NYCHA Now

Author: Michael Corwin

November 2017

Making a Splash

Rasmia Kirmani-Frye, NYCHA’s Director of Public/Private Partnerships and the President of the Fund for Public Housing, was honored for her work to support low-income New Yorkers, including NYCHA residents, by + POOL at the nonprofit organization’s Fall Swim Gala. In 2016, + POOL began offering children living in public housing with free swim lessons through… MORE

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November 2017

NYCHA’s Going Solar

NYCHA  launched its first large-scale solar program, which will use light and heat from the sun to provide clean, low-cost energy to low- to moderate-income New Yorkers, including public housing residents. The program will also create jobs for NYCHA residents in the growing solar industry. NYCHA is looking for developers to install solar power on… MORE

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November 2017

Celebrating Diwali

NYCHA’s Asian American Association ushered in Diwali, the ancient Hindu festival of lights, in a lively celebration on October 25 at DC 37 headquarters. General Manager Michael Kelly greeted attendees, noting that he appreciated “the opportunity to reflect on the significance of Diwali, which celebrates the inner light within all of us – the spirit… MORE

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Employee VoicesNovember 2017

Customer Service Week Shines a Light on NYCHA’s Core Values

In light of Customer Service Week, the Employee Engagement Committee’s (EEC) October meeting focused on the service we offer to residents and other stakeholders. EEC members discussed instances where good customer service reinforced our core values as well as some cases where poor customer service detracted from them. We examined how we can continue improving… MORE

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November 2017

NYCHA Tech Pilots Winners Announced

Seven technology startup companies are the winners of the first-ever NYCHA Tech Pilots, a real estate technology competition to find new and creative solutions to strengthen and modernize public housing. The winners are: BlocPower, Carbon Lighthouse, Enertiv, hOM, Numina, Pansofik, and Radiator Labs. NYCHA Tech Pilots was launched by the Fund for Public Housing, a nonprofit dedicated to investing in NYCHA residents… MORE

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HighlightedNovember 2017

Good Service Comes in 34 Languages

NYCHA’s Language Bank Volunteers provide language assistance to the Authority’s limited English proficient residents, applicants, and Section 8 voucher holders, ensuring they have access to information and resources in their original languages. On October 20, 2017, these employee-volunteers were recognized for their service. NYCHA’s Language Bank began in 1990 with 44 employee-volunteers who spoke eight… MORE

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FeaturedNovember 2017

Round the Clock Caretakers Improve Service and Customer Satisfaction

As part of NYCHA’s efforts to improve customer service, the Authority is piloting a live-in caretaker program at three senior developments in the Bronx: Boston Road Plaza, Middletown Plaza, and Twin Parks East. The live-in caretaker performs janitorial and maintenance work in the developments during regular business hours. As a resident of the development, he… MORE

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October 2017

How Dreams Are Made

NYCHA’s Food Business Pathways (FBP) program might just be responsible for the next Sylvia Woods, “The Queen of Soul Food” and founder of the famed Sylvia’s Restaurant in Harlem. FBP is a collaboration between NYCHA’s Office of Resident Economic Empowerment & Sustainability (REES), NYC Department of Small Business Services, Citi Community Development, Hot Bread Kitchen, Start… MORE

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October 2017

Tech Connect

On October 18, NYCHA Chair and CEO Shola Olatoye was honored by Coalition for Queens (C4Q), a non-profit that is partnering with NYCHA to connect residents to job opportunities in the tech industry, at the organization’s fifth annual gala, Tech Bash. “A critical part of our NextGen NYCHA strategic plan is to connect residents to… MORE

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IT News and NotesOctober 2017

Cyber Security Awareness Month: Tip of the Week

How much do your “smart” devices know about you? These days our cars, fitness trackers, refrigerators, thermostats, and coffee makers can be connected to the internet and controlled through mobile apps. While “smart” technologies make our lives easier, they present new security risks. Limited privacy controls on internet-connected devices and apps may leave sensitive personal… MORE

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October 2017

The NYCHA Journal Is Going Digital!

Dear Colleagues, Exciting news! The NYCHA Journal has gone digital. Available anytime, anywhere; on your tablet or phone, the new Journal allows you to share stories with friends and on social media, like this new story on the continuing success of our RAD program. The digital Journal is another change inspired by our NextGeneration NYCHA vision of safe, clean, and connected communities. We’re… MORE

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October 2017

New CCC Features

Residents can call the Customer Contact Center (CCC) at 718-707-7771, push a few buttons, and automatically get help for a whole list of problems: toilet stoppages, plumbing leaks, malfunctioning refrigerators, pest infestations, broken lights, broken locks, electrical issues, and heat and hot water issues.

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News to UseOctober 2017

Mayor’s Graduate Scholarship Program

Submit your application now for the Mayor’s Graduate Scholarship Program for the 2018-2019 school year. Last year, more than 80 City employees received full and partial scholarships for graduate study in a variety of fields, including computer science, education, business, and public administration. For application materials and additional information, including participating schools and eligible degree… MORE

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Employee VoicesHighlightedOctober 2017

Seeking Success through Collaboration and Accountability

On September 13, Employee Engagement Committee (EEC) members met to discuss how we personify NYCHA’s core values in our daily work lives. One group’s conversation centered on what it means to be “a collaborative workforce, accountable to ourselves and to our residents.” It was fitting that during this discussion we were joined by the leadership… MORE

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September 2017

Fund for Public Housing: Crowdsourcing for Sustainability Projects

The Fund for Public Housing, a nonprofit established last year to supplement the New York City Housing Authority’s finances and services, launched an online platform this week in conjunction with ioby, a crowdfunding website, to enable NYCHA residents and community-based organizations to source funds for local sustainability initiatives like rooftop gardens and water conservation. The online portal, called Ideas… MORE

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HighlightedSeptember 2017

Celebrating the 2017 NYCHA-CUNY Scholars

On September 20, NYCHA and the City University of New York (CUNY) celebrated 23 residents for their academic excellence, leadership, and contributions to their communities at the 12th annual NYCHA-CUNY Resident Scholarship Program awards ceremony, held at Borough of Manhattan Community College. The NYCHA-CUNY Resident Scholarship is awarded to residents in full-time CUNY programs with… MORE

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News to UseSeptember 2017

Learn about the CUNY/DCAS Public Administration Program

For nearly a decade, the Department of Citywide Administrative Services (DCAS) and CUNY’s Murphy Institute have partnered with participating unions to provide City employees with the CUNY/DCAS Public Administration program, for both the undergraduate and graduate levels. Whether you are interested in advancing your career, debating new ideas, or preparing to become a leader in… MORE

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August 2017

An A-Plus for Jobs-Plus

Since it was implemented at NYCHA in 2009, the Jobs-Plus employment program has grown from one site (at Jefferson Houses) to 10 sites serving a total of 27 developments (the newest site is at Pennsylvania Avenue-Wortman Avenue). In that time, it has connected more than 6,700 residents to jobs, thanks to support from program partners… MORE

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August 2017

A Man of Action

David Rocco is the very definition of an active retiree. Since retiring from NYCHA in 2001, he has assisted with 9/11 rescue and recovery efforts, brought his three-decade blood donation tally to more than 20 gallons, published and exhibited more than a hundred of his photographs, and appeared in The New York Times, PBS, and… MORE

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August 2017

Fun in the Sun

This summer, Chair & CEO Shola Olatoye, General Manager Michael Kelly, and other NYCHA staff have been enjoying Family Day celebrations at developments across the city, along with residents, elected officials, local police officers, and other members of the community. Hosted by resident associations, Family Days offer good food, games, and fun, as well as… MORE

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August 2017

MAPping Progress

It’s safe to say that few people know more about community safety than Chief Gerald Nelson. Before assuming his role as NYCHA’s Vice President for Public Safety in 2015, he spent more than four decades with the NYPD, starting out as a patrol officer in Police Service Area 3 and rising through the ranks to… MORE

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August 2017Highlighted

Top Recyclers

In a June 9 ceremony at the Williamsburg Community Center, NYCHA and nonprofit partner GrowNYC celebrated the exceptional work of Latimer Gardens staff in properly setting out their development’s recyclables. Latimer Gardens met Department of Sanitation pick-up and quality control standards 100 percent of the time. NYCHA’s recycling program was launched in 2015, and now… MORE

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August 2017

CEP Celebrates a Year of Achievements

This summer, the Community Engagement & Partnerships (CEP) department celebrated its one-year anniversary. Under the leadership of Executive Vice President Sideya Sherman, CEP embodies the NextGen NYCHA mission to engage residents in new and better ways through connections to best-in-class services. CEP was formed following a reorganization of NYCHA’s former Community Programs & Development department.… MORE

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August 2017

National Night Out

On August 1, NYCHA Chair & CEO Shola Olatoye, General Manager Michael Kelly, and other NYCHA executives celebrated the 34th annual National Night Out with NYCHA residents, NYPD officers, community board representatives, and elected officials at NYCHA developments across the five boroughs. Take a look at some of the festivities here.

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August 2017

Supporting Seniors’ Needs

Being a caregiver requires tremendous patience and a tireless work ethic. Just like the people they look after, caretakers need support too. The nonprofit Presbyterian Senior Services’ (PSS) Circle of Care program has teamed up with NYCHA to support both caregivers and their senior charges at four NYCHA developments: Saint Nicholas Houses, Sondra Thomas Apartments,… MORE

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July 2017NYCHA Notes

Running for Fun

On May 29, the NYCHA running team gathered once again for the annual New York City “Corporate Challenge” race, an event solely for corporate runners sponsored by JPMorgan Chase. The 3.5-mile race series is a global celebration of teamwork, camaraderie, and community, and is inclusive, with a 50/50 split of men and women, from entry-level… MORE

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July 2017

NextGen Computing at NYCHA

Say hello to new, top-of-the-line computers! All NYCHA desktop computers, approximately 3,000 at developments and 3,500 central office computers, will be replaced with new, 23-inch-screen Dell OptiPlex 5040 computers as part of the NextGen Office program. “We are trying to improve how we do things by digitizing and automating more,” said NYCHA Vice President for… MORE

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July 2017

2017 Jewish Heritage Celebration

Batei Tsibur, the organization of Jewish employees at NYCHA, held its annual Jewish Heritage Celebration on June 29 in the NYCHA Board Room at 250 Broadway. This year’s guest speaker was Assembly Member Dov Hikind, who represents Brooklyn’s 48th District. Assembly Member Hikind is known as an outspoken advocate for his constituency, battling discrimination, anti-Semitism,… MORE

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July 2017News to Use

Thunderstorms 101

It’s summer, and thunderstorm season is here. Though they can be a welcome relief from the heat, thunderstorms can be dangerous. Here are some tips to help ensure your safety this summer: Before a storm: Close windows and blinds Stay inside Unplug any electronic equipment During a storm: Avoid contact with plugged-in electronics and phones… MORE

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July 2017

Committed to Service

Charisse Jamroz, a Project Manager in Enterprise Technology, has been selected by City & State as one of the 10 veterans the publication has chosen to honor for their continued service to New York City. An active Army reservist since 1991, she is currently assigned to the Soldier Support Institute, where she develops training courses… MORE

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July 2017News to Use

Preparing for a Hurricane

Hurricanes are among nature’s most powerful and destructive phenomena. Many NYCHA residents are familiar with this fact: Nearly five years later, we are still recovering from the damage inflicted by Hurricane Sandy,  the second-costliest hurricane in United States history. According to the National Oceanic and Atmospheric Administration, forecasters predict a 45 percent chance of an… MORE

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June 2017SafeNYCHA

Safety: A Call to Action

NYCHA’s safety program has now been in effect for four years. In that time, much has been accomplished: Every property management department has its own safety congress that meets once a month; most developments and skilled trades have identified a safety associate; “Make It Safe” activations are taking place; numerous safety-related standard procedures have been… MORE

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June 2017NYCHA Notes

Congratulations on the Following Appointments and Promotions

Kathie Soroka, formerly Senior Counsel to the General Counsel at HUD, was appointed Vice President for Real Estate Development in April 2017. Responsible for implementation of NYCHA’s real estate development strategy as outlined in NextGeneration NYCHA, Ms. Soroka oversees the management of development opportunities on vacant and underutilized NYCHA-owned land and the preservation of NYCHA’s… MORE

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