If you’d like to submit kudos about a NYCHA staff person, please send an email to nychanow@nycha.nyc.gov. From Kingsborough Houses Resident LaurieAnn William:I am writing to express my sincere appreciation for the outstanding support and responsiveness the Kingsborough management team consistently provides. Recently, I called in feeling very frustrated due to issues within my apartment.… MORE
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Thanksgiving is an excellent opportunity to reflect on our efforts in service to the NYCHA community. It’s also a great opportunity to express gratitude for the colleagues who support us and our work, enabling us to fulfill our vital undertakings.
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At NYCHA, the Coaching and Mentoring Leadership Academy (CMLA) is helping staff grow personally and professionally while shaping the agency’s future. Now in its second year, the program pairs experienced leaders like Tony Maldonado, Vice President of Purchasing, Logistics and Inventory, with emerging leaders like Mercedes Manso, a Social Work Supervisor, to develop key leadership… MORE
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On November 7, 40 individual NYCHA staffers and eight NYCHA teams from across the Authority received special recognition and commendations for the exceptional contributions they made in 2024 to the work NYCHA does every day on behalf of residents. The formal presentation of the awards took place at the 2nd Annual Authority-wide Employee Recognition Celebration,… MORE
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On November 8, NYCHA presented its Annual Safety Symposium to recognize, educate, and promote current and future safety leaders across the city. Returning to a full educational symposium format for the first time since the COVID pandemic, the daylong event was held at the Johnson Community Center in East Harlem, where hundreds of NYCHA staff… MORE
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When Veterans Day comes around each year, longtime NYCHA employee Albert Ruffin, Jr. is proud to know that he is among those whose service to their country is being recognized. “I think it’s a day that should be honored, and I’m proud to be able to say that I’m included in that honor,” said Mr.… MORE
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Anna Dao’s lifelong dream of becoming a published author came true in April when her memoir, Finding Lalla’s Anna, was released by Wordeee Books. Ms. Dao has worked at NYCHA for 14 years and is a Community Coordinator in Project Management Operations’ HUD Inspections Unit. The HUD Inspections Unit is the liaison for the NSPIRE… MORE
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“Above and Beyond” was a reference not just to the theme but also to the shared sense of pride among NYCHA development and department staff during Customer Service Week 2024, celebrated from Monday, October 28 through Friday, November 1. Gathering together for a week of communal events and activities across the city, employees were… MORE
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in October!
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