NYCHA’s Language Services Staff Honored for Customer Service Excellence
The limited English proficient (LEP) community at NYCHA relies on them to be able to comprehend information about the Authority’s various programs, activities, and services. Since 2008, employees with NYCHA’s Language Services Unit (LSU) have been working to ensure that all residents, Section 8 voucher holders, and applicants with limited English proficiency can be adequately informed in their native… MORE
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