Elevator Safety Campaign Raises Residents’ Awareness
NYCHA launched a new elevator safety campaign, promoting enhanced communication and escalation of the most dangerous conditions involving elevators. June is National Safety Month, which is an opportunity to raise awareness about improving safety in everyday life at work and at home. The ad campaign seeks to provide residents with clear, simple tools for assessing the safety of an elevator. The campaign also outlines basic steps that should be taken to avoid and immediately alert staff of potential hazards. The Authority-wide campaign includes posters, note cards, and flyers to be distributed to residents at developments across the five boroughs.
“At NYCHA, we take the safety of our elevators extremely seriously,” said NYCHA General Manager Michael Kelly. “We want our residents, who are key partners in improving safety, to feel empowered to say something if they see something. This new awareness campaign will make the community safer by better equipping residents with tools for assessing and communicating any potential hazards involving elevators.”
Safety Campaign Follows Staff Policy Overhaul
This resident-focused elevator safety campaign follows a comprehensive overhaul of NYCHA’s elevator policies and procedures, announced in April. The changes included:
• New protocols for inspecting brake monitors
• New problem-identification codes and systems for sharing complaint notes
• Improved communication with first responders
• A regulation-monitoring system to ensure compliance
• New safety training programs for staff at all levels, including escalation directives
• Enhanced quality-assurance inspections
NYCHA Elevators by the Numbers
With 3,314 elevators operating 24/7 at hundreds of NYCHA developments across the five boroughs, NYCHA’s elevator system is the largest in New York City:
• NYCHA has 503 staff dedicated to elevators (supervisors, mechanics and helpers)
• NYCHA elevators make 3.2 million trips per day
• NYCHA elevators make 1.2 billion trips per year
