NYCHA’s Customer Contact Center (CCC) celebrated its 20th anniversary of service to the NYCHA community with an April 25 event in Long Island City which included Chief Administrative Officer Erin Villari and Executive Vice President Kerri Jew. The CCC, which handles both maintenance issues for NYCHA developments and customer service for Section 8 voucher holders,… MORE
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Jennifer Wilson is the Administrative Manager in Resident Services and has spent almost 36 years providing support to residents and employees, working behind the scenes to ensure the unit runs smoothly. Her responsibilities are as diverse as they are important to the daily functioning of the department. Mrs. Wilson began working at NYCHA in 1989.… MORE
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Employee Grayson Lin has been a dependable communicator for fellow residents within the Chinese community at NYCHA. Multilingual in Mandarin, Cantonese, and English, Mr. Lin previously served with the Family Partnerships Department as a community associate and resident advisor before joining the Resident Relocation Services Department (RRSD) as a Business Operation Coordinator. During his years… MORE
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NYCHA has released its inaugural 2024 Resident Initiatives Annual Report, showcasing a year of impactful programs aimed at supporting residents through expanded economic mobility, financial empowerment, preventive health resources, and capacity building.
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Michael Deutsch, NYCHA’s Vice President of Infrastructure and Operations, is a member of Batei Tsibur, the Authority’s Jewish employees organization. Mr. Deutsch joined NYCHA in December 2022, taking on one of the more complex IT environments in New York City government. “It’s our job to ensure that all of NYCHA’s IT systems are running and… MORE
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How Two Employee-Led Clubs Are Building Community, Confidence, and Creativity At NYCHA, a rich culture of employee clubs and interest groups has taken root, reflecting the diversity, passion, and professionalism of NYCHA’s workforce — and two of the newest groups are already making waves. The NYCHA Toastmasters Club, founded in February 2024, and the NYCHA… MORE
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Three NYCHA restoration and preservation projects have been awarded a 2025 Lucy G. Moses Preservation Award, the highest honor for excellence in restoration and preservation from the New York Landmarks Conservancy. The Lucy G. Moses Preservation Awards, known as “The Lucies,” recognizes individuals, organizations, architects, craftspeople, and building owners for their contributions to preserving New… MORE
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On April 24, the American Society of Landscape Architects’ New York chapter (ASLA-NY) honored NYCHA’s efforts in redeveloping community playgrounds following the destruction from Hurricane Sandy. NYCHA, in partnership with the landscape architecture firm Grain Collective, was one of 20 recipients of the Merit Award at ASLA-NY’s annual Design Awards ceremony, held at the Central… MORE
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We’re excited to announce a new, no-cost benefit for City of New York employees: expert student loan and college planning support through our partnership with Summer.
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In recognition of National Electrical Safety Month, which is observed every May, NYCHA’s Environmental Health and Safety Department (EHS) would like to share the following safety tips for preventing electrical accidents and fires.
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Several developments in Brooklyn and Manhattan received newly upgraded elevators this past winter and early spring thanks to projects completed by NYCHA’s Asset and Capital Management division (A&CM). Among other recently completed capital projects is a fully renovated former children’s center at Hammel Houses in Rockaway Beach, while Manhattan’s Amsterdam Houses also received upgraded exterior… MORE
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in April!
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