NYCHA Now

November 2018

November 2018

NYCHA Celebrates Hispanic Heritage

NYCHA residents celebrated National Hispanic Heritage Month with an event showcasing the people, history, music, food, dance, and achievements of the Latino community – emphasizing the fact that, regardless of country, todos somos familia(“we are all family”). On October 25, more than 200 NYCHA residents filled the Johnson Community Center in Harlem, where the celebration was… Continue Reading NYCHA Celebrates Hispanic Heritage

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November 2018

Message from Interim Chair & CEO Stanley Brezenoff

Dear Colleagues, Since my appointment as Interim Chair and CEO of NYCHA earlier this year, I have taken a good, hard look at the Authority’s significant challenges and how they can be addressed. My top priority is to improve the state of our buildings and residents’ quality of life and ensure that public housing remains… Continue Reading Message from Interim Chair & CEO Stanley Brezenoff

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November 2018

$105 Million in Energy-Efficiency Upgrades Coming to 15 Developments

As part of NYCHA’s Energy Performance Contact (EPC) program, $104.6 million in upgrades are coming to 15 developments in the Bronx, Brooklyn, Manhattan, and Queens, home to 15,000 families. In partnership with Ameresco, an energy services provider, NYCHA will upgrade heating, lighting, and building ventilation systems and implement water conservation measures at these developments. Over… Continue Reading $105 Million in Energy-Efficiency Upgrades Coming to 15 Developments

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News to UseNovember 2018

Announcing New Risk Management Website

The Risk Management Department’s (RMD) mission is to protect NYCHA from the risk of financial loss. RMD partners with and assists every department and NYCHA employee with risk and insurance-related matters. Our team relies on our NYCHA colleagues to share information about potential risks arising from their operations so RMD can provide resources to protect the… Continue Reading Announcing New Risk Management Website

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HighlightedNovember 2018

NYCHA Staff Get Educated about Intimate Partner Violence

On October 30, Kevin Morris, a community liaison from the Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV) presented a workshop, Intimate Partner Violence 101, for property management and community center staff at Van Dyke Houses in Brooklyn. Since many NYCHA residents regularly meet with and confide in property management staff, NYCHA partnered with… Continue Reading NYCHA Staff Get Educated about Intimate Partner Violence

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Employee VoicesHighlightedNovember 2018

Connecting Communities at NYCHA

NYCHA is working to update its urban design with residents and their neighbors in mind. Through the Connected Communities initiative, the Authority is comprehensively addressing the community connectivity of over 300 public housing developments across New York City. NYCHA’s new Connected Communities initiative seeks to make big changes to better connect NYCHA residents physically to… Continue Reading Connecting Communities at NYCHA

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HighlightedNovember 2018

MyNYCHA Wins Government Digital Experience Award

The MyNYCHA portal and mobile app was recently recognized as a digital tool that improves services for residents when it was named winner of a 2018 Government Experience Award by the Center for Digital Democracy. The Center is a national organization focused on technology policy and best practices in government. Its Government Experience Award is… Continue Reading MyNYCHA Wins Government Digital Experience Award

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HighlightedNovember 2018

Comprehensive Repairs for 62,000 Apartments

Innovative public-private partnerships, including the Rental Assistance Demonstration (RAD) program, are bringing extensive repairs to 62,000 NYCHA apartments, home to about 140,000 residents. This will address nearly $13 billion of much-needed repairs. These apartments will be converted to Section 8 funding and will remain permanently affordable. Residents will keep all their rights as public housing… Continue Reading Comprehensive Repairs for 62,000 Apartments

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Employee VoicesHighlightedNovember 2018

Sharing Is the Key to Good Communication

The Employee Engagement Committee’s (EEC) October meeting was filled with enthusiasm. Meeting once a month with colleagues in all lines of work can be the best way to learn how to improve our workday. Chatting before the meeting started, EEC members shared stories of what each of us does at NYCHA.  Although we were unaware that the… Continue Reading Sharing Is the Key to Good Communication

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FeaturedNovember 2018

Customer Service Week 2018

NYCHA departments and developments celebrated Customer Service Week 2018 from October 15 to 19 by hosting events on the theme of “Exceeding Expectations.” Below are some highlights of how NYCHA colleagues spent the week reviewing best practices, motivating each other, and sharing tips and resources as the Authority renewed its commitment to providing great customer… Continue Reading Customer Service Week 2018

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