Rapid Response

NYCHA activated its Situation Room at 90 Church Street from Thursday, July 18 through Sunday, July 21 to centralize its efforts to handle issues arising from the heat wave that struck the city during that time. It included representatives from departments such as the Office of Emergency Management; Emergency Services; Operations; Capital Projects; Maintenance, Repairs,… MORE

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Nominate a Caretaker for the John DeCarlo Memorial Award

We are pleased to announce that nominations are now being accepted for the New York City Housing Authority’s annual John DeCarlo Memorial Award. This award was established in 1999 and is presented each year to a Caretaker whose outstanding job performance reflects the exceptional standards maintained by Caretaker John DeCarlo. Mr. DeCarlo had served NYCHA residents for… MORE

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What Creates Health at NYCHA?

Healthy and safe housing is linked to healthier, longer lives. To empower and support resident leaders, NYCHA and the NYC Department of Health and Mental Hygiene’s Center for Health Equity recently hosted the “What Creates Health @ NYCHA?” summit, which connected participants to resources and activities for creating healthier communities and indoor environments. Nearly 120… MORE

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Extended Hours on Wednesdays at Property Management Offices

NYCHA is providing extended office hours on Wednesdays at Property Management Offices to assist residents with all tenancy-related inquiries. Extended Hour Wednesdays are 8:30 a.m. to 7:30 p.m. until August 28, 2019. Residents can visit the property management office anytime until 7:30 p.m. to get help with: • Rent payment issues • Annual recertifications • Interim recertifications… MORE

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Providing Excellent Service to Residents

We’re periodically featuring the hardworking men and women who provide excellent service to residents, including through the NYCHA Cares and weekend maintenance work order blitz initiatives. Learn more about how we’re improving residents’ homes and becoming a better landlord through their perspective. In this installment, meet James Nelson, a NYCHA Plasterer since 2012: “We go… MORE

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