Exceptional Colleagues - NYCHA Now

LaToya Ramseur began her career at NYCHA in 2010 working at the Customer Contact Center in Long Island City as a Customer Information Representative and is now the Assistant Director of the Conversion Unit in Public Housing Tenancy Operations. No matter her job title, her favorite work at the Authority has always been helping residents. … Continue Reading Meet LaToya Ramseur, Assistant Director of Public Housing Tenancy Operations

Exceptional Colleagues Highlighted May 2024

May 7, 2024 Latoya Jordan

Serving NYCHA Since 1982: Meet the Castellano-Gencarelli Family

NYCHA roots run deep in many families, but one family has a unique connection to the agency. The Castellano-Gencarelli family boasts three generations of employees, with a combined 65 years of NYCHA work experience. Christina Gencarelli (currently Deputy Director of Vendor Diversity), her mother Christina Castellano-Gencarelli, and her grandmother Marie Castellano, have each devoted… Continue Reading Serving NYCHA Since 1982: Meet the Castellano-Gencarelli Family

Exceptional Colleagues Highlighted May 2024 Partnerships

May 6, 2024 Michael Corwin

NYCHA CEO Honored with Salvadori Center’s Public Service Award

NYCHA Chief Executive Officer Lisa Bova-Hiatt was honored with the Salvadori Center’s 2024 Award for Public Service at the non-profit organization’s annual benefit on May 1. Established in 1987, the Salvadori program teaches science, technology, engineering, arts/architecture, and math (STEAM) to youth through a collaborative, hands-on, project-based approach that uses the built environment – buildings,… Continue Reading NYCHA CEO Honored with Salvadori Center’s Public Service Award

Exceptional Colleagues May 2024 Sustainability

May 3, 2024 Joshua Olesker

NYCHA’s Katy Burgio Wins Waste360 40 Under 40 Award

Katy Burgio, Deputy Director of Sustainability Programs for NYCHA’s Asset and Capital Management group, was recently named one of 2024’s Waste360 40 Under 40 Award winners. The Waste360 40 Under 40 Awards recognize and honor the next generation of professional leaders whose work is shaping the future of the waste and recycling industry. The winners… Continue Reading NYCHA’s Katy Burgio Wins Waste360 40 Under 40 Award

Exceptional Colleagues May 2024 Milestones

May 1, 2024 Michael Corwin

April Work Anniversaries

Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in April! Continue Reading April Work Anniversaries

Image of NYCHA employees who attended Denim Day in the Bronx

April 2024 Exceptional Colleagues

April 30, 2024 Latoya Jordan

NYCHA Employees Raise Awareness for Sexual Assault Awareness Month

On April 24, the Bronx Resident Services, Partnerships, and Initiatives (RPSI) team participated in Denim Day to stand in solidarity with victims and survivors of sexual assault and raise awareness of Sexual Assault Awareness Month (SAAM), which is every April. The event was organized by Denise Pabon, a Social Worker in NYCHA’s Family Partnerships… Continue Reading NYCHA Employees Raise Awareness for Sexual Assault Awareness Month

April 2024 Exceptional Colleagues Highlighted

April 18, 2024 Vincent Echavaria

Celebrating Administrative Professionals Day

Meet Evelyn Sanchez, Executive Assistant to the CEO Evelyn Sanchez has a front-row seat to the demanding work schedule of NYCHA’s top leader. Working as Executive Assistant to Lisa Bova-Hiatt, the Chief Executive Officer of the nation’s largest public housing authority, may come with an imposing list of tasks on some days, but Ms. Sanchez… Continue Reading Celebrating Administrative Professionals Day

April 2024 Exceptional Colleagues NYCHA Leadership

April 15, 2024 Latoya Jordan

Arvind Sohoni, EVP of Strategy & Innovation, Delivers New York Law School Lecture on Public Housing History

Arvind Sohoni, NYCHA’s Executive Vice President of Strategy and Innovation, delivered a lecture entitled American Castles: 90 Years of Public Housing in New York to an auditorium of students, professors, public housing officials, and residents at New York Law School on February 28. The lecture traced a line from the development of the first 17th century… Continue Reading Arvind Sohoni, EVP of Strategy & Innovation, Delivers New York Law School Lecture on Public Housing History

April 2024 Exceptional Colleagues

April 12, 2024 Latoya Jordan

Revamped Muster Brings Consistency Across NYCHA Developments and Inspires Poetry

The Caretaker muster – the daily meeting during which supervisors can set the agenda and provide crucial information to Caretaker staff – has been revamped. As of April 1, daily musters for Caretakers now follow the same structure, schedule, and content across all NYCHA developments. Supervisory staff have daily topics to discuss during muster every… Continue Reading Revamped Muster Brings Consistency Across NYCHA Developments and Inspires Poetry

April 2024 Exceptional Colleagues

April 10, 2024 Latoya Jordan

Meet Ella Santos

Deputy Director of NYCHA’s Project Management Unit As a graduate of New York University’s Wagner Graduate School of Public Service, Ella Santos feels that her specialized studies in international development have provided her with a useful perspective for her work at NYCHA. Studying how different countries operate, each with their own unique populations, customs, and… Continue Reading Meet Ella Santos

April 2024 Exceptional Colleagues Highlighted

April 8, 2024 Latoya Jordan

Meet Adriane Curry

Neighborhood Service Coordinator Supports and Empowers Resident Association Leaders Adriane “Cookie” Curry is a Neighborhood Service Coordinator who supports and assists resident associations (RA) in Queens – though the resident association presidents she works with say she’s more like family. In her role as a member of the Resident Participation and Civic Engagement (RPCE) team,… Continue Reading Meet Adriane Curry

April 2024 Exceptional Colleagues

April 3, 2024 Latoya Jordan

Meet Antigua Middleton, Project Manager

A graduate of the urban studies master’s program at the CUNY School of Labor and Urban Studies, and the architectural technology bachelor’s program from CUNY’s NYC College of Technology, Antigua Middleton, a Project Manager in NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES), has long been interested in public housing policy and development. After… Continue Reading Meet Antigua Middleton, Project Manager

April 2024 Exceptional Colleagues Highlighted

April 2, 2024 Latoya Jordan

NYCHA Employee Receives Presidential Lifetime Achievement Award

On March 15, Margarita Cabral, Senior Administrative Manager in the Lead Hazard Control Department, received a Presidential Lifetime Achievement Award (also known as the Presidential Volunteer Service Award) for her community activism and advocacy. A White House-authorized certifying organization presented a surprised Ms. Cabral with her award while she was hosting a symposium on sickle… Continue Reading NYCHA Employee Receives Presidential Lifetime Achievement Award

April 2024 Exceptional Colleagues Milestones

April 1, 2024 Michael Corwin

March Work Anniversaries

Exceptional Colleagues March 2024

March 29, 2024 Vincent Echavaria

Celebrating Women’s History Month: Meet Yadhira Espinal, Senior Director of Planning and Project Management

Every March, we mark Women’s History Month by celebrating the contributions women have made throughout American history as well as the achievements women continue to make today. This year’s theme highlights “women who advocate for equity, diversity, and inclusion,” and we recognize women in our community who, through their leadership and advocacy, are helping to… Continue Reading Celebrating Women’s History Month: Meet Yadhira Espinal, Senior Director of Planning and Project Management

Exceptional Colleagues March 2024

March 22, 2024 Latoya Jordan

Celebrating Women’s History Month: Meet Kadijah Wilson, Administrative Community Relations Specialist

Every March, we mark Women’s History Month by celebrating the contributions women have made throughout American history as well as the achievements women continue to make today. This year’s theme highlights “women who advocate for equity, diversity, and inclusion,” and we recognize women in our community who, through their leadership and advocacy, are helping to… Continue Reading Celebrating Women’s History Month: Meet Kadijah Wilson, Administrative Community Relations Specialist

Exceptional Colleagues March 2024

March 22, 2024 Joshua Olesker

Celebrating Social Work Month: Meet Suzanne Brosgole-Setari LCSW, NYCHA Social Work Supervisor

March is National Social Work Month; to honor the importance of social work and the dedicated professionals who support the NYCHA community, we reached out to longtime NYCHA Supervisor Suzanne Brosgole-Setari LCSW to learn about the broad range of social services she and her colleagues provide for NYCHA residents every day. Can you tell us… Continue Reading Celebrating Social Work Month: Meet Suzanne Brosgole-Setari LCSW, NYCHA Social Work Supervisor

Exceptional Colleagues March 2024

March 15, 2024 Vincent Echavaria

Celebrating Women’s History Month: Meet Alina Williams, Community Coordinator

Exceptional Colleagues Featured March 2024

March 1, 2024 Latoya Jordan

Meet Sybille Louis, Vice President of the Performance Tracking and Analytics Department

Every March, we mark Women’s History Month by celebrating the contributions women have made throughout American history as well as the achievements women continue to make today. This year’s theme highlights “women who advocate for equity, diversity, and inclusion,” and we recognize women in our community who, through their leadership and advocacy, are helping to… Continue Reading Meet Sybille Louis, Vice President of the Performance Tracking and Analytics Department

Exceptional Colleagues March 2024 Milestones

March 1, 2024 Michael Corwin

February Work Anniversaries

Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in February! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years of Service… Continue Reading February Work Anniversaries

Exceptional Colleagues February 2024 Highlighted NYCHA Leadership

February 16, 2024 Vincent Echavaria

NYCHA Executive David Rohde Recognized as a ‘Notable General Counsel’

NYCHA’s Executive Vice President (EVP) for Legal Affairs and General Counsel David Rohde has been named among the city’s 2024 Notable General Counsels by Crain’s New York Business. The publication’s annual list of Notable General Counsels celebrates the lawyers who are considered vital to New York City’s business community. Mr. Rohde, who was appointed to… Continue Reading NYCHA Executive David Rohde Recognized as a ‘Notable General Counsel’

Exceptional Colleagues February 2024

February 14, 2024 Latoya Jordan

Meet Candice White, Community Associate

When Candice White joined NYCHA in 2021, she wasn’t working here long before getting promoted to the Post Conversion Unit. Her team, which is within Resident Outreach Conversion and Modernization Services, supports residents of NYCHA developments that are being converted to Section 8 funding through the PACT (Permanent Affordability Commitment Together) program. As Ms.… Continue Reading Meet Candice White, Community Associate

Exceptional Colleagues February 2024 Health & Safety Highlighted

February 9, 2024 Joshua Olesker

Meet Jegan Abraham, Director of NYCHA’s Office of Water Quality

Making sure that residents have access to clean, safe water is one of NYCHA’s top priorities. In late 2022, NYCHA’s Office of Water Quality (OWQ) was established to centralize and ensure the Authority’s control of water safety and quality issues in all of its developments. The OWQ assesses and addresses any level of bacteria detected… Continue Reading Meet Jegan Abraham, Director of NYCHA’s Office of Water Quality

Image of Samantha Rogers, Strategic Planning Manager

Exceptional Colleagues February 2024 Highlighted

February 6, 2024 Latoya Jordan

Meet Samantha Rogers, Strategic Planning Manager

For Samantha Rogers, a Strategic Project Manager at NYCHA, improving the lives of residents is personal. As a native New Yorker who grew up in a Manhattan NYCHA development, Ms. Rogers appreciates the fact that NYCHA is constantly trying to find new ways to support residents. Coming to work for NYCHA, Ms. Rogers pointed out,… Continue Reading Meet Samantha Rogers, Strategic Planning Manager

Exceptional Colleagues February 2024 Milestones

February 1, 2024 Michael Corwin

January Work Anniversaries

Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in January! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years of Service… Continue Reading January Work Anniversaries

Exceptional Colleagues Health & Safety January 2024

January 26, 2024 Joshua Olesker

NYCHA’s OMAR Team Honored at Customer Service Week Luncheon

On the afternoon of November 13, NYCHA’s Office of Mold Assessment and Remediation (OMAR) team was recognized for its many accomplishments since its founding in 2018. The event, held at 1200 Waters Place in the Bronx, provided NYCHA’s leadership an opportunity to thank the OMAR team directly for the difference they make in the lives… Continue Reading NYCHA’s OMAR Team Honored at Customer Service Week Luncheon

Exceptional Colleagues IT News and Notes January 2024

January 25, 2024 Joshua Olesker

NYCHA Technology Leaders Honored at GovTech 2023

NYCHA’s Information Technology team was well represented at the most recent iteration of the Digital New York City Technology Forum (or as participants call it, “GovTech”), held at the New York Marriott Hotel at the Brooklyn Bridge this past November. GovTech is an annual conference which brings together tech-focused public-sector professionals and leading industry partners… Continue Reading NYCHA Technology Leaders Honored at GovTech 2023

Exceptional Colleagues Highlighted January 2024

January 23, 2024 Vincent Echavaria

Energy-Efficient Heating System Replaces NYCHA’s Oldest Boilers at Berry Houses

Former boilers were maintained by veteran heating technicians for decades This past fall, a newly installed set of boilers started running for the first time at Berry Houses, just as NYCHA entered another heating season. It was the beginning of a new era for the Staten Island development, where NYCHA’s longest running boilers –… Continue Reading Energy-Efficient Heating System Replaces NYCHA’s Oldest Boilers at Berry Houses

An image of Dorothy Ho, Operational Analyst

Exceptional Colleagues January 2024

January 18, 2024 Latoya Jordan

Meet Dorothy Ho, Operational Analyst

For Dorothy Ho, an Operational Analyst in the Department of Management and Planning, accurate data is key to performing her role and serving the needs of NYCHA residents. Ms. Ho is part of a team which performs evaluations and operations analyses, oversees programs and initiatives, and assists with property management-related orders and contracts. Her team… Continue Reading Meet Dorothy Ho, Operational Analyst

Exceptional Colleagues Health & Safety January 2024

January 16, 2024 Joshua Olesker

Meet Kenneth Worrell, Supervisor Plumber

Kenneth Worrell is a seasoned professional plumber and one of only two Supervisor Plumbers overseeing the resolution of all plumbing-related issues at NYCHA developments across Queens and Staten Island. “They go above and beyond in providing services to our residents,” said Cesar Gonzalez, NYCHA’s Vice President for Public Housing Operations in Queens and Staten Island.… Continue Reading Meet Kenneth Worrell, Supervisor Plumber

Exceptional Colleagues Highlighted January 2024

January 3, 2024 Latoya Jordan

Meet Yvette Andino, Vice President for Employee Engagement

In 1993, fresh out of Hunter College, Yvette Andino showed up to a City University of New York (CUNY) job fair at Madison Square Garden with 35 copies of her resume, interviewed on the spot, and landed a job in human resources. She had no idea at the time that her first job would launch… Continue Reading Meet Yvette Andino, Vice President for Employee Engagement

Exceptional Colleagues January 2024 Milestones

January 2, 2024 Michael Corwin

December Work Anniversaries

December 2023 Exceptional Colleagues

December 22, 2023 Vincent Echavaria

Longtime Resident Devotes Nearly Half a Century to NYCHA Service

For nearly 50 years, Birdie Glenn has been looking out for her fellow residents of Robinson Houses in Harlem. Whether as the supervisor of the local Resident Watch or the longtime president of the resident association, Ms. Glenn has built a reputation as a voice for the community. A resident of Robinson Houses since… Continue Reading Longtime Resident Devotes Nearly Half a Century to NYCHA Service

December 2023 Exceptional Colleagues NYCHA Leadership

December 22, 2023 Michael Corwin

Happy New Year

Dear Colleagues, As we approach the New Year, this is an excellent opportunity to reflect on our efforts in 2023 as well as the advancements we’d like to make in the months ahead. It’s an honor to lead such a hardworking team whose top priority is improving the quality of life in NYCHA communities. I’m… Continue Reading Happy New Year

December 2023 Exceptional Colleagues

December 11, 2023 Latoya Jordan

David Rohde Awarded for Outstanding Service as NYCHA’s General Counsel

David Rohde, Executive Vice President for Legal Affairs and General Counsel at NYCHA, has won the Dorothy Marie Miner Award for Outstanding Service as Counsel to an Agency. The award, which is bestowed by the New York City Law Department to an attorney with at least three years of legal service in an agency… Continue Reading David Rohde Awarded for Outstanding Service as NYCHA’s General Counsel

Image of three people holding out New York City Marathon Medals

December 2023 Exceptional Colleagues Highlighted

December 5, 2023 Latoya Jordan

NYCHA at the 53rd Annual New York City Marathon

Several NYCHA employees, including members of its very own Running Club, joined over 51,000 other runners competing in the third largest edition of the annual New York City Marathon to date. The marathon, now in its 53rd year, began in Staten Island, and saw runners progress through Brooklyn, Queens, Manhattan, and the Bronx, before finishing… Continue Reading NYCHA at the 53rd Annual New York City Marathon

December 2023 Exceptional Colleagues Milestones

December 1, 2023 Michael Corwin

November Work Anniversaries

Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in November! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years of Service… Continue Reading November Work Anniversaries

Exceptional Colleagues Highlighted November 2023

November 28, 2023 Joshua Olesker

U.S. Veterans Exemplify Leadership through Service

In honor of Veterans Day, we asked three dedicated NYCHA staffers who are also U.S. military veterans to tell us about their service and how it has helped them in their careers at NYCHA. Joseph Pesante has worked as a Clerical Aide with NYCHA’s General Services Department in Long Island City since 2016; he served… Continue Reading U.S. Veterans Exemplify Leadership through Service

Exceptional Colleagues Highlighted November 2023 NYCHA Leadership

November 22, 2023 Michael Corwin

Thank You

Let us recognize the important work that NYCHA employees do each day on behalf of public housing residents and all that you continue to accomplish to transform the Authority. I am extremely proud to lead NYCHA and this remarkable team, and grateful for your dedication and commitment to meeting extraordinary challenges and delivering quality service to our residents. Continue Reading Thank You

Exceptional Colleagues November 2023

November 1, 2023 Michael Corwin

October Work Anniversaries

Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in October! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years of Service… Continue Reading October Work Anniversaries

Exceptional Colleagues October 2023

October 31, 2023 Michael Corwin

Meet Zobeira Martinez, Senior Director of the Resident Relocation Services Department

From a very young age, Zobeira Martinez (known as Zoby) knew she wanted to help people – and continue her family’s tradition of paying forward the kindness and support they received after relocating to the United States from the Dominican Republic. As a college student living in NYCHA’s Hope Gardens development, Ms. Martinez had some… Continue Reading Meet Zobeira Martinez, Senior Director of the Resident Relocation Services Department

Exceptional Colleagues October 2023

October 18, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.        Read on to learn more about the final participant we… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues Highlighted October 2023

October 18, 2023 Latoya Jordan

Let’s Talk Data: Meet Anne-Marie Flatley, Senior Vice President of Performance Management and Analytics

When Anne-Marie Flatley answered a newspaper ad for a City Research Scientist in 1998, she had no idea that 25 years later she’d be leading a department responsible for analyzing millions of records and data that help NYCHA understand its residents, track programs and initiatives to determine if they are operating successfully, and improve how… Continue Reading Let’s Talk Data: Meet Anne-Marie Flatley, Senior Vice President of Performance Management and Analytics

Exceptional Colleagues October 2023

October 13, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.        Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues October 2023

October 2, 2023 Michael Corwin

September Work Anniversaries

Exceptional Colleagues September 2023

September 28, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.        Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues Highlighted September 2023

September 22, 2023 Latoya Jordan

NYCHA Employee Honored for Her Work with Older Adult Residents in Crisis

In recognition of World Elder Abuse Awareness Day, NYCHA employee Lauren Antoine received the Sarita Bonnilla Memorial Elder Justice Hero Award from The Harry and Jeanette Weinberg Center for Elder Justice at the Hebrew Home at Riverdale for her work on behalf of older adult NYCHA residents who have experienced neglect or abuse. Ms. Antoine… Continue Reading NYCHA Employee Honored for Her Work with Older Adult Residents in Crisis

Exceptional Colleagues September 2023

September 19, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.        Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues September 2023

September 15, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.        Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues September 2023

September 12, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.        Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Employee Voices Exceptional Colleagues Featured September 2023

September 12, 2023 Vincent Echavaria

Inventions Enhance Job Efficiency for Tompkins Houses Carpenter

Inside the carpenter shop at Tompkins Houses, Stephen Jackman opened a small door on what he calls his “keep everything compartment.” Indeed, this universal storage cart built by Mr. Jackman is an invention that would make many a hardware store clerk proud. Constructed of plywood and standing roughly four feet tall on wheels, the customized… Continue Reading Inventions Enhance Job Efficiency for Tompkins Houses Carpenter

Exceptional Colleagues September 2023

September 6, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.        Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues September 2023

September 1, 2023 Nii Akrofi Smart-Abbey

Meet Veronica Richardson, Rear-Loading Compactor Truck Driver

Veronica Richardson loves to go above and beyond when executing her tasks. She is also not afraid to take on new challenges, like driving one of NYCHA’s rear-loading compactor trucks. In November 2021, NYCHA’s Waste Management Department started a rear-loader collection program to remove more than five tons of waste daily from several developments across… Continue Reading Meet Veronica Richardson, Rear-Loading Compactor Truck Driver

Exceptional Colleagues September 2023

September 1, 2023 Michael Corwin

August Work Anniversaries

Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in August! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years of Service… Continue Reading August Work Anniversaries

August 2023 Exceptional Colleagues

August 31, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.        Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

August 2023 Exceptional Colleagues

August 28, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.        Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

August 2023 Exceptional Colleagues

August 17, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.        Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

August 2023 Exceptional Colleagues

August 14, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.        Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

August 2023 Exceptional Colleagues Featured

August 14, 2023 Vincent Echavaria

Two Women Caretakers Named John DeCarlo Award Recipients for First Time

An annual NYCHA award honoring outstanding caretakers has recognized two women for the first time in its nearly 25-year history. The John DeCarlo Memorial Award, named after a longtime NYCHA caretaker who lost his life while on duty at Brooklyn’s Marlboro Houses in 1997, is presented each year to two exemplary caretakers with a minimum… Continue Reading Two Women Caretakers Named John DeCarlo Award Recipients for First Time

August 2023 Exceptional Colleagues

August 1, 2023 Michael Corwin

July Work Anniversaries

August 2023 Exceptional Colleagues

August 1, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.       Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues July 2023

July 28, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.       Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues July 2023

July 24, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.       Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

four people: three women and one man. woman second from left is holding an award

Exceptional Colleagues July 2023

July 17, 2023 Latoya Jordan

Cindy Anderson Wins NYC IT Leadership Inspirational Leader Award

Congratulations to Cindy Anderson, NYCHA’s Vice President of IT Service Management, for winning a 2023 New York City IT Leadership Inspirational Leader Award. The award honors a motivational leader who “brings out the best in others through inspiration, compassion, mentorship, and exemplary performance.” She was presented with the award in June at the NYC… Continue Reading Cindy Anderson Wins NYC IT Leadership Inspirational Leader Award

Exceptional Colleagues July 2023

July 17, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.      Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues July 2023

July 10, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program received training and coaching in areas such as strategic communications and crisis management, and they had the opportunity to enhance their leadership and management skills through mentorship.      Read on to learn more about a few of the… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues July 2023

July 5, 2023 Latoya Jordan

June Work Anniversaries

Exceptional Colleagues Highlighted June 2023 SafeNYCHA

June 30, 2023 Nii Akrofi Smart-Abbey

NYCHA Recognizes Staff at 2023 Safety Awards

NYCHA’s 2023 Safety Awardees and Safety Associates were honored at a June 28 Safety Awards Ceremony for their efforts to create, practice, and uphold healthy and safe working environments. At the awards ceremony, held at the Johnson Community Center in Harlem, awards were also presented for two employee-nominated categories: Safety Innovation and Safety Leadership. The… Continue Reading NYCHA Recognizes Staff at 2023 Safety Awards

Exceptional Colleagues Health & Safety Highlighted June 2023

June 23, 2023 Vincent Echavaria

Meet Arturo Vargas, Supervisor City Laborer for Mold Remediation

As the supervisor city laborer for mold remediation at NYCHA, Arturo Vargas was ready to take on the challenge of battling mold. He knew that by helping to rid apartments of mold growth, he would be ensuring a healthier environment for residents in their homes and improving their quality of life. “I was ready for… Continue Reading Meet Arturo Vargas, Supervisor City Laborer for Mold Remediation

Exceptional Colleagues June 2023

June 16, 2023 Nii Akrofi Smart-Abbey

Passing the Torch at the First Session of NYCHA’s Coaching and Mentoring Leadership Academy

The first session of NYCHA’s Coaching and Mentoring Leadership Academy (CMLA) wrapped up on June 15 with a call to action to participants, especially the mentees, to pay things forward by mentoring others in the Authority. Twenty-five supervisory staff from across NYCHA with diverse leadership experiences mentored 25 other staff to help them fulfill… Continue Reading Passing the Torch at the First Session of NYCHA’s Coaching and Mentoring Leadership Academy

Exceptional Colleagues June 2023

June 15, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants    

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program are receiving training and coaching in areas such as strategic communications and crisis management, and they get the opportunity to enhance their leadership and management skills through mentorship.     Read on to learn more about a few of… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants    

Employee Voices Exceptional Colleagues Highlighted June 2023

June 13, 2023 Michael Corwin

Meet Michael Sills, Housing Manager of LHD Central Office Operations

June is National Pride Month, which commemorates the 1969 Stonewall uprising and recognizes the impact and contributions of individuals who identify as lesbian, gay, bisexual, transgender, queer/questioning, intersex, and asexual (LGBTQIA+). In honor of Pride Month, we highlight the work of NYCHA’s LGBTQIA+ employees. Continue Reading Meet Michael Sills, Housing Manager of LHD Central Office Operations

Exceptional Colleagues June 2023

June 5, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants 

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program are receiving training and coaching in areas such as strategic communications and crisis management, and they get the opportunity to enhance their leadership and management skills through mentorship.    Read on to learn more about a few of… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants 

Exceptional Colleagues June 2023

June 1, 2023 Michael Corwin

May Work Anniversaries

Exceptional Colleagues May 2023

May 29, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants 

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program are receiving training and coaching in areas such as strategic communications and crisis management, and they get the opportunity to enhance their leadership and management skills through mentorship.    Read on to learn more about a few of… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants 

Exceptional Colleagues May 2023

May 26, 2023 Vincent Echavaria

Meet Millie Molina, Senior Manager for Events & Communications Services

Former Resident, Seasoned Manager Is Retiring After Nearly 25 Years at NYCHA NYCHA has held a prominent place in the life and career of Millie Molina. A native New Yorker, Ms. Molina spent her childhood as a resident of Patterson Houses in the Bronx before her family eventually purchased a home in Queens Village. After… Continue Reading Meet Millie Molina, Senior Manager for Events & Communications Services

Exceptional Colleagues Highlighted May 2023

May 22, 2023 Michael Corwin

Meet Amanda Moore, Assistant Director of Intake, Assessment, and Zone Coordination

Growing up in Tilden Houses in Brownsville, Brooklyn, Amanda Moore always knew she wanted to work in public service. In the summers, she went to camp through her development’s community center and took part in the center’s after-school program: “The center gave us a place to go, and the staff were amazing! I’ll never forget… Continue Reading Meet Amanda Moore, Assistant Director of Intake, Assessment, and Zone Coordination

Exceptional Colleagues May 2023

May 16, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program are receiving training and coaching in areas such as strategic communications and crisis management, and they get the opportunity to enhance their leadership and management skills through mentorship.   Read on to learn more about a few of… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues May 2023

May 9, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program are receiving training and coaching in areas such as strategic communications and crisis management, and they get the opportunity to enhance their leadership and management skills through mentorship.  Read on to learn more about a few of… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues May 2023

May 8, 2023 Nii Akrofi Smart-Abbey

Celebrating Asian American and Pacific Islander Heritage Month

As a native New Yorker who grew up in Manhattan’s Chinatown, Kevin Law-Lee knows the value of community. He also knows when to seize an opportunity to serve, as he did in 2018 when he joined NYCHA from the private sector. “Public service offers me the opportunity to contribute to the greater good by… Continue Reading Celebrating Asian American and Pacific Islander Heritage Month

Exceptional Colleagues May 2023

May 1, 2023 Michael Corwin

April Work Anniversaries

Kudos for Longtime Service to Residents and the City Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in April! 5 Years of Service 10 Years of Service 15 Years of Service 20 Years of Service 25 Years… Continue Reading April Work Anniversaries

April 2023 Exceptional Colleagues Highlighted

April 28, 2023 Vincent Echavaria

Honoring NYCHA’s Administrative Professionals

NYCHA appreciates the hard work of our administrative staff who support residents and employees across the five boroughs. In honor of National Administrative Professionals Day, celebrated during the last week of April, we recognize the contributions of Red Hook West Houses Secretaries Brenai Campbell and Laura Gonzalez, two of the many administrative employees whose dedication… Continue Reading Honoring NYCHA’s Administrative Professionals

April 2023 Exceptional Colleagues

April 26, 2023 Nii Akrofi Smart-Abbey

Meet Mariam Thorne, Property Maintenance Supervisor at Bay View Houses

Eighteen years ago, when Mariam Thorne landed a job as a Seasonal Aide at Hammel Houses in Queens, she saw it as an opportunity to launch a career at NYCHA. She did not have to wait long for her career at the Authority to blossom. At the end of her seasonal term, she got hired… Continue Reading Meet Mariam Thorne, Property Maintenance Supervisor at Bay View Houses

April 2023 Exceptional Colleagues Highlighted

April 12, 2023 Nii Akrofi Smart-Abbey

Meet NYCHA’s Audiovisual Unit

If you have ever attended an official NYCHA event, either at a central office or at a development, or used NYCHA’s conference room audio-visual equipment to conduct a meeting, then you have experienced firsthand the handiwork of NYCHA’s Audiovisual (A/V) Unit. The unit, part of the Department of Communications, is made up of two audio-visual… Continue Reading Meet NYCHA’s Audiovisual Unit

April 2023 Exceptional Colleagues Highlighted

April 11, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program are receiving training and coaching in areas such as strategic communications and crisis management, and they get the opportunity to enhance their leadership and management skills through mentorship. Read on to learn more about a few of… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

April 2023 Exceptional Colleagues

April 3, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program are receiving training and coaching in areas such as strategic communications and crisis management, and they get the opportunity to enhance their leadership and management skills through mentorship.  Over the next few weeks, we will profile some… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

April 2023 Exceptional Colleagues Milestones

April 3, 2023 Michael Corwin

March Work Anniversaries

Exceptional Colleagues March 2023

March 28, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program are receiving training and coaching in areas such as strategic communications and crisis management, and they get the opportunity to enhance their leadership and management skills through mentorship. Over the next few weeks, we will profile some… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues March 2023

March 22, 2023 Latoya Jordan

Celebrating Women’s History Month: Meet Andra Stanley, NYCHA’s New Deputy Chief of Staff

During Women’s History Month, we honor the contributions women have made and continue to make. From frontline staff at developments to executives in the central offices, women employees at NYCHA are leading the way in helping to improve and strengthen NYCHA. We spoke with Andra Stanley, who joined NYCHA as Deputy Chief of Staff last… Continue Reading Celebrating Women’s History Month: Meet Andra Stanley, NYCHA’s New Deputy Chief of Staff

Exceptional Colleagues Highlighted March 2023 SafeNYCHA

March 17, 2023 Nii Akrofi Smart-Abbey

Meet NYCHA’s Asbestos Team Supervisors

Richard Kocurek, Mohammed Hossain, and Jose Seymour lead a small but vital team of asbestos inspectors and handlers who address about 90 percent of asbestos issues in NYCHA developments across the five boroughs. The three supervisors have a combined 87 years of experience in the field of lead and asbestos abatement. Mr. Kocurek, an asbestos… Continue Reading Meet NYCHA’s Asbestos Team Supervisors

Exceptional Colleagues Featured March 2023

March 13, 2023 Michael Corwin

Celebrating Women’s History Month

Meet Leticia Barboza, NYCHA’s Photographer (Who Goes the Extra Mile – Sometimes Vertically) The work of NYCHA Staff Photographer Leticia Barboza – whose handiwork you’ve seen in many of the articles here – aligns perfectly with the theme of this year’s Women’s History Month: Celebrating Women Who Tell Our Stories. And Ms. Barboza is known… Continue Reading Celebrating Women’s History Month

Exceptional Colleagues March 2023

March 10, 2023 Nii Akrofi Smart-Abbey

Meet the Coaching and Mentoring Leadership Academy Participants

In January 2023, NYCHA launched its first ever Coaching and Mentoring Leadership Academy. The 16-week program is providing participants with an opportunity to enhance their leadership and management skills through training and mentorship. Academy participants are receiving training and coaching in areas such as strategic communications, public speaking, crisis management, effective writing, customer service, and… Continue Reading Meet the Coaching and Mentoring Leadership Academy Participants

Exceptional Colleagues Highlighted March 2023

March 9, 2023 Latoya Jordan

Celebrating Women’s History Month: Meet Lauren Gray, Chief of Staff to the Chief Operating Officer

During Women’s History Month, we honor the contributions women have made and continue to make. From frontline staff at developments to executives in the central offices, women employees at NYCHA are leading the way in helping to improve and strengthen NYCHA. We spoke with Lauren Gray, Chief of Staff to the Chief Operating Officer (COO),… Continue Reading Celebrating Women’s History Month: Meet Lauren Gray, Chief of Staff to the Chief Operating Officer

Exceptional Colleagues Highlighted March 2023

March 6, 2023 Nii Akrofi Smart-Abbey

Celebrating Social Work Month: Meet Marina Oteiza, Director of Family Partnerships

March is Social Work Month, an opportunity to celebrate the profession and help others learn about the many positive contributions its practitioners make to society. NYCHA has had its own social services department since 1978. The department, now known as Family Partnerships, has undergone several changes – in name and function – since its creation.… Continue Reading Celebrating Social Work Month: Meet Marina Oteiza, Director of Family Partnerships

Exceptional Colleagues Highlighted March 2023

March 1, 2023 Nii Akrofi Smart-Abbey

Celebrating Women’s History Month: Meet Michele Moore, Director of Comprehensive Modernization

Michele Moore is not one to shy away from a challenge. On the contrary, she welcomes it. Coming from a family of public servants – her mother was a public school teacher and her father worked at NYCHA for over 30 years – Ms. Moore said she knew public service could be challenging sometimes. But… Continue Reading Celebrating Women’s History Month: Meet Michele Moore, Director of Comprehensive Modernization

Exceptional Colleagues March 2023 Milestones

March 1, 2023 Michael Corwin

February Work Anniversaries

Exceptional Colleagues February 2023 Highlighted NYCHA Leadership

February 23, 2023 Vincent Echavaria

Celebrating Black History Month

Meet Annika Lescott-Martinez, NYCHA’s Chief Financial Officer Managing the funds of the nation’s largest public housing authority might seem daunting, but Annika Lescott-Martinez isn’t one to be intimidated. “I’m used to dealing with big numbers; big numbers don’t scare me,” stated Ms. Lescott-Martinez, NYCHA’s Chief Financial Officer and Executive Vice President of Finance. Her… Continue Reading Celebrating Black History Month

REES Job Generation Supervisor George Gomez

Exceptional Colleagues February 2023

February 21, 2023 Vincent Echavaria

Meet George Gomez, Supervisor of REES Job Generation

Connecting NYCHA residents to sustainable employment has a deeper meaning for George Gomez. As the Supervisor of Job Generation in NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES), Mr. Gomez works with NYCHA departments, development partners, and contractors to provide residents with a variety of economic opportunities, including training and employment. “I’ve definitely found… Continue Reading Meet George Gomez, Supervisor of REES Job Generation

Exceptional Colleagues February 2023 Highlighted

February 13, 2023 Nii Akrofi Smart-Abbey

Meet Yolanda Brooks, Community Associate in the Office of Public Safety & Security

For nearly a decade, Yolanda Brooks dreamed of becoming a NYCHA employee. In 2011, after recovering from a stroke she suffered in 2001, the Taft Houses resident got her first shot at collaborating with NYCHA as a supervisor for the Resident Watch program. It was a volunteer position that saw her helping to ensure the… Continue Reading Meet Yolanda Brooks, Community Associate in the Office of Public Safety & Security

Exceptional Colleagues Featured February 2023 NYCHA Leadership

February 9, 2023 Michael Corwin

Celebrating Black History Month

During Black History Month, we are reminded of the opportunity that public housing has provided to countless families since its foundation and its role in fostering a society that is more fair and just. We spoke with Marvin Walton, NYCHA’s Deputy Chief Operating Officer, who has spent decades working in public housing, to get his thoughts on the institution, what it’s like to help run the largest public housing authority in the nation, and what the future may bring. Continue Reading Celebrating Black History Month