The Environmental Health and Safety Department’s (EHS) Employee Safety Oversight Unit (ESOU) monitors NYCHA’s compliance with regulations and standards governing employee safety. ESOU also investigates reports of unsafe conditions at workplaces. As a part of their work, ESOU performs activities such as: One of NYCHA’s critical safety programs is its Confined Space Safety Program. Confined… MORE
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Hispanic Heritage Month, also known as Latinx Heritage Month, is a month-long annual celebration from September 15 through October 15. These dates were selected to incorporate the independence days of Chile, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, and Nicaragua. Latinx Heritage Month recognizes the legacies and contributions of individuals who trace their roots to… MORE
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A veteran fire protection engineer was recently appointed as NYCHA’s first Director of Fire Safety. After more than five years as Engineering Manager for fire protection systems at MTA-Long Island Railroad (LIRR), the nation’s busiest commuter railroad, Joe Terranova has joined NYCHA to oversee the new Fire Safety Department. Mr. Terranova – who previously served… MORE
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NYCHA recently celebrated the first graduates of a new training initiative that seeks to empower agency leaders as part of citywide efforts to enhance services for residents. Thirty employees serving as neighborhood administrators across the five boroughs completed the 12-week program, the Operations Leadership Institute (OLI), with a ceremony on July 26. A project administered… MORE
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LaToya Cleary has spent 14 of her 23 years at NYCHA as a Plasterer Helper. She enjoys working with her hands – in part because her father was a builder in Brooklyn – and aims to become a Plasterer. Thanks to a new NYCHA initiative dubbed the “Plasterer Academy,” she may be able to achieve… MORE
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Until recently, Andrea Williams had worked mainly as a security guard. But when the COVID pandemic hit, she had to seek other opportunities when she lost her job. That search led her to NYCHA, where she secured a role as a Seasonal Aide in 2021. After giving the position her all, she became a permanent… MORE
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NYCHA’s 2023 Safety Awardees and Safety Associates were honored at a June 28 Safety Awards Ceremony for their efforts to create, practice, and uphold healthy and safe working environments. At the awards ceremony, held at the Johnson Community Center in Harlem, awards were also presented for two employee-nominated categories: Safety Innovation and Safety Leadership. The… MORE
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June is Caribbean-American Heritage Month in the U.S., which celebrates the culture, heritage, and contributions of people of Caribbean descent living in America. This month, a new employee group, the Caribbean-American Association, launched and is open to all employees, including Caribbean Americans and those who have an appreciation for the countries and their cultural diversity.… MORE
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As the supervisor city laborer for mold remediation at NYCHA, Arturo Vargas was ready to take on the challenge of battling mold. He knew that by helping to rid apartments of mold growth, he would be ensuring a healthier environment for residents in their homes and improving their quality of life. “I was ready for… MORE
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Management offices across the five boroughs will soon experience a reduction in the amount of time they have to wait for their information technology (IT)-related challenges to be resolved, thanks to a new “Neighborhood IT” initiative launched in March. Led by Kim Maxwell (formerly senior driver of NYCHA’s Digital Van), technicians from the new… MORE
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June is National Pride Month, which commemorates the 1969 Stonewall uprising and recognizes the impact and contributions of individuals who identify as lesbian, gay, bisexual, transgender, queer/questioning, intersex, and asexual (LGBTQIA+). In honor of Pride Month, we highlight the work of NYCHA’s LGBTQIA+ employees.
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On June 1, members of the NYCHA Runners and Walkers Club joined thousands of runners and walkers from across the city for the 2023 JPMorgan Chase Corporate Challenge in Central Park. The 3.5-mile race, established in 1977, is the world’s largest corporate running event. More than 20,000 runners from over 500 companies participated in… MORE
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Growing up in Tilden Houses in Brownsville, Brooklyn, Amanda Moore always knew she wanted to work in public service. In the summers, she went to camp through her development’s community center and took part in the center’s after-school program: “The center gave us a place to go, and the staff were amazing! I’ll never forget… MORE
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As someone who relishes taking on a diversity of tasks, Kerri Jew welcomes a NYCHA job portfolio that can be “extremely varied.” “I really like to do lots of different things at once,” Ms. Jew said about her responsibilities as Executive Vice President and Chief Administrative Officer. “I think it’s exciting and interesting to learn… MORE
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Kimberly Tyre is a longtime Jefferson Houses resident who is committed to bettering her community. She recently became a NYCHA employee, in a position that enables her to pursue her passion for engaging her fellow residents and connecting them to beneficial resources. In November 2022, Ms. Tyre joined NYCHA’s Emergency Management and Services Department as… MORE
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NYCHA appreciates the hard work of our administrative staff who support residents and employees across the five boroughs. In honor of National Administrative Professionals Day, celebrated during the last week of April, we recognize the contributions of Red Hook West Houses Secretaries Brenai Campbell and Laura Gonzalez, two of the many administrative employees whose dedication… MORE
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On April 17, 1907, the City of New York recorded its largest-ever immigrant arrivals on Ellis Island. In honor of the significance of this moment, since 2004 the City has set aside a week in April to commemorate Immigrant Heritage Week, celebrating the contributions immigrant New Yorkers like NYCHA employee Adetoun Adeyemo and NYCHA resident… MORE
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If you have ever attended an official NYCHA event, either at a central office or at a development, or used NYCHA’s conference room audio-visual equipment to conduct a meeting, then you have experienced firsthand the handiwork of NYCHA’s Audiovisual (A/V) Unit. The unit, part of the Department of Communications, is made up of two audio-visual… MORE
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In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program are receiving training and coaching in areas such as strategic communications and crisis management, and they get the opportunity to enhance their leadership and management skills through mentorship. Read on to learn more about a few of… MORE
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Richard Kocurek, Mohammed Hossain, and Jose Seymour lead a small but vital team of asbestos inspectors and handlers who address about 90 percent of asbestos issues in NYCHA developments across the five boroughs. The three supervisors have a combined 87 years of experience in the field of lead and asbestos abatement. Mr. Kocurek, an asbestos… MORE
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During Women’s History Month, we honor the contributions women have made and continue to make. From frontline staff at developments to executives in the central offices, women employees at NYCHA are leading the way in helping to improve and strengthen NYCHA. We spoke with Lauren Gray, Chief of Staff to the Chief Operating Officer (COO),… MORE
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March is Social Work Month, an opportunity to celebrate the profession and help others learn about the many positive contributions its practitioners make to society. NYCHA has had its own social services department since 1978. The department, now known as Family Partnerships, has undergone several changes – in name and function – since its creation.… MORE
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Michele Moore is not one to shy away from a challenge. On the contrary, she welcomes it. Coming from a family of public servants – her mother was a public school teacher and her father worked at NYCHA for over 30 years – Ms. Moore said she knew public service could be challenging sometimes. But… MORE
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Meet Raymond Miller, NYCHA Resident Board Member During Black History Month, we are reminded of the opportunity that public housing has provided to countless families since its foundation and its role in fostering a society that is more fair and just. We spoke with Raymond Miller — a Johnson Houses resident who was appointed to… MORE
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Meet Annika Lescott-Martinez, NYCHA’s Chief Financial Officer Managing the funds of the nation’s largest public housing authority might seem daunting, but Annika Lescott-Martinez isn’t one to be intimidated. “I’m used to dealing with big numbers; big numbers don’t scare me,” stated Ms. Lescott-Martinez, NYCHA’s Chief Financial Officer and Executive Vice President of Finance. Her… MORE
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Meet James McKoy, NYCHA Resident Board Member During Black History Month, we are reminded of the opportunity that public housing has provided to countless families since its foundation and its role in fostering a society that is more fair and just. We spoke with James McKoy — a Williams Plaza resident who was appointed to… MORE
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For nearly a decade, Yolanda Brooks dreamed of becoming a NYCHA employee. In 2011, after recovering from a stroke she suffered in 2001, the Taft Houses resident got her first shot at collaborating with NYCHA as a supervisor for the Resident Watch program. It was a volunteer position that saw her helping to ensure the… MORE
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In a year when climate policy advancements took shape across the globe, NYCHA and its partners celebrated several local achievements that continue the Authority’s progress toward a more sustainable future. From the launch of a Clean Energy Academy and other programs supporting green careers, to the awarding of several grants and development of innovative projects,… MORE
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While Tischelle George has held roles in different departments throughout her 16-year career at NYCHA, they have all furthered her passion for education, mentoring, and ensuring residents and employees have the information and resources necessary to be successful. Currently, Ms. George is the director of special projects for Operations Support Services (OSS), where she provides… MORE
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Overall, 36,103 apartments across 137 developments are in pre-development, under construction, or have completed renovation through PACT.
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The past year was a productive one for NYCHA’s Healthy Homes Unit as it increased its efforts to provide safe and healthy homes for residents, through projects such as roof fan replacement and collaboration with other NYCHA departments to clean up mold and stop leaks. In 2022, the Healthy Homes Unit’s Office of Mold Assessment… MORE
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We are pleased to announce that after several months of in-person and virtual public meetings with residents, resident leaders, and advocates to develop the Public Housing Preservation Trust draft voting procedures, and a nearly six-week public comment period on the draft voting procedures, the final voting procedures are now available. Based on the valuable feedback… MORE
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The Spanish-language flier posted at the Bronx’s Butler Houses announcing a planning meeting for basketball court and playground upgrades is no ordinary flier: It is the 10,000th document translated into a foreign language for NYCHA residents in the 14 years the Language Services Unit (LSU) has been keeping track. “It’s a huge achievement that we… MORE
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Eva Trimble was appointed NYCHA’s Chief Operating Officer (COO) in July 2022. She was previously the Authority’s first-ever Executive Vice President for Strategy and Innovation, a role in which she led efforts to develop and implement the Transformation Plan to strengthen our organization and the ways we serve residents. Read on to learn more about COO Trimble and… MORE
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Over 200 residents from Gowanus Houses and Wyckoff Gardens recently had the opportunity to share their ideas and feedback on the future repairs and renovation work coming to their development during community visioning workshops led by NYCHA’s Comprehensive Modernization (Comp Mod) team. The workshops (held in Wyckoff Gardens in October and Gowanus Houses in November)… MORE
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On June 9, NYCHA’s Office of Mold Assessment and Remediation (OMAR) held a ceremony to recognize more than 50 staff who worked on NYCHA’s ventilation programs. Notably, OMAR staff completed an Authority-wide roof fan project, which involved replacing 6,188 roof fans and confirming that an additional 2,248 fans are functional and can be kept in… MORE
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When Edith Taylor-Campbell makes a commitment to serve, she turns it into a career. This can be said for both her work at NYCHA and service with the United States Army. The housing assistant joined the NYCHA workforce nearly three decades ago in 1994, while accumulating an equally impressive 26 years of military service with… MORE
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NYCHA Policy Advisor Debora Lopes discussed the latest developments in sustainability and wellness in built spaces at the 2022 Greenbuild International Conference in San Francisco last week. “It was fantastic to present on NYCHA’s decarbonization roadmap, especially our Clean Heat for all Challenge,” Ms. Lopes said. “Decarbonization in affordable housing requires ambitious policies and… MORE
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No one is more surprised than Motor Vehicle Operator Oren Boujo that his 33rd year as a NYCHA Fleet driver begins this November. “It’s amazing,” he said. “Who holds a job for 33 years?” Probably fellow Fleet Motor Vehicle Operator Kenneth Shindler: In January, he will begin his 31st year as a NYCHA Fleet driver.… MORE
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Sam Mordi might be moving on from his longtime career at NYCHA, but not without taking with him a wealth of appreciation from his colleagues. After working for 30 years in the Law Department, Mr. Mordi is retiring from his position as Deputy General Counsel for housing litigation on August 31. In recognition of his… MORE
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NYCHA’s Environmental Health and Safety Department’s (EHS) Lead Oversight Team (LOT) oversees all lead-based paint (LBP) activities to identify, prevent, or correct any non-compliance with the applicable requirements. The team consists of three U.S. Environmental Protection Agency-certified Risk Assessors who are led by a certified Field Supervisor. As part of NYCHA’s Lead Compliance Assurance program,… MORE
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For almost a decade, Shanna Castillo and her team have worked to continue to develop NYCHA’s Office of Resident Economic Empowerment & Sustainability (REES) — which connects residents to employment and career advancement, adult education and vocational training, financial empowerment, and business development — into a model of how partnership and access to opportunities can… MORE
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Like many who have worked extensively in government, Brian Honan knows that building relationships is key to advancing legislation and solving complex problems for people in the community. As Senior Vice President of NYCHA’s Office of Intergovernmental Relations, the bonds he has formed with NYCHA residents, members of the public, and elected officials are… MORE
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“Jobs don’t have genders,” says Judaline Cassidy, who first picked up plumbing tools 25 years ago and has been working in the industry ever since. Five years ago, she founded Tools and Tiaras, a non-profit committed to advancing the participation of females in traditionally male-dominated industries such as electrical, carpentry, plumbing, and auto mechanic trades.… MORE
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Teri Dawson has been a Neighborhood Administrator for Brooklyn Property Management since January 2022. Though the role is new for her, she’s been part of many memorable moments in NYCHA’s history as a 36-year NYCHA employee and a former resident of 26 years. “I came to NYCHA in 1984 as a baby, straight out of… MORE
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NYCHA’s Environmental Health and Safety Department’s (EHS) Integrated Pest Management Oversight Team (IPMOT) oversees pest mitigation and extermination measures to ensure compliance with best practices and existing standard procedures, in accordance with the principles of NYCHA’s Integrated Pest Management (IPM) approach. As part of its work, the IPMOT: Conducts oversight inspections of staff providing pest… MORE
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The Junior Knicks are back at NYCHA. Following its inaugural season last year, the Junior Knicks Basketball League has returned with 25 sites across NYCHA slated to host games and skills and drills clinics this summer. In partnership with the Junior Knicks and the NYPD, NYCHA kicked off the 2022 league season with a community… MORE
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Meet Ernesto Rodriguez, Administrative Training Coordinator at Learning & Development’s Maintenance Training Center Whenever Ernesto Rodriguez goes to a NYCHA development, he recognizes most of the property management and maintenance staff – because he trained them. Mr. Rodriguez is the Administrator of HR’s Maintenance Training Center, which equips assistant superintendents, superintendents, and field staff with… MORE
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Twenty-three years ago, Antonia Zambrano submitted her resume at a job fair and shortly after became a NYCHA employee. Starting out as a Bilingual Housing Assistant for the Leased Housing Department, she is now the Assistant Director of the Leased Housing Department’s Central Office Operations. All of the positions Ms. Zambrano has held at the… MORE
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A resident of Brooklyn’s Boulevard Houses, Lisa Gladden has worked at NYCHA for about 22 years. Most of that time was spent at Sumner Houses in Brooklyn, where she served as a secretary before accepting the housing assistant job at Breukelen Houses nearly two years ago. Ms. Gladden started her career at NYCHA through the… MORE
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June is National Pride Month, which commemorates the 1969 Stonewall uprising and recognizes the impact and contributions of individuals who identify as lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+). In honor of Pride Month, we’re highlighting the work of NYCHA’s LGBTQ+ employees. “I’m ‘Cherry.’ I don’t ascribe to labels or pronouns. If someone asks how… MORE
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Dear Colleagues, The passage this month of the Public Housing Preservation Trust by the State legislature is truly a momentous occasion in the history of public housing – here in New York City and across the nation – and a big step forward for NYCHA residents. The Trust will allow us to complete billions of… MORE
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Running strong for nearly 30 years, NYCHA’s Running Club took on yet another J.P. Morgan Corporate Challenge race in Central Park on June 2. Eleven of the club’s members gathered to represent NYCHA this year in the Corporate Challenge, an annual 3.5-mile road race that takes place in 15 locations across the world and aims… MORE
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For two years, 11 NYCHA residents sharpened their knowledge of public housing, leadership skills, and organizing as part of NYCHA’s first cohort of the Resident Leadership Academy. They graduated from the program in December, ready to put their skills into action at their developments and in their communities. The Resident Leadership Academy (RLA) is a… MORE
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As part of the NYCHA 2.0 Waste Management Plan and related efforts to better manage waste across the Authority, NYCHA’s Sustainability Programs Department coordinated the installation of in-sink food waste disposers at three initial developments: Meltzer Tower, Baruch Addition, and Two Bridges in the Lower East Side. Food waste disposals reduce the amount of organic… MORE
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At the December NYCHA Board meeting, General Manager Vito Mustaciuolo announced the retirement of James Secreto, Chief of the NYPD’s Housing Bureau, whose 2,100 officers patrol NYCHA developments. Following the announcement, Chair Greg Russ presented Chief Secreto with a plaque recognizing his work in maintaining safety at our developments. Chief Secreto began his NYPD career… MORE
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New York is home to about 115,000 speakers of Bengali, the sixth most spoken language in the city. As a volunteer with NYCHA’s Language bank, Avik Das, a management auditor at the Authority, helps Bengali speakers who have limited English proficiency get access to the public housing and Section 8 programs, driven by his conviction… MORE
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On December 16, about 230 NYCHA staff came together at the NYPD headquarters’ cavernous auditorium to discuss “opportunity, transformation, and excellence,” the theme of the Quarterly Leadership Meeting. Director of Community Development Leroy Williams kicked off the daylong event: “We’re bringing back this NYCHA tradition because it’s a great way to discuss where we are… MORE
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CBS New York reported on NYCHA’s efforts to ensure consistent heat service for residents. Watch it here:
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Denise Guess, Administrative Community Relations Specialist in the Resident Engagement Department, was honored on December 11 with the prestigious 2019 Isaac Liberman Public Service Award. Sponsored by The Hundred Year Association of New York, comprising companies, religious institutions, and non-profit organizations that are over 100 years old, the award has been presented to outstanding New… MORE
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Every September during National Preparedness Month, Americans are encouraged to get prepared for disasters or emergencies in their homes, businesses, and communities. Since 2013, NYCHA’s Emergency Services Department (ESD) has actively promoted that effort by ensuring its staff is well trained and properly equipped to address challenges that arise from gas leaks, floods, power failures,… MORE
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To improve service to residents and their quality of life, NYCHA is implementing significant health and safety-related improvements Authority-wide while continuing its focus on accountability and integrity. As part of this work, NYCHA created three new departments: The Compliance Department, which ensures that the Authority meets its legal, regulatory, and ethical responsibilities; The Environmental Health… MORE
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As part of its “International Day of Older Persons” celebration on October 1, CABS Homecare honored several members of the community who work hard to improve the quality of life for seniors in our city. One of those recognized at the ceremony in Brooklyn was one of NYCHA’s own: Karen Patterson, Deputy Director of the… MORE
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The community came together to breathe new life into a mural at the entrance of the senior center at Astoria Houses in Queens. The mural, which was created in 1981, depicts Martin Luther King Jr. delivering his monumental “I Have a Dream” speech on the steps of the Lincoln Memorial, Rosa Parks sitting peacefully but… MORE
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Welcome to the Compliance Department’s first newsletter! Who Are We? The Compliance Department was created as part of the January 31, 2019 Agreement between NYCHA, the U.S. Department of Housing and Urban Development (HUD), and the U.S. Attorney’s Office for the Southern District of New York. The department is led by Acting Chief Compliance Officer… MORE
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NYCHA hosted a job fair at 250 Broadway on July 12 that resulted in job offers for 36 of the pre-screened attendees. The job offers were for positions at NYCHA such as Construction Project Manager (Levels 1-3), Industrial Hygienist, and Construction Inspector. In addition to on-the-spot interviews, the job fair featured a presentation from the NYC… MORE
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They are the next generation of social workers, advocates, journalists, IT professionals, doctors, teachers, and public servants – NYCHA residents pursuing their degrees at City University of New York colleges, and this year’s recipients of NYCHA-CUNY Resident Scholarships. On September 17, NYCHA and CUNY celebrated 25 residents for their academic excellence, leadership, and contributions to… MORE
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One of Chair & CEO Greg Russ’s top priorities during his first 100 days on the job is to meet with NYCHA residents and staff across the city to hear how we can best work together to make progress. In addition to joining residents for Family Days and holding discussions with Resident Association members, Chair… MORE
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On the morning of August 29, Plasterer Jerzy Skiba and Plasterer’s Helper Joseph Hunter were about to do some plastering work in a bathroom at Mitchel Houses in the Bronx, a routine repair, when a fire broke out in the apartment’s bedroom. By acting fast, and heroically, they potentially saved many lives. Mr. Skiba and… MORE
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June 20 was a typical day at work for Anita McDougald, a Referral Associate in NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES). Her regular duties include speaking with residents who call the REES hotline seeking more information about available services and job opportunities, as well as greeting residents who come to the REES… MORE
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More than 2,700 NYCHA residents in Bushwick, Brooklyn, will see major repairs and renovations to their homes, scheduled to be completed in 2021. Approximately 1,315 apartments at Hope Gardens, Palmetto Gardens, Bushwick II (Groups A & C), Bushwick II (Groups B & D), and Bushwick II CDA (Group E) will benefit from complete kitchen and… MORE
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A new mural series at the Lillian Wald Senior Center vividly showcases the rich history and culture of immigrants who shaped the Lower East Side and continue to shape the community. Unveiled on July 10, “Roots/Raíces” is a series of five colorful murals on 1,200 square feet of the center’s exterior walls. The mural project… MORE
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Dear Colleagues: I am incredibly honored to be appointed Chair and CEO of the New York City Housing Authority by Mayor Bill de Blasio. As the nation’s largest public housing authority, NYCHA leads the way in demonstrating the importance of investing in and preserving affordable housing. And I appreciate the Authority’s critical role in the… MORE
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NYCHA is piloting a faster way to handle garbage pickup with the use of six new, 100 percent electric-powered tilt trucks. The trucks will also improve development cleanliness at six sites and reduce the Authority’s vehicle-related carbon emissions. These electric-powered vehicles can carry up to 1,000 pounds of trash each trip and will enable property… MORE
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“The more that you read, the more things you will know. The more that you learn, the more places you’ll go.” — Dr. Seuss This summer, NYCHA’s youngest residents are going on amazing new adventures found in the pages of books. During the month of June, NYCHA handed out 62,700 free books to children and… MORE
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NYCHA staff members were recognized recently by Deputy Mayor for Operations Laura Anglin for their hard work helping to reduce the rat population at developments where they were most problematic. On July 29, NYCHA staff, along with employees from the city’s Departments of Education, Mental Health and Hygiene, Sanitation, and Parks & Recreation, were singled… MORE
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NYCHA activated its Situation Room at 90 Church Street from Thursday, July 18 through Sunday, July 21 to centralize its efforts to handle issues arising from the heat wave that struck the city during that time. It included representatives from departments such as the Office of Emergency Management; Emergency Services; Operations; Capital Projects; Maintenance, Repairs,… MORE
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Over the course of five days, Charles Starks, Assistant Superintendent at Queensbridge Houses North, and Julio Figueroa, Assistant Superintendent at Queensbridge Houses South, joined a group of their colleagues at a special training to learn the ins and outs of inspecting mold, identifying its underlying causes, and using new tools to efficiently identify and remediate… MORE
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It was a momentous day for NYCHA and the future of New York City’s public housing as partners cut the ribbon to celebrate $560 million in completed upgrades to Ocean Bay Apartments in Far Rockaway, Queens. This was NYCHA’s first, and the country’s largest, single-site conversion under HUD’s Rental Assistance Demonstration (RAD), switching 1,395 apartments… MORE
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As part of NYCHA’s efforts to reduce the rat population, 57 developments are receiving extra help tailored to each development’s specific needs – that includes dry-ice abatement treatments, more exterminators, new trash bins, and new interior and exterior compactors. In addition, NYCHA is replacing 50 dirt basements with concrete and installing 8,000 door sweeps on… MORE
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On May 2, NYCHA’s M/WBE & S3BC Procurement Fair at the Johnson Community Center at Manhattan’s Johnson Houses drew over 260 M/WBE and S3BC vendors looking to learn about the numerous contracting opportunities available at NYCHA and other organizations – one of the biggest turnouts ever for the annual event. M/WBEs are “minority- and women-owned… MORE
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For nearly four months this past year, Ajene Eustace, Director of the Capital Projects Division’s (CPD) Construction Safety & Quality Department, spent one day a week discussing and learning with his colleagues across City government about how to lead organizational change at their agencies as part of the NYC Leadership Institute. Mr. Eustace joins other… MORE
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This past winter season, NYCHA’s Situation Room was activated on 10 separate occasions for extreme cold and snowstorms. NYCHANow spoke with Rudy Murillo, NYCHA’s Director of the Office of Emergency Management (OEM), to learn more about how the Situation Room operates in its mission to help safeguard the Authority’s residents, staff, and property during emergency… MORE
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Through this NYCHANow feature, employees write about their careers at the Authority. If you’d like to share your story, please send an email to nychanow@nycha.nyc.gov. On February 22, 2011, I started my career as a fulltime employee of NYCHA as a Caretaker J at Williamsburg Houses, after coming through NYCHA’s Resident Training Academy. During my first… MORE
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Every year, NYCHA developments produce nearly 200,000 tons of waste. Managing such a large amount of waste and the pests it attracts is a daily challenge. This month, the Authority released its NYCHA 2.0 Waste Management Plan to tackle this challenge and improve resident quality of life by making NYCHA developments visibly clean and free of pests… MORE
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In May 2000, I graduated from Utica College with a Bachelor of Science degree in public relations and journalism. Nineteen years later, students from my alma mater visited me at NYCHA to learn more about careers in the communications industry. This past March, NYCHA was one of the first stops for the school’s “Communications in… MORE
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NYCHA’s Employee Engagement Committee (ECC) monthly meetings provide us with the knowledge needed to help create a more productive and collaborative work environment. So it wasn’t a surprise that an area of concentration that is sometimes overlooked was highlighted for EEC members by Celeste Segure, NYCHA’s Director of Equal Opportunity, at the EEC’s February meeting. Ms.… MORE
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On April 15, Mayor Bill de Blasio joined Interim Chair and CEO Kathryn Garcia and General Manager Vito Mustaciuolo at the Williamsburg Community Center in Brooklyn to kick off NYCHA’s new lead-based paint testing program. For the first time ever, 135,000 apartments will be tested with portable X-ray fluorescence (XRF) analyzers. Surpassing local and federal… MORE
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If it hasn’t come to your development yet, it will soon: a 55-inch, interactive touch-screen monitor that can support everything from video conferencing and training webinars to real-time updates on each development’s work orders and potential emergencies. You can also use these “Smart Screens” like computers to access NYCHA Connect, NYCHANow, and The NYCHA Journal… MORE
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For the fourth consecutive year and for the fifth time, NYCHA received the Distinguished Budget Presentation Award from the Government Finance Officers Association (GFOA) last August. GFOA created the award program in 1984 to recognize state and local governments that prepare budget documents of the highest quality, as established by the National Advisory Council on… MORE
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For the past 85 years, tens of thousands of women have worked at NYCHA, helping the Authority provide affordable housing to low- and moderate-income New Yorkers. Currently, women make up nearly half of NYCHA’s employees. This year, we closed Women’s History Month by featuring interviews with NYCHA employees working in non-traditional careers for women. The… MORE
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NYCHA residents ended Black History Month with a musical celebration that highlighted legends and the achievements of African Americans throughout the country’s history. On February 28, more than 300 residents from developments across the city filled the Johnson Community Center in Harlem for the event hosted by NYCHA’s Family Partnerships Department. Audience members were treated… MORE
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This spring, NYCHA will begin lead-based paint testing of approximately 135,000 NYCHA apartments citywide. NYCHA recently selected seven contractors to provide lead-based paint inspection services: Airtek Environmental, Arc Environmental, ATC Group, JLC Environmental, Lew Corporation, The ALC Group, and TRC Environmental. The $88 million contract starts April 1 and continues through September 30, 2020. Contractors… MORE
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General Manager Vito Mustaciuolo ushered in the Lunar New Year with NYCHA’s Chinese-American Association on February 14 at the Jing Fong restaurant in Manhattan’s Chinatown. About 200 employees and guests enjoyed a nine-course banquet, Chinese dance performances, a tai chi demonstration, and a visit from ancient China’s “King of Fortune.” General Manager Mustaciuolo delivered greetings… MORE
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If you’ve called NYCHA’s Customer Contact Center (CCC) recently, you may have noticed a new feature that allows you to receive a callback instead of waiting on hold. The new option was launched in January to improve customer service for residents. The callback feature lets callers know the estimated wait time and gives them the… MORE
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NYCHANow is introducing a new feature in which employees write about their careers at the Authority. If you’d like to share your story, please send an email to nychanow@nycha.nyc.gov. Since October 2007, I have worked at REES’s central office at 787 Atlantic Avenue in Brooklyn. On Tuesdays and Thursdays, I conduct one-on-one assessments and use… MORE
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Dear Colleagues, I am excited to introduce myself as NYCHA’s new Interim Chair & CEO. For years, I have worked on behalf of my fellow New Yorkers to ensure they receive the best essential services from the City. As Senior Advisor for Citywide Lead Prevention, I led the development and launch of LeadFreeNYC, a comprehensive… MORE
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As part of the NextGen Office initiative, NYCHA’s IT Department continues to improve the technology available at development offices to help staff work more efficiently. Below are some programs that will launch this year; each involves virtual training, help desk support, and, in some cases, on-site training. NextGen Smart Screens: A 55-inch, interactive touch screen… MORE
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Dear Colleagues, We are pleased to announce the launch of Alternative Work Schedule (AWS), a new way of scheduling certain front-line staff that ensures greater coverage at our developments. For the first time in about 50 years, we will have caretakers, their supervisors, assistant resident building superintendents, and resident building superintendents working at our developments… MORE
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