National Retirement Planning Week

Have you begun planning for your retirement? This year, National Retirement Planning Week will be celebrated from April 3–7. One-third of American workers have no retirement savings plan besides Social Security. Fortunately, NYCHA and other City employees can become members of the New York City Employees’ Retirement System (NYCERS), the largest municipal public employee retirement… MORE

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Hispanic Society Invites ESD Director to Celebrate Womens’ History Month

NYCHA’s Hispanic Society held a general membership meeting on March 8 in the Ceremonial Room at 90 Church Street, where guest speaker Erenisse Tavarez, Director of the Emergency Services Department (ESD), provided an overview of its operations. A critical aspect of ESD’s mission is to address highpriority emergencies during after-hour operations, such as weekends and… MORE

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Find Out About Free Pre-Diabetes Programs

The Office of Labor Relations offers two programs for New York City employees with pre-diabetes or diabetes: • National Diabetes Prevention Program (NDPP): This program helps people who are overweight and have pre-diabetes take important steps to delay or avoid developing diabetes in the future. Pre-diabetes occurs when your blood glucose (sugar) level is higher… MORE

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Protecting the Privacy of Our Customers

Some NYCHA employees handle documents or files that contain personally identifiable information (PII) about applicants, residents, Section 8 participants, and other customers. If this information is lost, compromised, or disclosed without the individual’s permission, it could be used to substantially harm their reputations, violate their privacy, and put their assets at risk. Federal law requires… MORE

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Employee Voices: One-Stop Kiosks Put the Customer in Control

NYCHA’s residents, Section 8 tenants and other customers now have more access to information and self-service features thanks to approximately 150 one-stop kiosks installed in property management offices (and soon to be installed in customer walk-in centers in Brooklyn and the Bronx). The kiosks increase access to NYCHA’s ever-growing list of online services by allowing residents to interact with… MORE

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Employee Voices: Transforming Business Operations

by Chloe Gutelle, Senior Administrator Last year, NYCHA residents made over 2.8 million requests for repairs. Over half of open repair requests are for skilled trades. In some cases, residents wait months for even one trade to service their apartment. The wait to complete a repair increases when two or three skilled trades must be sequenced to complete the… MORE

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Find Out About Free Pre-Diabetes Programs

The Office of Labor Relations offers two programs for New York City employees with pre-diabetes or diabetes: National Diabetes Prevention Program (NDPP): This program helps people who are overweight and have pre-diabetes take important steps to delay or avoid developing diabetes in the future. Pre-diabetes occurs when your blood glucose (sugar) level is higher than… MORE

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