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Exceptional ColleaguesHighlightedOctober 2023

Let’s Talk Data: Meet Anne-Marie Flatley, Senior Vice President of Performance Management and Analytics  

When Anne-Marie Flatley answered a newspaper ad for a City Research Scientist in 1998, she had no idea that 25 years later she’d be leading a department responsible for analyzing millions of records and data that help NYCHA understand its residents, track programs and initiatives to determine if they are operating successfully, and improve how… MORE

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Employee VoicesHighlightedPartnershipsSeptember 2023

NYCHA Employees Thrive in Management Roles Years After NRTA Janitorial Training 

Several years after starting their NYCHA careers as Caretakers, Tiphany Malloy and Jermaine Hall have moved up the ranks to management-level roles.   South Beach Houses resident Ms. Malloy has been serving as an Assistant Resident Buildings Superintendent at the Woodson/Van Dyke II Houses consolidation in Brooklyn for over a year, while former Saint Mary’s… MORE

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Exceptional ColleaguesHighlightedSeptember 2023

NYCHA Employee Honored for Her Work with Older Adult Residents in Crisis 

In recognition of World Elder Abuse Awareness Day, NYCHA employee Lauren Antoine received the Sarita Bonnilla Memorial Elder Justice Hero Award from The Harry and Jeanette Weinberg Center for Elder Justice at the Hebrew Home at Riverdale for her work on behalf of older adult NYCHA residents who have experienced neglect or abuse.   Ms. Antoine… MORE

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Health & SafetyHighlightedSeptember 2023

Meet the EHS Employee Safety Oversight Unit (ESOU) 

The Environmental Health and Safety Department’s (EHS) Employee Safety Oversight Unit (ESOU) monitors NYCHA’s compliance with regulations and standards governing employee safety. ESOU also investigates reports of unsafe conditions at workplaces.  As a part of their work, ESOU performs activities such as:  One of NYCHA’s critical safety programs is its Confined Space Safety Program. Confined… MORE

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CelebrationsHighlightedSeptember 2023

Celebrating the Hispanic and Latinx Community

Hispanic Heritage Month, also known as Latinx Heritage Month, is a month-long annual celebration from September 15 through October 15. These dates were selected to incorporate the independence days of Chile, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, and Nicaragua. Latinx Heritage Month recognizes the legacies and contributions of individuals who trace their roots to… MORE

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August 2023Health & SafetyHighlightedNYCHA Leadership

Meet Joe Terranova, Director of Fire Safety 

A veteran fire protection engineer was recently appointed as NYCHA’s first Director of Fire Safety.   After more than five years as Engineering Manager for fire protection systems at MTA-Long Island Railroad (LIRR), the nation’s busiest commuter railroad, Joe Terranova has joined NYCHA to oversee the new Fire Safety Department. Mr. Terranova – who previously served… MORE

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August 2023HighlightedNeighborhood AdministratorsNYCHA Leadership

New Leadership Training Program Graduates First Class of Administrators

NYCHA recently celebrated the first graduates of a new training initiative that seeks to empower agency leaders as part of citywide efforts to enhance services for residents.   Thirty employees serving as neighborhood administrators across the five boroughs completed the 12-week program, the Operations Leadership Institute (OLI), with a ceremony on July 26. A project administered… MORE

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Exceptional ColleaguesHighlightedJune 2023SafeNYCHA

NYCHA Recognizes Staff at 2023 Safety Awards 

NYCHA’s 2023 Safety Awardees and Safety Associates were honored at a June 28 Safety Awards Ceremony for their efforts to create, practice, and uphold healthy and safe working environments.  At the awards ceremony, held at the Johnson Community Center in Harlem, awards were also presented for two employee-nominated categories: Safety Innovation and Safety Leadership. The… MORE

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Employee VoicesHighlightedJune 2023

Meet the Leaders of NYCHA’s New Caribbean-American Association  

June is Caribbean-American Heritage Month in the U.S., which celebrates the culture, heritage, and contributions of people of Caribbean descent living in America. This month, a new employee group, the Caribbean-American Association, launched and is open to all employees, including Caribbean Americans and those who have an appreciation for the countries and their cultural diversity.… MORE

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HighlightedIT News and NotesJune 2023

NYCHA Rolls Out New IT Initiative to Improve Customer Service  

Management offices across the five boroughs will soon experience a reduction in the amount of time they have to wait for their information technology (IT)-related challenges to be resolved, thanks to a new “Neighborhood IT” initiative launched in March.   Led by Kim Maxwell (formerly senior driver of NYCHA’s Digital Van), technicians from the new… MORE

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Exceptional ColleaguesHighlightedMay 2023

Meet Amanda Moore, Assistant Director of Intake, Assessment, and Zone Coordination  

Growing up in Tilden Houses in Brownsville, Brooklyn, Amanda Moore always knew she wanted to work in public service. In the summers, she went to camp through her development’s community center and took part in the center’s after-school program: “The center gave us a place to go, and the staff were amazing! I’ll never forget… MORE

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HighlightedMay 2023NYCHA Leadership

Celebrating Asian American and Pacific Islander Heritage Month: Meet Chief Administrative Officer Kerri Jew 

As someone who relishes taking on a diversity of tasks, Kerri Jew welcomes a NYCHA job portfolio that can be “extremely varied.”   “I really like to do lots of different things at once,” Ms. Jew said about her responsibilities as Executive Vice President and Chief Administrative Officer. “I think it’s exciting and interesting to learn… MORE

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Employee VoicesHighlightedMay 2023

Meet Kimberly Tyre, NYCHA Resident & Emergency Preparedness Associate 

Kimberly Tyre is a longtime Jefferson Houses resident who is committed to bettering her community. She recently became a NYCHA employee, in a position that enables her to pursue her passion for engaging her fellow residents and connecting them to beneficial resources. In November 2022, Ms. Tyre joined NYCHA’s Emergency Management and Services Department as… MORE

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April 2023Exceptional ColleaguesHighlighted

Honoring NYCHA’s Administrative Professionals

NYCHA appreciates the hard work of our administrative staff who support residents and employees across the five boroughs. In honor of National Administrative Professionals Day, celebrated during the last week of April, we recognize the contributions of Red Hook West Houses Secretaries Brenai Campbell and Laura Gonzalez, two of the many administrative employees whose dedication… MORE

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April 2023Exceptional ColleaguesHighlighted

Meet the Coaching and Mentoring Leadership Academy Participants 

In January 2023, NYCHA launched its first-ever Coaching and Mentoring Leadership Academy (CMLA). Participants in the 16-week program are receiving training and coaching in areas such as strategic communications and crisis management, and they get the opportunity to enhance their leadership and management skills through mentorship.  Read on to learn more about a few of… MORE

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Exceptional ColleaguesHighlightedMarch 2023

Celebrating Women’s History Month: Meet Lauren Gray, Chief of Staff to the Chief Operating Officer

During Women’s History Month, we honor the contributions women have made and continue to make. From frontline staff at developments to executives in the central offices, women employees at NYCHA are leading the way in helping to improve and strengthen NYCHA.  We spoke with Lauren Gray, Chief of Staff to the Chief Operating Officer (COO),… MORE

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Exceptional ColleaguesHighlightedMarch 2023

Celebrating Social Work Month: Meet Marina Oteiza, Director of Family Partnerships 

March is Social Work Month, an opportunity to celebrate the profession and help others learn about the many positive contributions its practitioners make to society.  NYCHA has had its own social services department since 1978. The department, now known as Family Partnerships, has undergone several changes – in name and function – since its creation.… MORE

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Exceptional ColleaguesFebruary 2023HighlightedNYCHA Leadership

Celebrating Black History Month  

Meet Annika Lescott-Martinez, NYCHA’s Chief Financial Officer  Managing the funds of the nation’s largest public housing authority might seem daunting, but Annika Lescott-Martinez isn’t one to be intimidated.   “I’m used to dealing with big numbers; big numbers don’t scare me,” stated Ms. Lescott-Martinez, NYCHA’s Chief Financial Officer and Executive Vice President of Finance.  Her… MORE

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Exceptional ColleaguesFebruary 2023Highlighted

Meet Yolanda Brooks, Community Associate in the Office of Public Safety & Security 

For nearly a decade, Yolanda Brooks dreamed of becoming a NYCHA employee.   In 2011, after recovering from a stroke she suffered in 2001, the Taft Houses resident got her first shot at collaborating with NYCHA as a supervisor for the Resident Watch program. It was a volunteer position that saw her helping to ensure the… MORE

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HighlightedJanuary 2023NYCHA PartnersSustainability

NYCHA Celebrates Key Landmarks for Sustainability in 2022 

In a year when climate policy advancements took shape across the globe, NYCHA and its partners celebrated several local achievements that continue the Authority’s progress toward a more sustainable future.  From the launch of a Clean Energy Academy and other programs supporting green careers, to the awarding of several grants and development of innovative projects,… MORE

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Exceptional ColleaguesHighlightedJanuary 2023

Meet Tischelle George, Director of Special Projects in Operations Support Services

While Tischelle George has held roles in different departments throughout her 16-year career at NYCHA, they have all furthered her passion for education, mentoring, and ensuring residents and employees have the information and resources necessary to be successful.  Currently, Ms. George is the director of special projects for Operations Support Services (OSS), where she provides… MORE

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Health & SafetyHighlightedJanuary 2023

NYCHA’s Healthy Homes Unit Makes Significant Progress for Residents in 2022 

The past year was a productive one for NYCHA’s Healthy Homes Unit as it increased its efforts to provide safe and healthy homes for residents, through projects such as roof fan replacement and collaboration with other NYCHA departments to clean up mold and stop leaks.   In 2022, the Healthy Homes Unit’s Office of Mold Assessment… MORE

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December 2022HighlightedPublic Housing Preservation Trust

Final Voting Procedures for the Public Housing Preservation Trust Now Available

We are pleased to announce that after several months of in-person and virtual public meetings with residents, resident leaders, and advocates to develop the Public Housing Preservation Trust draft voting procedures, and a nearly six-week public comment period on the draft voting procedures, the final voting procedures are now available.   Based on the valuable feedback… MORE

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December 2022Exceptional ColleaguesHighlightedMilestones

NYCHA’s Language Services Unit Completes Its 10,000th Translation 

The Spanish-language flier posted at the Bronx’s Butler Houses announcing a planning meeting for basketball court and playground upgrades is no ordinary flier: It is the 10,000th document translated into a foreign language for NYCHA residents in the 14 years the Language Services Unit (LSU) has been keeping track.   “It’s a huge achievement that we… MORE

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December 2022HighlightedNYCHA Leadership

Meet Eva Trimble, NYCHA’s Chief Operating Officer

Eva Trimble was appointed NYCHA’s Chief Operating Officer (COO) in July 2022. She was previously the Authority’s first-ever Executive Vice President for Strategy and Innovation, a role in which she led efforts to develop and implement the Transformation Plan to strengthen our organization and the ways we serve residents. Read on to learn more about COO Trimble and… MORE

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December 2022Highlighted

Visioning the Future of Gowanus Houses and Wyckoff Gardens

Over 200 residents from Gowanus Houses and Wyckoff Gardens recently had the opportunity to share their ideas and feedback on the future repairs and renovation work coming to their development during community visioning workshops led by NYCHA’s Comprehensive Modernization (Comp Mod) team. The workshops (held in Wyckoff Gardens in October and Gowanus Houses in November)… MORE

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HighlightedNovember 2022Sustainability

NYCHA’s Policy Advisor Presents at International Sustainability Conference 

NYCHA Policy Advisor Debora Lopes discussed the latest developments in sustainability and wellness in built spaces at the 2022 Greenbuild International Conference in San Francisco last week.   “It was fantastic to present on NYCHA’s decarbonization roadmap, especially our Clean Heat for all Challenge,” Ms. Lopes said. “Decarbonization in affordable housing requires ambitious policies and… MORE

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August 2022Health & SafetyHighlighted

Meet the EHS Lead Oversight Team (LOT)

NYCHA’s Environmental Health and Safety Department’s (EHS) Lead Oversight Team (LOT) oversees all lead-based paint (LBP) activities to identify, prevent, or correct any non-compliance with the applicable requirements. The team consists of three U.S. Environmental Protection Agency-certified Risk Assessors who are led by a certified Field Supervisor. As part of NYCHA’s Lead Compliance Assurance program,… MORE

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August 2022Exceptional ColleaguesHighlighted

Meet Shanna Castillo – Senior Director of NYCHA’s REES Office

For almost a decade, Shanna Castillo and her team have worked to continue to develop NYCHA’s Office of Resident Economic Empowerment & Sustainability (REES) — which connects residents to employment and career advancement, adult education and vocational training, financial empowerment, and business development — into a model of how partnership and access to opportunities can… MORE

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August 2022Exceptional ColleaguesHighlighted

Meet Brian Honan, Senior Vice President of Intergovernmental Relations 

Like many who have worked extensively in government, Brian Honan knows that building relationships is key to advancing legislation and solving complex problems for people in the community.    As Senior Vice President of NYCHA’s Office of Intergovernmental Relations, the bonds he has formed with NYCHA residents, members of the public, and elected officials are… MORE

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Health & SafetyHighlightedJuly 2022

Meet the EHS Integrated Pest Management Oversight Team (IPMOT) 

NYCHA’s Environmental Health and Safety Department’s (EHS) Integrated Pest Management Oversight Team (IPMOT) oversees pest mitigation and extermination measures to ensure compliance with best practices and existing standard procedures, in accordance with the principles of NYCHA’s Integrated Pest Management (IPM) approach. As part of its work, the IPMOT:  Conducts oversight inspections of staff providing pest… MORE

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Employee VoicesExceptional ColleaguesHighlightedJuly 2022

Making a Difference 

Meet Ernesto Rodriguez, Administrative Training Coordinator at Learning & Development’s Maintenance Training Center Whenever Ernesto Rodriguez goes to a NYCHA development, he recognizes most of the property management and maintenance staff – because he trained them. Mr. Rodriguez is the Administrator of HR’s Maintenance Training Center, which equips assistant superintendents, superintendents, and field staff with… MORE

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Exceptional ColleaguesHighlightedJune 2022

Meet Antonia Zambrano, Assistant Director of LHD Central Office Operations

Twenty-three years ago, Antonia Zambrano submitted her resume at a job fair and shortly after became a NYCHA employee. Starting out as a Bilingual Housing Assistant for the Leased Housing Department, she is now the Assistant Director of the Leased Housing Department’s Central Office Operations. All of the positions Ms. Zambrano has held at the… MORE

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Employee VoicesHighlightedJune 2022

Meet Cherry McCutchen, Director of Learning and Development

June is National Pride Month, which commemorates the 1969 Stonewall uprising and recognizes the impact and contributions of individuals who identify as lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+). In honor of Pride Month, we’re highlighting the work of NYCHA’s LGBTQ+ employees.    “I’m ‘Cherry.’ I don’t ascribe to labels or pronouns. If someone asks how… MORE

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February 2020Highlighted

Ready to Lead

For two years, 11 NYCHA residents sharpened their knowledge of public housing, leadership skills, and organizing as part of NYCHA’s first cohort of the Resident Leadership Academy. They graduated from the program in December, ready to put their skills into action at their developments and in their communities. The Resident Leadership Academy (RLA) is a… MORE

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HighlightedJanuary 2020

A Healthy Diversion

As part of the NYCHA 2.0 Waste Management Plan and related efforts to better manage waste across the Authority, NYCHA’s Sustainability Programs Department coordinated the installation of in-sink food waste disposers at three initial developments: Meltzer Tower, Baruch Addition, and Two Bridges in the Lower East Side. Food waste disposals reduce the amount of organic… MORE

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HighlightedJanuary 2020

Recognizing James Secreto, NYPD Housing Bureau Chief

At the December NYCHA Board meeting, General Manager Vito Mustaciuolo announced the retirement of James Secreto, Chief of the NYPD’s Housing Bureau, whose 2,100 officers patrol NYCHA developments. Following the announcement, Chair Greg Russ presented Chief Secreto with a plaque recognizing his work in maintaining safety at our developments. Chief Secreto began his NYPD career… MORE

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HighlightedJanuary 2020

Opportunity, Transformation, and Excellence

On December 16, about 230 NYCHA staff came together at the NYPD headquarters’ cavernous auditorium to discuss “opportunity, transformation, and excellence,” the theme of the Quarterly Leadership Meeting. Director of Community Development Leroy Williams kicked off the daylong event: “We’re bringing back this NYCHA tradition because it’s a great way to discuss where we are… MORE

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December 2019Highlighted

NYCHA Employee Receives Public Service Award

Denise Guess, Administrative Community Relations Specialist in the Resident Engagement Department, was honored on December 11 with the prestigious 2019 Isaac Liberman Public Service Award. Sponsored by The Hundred Year Association of New York, comprising companies, religious institutions, and non-profit organizations that are over 100 years old, the award has been presented to outstanding New… MORE

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HighlightedNovember 2019

Practicing Preparedness

Every September during National Preparedness Month, Americans are encouraged to get prepared for disasters or emergencies in their homes, businesses, and communities. Since 2013, NYCHA’s Emergency Services Department (ESD) has actively promoted that effort by ensuring its staff is well trained and properly equipped to address challenges that arise from gas leaks, floods, power failures,… MORE

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HighlightedNovember 2019

NYCHA’s New Departments

To improve service to residents and their quality of life, NYCHA is implementing significant health and safety-related improvements Authority-wide while continuing its focus on accountability and integrity. As part of this work, NYCHA created three new departments: The Compliance Department, which ensures that the Authority meets its legal, regulatory, and ethical responsibilities; The Environmental Health… MORE

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HighlightedOctober 2019

Announcing the 2019 NYCHA-CUNY Scholars

They are the next generation of social workers, advocates, journalists, IT professionals, doctors, teachers, and public servants – NYCHA residents pursuing their degrees at City University of New York colleges, and this year’s recipients of NYCHA-CUNY Resident Scholarships. On September 17, NYCHA and CUNY celebrated 25 residents for their academic excellence, leadership, and contributions to… MORE

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HighlightedJuly 2019

Rapid Response

NYCHA activated its Situation Room at 90 Church Street from Thursday, July 18 through Sunday, July 21 to centralize its efforts to handle issues arising from the heat wave that struck the city during that time. It included representatives from departments such as the Office of Emergency Management; Emergency Services; Operations; Capital Projects; Maintenance, Repairs,… MORE

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HighlightedJuly 2019

Reducing the Rat Population

As part of NYCHA’s efforts to reduce the rat population, 57 developments are receiving extra help tailored to each development’s specific needs – that includes dry-ice abatement treatments, more exterminators, new trash bins, and new interior and exterior compactors. In addition, NYCHA is replacing 50 dirt basements with concrete and installing 8,000 door sweeps on… MORE

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HighlightedJune 2019

Beneficial Connections

On May 2, NYCHA’s M/WBE & S3BC Procurement Fair at the Johnson Community Center at Manhattan’s Johnson Houses drew over 260 M/WBE and S3BC vendors looking to learn about the numerous contracting opportunities available at NYCHA and other organizations – one of the biggest turnouts ever for the annual event. M/WBEs are “minority- and women-owned… MORE

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April 2019Highlighted

Women’s History Month: A Spotlight on Women at NYCHA in Non-Traditional Careers

For the past 85 years, tens of thousands of women have worked at NYCHA, helping the Authority provide affordable housing to low- and moderate-income New Yorkers. Currently, women make up nearly half of NYCHA’s employees. This year, we closed Women’s History Month by featuring interviews with NYCHA employees working in non-traditional careers for women. The… MORE

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HighlightedMarch 2019

Lead-Based Paint Testing of 135,000 NYCHA Apartments

This spring, NYCHA will begin lead-based paint testing of approximately 135,000 NYCHA apartments citywide. NYCHA recently selected seven contractors to provide lead-based paint inspection services: Airtek Environmental, Arc Environmental, ATC Group, JLC Environmental, Lew Corporation, The ALC Group, and TRC Environmental. The $88 million contract starts April 1 and continues through September 30, 2020. Contractors… MORE

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HighlightedMarch 2019

Happy Lunar New Year

General Manager Vito Mustaciuolo ushered in the Lunar New Year with NYCHA’s Chinese-American Association on February 14 at the Jing Fong restaurant in Manhattan’s Chinatown. About 200 employees and guests enjoyed a nine-course banquet, Chinese dance performances, a tai chi demonstration, and a visit from ancient China’s “King of Fortune.” General Manager Mustaciuolo delivered greetings… MORE

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