As part of NYCHA’s efforts to improve customer service, the Authority is piloting a live-in caretaker program at three senior developments in the Bronx: Boston Road Plaza, Middletown Plaza, and Twin Parks East. The live-in caretaker performs janitorial and maintenance work in the developments during regular business hours. As a resident of the development, he… MORE
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As National Cyber Security Awareness Month comes to a close, here are the final tips of the week, as well as information about a valuable scholarship opportunity for current college students: Tips of the Week: Share with Care & Keep a Clean Machine Share with care. Think before posting about yourself and others online. Once… MORE
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NYCHA’s Food Business Pathways (FBP) program might just be responsible for the next Sylvia Woods, “The Queen of Soul Food” and founder of the famed Sylvia’s Restaurant in Harlem. FBP is a collaboration between NYCHA’s Office of Resident Economic Empowerment & Sustainability (REES), NYC Department of Small Business Services, Citi Community Development, Hot Bread Kitchen, Start… MORE
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Calling all NYCHA residents who love acting! The Lee Strasberg Theatre & Film Institute is offering two 12-week acting scholarships to qualified residents of the New York City Housing Authority. To participate, you must be at least 6 years of age and must audition and be interviewed. From October 31, 2017, to January 12, 2018, auditions will… MORE
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On October 18, NYCHA Chair and CEO Shola Olatoye was honored by Coalition for Queens (C4Q), a non-profit that is partnering with NYCHA to connect residents to job opportunities in the tech industry, at the organization’s fifth annual gala, Tech Bash. “A critical part of our NextGen NYCHA strategic plan is to connect residents to… MORE
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Many individuals and families displaced by the recent hurricanes in Puerto Rico, Texas, Florida, the U.S. Virgin Islands, and other Caribbean islands have relocated to New York City to stay with family and friends. To connect these individuals and families to resources, the City has opened a service center to provide information and assistance to… MORE
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How much do your “smart” devices know about you? These days our cars, fitness trackers, refrigerators, thermostats, and coffee makers can be connected to the internet and controlled through mobile apps. While “smart” technologies make our lives easier, they present new security risks. Limited privacy controls on internet-connected devices and apps may leave sensitive personal… MORE
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We all spend a lot of time in meetings, so it’s critical that we use that time wisely. In keeping with our NextGeneration NYCHA goal to become a more efficient organization, we’re continually looking for new tools to improve collaboration, which is what meetings are all about. POSDA is a framework for planning and facilitating… MORE
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Dear Colleagues, Exciting news! The NYCHA Journal has gone digital. Available anytime, anywhere; on your tablet or phone, the new Journal allows you to share stories with friends and on social media, like this new story on the continuing success of our RAD program. The digital Journal is another change inspired by our NextGeneration NYCHA vision of safe, clean, and connected communities. We’re… MORE
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Residents can call the Customer Contact Center (CCC) at 718-707-7771, push a few buttons, and automatically get help for a whole list of problems: toilet stoppages, plumbing leaks, malfunctioning refrigerators, pest infestations, broken lights, broken locks, electrical issues, and heat and hot water issues.
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National Cyber Security Awareness Month is an annual campaign by the U.S. Department of Homeland Security to raise awareness about the importance of cyber security. NYCHA will be sharing information to raise awareness about the importance of cyber security, for staying safe online, and for increasing our resiliency in the event of a cyber incident.
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Submit your application now for the Mayor’s Graduate Scholarship Program for the 2018-2019 school year. Last year, more than 80 City employees received full and partial scholarships for graduate study in a variety of fields, including computer science, education, business, and public administration. For application materials and additional information, including participating schools and eligible degree… MORE
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In today’s digital world, IT professionals aren’t the only ones responsible for protecting a company from cyber criminals. Everyone in an organization shares a responsibility to be vigilant about online threats. To help keep NYCHA safe and secure: Beware of phishing emails. Do not open emails, links, or attachments from strangers. Phishing attacks use email… MORE
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In a fire, seconds count. Just a few seconds can determine whether you can safely escape from a fire or tragedy. Take a moment to review these vital safety tips: Draw a map of your home with all members of your household, marking two exits from each room and a path to the outside from… MORE
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NYCHA Chair and CEO Shola Olatoye kicked off the Fall Leadership Meeting, a daylong convening of 200 senior staff, with an inspiring quote from the writer James Baldwin: “Not everything that is faced can be changed, but nothing can be changed until it is faced.” The October 3 event was held in an auditorium at… MORE
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One small step can make a big difference in your online security. Each week during National Cyber Security Awareness Month, we’re sharing a quick and easy tip that you can try today to better protect yourself online. Tip of the Week: Lock down your login. Usernames and passwords are often not enough to protect important… MORE
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Janitorial staff at Ingersoll Houses spent a day learning how to use new floor-cleaning machines that will save them hours of labor. NYCHA plans to buy over 1,000 machines so that all NYCHA developments have access to this time-saving equipment. All janitorial staff will be trained on how to use the machines by the end… MORE
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On September 13, Employee Engagement Committee (EEC) members met to discuss how we personify NYCHA’s core values in our daily work lives. One group’s conversation centered on what it means to be “a collaborative workforce, accountable to ourselves and to our residents.” It was fitting that during this discussion we were joined by the leadership… MORE
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On October 9, 2017, I had the privilege and once-in-a lifetime opportunity to be honored at the 73rd Columbus Day Parade – the largest celebration of Italian-American heritage and culture in the United States – for my memoir, “Deformed: My Remarkable Life.” The parade’s Grand Marshal, Leonard Riggio, Founder and Chairman of Barnes & Noble,… MORE
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Technology – smartphones, flash drives, electronic banking – can help keep you and your family safe before, during, and after emergencies. Here’s how: Stay Informed Install the FEMA App on your mobile device to get weather alerts and other vital information. Sign up for Notify NYC to receive emergency alerts from the City. Follow the… MORE
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Flu season is just around the corner! Getting your flu shot is the best way to protect yourself and your family from the flu and its complications. WorkWell NYC offers free flu shots for all City employees, dependents, and retirees. Worksite flu clinics provide employees with a quick, convenient, and effective way to protect themselves… MORE
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The Fund for Public Housing, a nonprofit established last year to supplement the New York City Housing Authority’s finances and services, launched an online platform this week in conjunction with ioby, a crowdfunding website, to enable NYCHA residents and community-based organizations to source funds for local sustainability initiatives like rooftop gardens and water conservation. The online portal, called Ideas… MORE
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Dear Colleagues, Our hearts break for the residents of Puerto Rico who are working to recover from the devastating impact of Hurricane Maria. Many of our colleagues and residents have family and loved ones who live on the island. Residents of other Caribbean countries, including Dominica, Barbuda, the U.S. Virgin Islands, and the Dominican Republic,… MORE
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With hurricane season in full swing, NYCHANow spoke to J.A. Stakenburg, who was hired a year ago to helm NYCHA’s newly revamped Office of Emergency Management (OEM), about employees’ roles and responsibilities when it comes to emergencies. This seems to be a very active hurricane season. What should NYCHA employees know about being prepared for… MORE
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Having access to financial, insurance, medical, and other records is crucial for recovering quickly and efficiently from a disaster or other emergency. Take these steps to safeguard your records and get some peace of mind, even in an emergency: Collect and secure critical personal and household information and records now, before an emergency. Consider saving… MORE
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Regional Administrator for HUD Region II Lynne Patton (center, in black suit) celebrated the 50th anniversary of Williams Plaza’s resident association with RA President Joel Gross (second from left), RA Vice President Ben Zion Weiss (far left), Captain Daniel Dooley of NYPD Police Service Area 3 (second from right), and supporters on September 14.
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On September 8, NYCHA Chair & CEO Shola Olatoye was in Washington with New York Congressman Adriano Espaillat (not pictured), New York Congresswoman Nydia Velazquez, Florida Congressman Darren Soto, and House Minority Leader Nancy Pelosi at the Congressional Hispanic Caucus’ meeting to discuss public housing funding.
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Seniors may be especially vulnerable in emergencies. Here are some tips to help them get prepared and stay safe. Stay on Top of the News Tune in to local TV and radio stations for emergency information, including severe weather forecasts, as well as evacuation instructions. Download the FEMA App to get weather alerts and other… MORE
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On the day after Labor Day, NYCHA “broke ground” on a $63 million project to replace all 28 roofs at Red Hook Houses (East and West), which will benefit more than 6,000 residents. It’s the first phase of a nearly $550 million investment in the development as part of NYCHA’s Sandy recovery and resiliency program.… MORE
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On September 20, NYCHA and the City University of New York (CUNY) celebrated 23 residents for their academic excellence, leadership, and contributions to their communities at the 12th annual NYCHA-CUNY Resident Scholarship Program awards ceremony, held at Borough of Manhattan Community College. The NYCHA-CUNY Resident Scholarship is awarded to residents in full-time CUNY programs with… MORE
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Check this NextGen NYCHA goal off the list: As of September 1, every NYCHA resident has the option to complete their annual recertification online. By modernizing and digitizing the process – required by HUD for federal funding and cumbersome to complete on paper – NYCHA has streamlined the experience for both employees and residents. Residents… MORE
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For nearly a decade, the Department of Citywide Administrative Services (DCAS) and CUNY’s Murphy Institute have partnered with participating unions to provide City employees with the CUNY/DCAS Public Administration program, for both the undergraduate and graduate levels. Whether you are interested in advancing your career, debating new ideas, or preparing to become a leader in… MORE
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Click here or on “Videos” at the top of the NYCHANow homepage for the latest NYCHA news in action.
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On August 18, General Manager Michael Kelly visited several developments in Coney Island (Carey Gardens, Gravesend Houses, and O’Dwyer Gardens) to talk shop with staff and residents. In the photo above, GM Kelly met with O’Dwyer Caretakers Jean Velazquez (left) and Cecilia Rivera.
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How is long-term preservation of a culture achieved? What if the people within a culture did not know its history and did not share its overall goals and values? One of the objectives of the Employee Engagement Committee (EEC) is to help promote NYCHA’s amazing organizational culture by sharing its history and core values with… MORE
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For the second year in a row, NYCHA’s Section 8 program – the largest in the nation – has been recognized for outstanding performance by the U.S. Department of Housing and Urban Development (HUD). Each year, HUD reviews every public housing authority’s Section 8 program through the Section 8 Management Assessment Program. In 2015, NYCHA… MORE
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In the event of an emergency, every person in your household needs to have a bag packed and ready to go. Go Bags (sturdy, easy-to-carry bags like a backpack or small suitcase on wheels) should contain what you’ll need if you have to leave your home in a hurry. Here’s a list of essentials: Copies… MORE
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September is National Preparedness Month, a month-long initiative that serves as a reminder to take action to prepare, now and throughout the year, for the types of emergencies that could affect us where we live, work, learn, and worship. It’s important that you know what to do to prepare yourself and your family BEFORE a… MORE
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Robert White, a Red Hook Houses resident and member of NYCHA’s Sandy recovery and resilience community outreach team, introduced Mayor Bill de Blasio at a press conference about the City’s efforts to combat climate change. “For the longest time, I didn’t believe in climate change,” Mr. White told attendees from a podium in Brooklyn Bridge… MORE
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Thomas Johnston started his NYCHA career in 1994 and rose through the ranks to become a deputy director in the Bronx Property Management Department. With two brothers and a father who were also Authority employees, he came from a true-blue NYCHA family. Mr. Johnston passed away from cancer in May. At Claremont Consolidated’s Family Day… MORE
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Over the next year, NYCHA’s IT Department will roll out a state-of-the-art security awareness training program proven to reduce phishing attacks and malware infections by up to 90 percent. Through quizzes, mock phishing attacks, and interactive training, employees will learn how to better handle this growing menace to help keep NYCHA, and themselves, more secure.… MORE
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NYCHA joined Mayor Bill de Blasio for “City Hall in Your Borough” in Queens from July 17 to 21. “As one of the most diverse places on the planet, Queens is a fitting place to celebrate the diversity and strength that NYCHA brings to our city,” said Chair Shola Olatoye. On July 18, NYCHA participated… MORE
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Move over Silicon Valley, here comes NYCHA! On August 15, City Council Speaker Melissa Mark-Viverito announced a pilot program that will train NYCHA residents in IT infrastructure, cybersecurity, and software development. The Speaker allocated funding to NYCHA to hire an Outreach Specialist who will identify NYCHA residents to receive extensive IT training and then be… MORE
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Mayor Bill de Blasio plans to tackle the city’s biggest pest problem – rats – through a new $32 million, multi-agency initiative to reduce the rat population in three of the most infested areas: the Grand Concourse area, Chinatown/East Village/Lower East Side, and Bushwick/Bedford-Stuyvesant. Rats contaminate food, spread diseases, and impact quality of life. Their… MORE
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Since it was implemented at NYCHA in 2009, the Jobs-Plus employment program has grown from one site (at Jefferson Houses) to 10 sites serving a total of 27 developments (the newest site is at Pennsylvania Avenue-Wortman Avenue). In that time, it has connected more than 6,700 residents to jobs, thanks to support from program partners… MORE
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David Rocco is the very definition of an active retiree. Since retiring from NYCHA in 2001, he has assisted with 9/11 rescue and recovery efforts, brought his three-decade blood donation tally to more than 20 gallons, published and exhibited more than a hundred of his photographs, and appeared in The New York Times, PBS, and… MORE
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New York City is in a public health crisis when it comes to mental health. At least one in five New Yorkers is likely to experience a mental health disorder each year, and 41 percent of those with mental illness said they did not receive or were delayed in getting treatment in the past year. To… MORE
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This summer, Chair & CEO Shola Olatoye, General Manager Michael Kelly, and other NYCHA staff have been enjoying Family Day celebrations at developments across the city, along with residents, elected officials, local police officers, and other members of the community. Hosted by resident associations, Family Days offer good food, games, and fun, as well as… MORE
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On July 21, the Employee Engagement Committee (EEC) held its monthly meeting at First Houses in Manhattan, the first public housing development in the United States. Designated a New York City and National Historic Landmark, First Houses is located on East 3rd Street. Its warm burgundy brick façade and plum-colored colonial windows welcome residents and… MORE
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Inspiration can strike anywhere at any time, but it’s especially likely to arise from pain. “I have a 4-year-old son, and I was always picking up the teething toys that he dropped. My back was hurting, and that gets old! And that’s why Frank Williams, an exterminator in the Queens/Staten Island borough office, came up… MORE
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It’s safe to say that few people know more about community safety than Chief Gerald Nelson. Before assuming his role as NYCHA’s Vice President for Public Safety in 2015, he spent more than four decades with the NYPD, starting out as a patrol officer in Police Service Area 3 and rising through the ranks to… MORE
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In a June 9 ceremony at the Williamsburg Community Center, NYCHA and nonprofit partner GrowNYC celebrated the exceptional work of Latimer Gardens staff in properly setting out their development’s recyclables. Latimer Gardens met Department of Sanitation pick-up and quality control standards 100 percent of the time. NYCHA’s recycling program was launched in 2015, and now… MORE
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This summer, the Community Engagement & Partnerships (CEP) department celebrated its one-year anniversary. Under the leadership of Executive Vice President Sideya Sherman, CEP embodies the NextGen NYCHA mission to engage residents in new and better ways through connections to best-in-class services. CEP was formed following a reorganization of NYCHA’s former Community Programs & Development department.… MORE
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On August 1, NYCHA Chair & CEO Shola Olatoye, General Manager Michael Kelly, and other NYCHA executives celebrated the 34th annual National Night Out with NYCHA residents, NYPD officers, community board representatives, and elected officials at NYCHA developments across the five boroughs. Take a look at some of the festivities here.
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Being a caregiver requires tremendous patience and a tireless work ethic. Just like the people they look after, caretakers need support too. The nonprofit Presbyterian Senior Services’ (PSS) Circle of Care program has teamed up with NYCHA to support both caregivers and their senior charges at four NYCHA developments: Saint Nicholas Houses, Sondra Thomas Apartments,… MORE
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NYCHA staff demonstrated just how seriously we take our NextGen goal of engaging residents in new and different ways at two resource fairs this summer at Hope Gardens and Wise Towers. The fairs provided a fun forum for residents of those and nearby developments to learn directly from staff and NYCHA partners about a range… MORE
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“When you cover the news for long enough, you become the news,” declared Associate Staff Analyst (and staff writer) Howard Silver. After 23 years at NYCHA, Mr. Silver retired in June. Born and raised in Nassau County, Long Island, Mr. Silver recognized his passion for writing early on. After studying writing at the University of… MORE
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On May 29, the NYCHA running team gathered once again for the annual New York City “Corporate Challenge” race, an event solely for corporate runners sponsored by JPMorgan Chase. The 3.5-mile race series is a global celebration of teamwork, camaraderie, and community, and is inclusive, with a 50/50 split of men and women, from entry-level… MORE
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On June 8, NYCHA Youth Leadership Councils – groups composed of 14-21-year-old residents dedicated to addressing community concerns and building leadership skills – came together for celebration and education. The Youth Leadership Council (YLC) Summit featured dance performances, spoken word poems, and singing duets, but the focus was on presentations by the Youth Leadership Councils… MORE
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Say hello to new, top-of-the-line computers! All NYCHA desktop computers, approximately 3,000 at developments and 3,500 central office computers, will be replaced with new, 23-inch-screen Dell OptiPlex 5040 computers as part of the NextGen Office program. “We are trying to improve how we do things by digitizing and automating more,” said NYCHA Vice President for… MORE
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Batei Tsibur, the organization of Jewish employees at NYCHA, held its annual Jewish Heritage Celebration on June 29 in the NYCHA Board Room at 250 Broadway. This year’s guest speaker was Assembly Member Dov Hikind, who represents Brooklyn’s 48th District. Assembly Member Hikind is known as an outspoken advocate for his constituency, battling discrimination, anti-Semitism,… MORE
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As part of its NextGen work to become a more modern landlord, the Authority is looking to collaborate with some of New York City’s most cutting-edge technology companies. On June 6, NYCHA and the Fund for Public Housing, a nonprofit created to fundraise for the agency and forge public-private partnerships, hosted an event called 2017… MORE
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It’s summer, and thunderstorm season is here. Though they can be a welcome relief from the heat, thunderstorms can be dangerous. Here are some tips to help ensure your safety this summer: Before a storm: Close windows and blinds Stay inside Unplug any electronic equipment During a storm: Avoid contact with plugged-in electronics and phones… MORE
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Charisse Jamroz, a Project Manager in Enterprise Technology, has been selected by City & State as one of the 10 veterans the publication has chosen to honor for their continued service to New York City. An active Army reservist since 1991, she is currently assigned to the Soldier Support Institute, where she develops training courses… MORE
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Imagine you are a carpenter at Bay View Houses, and you just removed a splinter-ridden cabinet from an apartment. It’s been a long morning of work, and it’s time for your lunch break. Is it okay to just leave the cabinet on the hopper in the hallway for the time being while you grab a… MORE
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How important are respect, efficiency, and sustainability to you in your everyday life? It’s safe to assume that your answer lies somewhere between “very important” and “absolutely vital.” Now consider that the people we serve and serve with would say the same. That’s why these values comprise NYCHA’s first two core values (see below), and… MORE
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We all share the responsibility for safeguarding NYCHA from phishing and other cyber-attacks. Do you know what to do to prevent a malicious attack from infecting your computer and other devices? Test your readiness to handle a phishing or ransomware emergency by taking a quiz via the launch button below. If you are suspicious about… MORE
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Tracy Lovelace is the coordinator of the Resident Watch program in Brooklyn. For more than 40 years, thousands of residents have volunteered their time as Resident Watch members, patrolling their developments and fostering safety, security, and community pride in collaboration with property management staff. What is your role in making NYCHA communities safer? We recruit… MORE
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Hurricanes are among nature’s most powerful and destructive phenomena. Many NYCHA residents are familiar with this fact: Nearly five years later, we are still recovering from the damage inflicted by Hurricane Sandy, the second-costliest hurricane in United States history. According to the National Oceanic and Atmospheric Administration, forecasters predict a 45 percent chance of an… MORE
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Employee engagement is not measured by how happy or satisfied you are with your job. It is the emotional and functional commitment employees make to their employer and its goals. Ask yourself these questions: Do I have a clear understanding of how NYCHA fulfills its mission and how my work contributes to its success? Do… MORE
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Watch out for telephone scams—don’t be a victim of a VISHING attack. A vishing (“voice phishing”) scam is when an attacker contacts you by phone pretending to be from a trusted organization, such as the IT support department or your bank. The caller might say that they need access to your computer in order to… MORE
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NYCHA launched a new pilot program to fight mold at 38 developments throughout the city on May 1, 2017. The year-long pilot, called Mold Busters, aggressively combats mold by empowering front-line staff with new training, tools, and protocols to permanently fix the source of the problem. Developed in consultation with mold treatment experts, the program… MORE
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NYCHA held its 10th Senior Leadership Meeting at the Brooklyn Law School on May 5. The theme of the quarterly forum was “Don’t Waste a Crisis: Manage Your Risk.” A highlight of the meeting was an interview by Chair and CEO Shola Olatoye with Dr. Rudolph F. “Rudy” Crew, New York City Schools Chancellor under… MORE
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NYCHA’s safety program has now been in effect for four years. In that time, much has been accomplished: Every property management department has its own safety congress that meets once a month; most developments and skilled trades have identified a safety associate; “Make It Safe” activations are taking place; numerous safety-related standard procedures have been… MORE
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Kathie Soroka, formerly Senior Counsel to the General Counsel at HUD, was appointed Vice President for Real Estate Development in April 2017. Responsible for implementation of NYCHA’s real estate development strategy as outlined in NextGeneration NYCHA, Ms. Soroka oversees the management of development opportunities on vacant and underutilized NYCHA-owned land and the preservation of NYCHA’s… MORE
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Applications for the fall 2017 semester of the City University of New York/Department of Citywide Administrative Services (CUNY/DCAS) Public Administration program are now being accepted. Offered in partnership with participating unions, the innovative degree and credit-bearing certificate programs on both the undergraduate and graduate levels prepare City employees to deliver effective services to residents of… MORE
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The New York City Housing Authority has a reasonable accommodation policy and procedure. The function of this policy/ procedure is to provide a reasonable accommodation to a qualified employee or job applicant who has a disability, except when such accommodation would be unduly costly, extensive, substantial or disruptive or would fundamentally alter the nature or… MORE
Read more“The Trump Administration’s devastating budget is an assault on public housing as we know it in this City.” “The proposed rent increase for 2019 will mean that families barely making ends meet, as it is, will be forced to choose between putting food on the table and paying the rent. These cuts threaten our day-to-day… MORE
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More than 200 vendors, contractors and consultants attended NYCHA’s 2017 Minority-and Women-owned Business Enterprise (M/WBE) and Section 3 Business Concerns (S3BC) Trade Show at BNY Mellon in Manhattan on May 4. “Our trade show features representatives from New York City and New York State agencies who, like NYCHA, want to benefit from your expertise in… MORE
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To celebrate the two-year anniversary of NYCHA’s strategic plan, the Department of Communications organized a week of media events from May 15-19: Monday, May 15 Our resident board members published a letter in the Gotham Gazette discussing NYCHA’s accomplishments to date and the threats we face if our budget is cut by the Trump administration.… MORE
Read moreThe NYC Office of Labor Relations offers a variety of free financial planning seminars that are presented by certified financial planners. Seminars are available on the following topics: College Planning Deferred Compensation Plan Basics Distribution Planning Estate Planning Health Benefits for Active NYC Employees Insurance Planning Retirement Planning Social Security & Medicare Tax Planning For… MORE
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Social Security is a critical part of your retirement income. The guaranteed monthly payments your contributions bring will help ensure your financial security and freedom to enjoy your leisure years. You can now keep track of this vital resource by opening a free, online Social Security account. All you need to access Social Security’s many… MORE
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Gas outages at eight developments couldn’t put the chill on Thanksgiving celebrations for 900 residents, thanks to the quick response of senior staff and employee volunteers. When General Manager Michael Kelly put out the call for assistance just two days before the holiday, executive team members quickly contacted local food distributors and arranged for the… MORE
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NYCHA held its final Senior Quarterly Leadership Meeting (QLM) for 2016 at the Brooklyn Law School on December 6. The designated theme—”Increasing our Influence”— had added significance on the heels of the presidential election and the nomination of Dr. Ben Carson for the Secretary of HUD one day earlier. “In light of the changing political… MORE
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NYCHA Now continues its “employee voices” series with articles by employees about initiatives and events that they know best. To submit an article about a topic you care about, please contact NYCHANow. We want to hear from you! What did Apple’s Steve Jobs and my 91-year-old grandfather have in common? They were both excellent storytellers.… MORE
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On November 14, the Haitian- American Association at NYCHA hosted a Hurricane Matthew fundraising luncheon, which was well attended by staff from various departments. Acting President of the Association Sybille Louis introduced its mission and the members of the Association’s board. Yvette Andino, Director of Employee Engagement and Special Assistant to the Chair, shared with… MORE
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Senior leaders from NYCHA and labor unions representing its workforce honored some of the Authority’s most outstanding employees at the 2016 Employee Recognition Awards Ceremony held at District Council 37 in Manhattan on November 18. “Today we’re honoring employees who have demonstrated an extraordinary commitment to advancing themselves, our organization, and the community,” General Manager… MORE
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The Community Engagement and Partnerships Division (CEP), formerly known as Community Programs and Development, engages and connects NYCHA residents to critical services provided by the City and to programs and resources in their communities. Serving as a bridge for resident and community transformation, CEP is grounded in NextGen NYCHA strategies and will continue to ensure… MORE
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On October 27, during Customer Service Week, 18 senior administrators took employee appreciation to another level. Early that morning, they arrived to shadow employees at 12 developments to see the details of their everyday responsibilities and even help them to complete daily tasks. The visits allowed employees who interact with residents to relay resident issues… MORE
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The New York City Department of Citywide Administrative Services (DCAS) ensures that other City agencies have the critical resources and support needed to provide the best possible services to the public. As the daughter of Dominican immigrants who gave so much of themselves to ensure that I could have a better life, having the opportunity… MORE
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Jackie Primeau, formerly Deputy Communications Officer in the Department of Communications, was promoted to Chief of Staff in December 2016. Ms. Primeau assists in the supervision of NYCHA’s operations and provides assistance to the Chair in the planning and execution of all the Authority’s strategic priorities, including NextGeneration NYCHA. In addition to working closely with… MORE
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The Housing Authority Police Department (HAPD) Fraternal Order of Police Lodge 997 celebrated the holidays with a luncheon at Riccardo’s Catering House on Nov. 30. In 1995, the HAPD was merged into the NYC Police Department Housing Bureau. HAPD members take pride in their service at the Authority, and many members follow its progress in… MORE
Read moreWhat is “whaling?” Whaling is a clever type of phishing scam that typically involves a hacker pretending to be a senior executive. The perpetrators will usually ask the intended victim to take some action, such as moving money, making a payment, or transferring documents containing personally identifiable information. Whaling attacks are a form of corrupt… MORE
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Many New Yorkers may be feeling distressed or vulnerable following the election results. We have seen the concerns expressed on social media, and we are monitoring them closely. In light of these concerns, the Office of the Deputy Mayor for Strategic Policy Initiatives and Thrive NYC have partnered with the Mayor’s Office of Immigrant Affairs,… MORE
Read moreThis is a reminder to all employees of the following obligations under the Authority’s General Regulations of Behavior and Conflicts of Interest Guidelines. These provisions are not all encompassing but are particularly relevant around the holidays. Employees may not: • Ask for contributions or accept gifts or sell goods or services for private gain, on… MORE
Read moreGet a jump-start on your New Year’s resolution! Weight Watchers and WorkWell NYC are here to support you through the holiday season with some tips to stay happy and healthy. 1. Plan ahead! Invited to a holiday party? Offer to bring a healthy dish (low in SmartPoints™)—your friends and family will thank you! 2. Stay… MORE
Read moreHolidays may be the most wonderful time of the year, but they can also be the most dangerous. Here’s how to stay safe. • Read the instructions and/or warning labels thoroughly before you set up your fully lit menorah or Christmas tree to make sure it complies with the manufacturer’s recommendations. Most manufacturers provide a… MORE
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NYCHA marked the fourth anniversary of Superstorm Sandy with a construction and hiring boom. At this time last year, major construction was underway at one development–– the Lower East Side Rehab Group 5. In the past year, the Authority has broken ground on three additional major recovery projects. As these projects are ramping up major… MORE
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Chair and CEO Shola Olatoye joined innovators, local governments and community groups at the White House Opportunity Project on October 6 to discuss the Authority’s progress in using new digital tools to better serve residents. At the forum, Chair Olatoye called for more tech partnerships and new tools to solve outstanding data challenges and help… MORE
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The listing of employee organizations on Connect now includes the Culture and Arts Exchange, formed by Deputy Director for Community Safety Strategies Andre Cirilo. As he explains, the organization was created “to highlight the skills and abilities of NYCHA staff to improve morale.” Mr. Cirilo has been fostering interest in the arts since he was… MORE
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