently, Ms. George is the director of special projects for Operations Support Services (OSS), where she provides… Continue Reading Meet Tischelle George, Director of Special Projects in Operations Support Services

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Health & SafetyHighlightedJanuary 2023

NYCHA’s Healthy Homes Unit Makes Significant Progress for Residents in 2022 

The past year was a productive one for NYCHA’s Healthy Homes Unit as it increased its efforts to provide safe and healthy homes for residents, through projects such as roof fan replacement and collaboration with other NYCHA departments to clean up mold and stop leaks.   In 2022, the Healthy Homes Unit’s Office of Mold Assessment… Continue Reading NYCHA’s Healthy Homes Unit Makes Significant Progress for Residents in 2022 

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December 2022HighlightedPublic Housing Preservation Trust

Final Voting Procedures for the Public Housing Preservation Trust Now Available

We are pleased to announce that after several months of in-person and virtual public meetings with residents, resident leaders, and advocates to develop the Public Housing Preservation Trust draft voting procedures, and a nearly six-week public comment period on the draft voting procedures, the final voting procedures are now available.   Based on the valuable feedback… Continue Reading Final Voting Procedures for the Public Housing Preservation Trust Now Available

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December 2022Exceptional ColleaguesHighlightedMilestones

NYCHA’s Language Services Unit Completes Its 10,000th Translation 

The Spanish-language flier posted at the Bronx’s Butler Houses announcing a planning meeting for basketball court and playground upgrades is no ordinary flier: It is the 10,000th document translated into a foreign language for NYCHA residents in the 14 years the Language Services Unit (LSU) has been keeping track.   “It’s a huge achievement that we… Continue Reading NYCHA’s Language Services Unit Completes Its 10,000th Translation 

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December 2022HighlightedNYCHA Leadership

Meet Eva Trimble, NYCHA’s Chief Operating Officer

Eva Trimble was appointed NYCHA’s Chief Operating Officer (COO) in July 2022. She was previously the Authority’s first-ever Executive Vice President for Strategy and Innovation, a role in which she led efforts to develop and implement the Transformation Plan to strengthen our organization and the ways we serve residents. Read on to learn more about COO Trimble and… Continue Reading Meet Eva Trimble, NYCHA’s Chief Operating Officer

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December 2022Highlighted

Visioning the Future of Gowanus Houses and Wyckoff Gardens

Over 200 residents from Gowanus Houses and Wyckoff Gardens recently had the opportunity to share their ideas and feedback on the future repairs and renovation work coming to their development during community visioning workshops led by NYCHA’s Comprehensive Modernization (Comp Mod) team. The workshops (held in Wyckoff Gardens in October and Gowanus Houses in November)… Continue Reading Visioning the Future of Gowanus Houses and Wyckoff Gardens

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Exceptional ColleaguesHighlightedNovember 2022

Recognizing NYCHA’s OMAR Staff

On June 9, NYCHA’s Office of Mold Assessment and Remediation (OMAR) held a ceremony to recognize more than 50 staff who worked on NYCHA’s ventilation programs. Notably, OMAR staff completed an Authority-wide roof fan project, which involved replacing 6,188 roof fans and confirming that an additional 2,248 fans are functional and can be kept in… Continue Reading Recognizing NYCHA’s OMAR Staff

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Exceptional ColleaguesHighlightedNovember 2022

Longtime Resident Dedicates Career to NYCHA, U.S. Army 

When Edith Taylor-Campbell makes a commitment to serve, she turns it into a career.   This can be said for both her work at NYCHA and service with the United States Army. The housing assistant joined the NYCHA workforce nearly three decades ago in 1994, while accumulating an equally impressive 26 years of military service with… Continue Reading Longtime Resident Dedicates Career to NYCHA, U.S. Army 

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HighlightedNovember 2022Sustainability

NYCHA’s Policy Advisor Presents at International Sustainability Conference 

NYCHA Policy Advisor Debora Lopes discussed the latest developments in sustainability and wellness in built spaces at the 2022 Greenbuild International Conference in San Francisco last week.   “It was fantastic to present on NYCHA’s decarbonization roadmap, especially our Clean Heat for all Challenge,” Ms. Lopes said. “Decarbonization in affordable housing requires ambitious policies and… Continue Reading NYCHA’s Policy Advisor Presents at International Sustainability Conference 

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Exceptional ColleaguesHighlightedNovember 2022

Together, Two Fleet Drivers Rack up 62 Years

No one is more surprised than Motor Vehicle Operator Oren Boujo that his 33rd year as a NYCHA Fleet driver begins this November. “It’s amazing,” he said. “Who holds a job for 33 years?”  Probably fellow Fleet Motor Vehicle Operator Kenneth Shindler: In January, he will begin his 31st year as a NYCHA Fleet driver.… Continue Reading Together, Two Fleet Drivers Rack up 62 Years

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August 2022Exceptional ColleaguesHighlighted

Longtime NYCHA Law Employee Sam Mordi Lauded for Service Upon Retirement 

Sam Mordi might be moving on from his longtime career at NYCHA, but not without taking with him a wealth of appreciation from his colleagues.  After working for 30 years in the Law Department, Mr. Mordi is retiring from his position as Deputy General Counsel for housing litigation on August 31. In recognition of his… Continue Reading Longtime NYCHA Law Employee Sam Mordi Lauded for Service Upon Retirement 

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August 2022Health & SafetyHighlighted

Meet the EHS Lead Oversight Team (LOT)

NYCHA’s Environmental Health and Safety Department’s (EHS) Lead Oversight Team (LOT) oversees all lead-based paint (LBP) activities to identify, prevent, or correct any non-compliance with the applicable requirements. The team consists of three U.S. Environmental Protection Agency-certified Risk Assessors who are led by a certified Field Supervisor. As part of NYCHA’s Lead Compliance Assurance program,… Continue Reading Meet the EHS Lead Oversight Team (LOT)

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August 2022Exceptional ColleaguesHighlighted

Meet Shanna Castillo – Senior Director of NYCHA’s REES Office

For almost a decade, Shanna Castillo and her team have worked to continue to develop NYCHA’s Office of Resident Economic Empowerment & Sustainability (REES) — which connects residents to employment and career advancement, adult education and vocational training, financial empowerment, and business development — into a model of how partnership and access to opportunities can… Continue Reading Meet Shanna Castillo – Senior Director of NYCHA’s REES Office

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August 2022Exceptional ColleaguesHighlighted

Meet Brian Honan, Senior Vice President of Intergovernmental Relations 

Like many who have worked extensively in government, Brian Honan knows that building relationships is key to advancing legislation and solving complex problems for people in the community.    As Senior Vice President of NYCHA’s Office of Intergovernmental Relations, the bonds he has formed with NYCHA residents, members of the public, and elected officials are… Continue Reading Meet Brian Honan, Senior Vice President of Intergovernmental Relations 

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August 2022Highlighted

NYCHA Plumber Organizes Workshops for Girls

“Jobs don’t have genders,” says Judaline Cassidy, who first picked up plumbing tools 25 years ago and has been working in the industry ever since. Five years ago, she founded Tools and Tiaras, a non-profit committed to advancing the participation of females in traditionally male-dominated industries such as electrical, carpentry, plumbing, and auto mechanic trades.… Continue Reading NYCHA Plumber Organizes Workshops for Girls

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August 2022HighlightedNeighborhood Administrators

Meet Teri Dawson, Neighborhood Administrator

Teri Dawson has been a Neighborhood Administrator for Brooklyn Property Management since January 2022. Though the role is new for her, she’s been part of many memorable moments in NYCHA’s history as a 36-year NYCHA employee and a former resident of 26 years.   “I came to NYCHA in 1984 as a baby, straight out of… Continue Reading Meet Teri Dawson, Neighborhood Administrator

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Health & SafetyHighlightedJuly 2022

Meet the EHS Integrated Pest Management Oversight Team (IPMOT) 

NYCHA’s Environmental Health and Safety Department’s (EHS) Integrated Pest Management Oversight Team (IPMOT) oversees pest mitigation and extermination measures to ensure compliance with best practices and existing standard procedures, in accordance with the principles of NYCHA’s Integrated Pest Management (IPM) approach. As part of its work, the IPMOT:  Conducts oversight inspections of staff providing pest… Continue Reading Meet the EHS Integrated Pest Management Oversight Team (IPMOT) 

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HighlightedJuly 2022NYCHA Partners

NYCHA Tips Off New Season of Junior Knicks Basketball League 

The Junior Knicks are back at NYCHA.   Following its inaugural season last year, the Junior Knicks Basketball League has returned with 25 sites across NYCHA slated to host games and skills and drills clinics this summer.   In partnership with the Junior Knicks and the NYPD, NYCHA kicked off the 2022 league season with a community… Continue Reading NYCHA Tips Off New Season of Junior Knicks Basketball League 

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Employee VoicesExceptional ColleaguesHighlightedJuly 2022

Making a Difference 

Meet Ernesto Rodriguez, Administrative Training Coordinator at Learning & Development’s Maintenance Training Center Whenever Ernesto Rodriguez goes to a NYCHA development, he recognizes most of the property management and maintenance staff – because he trained them. Mr. Rodriguez is the Administrator of HR’s Maintenance Training Center, which equips assistant superintendents, superintendents, and field staff with… Continue Reading Making a Difference 

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Exceptional ColleaguesHighlightedJune 2022

Meet Antonia Zambrano, Assistant Director of LHD Central Office Operations

Twenty-three years ago, Antonia Zambrano submitted her resume at a job fair and shortly after became a NYCHA employee. Starting out as a Bilingual Housing Assistant for the Leased Housing Department, she is now the Assistant Director of the Leased Housing Department’s Central Office Operations. All of the positions Ms. Zambrano has held at the… Continue Reading Meet Antonia Zambrano, Assistant Director of LHD Central Office Operations

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Exceptional ColleaguesHighlightedJune 2022

Meet Lisa Gladden, Housing Assistant at Breukelen Houses 

A resident of Brooklyn’s Boulevard Houses, Lisa Gladden has worked at NYCHA for about 22 years. Most of that time was spent at Sumner Houses in Brooklyn, where she served as a secretary before accepting the housing assistant job at Breukelen Houses nearly two years ago.  Ms. Gladden started her career at NYCHA through the… Continue Reading Meet Lisa Gladden, Housing Assistant at Breukelen Houses 

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Employee VoicesHighlightedJune 2022

Meet Cherry McCutchen, Director of Learning and Development

June is National Pride Month, which commemorates the 1969 Stonewall uprising and recognizes the impact and contributions of individuals who identify as lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+). In honor of Pride Month, we’re highlighting the work of NYCHA’s LGBTQ+ employees.    “I’m ‘Cherry.’ I don’t ascribe to labels or pronouns. If someone asks how… Continue Reading Meet Cherry McCutchen, Director of Learning and Development

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HighlightedJune 2022Public Housing Preservation Trust

Passage of the Public Housing Preservation Trust Legislation

Dear Colleagues, The passage this month of the Public Housing Preservation Trust by the State legislature is truly a momentous occasion in the history of public housing – here in New York City and across the nation – and a big step forward for NYCHA residents. The Trust will allow us to complete billions of… Continue Reading Passage of the Public Housing Preservation Trust Legislation

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HighlightedJune 2022

NYCHA Runners Team Up for Corporate Challenge Race 

Running strong for nearly 30 years, NYCHA’s Running Club took on yet another J.P. Morgan Corporate Challenge race in Central Park on June 2.   Eleven of the club’s members gathered to represent NYCHA this year in the Corporate Challenge, an annual 3.5-mile road race that takes place in 15 locations across the world and aims… Continue Reading NYCHA Runners Team Up for Corporate Challenge Race 

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HighlightedJanuary 2020

Recognizing James Secreto, NYPD Housing Bureau Chief

At the December NYCHA Board meeting, General Manager Vito Mustaciuolo announced the retirement of James Secreto, Chief of the NYPD’s Housing Bureau, whose 2,100 officers patrol NYCHA developments. Following the announcement, Chair Greg Russ presented Chief Secreto with a plaque recognizing his work in maintaining safety at our developments. Chief Secreto began his NYPD career… Continue Reading Recognizing James Secreto, NYPD Housing Bureau Chief

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HighlightedJanuary 2020

Opportunity, Transformation, and Excellence

On December 16, about 230 NYCHA staff came together at the NYPD headquarters’ cavernous auditorium to discuss “opportunity, transformation, and excellence,” the theme of the Quarterly Leadership Meeting. Director of Community Development Leroy Williams kicked off the daylong event: “We’re bringing back this NYCHA tradition because it’s a great way to discuss where we are… Continue Reading Opportunity, Transformation, and Excellence

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December 2019Highlighted

NYCHA Employee Receives Public Service Award

Denise Guess, Administrative Community Relations Specialist in the Resident Engagement Department, was honored on December 11 with the prestigious 2019 Isaac Liberman Public Service Award. Sponsored by The Hundred Year Association of New York, comprising companies, religious institutions, and non-profit organizations that are over 100 years old, the award has been presented to outstanding New… Continue Reading NYCHA Employee Receives Public Service Award

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HighlightedNovember 2019

Practicing Preparedness

Every September during National Preparedness Month, Americans are encouraged to get prepared for disasters or emergencies in their homes, businesses, and communities. Since 2013, NYCHA’s Emergency Services Department (ESD) has actively promoted that effort by ensuring its staff is well trained and properly equipped to address challenges that arise from gas leaks, floods, power failures,… Continue Reading Practicing Preparedness

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HighlightedNovember 2019

NYCHA’s New Departments

To improve service to residents and their quality of life, NYCHA is implementing significant health and safety-related improvements Authority-wide while continuing its focus on accountability and integrity. As part of this work, NYCHA created three new departments: The Compliance Department, which ensures that the Authority meets its legal, regulatory, and ethical responsibilities; The Environmental Health… Continue Reading NYCHA’s New Departments

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ComplianceHighlightedOctober 2019

Inspiring a Compliance Culture!

Welcome to the Compliance Department’s first newsletter! Who Are We? The Compliance Department was created as part of the January 31, 2019 Agreement between NYCHA, the U.S. Department of Housing and Urban Development (HUD), and the U.S. Attorney’s Office for the Southern District of New York.  The department is led by Acting Chief Compliance Officer… Continue Reading Inspiring a Compliance Culture!

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HighlightedOctober 2019

Announcing the 2019 NYCHA-CUNY Scholars

They are the next generation of social workers, advocates, journalists, IT professionals, doctors, teachers, and public servants – NYCHA residents pursuing their degrees at City University of New York colleges, and this year’s recipients of NYCHA-CUNY Resident Scholarships. On September 17, NYCHA and CUNY celebrated 25 residents for their academic excellence, leadership, and contributions to… Continue Reading Announcing the 2019 NYCHA-CUNY Scholars

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