NYCHA’s Customer Contact Center Celebrates 20 Years of Service to the Authority

NYCHA’s Customer Contact Center (CCC) celebrated its 20th anniversary of service to the NYCHA community with an April 25 event in Long Island City which included Chief Administrative Officer Erin Villari and Executive Vice President Kerri Jew. The CCC, which handles both maintenance issues for NYCHA developments and customer service for Section 8 voucher holders,… MORE

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Latest Cohort of NYCHA’s Heating Plant Technician (HPT) Program Graduates

On March 28, the 15 most recent participants in NYCHA’s Heating Plant Technician (HPT) Trainee Program formally completed their studies and graduated, marking a significant milestone toward the clean energy careers they are ambitious to build. The program, which is funded by Con Edison, is a collaboration of CUNY’s New York City College of Technology… MORE

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NYCHA’s Language Services Unit Completes Its 10,000th Translation 

The Spanish-language flier posted at the Bronx’s Butler Houses announcing a planning meeting for basketball court and playground upgrades is no ordinary flier: It is the 10,000th document translated into a foreign language for NYCHA residents in the 14 years the Language Services Unit (LSU) has been keeping track.   “It’s a huge achievement that we… MORE

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