NYCHA Caretaker Angel Martinez can often be seen wearing a smile as he works each day to maintain a safe and clean environment for residents and employees at Smith Houses in Manhattan. Fellow veteran Caretaker Rebecca Miranda is well regarded for her customer service, which has helped make hers a familiar name among the residents… MORE
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A resident of Brooklyn’s Boulevard Houses, Lisa Gladden has worked at NYCHA for about 22 years. Most of that time was spent at Sumner Houses in Brooklyn, where she served as a secretary before accepting the housing assistant job at Breukelen Houses nearly two years ago. Ms. Gladden started her career at NYCHA through the… MORE
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Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in May! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25… MORE
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Awarded for 18th Year in a Row On Thursday, May 12, the Government Finance Officers Association (GFOA) of the United States and Canada awarded the New York City Housing Authority (NYCHA) with a Certificate of Achievement for Excellence in Financial Reporting for its annual comprehensive financial report for the fiscal year that ended on December… MORE
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Kimberly Taylor, who grew up at Manhattan’s Johnson Houses, is now the Authority’s Director of Public Housing Tenancy Operations. But when her NYCHA career journey began nearly four decades ago, she was an Emergency Services Aide in the Emergency Services Department (ESD). Back then, in 1984, work tickets were written out by hand and then… MORE
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NYCHA’s Capital Projects Division (CPD) presented six staff members with its 2021 Employee Recognition Award to honor their exemplary efforts toward meeting the department’s mission. CPD is committed to preserving and modernizing public housing for NYCHA residents by providing professional design and construction services efficiently and with the highest degree of safety and quality. The… MORE
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This year’s National Women’s History theme, “Women Providing Healing, Promoting Hope,” is both a tribute to the ceaseless and vital work of caregivers and front-line workers (especially during a pandemic) as well as a recognition of the countless ways that women have provided healing and hope throughout history. We’d like to honor the contributions to… MORE
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Twenty-seven years ago, when Lisa Bova-Hiatt started her career at the New York City Law Department, Office of the Corporation Counsel, she didn’t know the turns her career would take over the years – but she knew for sure that she wanted to serve the city where she was born and grew up. Since then,… MORE
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Women’s History Month: Providing Healing, Promoting Hope For more than 30 years, Ukah Busgith has made it her mission to help improve the quality of life for NYCHA residents – whether through enrichment programs for young people, managing arts and garden programs, overseeing community centers, or connecting residents to the activities, programs, and social services… MORE
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Meet Sue Ellen Doria, Senior Management Trainer If you’re a NYCHA employee, you’ve probably already met Sue Ellen Doria. She is the first person to meet and greet all NYCHA employees on their first day on the job. That’s because Ms. Doria is the lead trainer for new employee orientation training, imparting important tips about… MORE
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Meet Edwin Mendez, Acting Deputy Director of Energy & Sustainability Programs in the Capital Projects Division Since his very first day at NYCHA, Edwin Mendez has worked in various energy-efficiency programs in the Energy and Sustainability Programs Department. In fact, his first role at the Authority – an internship in 2006 – later became Mr.… MORE
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Meet Devon Boyd, Contract Specialist in Procurement Operations When handling priority assignments for NYCHA’s Procurement Operations, Contract Specialist Devon Boyd is prepared to put in the time to get the jobs done. A former NYCHA resident who lived in Cypress Hills Houses for most of his life, Mr. Boyd said he knows how important it is to address repairs… MORE
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Meet Jeffrey Sanders, Supervisor of Special Initiatives in the Pest Control Department Formerly a regional manager of a healthcare company’s marketing team, Jeffrey Sanders took a new direction in his career by joining NYCHA in 2019. Mr. Sanders was hired to supervise the work to install door sweeps across the portfolio. After all the necessary… MORE
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Meet Elena Tenchikova, Senior Director of NYCHA’s Office of Mold Assessment and Remediation (OMAR) Elena Tenchikova first stepped into a NYCHA office 10 years ago, as a NYC Civic Corps volunteer. She was assigned to be a liaison to the Authority’s resident green committees, which are organized groups of NYCHA residents volunteering to beautify their developments.… MORE
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Meet Katie Gordon, Deputy Director of Compliance Monitoring Meet Katie Gordon, Deputy Director of Compliance Monitoring in the Compliance Department. Katie has worked at NYCHA since 2017. She previously worked as a senior analyst in the Authority’s Office of Strategic Innovations before joining the Compliance team. Before coming to NYCHA, she worked at a nonprofit… MORE
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Just after a fire was extinguished at Riis Houses, word soon spread about how a group of good Samaritans met tragedy with heroism: the NYCHA employees, residents, and construction contractors who sprang into action with a quick-thinking solution to keep two young residents out of harm’s way. The incident unfolded after a fire broke out on the fourth floor of the Manhattan development at about 7:15 a.m. on December 16. Resident Building… MORE
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We’re periodically featuring the female property managers who help NYCHA carry out its mission to better serve residents and strengthen our partnership with them. NYCHA supports and encourages women in leadership positions in all departments, including property management. Currently, there are 260 women working as property managers at the Authority. In this installment, meet one… MORE
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Meet Janine Rodriguez, Housing Manager in Manhattan Property Management We’re periodically featuring the female property managers who help NYCHA carry out its mission to better serve residents and strengthen our partnership with them. NYCHA supports and encourages women in leadership positions in all departments, including property management. Currently, there are about 260 women working as… MORE
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When he was fresh out of high school, longtime NYCHA employee Juan Santiago found the U.S. Navy to be just the place to pursue his ambitions at the time. Having only left his home in the Bronx on a few occasions to visit extended family in the Dominican Republic, the young Mr. Santiago “really wanted to… MORE
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Every month, we feature the hardworking staff members who are making a difference for residents. Learn more about how we’re becoming a better landlord through their efforts. In this installment, meet Marlon Forbes, Deputy Director of the Compliance Integration Reporting and Evaluation Unit. Marlon Forbes has been working at NYCHA for the last 15 years.… MORE
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Meet Shekeiva King NYCHA is celebrating National Customer Service Week 2021 during the week of October 18-22. This year’s theme, “Power of Service,” reaffirms and celebrates our commitment to excellent customer service. As part of the celebrations, we are highlighting NYCHA Changemakers – employees who use our core values to create meaningful, sustainable change in… MORE
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Meet Linda Padilla NYCHA is celebrating National Customer Service Week 2021 during the week of October 18-22. This year’s theme, “Power of Service,” reaffirms and celebrates our commitment to excellent customer service. As part of the celebrations, we are highlighting NYCHA Changemakers – employees who use our core values to create meaningful, sustainable change in… MORE
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Meet Sam Awelewa, Lead Oversight Team Specialist NYCHA is proud of our hardworking staff members who are making a difference for residents. Learn more about how we’re becoming a better landlord through their efforts. In this employee spotlight, meet Sam Awelewa, Lead Oversight Team Specialist in the Environmental Health and Safety Department. A resident of Brooklyn, Mr. Awelewa has worked… MORE
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