NYCHA Now

Month: May 2017

Employee VoicesMay 2017

Employee Voices: NGO – A New Model for Managing NYCHA Developments

NextGen Operations (NGO) is a new model for managing NYCHA’s developments. Launched in January 2015 at 18 developments as the Optimal Property Management Operating Model (OPMOM), the program aimed to empower property managers to truly manage their developments. Senior Vice President (SVP) Janet Abrahams joined NYCHA in September 2015 to run this program, bringing with… MORE

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May 2017NYCHA Notes

NYCHA Wins Prize for Public Service Innovation

The Citizens Budget Commission (CBC) recently awarded NYCHA its 2017 CBC Prize for Public Service Innovation for its NextGeneration NYCHA Digital Initiatives. As part of NextGen NYCHA, our 10-year strategic plan, the Authority has implemented several digital initiatives that increase efficiency, reduce operating costs, and improve customer service. These initiatives include the MyNYCHA app, smart… MORE

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