In a week when customer service was top of mind for staff across NYCHA, one longtime employee received special recognition at the statewide level for her service to the community. Donnette Atkinson, an Administrative Manager in the Resident Participation and Civic Engagement Department, was awarded an honorary citation from Assemblywoman Latoya Joyner at the recommendation… MORE
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New York City was celebrated as one of 20 finalists for a 2022 C40 Cities Bloomberg Philanthropies Award at a ceremony held on October 19 at the C40 World Mayors Summit in Buenos Aires, Argentina. The award celebrates the most impactful projects or programs spearheaded by cities from around the world to tackle the… MORE
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NYCHA departments and developments commemorated Customer Service Week 2022 from October 17 to October 21 by hosting communal activities in tribute to the theme of “Celebrate Service.” Below are some highlights of how NYCHA colleagues spent the week visiting developments, reviewing best practices, interacting with their teams, and motivating each other as the Authority demonstrated… MORE
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Interim CEO Lisa Bova-Hiatt Answers Your Questions Every month, the Chief Executive Officer (CEO) of NYCHA will respond to questions from staff on topics such as operations, the future of the agency, and how we’re overcoming everyday challenges. Have a question for the CEO? Send it to AsktheCEO@nycha.nyc.gov and check back here to see if… MORE
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Every year, the Centers for Disease Control and Prevention (CDC), U.S. Environmental Protection Agency (EPA), and U.S. Department of Housing and Urban Development (HUD) partner to raise awareness about the risks of lead poisoning during National Lead Poisoning Prevention Week (October 23-29 this year). This year’s theme, “Get the Facts, Get Your Home Tested, and… MORE
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LaTonya Smith has come back to NYCHA more than 20 years after she left her childhood home for a successful career in the NYPD. The former Surfside Gardens resident and NYPD veteran entered a new phase of her law enforcement career in August, when she joined NYCHA as the first woman of color to serve… MORE
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For the first time, both winners of NYCHA’s Safety Awards are from the same department: Pest Management Department (PMD) Supervisor Jeffrey Sanders won for Safety Leadership and PMD Seasonal Worker Program Manager Reana James won for Safety Innovation. “Mr. Sanders and Ms. James work tirelessly to ensure a culture of safety in the Pest Management… MORE
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See Yourself in Cyber This year’s campaign theme – “See Yourself in Cyber” – demonstrates that while cybersecurity may seem like a complex subject, ultimately, it’s really about people. No matter what role you play – as an individual or consumer – take basic steps to protect your online information and privacy. You can do your part by reporting… MORE
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Staying in the comfort of their homes as they age is important to many older adults, but to successfully age in place, seniors need access to services and support to help them maintain their quality of life. Elderly Safe-at-Home (ESAH) is a program provided by NYCHA at 11 developments for seniors that assigns an on-site… MORE
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On October 14, NYCHA finalized an agreement to transfer 280,000 square feet of development rights (“air rights”) and 12,500 square feet of land from Manhattanville Houses to an adjacent private property at 1440 Amsterdam Avenue. The transaction generates $28 million in funding, which will be used exclusively at Manhattanville Houses for comprehensive building repairs and… MORE
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Read the Compliance Department’s Quarterly Newsletter.
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NYCHA’s Information Technology (IT) Department recently published its Strategic Direction 2022-2024. This document, available on Connect, outlines how IT is supporting NYCHA’s business strategies and objectives – now and in the years to come.
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On October 6, the NYCHA Environmental Health and Safety Department’s Fire Safety Oversight Team (FSOT) was recognized with this year’s Excellence in Customer Service Award from the Mayor’s Office of Operations. The annual awards, which are presented across City agencies, recognize “outstanding City workers and teams that demonstrate their dedication and commitment to New York… MORE
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The theme of this year’s Fire Prevention Week – Fire won’t wait; plan your escape – highlights the importance of creating a home fire escape plan. In observation of this national event and to promote your family’s safety, NYCHA’s Environmental Health and Safety Department would like to provide the following information. NYCHA Fire Safety Notice: … MORE
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in September!
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