Chair and CEO Shola Olatoye announced the completion of a $4.8 million lighting installation project at Polo Grounds Towers in Harlem on March 10. Beginning August 2015, NYCHA replaced the development’s outdated exterior lighting system—installed when the buildings were originally built in the late 1960s—with state-of-the-art, energy-efficient lighting located at entrances, walkways and parking areas.… MORE
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NYCHA has released a Request for Proposals (RFP) for potential developers to upgrade approximately 1,400 public housing units at Ocean Bay (Bayside) Apartments in Far Rockaways through the Rental Assistance Demonstration (RAD) program. The release of the RFP is a major milestone for a process that started back in 2013, when NYCHA first met with… MORE
Read MoreIn an effort to provide continued support to all NYCHA departments that may respond to various requests for language services assistance, the Department of Communications created a dedicated e-mail address to handle requests for interpretation, translation, and American Sign Language assistance from the Language Services Unit. Requests for assistance should be directed to LanguageServices@nycha.nyc. gov.… MORE
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Free or low-cost spay and neuter services are available for your dog or cat, through the City’s Animal Population Control Program. The NYC Department of Health and Mental Hygiene has partnered with the ASPCA to provide the services for free to public housing residents and Section 8 renters in Manhattan, Queens or Staten Island. In… MORE
Read MoreAll New York City government employees are eligible for free support and services to stop smoking through New York City’s ESCAPE program. Smoking cessation support includes recommendations on the best approaches, counseling, and/or medications. The program is a personalized and confidential service to meet every individual’s needs. Smoking is the nation’s leading cause of preventable… MORE
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NYCHA’s Office of Safety and Security (OFSS) or a specially trained Incident Investigation Team conducts a thorough analysis of every serious onthe- job injury or accident to determine its root causes to prevent future incidents. But what about minor injuries like cuts or bruises that don’t require hospitalization or result in lost time from work?… MORE
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Ivo Nikolic, formerly Administrator in NYCHA’s Elevator Services and Repair Department, was promoted to Director of Materials Management. In this capacity, Mr. Nikolic is responsible for oversight and operation of the LIC warehouse and the satellite warehouses. In addition to his experience at NYCHA—where he managed NYC Department of Buildings- mandated elevator inspections, elevator contracts… MORE
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Seniors at Astoria Houses had something extra to appreciate this Thanksgiving, thanks to a food drive held by staff in the Sandy Project Management Operation Office of Disaster Recovery. The unit’s community outreach team and others work closely with residents in NYCHA’s Sandy-damaged developments. So when staff decided to have a food drive, “they knew… MORE
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Congratulations to nine tenacious runners who successfully completed the TSC New York City Marathon on November 1 or other recent marathons as far away as Alaska. Just finishing a 26.2-mile marathon is an accomplishment, and some of these runners, who are all members of NYCHA’s Running Team, did it with extra challenges or goals in… MORE
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The “I am NextGeneration NYCHA” campaign continues to bring to the attention of the public outstanding employees, residents, and supporters of NYCHA who embody the commitment to service that’s required to transform our NextGeneration NYCHA vision of safe, clean and connected communities into a reality. The October issue of NYCHANow featured Supervisor of Caretakers Harrison… MORE
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Marking the third anniversary of Superstorm Sandy, NYCHA announced progress on October 29 in transitioning more recovery work from the planning to the construction phase. The new work has started with a complete rebuild of the Red Hook Senior Center—which has remained closed since the storm. The $2.9 million project is made possible by recovery… MORE
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“The efforts of many people to provide meals to families without gas in NYCHA developments was a tremendous success,” said Marcela Medina, State Legislative Affairs Officer in NYCHA’s Office of Intergovernmental Relations. On Thanksgiving Day, more than 600 NYCHA residents were treated to Thanksgiving meals at seven developments located in Brooklyn, the Bronx, and Manhattan.… MORE
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Readers may recall that NYCHA’s graphic artist Keith De Cesare was honored at the first anniversary of the National 9/11 Memorial Museum (as reported in the August 2015 issue of NYCHANow) for his series of Angel Memorial Tributes honoring first responders who lost their lives saving others. When Mr. De Cesare learned about the acts… MORE
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The holiday season can bring job-related questions about receiving gifts or other gratuities. Employees may obtain confidential information concerning potential conflicts of interest matters from NYCHA’s Law Department. Questions regarding public servants’ obligations under the NYC Conflicts of Interest Law may be directed to a NYCHA agency attorney at: (212) 306-3355. Employees, who may remain… MORE
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The holidays are a time of joyful celebration with our friends and loved ones. Unfortunately, this fun can come to an abrupt end if you become the victim of a crime or fire. Around the holidays, burglaries, thefts (especially credit card and identify theft) and fires tend to increase. To assist the employees and residents… MORE
Read MoreEmployees hired before February 12, 2003, who are not serving in skilled trades titles (which includes maintenance workers) are reminded that they are entitled to a “floating holiday” during calendar year 2015, in recognition of Lincoln’s Birthday. This paid holiday must be used this year (with prior supervisory authorization), as it cannot be carried over… MORE
Read MoreNYCHA has released a revised Human Resources Manual, effective December 1, 2015, which is being distributed Authoritywide. You also can access the HR manual on NYCHA Connect, by clicking Departments and then Human Resources.
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The Municipal Credit Union is currently accepting applications for its 2016 Scholarship Program. This year, MCU will award $66,000 in scholarship grants to college-bound high school seniors, including eight memorial scholarships worth $45,000 each and thirteen grants of $2,000 each, respectively. The deadline for submissions is January 15, 2016. Eligibility for participation in the program… MORE
Read MoreDear NYCHA Community, We regret to report the passing of Blanca Cedeno, former NYCHA Vice Chair, on December 2, 2015, at the age of 94. Ms. Cedeno began working for NYCHA in 1952 as a housing assistant and worked her way through leadership positions in the Intergroup Relations Division and the Office of Community Affairs.… MORE
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Attendees of the first Quality of Work Life Employee Recognition Awards ceremony in four years received a simple but appreciated gesture at the door — a hand stamp of a single, though meaningful, word: “Congratulations.” More than 200 NYCHA employees packed the house at labor union DC 37’s headquarters, just down the street from NYCHA’s… MORE
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For almost 10 years, staff from the Bronx Community Programs and Development Department (CP&D) have encouraged their colleagues to wear pink every Friday from April through October, to raise funds for the annual Making Strides Against Breast Cancer Walk. Those who do not wear pink are asked to donate $1.00 that day to the fundraising… MORE
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Customer service isn’t something that happens at NYCHA just during Customer Service Week (see p. 6). Recently, a letter praising Human Resources Administrative Staff Analyst Sharda Shrestha was sent to Chair and CEO Shola Olatoye by the sister of an employee who had passed away. The letter, printed below, tells the rest of the story.… MORE
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Janet Abrahams recently joined NYCHA as Vice President of Operations overseeing the Optimal Property Management Operating Model (OPMOM) program. The success of this pilot effort to improve basic maintenance and repair service is critical to the management and progress of our NextGeneration NYCHA goals. Ms. Abrams comes to NYCHA from the Newark Housing Authority, where… MORE
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The Mets may not have clinched the World Series, but the Redbirds — Local 237’s softball league comprised of NYCHA employees — won the softball tournament sponsored by the MTA on October 6. NYCHA’s team was invited to join the well-established, 40-year-old league just a few years ago. “After coming in second last year, the… MORE
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The Office of Disaster Recovery hosted a Sandy Recovery Open House on October 1 for staff and invited guests to introduce them to design innovations that will vastly improve the lives of NYCHA residents living in Sandy-damaged developments. Improvements include new construction plans that feature protected mechanical and heating systems, flood barriers, and strengthened security… MORE
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Community liaisons for elected officials are often called upon by NYCHA’s customers for assistance with the Authority’s public housing and Section 8 programs. On September 30, almost 100 of these frontline aides to City Council Members, State Assembly Members, State Senators, and Congress Members filled the Ceremonial Room at 90 Church Street to learn more… MORE
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NYCHA took part in the City’s celebration of Customer Service Week with a series of events from October 5-9 organized around the theme of “Everyday Heroes.” Below are some highlights of activities throughout the Authority and ways that our employees were recognized by NYCHA and the City for their commitment to providing excellent customer service.… MORE
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Director of Emergency Services Erenisse Tavarez welcomed more than 100 employees from all walks of the Authority to the 2015 Hispanic Heritage Month Celebration, co-hosted by NYCHA’s Department of Communications and its Hispanic Society in the Ceremonial Room on October 22. Guests at the reception first enjoyed contemporary salsa music from Tres del Solar and… MORE
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Congratulations to Kenneth Cox, Administrative Staff Analyst in the Customer Operations Department, who is the winner of the fourth What’s the Big Idea contest. The Challenge Question concerned how to improve the relationship between employees and their supervisors. Mr. Cox’s winning idea is to initiate a training program that develops supervisors’ skills to build and sustain… MORE
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From the NYC Office of Labor Relations Employee Benefits Program (www.nyc.gov/olr) National Retirement Security Week (Oct. 18-24) was the first national event formally calling on all employees to take full advantage of employer-sponsored retirement plans. The New York City Deferred Compensation Plan, which consists of a 457 and 401(k) Plan, allows you to set aside… MORE
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Dear NYCHA System Users, NYCHA Information Technology (IT) is proud to announce its newly formed Cyber Security Education and Awareness program. This program will provide you with information and training on ways to protect sensitive and confidential information and alert you to the pitfalls of unsafe security practices. Over the next few weeks, you will… MORE
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Senior Photographer Peter Mikoleski — the man behind the lens who has documented 33 years of NYCHA history — is in the frame in this photo, taken during the QWL Employee Recognition Awards ceremony (see p. 1). With him is Millie Molina, DOC’s Senior Manager for Events and Communications. For more than two-thirds of NYCHA’s… MORE
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Marking NextGeneration (NextGen) NYCHA’s first 100 days, Chair and CEO Shola Olatoye announced progress, major achievements and reforms since the Authority’s 10-year strategic plan was launched in May. With increased transparency, infrastructure improvements, and stakeholder engagement, NYCHA is taking meaningful steps to change the way it does business and become a more modern, effective and… MORE
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The following op-ed piece by Chair and CEO Shola Olatoye was published in the Sept. 28, 2015, issue of Gotham Gazette. Public housing has been an integral feature of New York City life since Fiorello La Guardia opened the doors of First Houses eighty years ago, and roughly five percent of the city’s population lives… MORE
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“They call me a legend,” John DeCarlo Memorial Award winner Victor M. Cortes said of colleagues and residents at Monroe Houses, where he has worked as a caretaker for the past 50 years. “I saw three generations growing up here and have never had a problem because I show respect and make friends with everyone,”… MORE
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Some of NYCHA’s and the City’s most promising young scholars were honored at the 10th annual NYCHA-CUNY Resident Scholarship Awards Ceremony held at Borough of Manhattan Community College on September 22. The 15 highly motivated young residents, all enrolled full-time at a CUNY college, were selected for the $1,000 award from more than 100 NYCHA… MORE
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Rasmia Kirmani-Frye, the Director of NYCHA’s Office of Public/Private Partnerships, has been hard at work launching the Fund for Public Housing, an independent 501(c)(3) nonprofit organization. A key NextGeneration NYCHA strategy, the Fund will increase investment in NYCHA communities, making them safer, cleaner, and more connected. It will be an important part of NYCHA’s transformation… MORE
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The John DeCarlo memorial Award — NYCHA’s premier employee prize — was presented on September 18 to two outstanding caretakers whose job dedication best perpetuates the legacy of the renowned caretaker for whom the award is named. To the applause of proud family and management department members gathered in the Ceremonial Room at 250 Broadway,… MORE
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The Government Finance Officers Association (GFOA) has presented NYCHA with its prestigious Distinguished Budget Presentation Award for its current budget. The award represents a significant achievement by the Authority as it reflects the commitment of NYCHA’s leadership and staff to meeting the highest principles of governmental budgeting. Along with the award, a Certificate of Recognition… MORE
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Since the launch of NYCHA’s 10-year strategic plan, NextGeneration NYCHA, the Authority has debuted key pieces of our strategy to address our chronic operating deficit and $17 billion in unmet capital needs. In September, we continued the rollout of our strategic plan with the introduction of NextGeneration (NextGen) Neighborhoods, a program to build 50 percent… MORE
Read MoreNYCHA is committed to a workplace free from violence and hostilities and to providing our employees with a safe and professional work environment. All NYCHA personnel are responsible for notifying the Office of Safety and Security (OFSS) of any violent incidents or threatening behaviors, including threats they have witnessed, received, or have been told that… MORE
Read MoreChair and CEO Shola Olatoye shared an interesting article on public housing with Department of Communications (DOC) staff and others, from this month’s Atlantic magazine. Needless to say, NYCHA is amply discussed. The article, “The Real Power of Public Housing,” will no doubt be included in the news clips that DOC sends out but since… MORE
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In June, we reported on the newest employee oganization— LGBTQ (Lesbian, Gay, Bisexual, Transgender and Questioning). Since then, two more employee organizations have entered the scene. In fact, there are so many employee organizations that one of the new ones—the Coalition of NYCHA Employee Organizations (CoNEO)—has been formed to provide all of them with a… MORE
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Nicole Ferreira rejoined NYCHA in February 2015 as a Senior Director in the Development Department. As a leader of the senior team, Ms. Ferreira oversees the development pipeline and ensures the development process is timely and well-organized. She is also responsible for leading the team to execute NextGerneration NYCHA strategic initiatives for both the preservation… MORE
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Per Scholas is offering free IT job training courses for NYCHA residents and community members (including NYCHA employees) interested in receiving their CompTIA A+and MCTS certifications. CompTIA A+ is an entrylevel computer certification for PC computer service technicians. The exam is designed to certify the competency of entry-level PC computer service professionals in installing, maintaining,… MORE
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On August 24, Mayor Bill de Blasio and General Manager Michael Kelly announced the start of rooftop replacement construction at Queensbridge Houses in Long Island City, underscoring a core commitment of NextGeneration NYCHA to preserve and maintain NYCHA’s precious housing stock. “Having a roof over your head isn’t good enough if it leaks all the… MORE
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“Collaboration and transparency… get the best results.” Bomee Jung joined NYCHA as Vice President for Energy and Sustainability on July 6. Prior to that, she served in various leadership positions at Enterprise Community Partners, Inc., a national leader in greening affordable housing, and on the City’s Planning Commission. During her tenure with Enterprise, Bomee is… MORE
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“Back Home in Housing” Gerald Nelson joined NYCHA as Vice President for Public Safety on August 3. He began his career in 1973 as a patrolman in the then-NYCHA Housing Police Bureau and recently retired as Commanding Officer of Patrol Borough Brooklyn North after more than 40 years of service with the NYPD. In his… MORE
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Volunteering doesn’t have to be a chore. Just ask the more than 230 residents, Property Managers, Caretakers, Superintendents, development office staff, and community partners who spent a few hours on August 6 sprucing up the fences at Van Dyke Houses with a fresh coat of paint. According to NYCHA Project Manager Helga Nyanffor, residents raised… MORE
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This summer General Counsel David Farber invited NYCHA’s attorneys to a series of visits to the field. Seventy-five attorneys along with legal interns accepted the invitation. These trips provided an opportunity for the attorneys to meet NYCHA’s borough leadership, development management, and other teams; inspect NYCHA buildings from roof to basement; and interact with development… MORE
Read MoreThank you to Catherine Santiago and General Services for printing and distributing 5,000 copies of NYCHANow for distribution to employees without desktop computers. Employees who have seen these hard copies will agree that Catherine is doing an excellent job using some new equipment now available at the print shop located at 90 Church Street. And… MORE
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“Everyone has a role in their own destiny.” Executive Vice President & Chief Administrative Officer Natalie Y. Rivers will leave NYCHA after more than 27 years of service on September 25. Natalie began her singular career here as a Staff Analyst in the Human Resources Department, “to pay off a college loan,” she recalled. She… MORE
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“Hello. This is the New York City Housing Authority. We’re calling to remind you that your rent and other charges are due on the first of the month. Our records indicate that you have an overdue balance…” Beginning in August, the first round of “robocalls” went out to residents with rent and other charges in… MORE
Read MoreGeneral Manager Michael Kelly joined Mayor Bill de Blasio, elected officials, and community leaders in Lower Manhattan on August 27 as the Mayor announced a new City capital commitment of $100 million to help protect Lower Manhattan from flooding. General Manager Kelly participated in a round-table discussion hosted by the Mayor on resiliency issues. “Superstorm… MORE
Read MoreESCAPE (Employee Smoking Cessation Assistance Program) is a resource available at no charge to all eligible New York City employees who would like to quit smoking. According to the NYC Department of Health and Mental Hygiene, whose website features this information, making a decision to quit is the first and most important step in successfully… MORE
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On July 12, General Manager Michael Kelly marked 100 days on the job by announcing “Fix-It-Forward,” a major initiative to overhaul maintenance and repair operations and advance the NextGeneration NYCHA goal of operating as an efficient and effective landlord. Fix-It-Forward is in line with the Authority’s 10-year strategic plan to focus on its core business… MORE
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When NYCHA’s Digital Van parked at Mott Haven Houses in the Bronx on July 16, it wasn’t only to provide free Internet access to public housing residents. The visit celebrated the announcement of new initiatives that will significantly expand NYCHA’s pioneering efforts to breach the digital divide for public housing families. “We are here this morning… MORE
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Now that NYCHA’s strategic plan for the next 10 years has finally been publically launched, our NextGeneration NYCHA work has just begun. That was the message with which Chair and CEO Shola Olatoye welcomed senior staff on July 14 for the second Quarterly Leadership Meeting, after attendees watched a video compilation of NextGeneration NYCHA media… MORE
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Gerald Nelson joined NYCHA as Vice President for Public Safety on August 3, 2015. In this role, he is responsible for planning, organizing and directing all of NYCHA’s public safety services and activities, ensuring the provision of general law enforcement, criminal investigation, fire suppression and prevention, rescue and emergency medical services, disaster responses, nuisance abatement… MORE
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Some residents saw posters at their developments, others learned from resident associations, and still others found the good news on Facebook or Twitter: NYCHA was hiring again for its Seasonal Program. After a hiatus of two years from lack of funding, the Seasonal Program is again providing valuable job experience and income for housing development… MORE
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The best praise comes from home. Kudos to NYCHA’s HR team for the letter they inspired from Elevator Mechanic’s Helper Sun Tsang. Director Kenya Salaudeen, My name is Sun Tsang. I had recently changed City agencies to NYCHA and my daughter had to see the doctor. My wife called me and said the girls were… MORE
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As the Broadband Initiatives manager in IT’s Infrastructure Department, Anthony Palermo has been working to provide telecommunications and other services for residents since the TIES (telecommunications, internet, entertainment and security) initiative he began in 2001. Since 2006, the 36-year NYCHA veteran has focused on utilizing existing and providing additional infrastructure for broadband. “NYCHA has been… MORE
Read MoreIn a July 10, 2015, email to staff, General Manager Michael Kelly announced a series of organizational changes and staff appointments that followed an agency-wide assessment of functions and operations at the development level and at central offices. “If we are to create safe, clean, and connected communities, we must fundamentally change the way we… MORE
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The IT Department will be upgrading two frequently used programs that will improve service for NYCHA’s approximately 6,000 desktop computer users. Internet Explorer is being upgraded to version 11 and Adobe Acrobat also is being upgraded to version 11. The upgrade is expected to begin mid-August and should take several weeks to complete. Upgrading will… MORE
Read MoreApproximately three months prior to retirement, employees should schedule an appointment with Human Resources’ ASKHR at (212) 306-8000. Prior to the appointment, you must visit the NYC Employees Retirement System (NYCERS) to obtain a printout of your pension estimate. NYCERS, located at 340 Jay Street in Brooklyn, is open from 8:00 a.m. to 5:00 p.m.… MORE
Read MoreDear NYCHANow: On January 20, 2015, my sister, Cardell Stokes Phillips, passed away. Cardell was an employee of the Authority for over 40 years; 15 plus of which were spent in the title of PAA 3, in the Office of the Chair of the Authority. Cardell loved the Authority, and as such, treated it as… MORE
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Kudos to Mario Nelson, Maintenance Worker at LaGuardia Houses in Manhattan, for telling New Yorkers and social media followers around the world about how he fells working for NYCHA. When Mr. Nelson was approached in early June during his lunch hour by photographer Brandon Stanton—creator of the popular photo-blog Humans of New York—he described the… MORE
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NYCHA’s Running Team turned out in force at the 39th Corporate Challenge run in Central Park on June 4. Led by veteran team captain Bob Nordman, 15 staunch members participated in the 3.2 mile race, sponsored by JPMorgan Chase to raise funds for the preservation and maintenance of Central Park. Marathon runner Bob Nordman and… MORE
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Brooklyn Workforce Innovations (BWI), an organization that helps unemployed and working poor New Yorkers gain access to careers, honored NYCHA’s Resident Training Academy (NRTA) and the Department of Resident Economic Empowerment and Sustainability (REES) with the Exceptional Employer Award on Monday, June 11. Accepting the award at its annual gala on behalf of REES, General… MORE
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REES Assistant Director Shanna Castillo was honored as a graduate of the City’s Leadership Institute at the Executive Development Recognition Ceremony held at One Police Plaza on June 17. The highly competitive Institute prepares mid-level executives to be innovative leaders for the City of New York. “Shanna is an exceptional leader and the REES team… MORE
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James Artis was a property maintenance supervisor at Gompers Houses before his promotion to asset manager in the Optimal Property Management Operating Model (OPMOM) pilot. Asset managers work collaboratively with OPMOM property managers (PMs), offering a broad range of administrative, management and technical support, and sharing best practices based on resources in their geographic area.… MORE
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NYCHA has launched its own account called @nychagram on Instagram, the popular picture sharing platform for social media where photos are tagged by category with hashtags. “We’re excited about the account, launched last month by DOC’s digital communications team,” said Interim Digital Communications Manager Thomas Ngo. “We think it will be a great way to engage… MORE
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“Today we are here for you,” General Manager Michael Kelly told more than 350 property managers and supervisors, along with department directors and executive staff, at NYCHA’s third Safety Symposium, hosted by the Office of Safety Security at Johnson Houses on June 18. The symposium reported on the state of NYCHA’s safety program, including the… MORE
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Sibyl Colon, formerly Administrator in the Manhattan Management Department, was promoted to Director of the Optimal Property Management Department (OPMOM). Ms. Colon is responsible for ensuring that the decentralized property management model adheres to all of NYCHA’s standard operating procedures and quality standards while streamlining operations. Robert Knapp, formerly Director of the Manhattan Management Department,… MORE
Read MoreThe Authority’s second agency-wide Safety Strategic Plan (SSP) was unveiled at the Safety Symposium. The purpose of the Plan is to provide common goals to foster a safer work environment. The following goals have been established: Conduct hazard assessments of each work location to identify opportunities for safety improvements. Increase safety communication within and across… MORE
Read MoreThe Chief-Leader, a weekly newspaper aimed at the City’s civil service employees, reported on NYCHA’s Safety Symposium in its June 22 issue. The “agency and the union that represents nearly 8,000 HA workers, Local 237, credited their collaboration for reducing the number of injuries over the last couple of years,” paper said. For the full… MORE
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Lorraine Aponte, Chief Caretaker, Claremont Consolidated “for working with her supervisors as a Safety Asso-ciate, tackling safety issues and suggesting ways to prevent injuries ” Diane Babb, Caretaker J, Williamsburg Houses “for ensuring that improper practices were raised and addressed” Laverne Jusino, Caretaker X, Boston-Secor Houses “for being an effective Safety Associate, regularly reporting safety… MORE
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More than 200 residents of Ocean Bay/Bayside Apartments and members of the Far Rockaway community attended a meeting held by Councilmember Donovan Richards and NYCHA on June 24 to discuss the benefits of HUD’s Rental Assistance Demonstration (RAD) program. RAD enables public housing authorities to convert a select number of their traditional public housing units… MORE
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Employees are used to doing more with less — but working in the dark is something new! On June 19, the Mayor’s Office of Sustainability and the Building Energy Exchange asked NYCHA to join in Daylight Hour 2015. This event called for buildings all over the world to turn off the lights from 12:00 p.m.… MORE
Read MoreOn July 1, NYCHA released the “Request for Proposal” (RFP) for potential developers to expand 100 percent affordable housing opportunities at three NYCHA developments, including Ingersoll (Fort Greene, Brooklyn), Van Dyke (Brownsville, Brooklyn) and Mill Brook (Mott Haven, the Bronx.) The plan to create affordable senior and family housing on underused NYCHA property was the… MORE
Read MoreEmployees who serve in titles which require uniforms must wear them during work hours. All other employees are expected to dress in a manner that is appropriate for a business environment. All clothing worn during business hours should be neat and clean in appearance. Extremely informal and/ or clothing that reveals your cleavage, back, stomach… MORE
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A major upgrade in customer service is scheduled to roll out this summer with MyNYCHA, an “app” that will enable public housing residents to create, submit, view, track, and update maintenance service requests. Along with increasing customer convenience, the app will also reduce call volume to the Customer Contact Center. Residents can also sign up… MORE
Read MoreThe NYC/EAP is a professional service for City employees that provides free, confidential assistance to employees and their family members with a wide range of personal and social problems. Areas of service include marital or family conflict, mental or emotional stress, problems with alcoholism and substance abuse, elder care, child care, financial problems, and traumatic… MORE
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Summer is here—as is the hot weather. To ensure that employees who work outdoors are not overcome with heat induced stress or illness, here are some safety tips. Supervisors should ensure that there is plenty of drinking water located as close as possible to employees. Employees should: drink water about every 15 minutes even if… MORE
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Take advantage of big savings in commuting costs with the Commuter Benefits Program. You can deduct up to $130 a month from your taxable income for MTA, LIRR, N.J.Path and other mass transit expenses, and up to $250 a month for qualified commuter parking. This can save you more than $400 a year in tax—or… MORE
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Batei Tsibur, the organization of Jewish employees at NYCHA, held its annual Jewish Heritage Month Celebration in the Ceremonial Room at 90 Church Street on May 11. As in years past, Harley Diamond, Assistant Chief in the Law Department and a professionally trained singer, led the group in the U.S. and Israeli nation anthems, and… MORE
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Some clouds bring storms but NYCHA’s cloud brings safety from the storm—thanks to the Emergency Response Reporting System developed by IT Computer Specialists Ned Epstein and Girish Nori, and Computer Services Manager Rajat Lala. Following Hurricane Irene in 2011 and Superstorm Sandy one year later, Mr. Epstein worked on the application development for the emergency… MORE
Read MoreOn May 14, NYCHA held its third annual Minority-owned, Women-owned, and Small Business Enterprises (MWSBE) Trade Show at BNY Mellon. Approximately 240 MWSBEs attended to learn how to do business with NYCHA or companies with large NYCHA contracts, as well as with city, state, and federal agencies. Twenty-eight organizations staffed exhibits, including Con Edison, the… MORE
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Assistant Property Maintenance Supervisor Michael Johnson has been honored with a 2015 Sloan Public Service Award. Ceremonies were held with his colleagues and senior administrators at Johnson Houses in Manhattan on June 2, and later the same day in the Great Hall at Cooper Union, with Mayor Bill de Blasio and hundreds of others in… MORE
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On May 18, Mayor Bill de Blasio announced that NYCHA and Teamsters Local 237, which represents about 5,500 NYCHA employees, reached a tentative contract deal. The employees affected by the new contract includes caretakers, housing assistants, and building superintendents, among others. The proposed contract includes a 10 percent raise over seven and a half years,… MORE
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Kathie Shoulders was a property manager for two years at Harlem River Houses before applying to participate in the Optimal Property Management Operating Model (OPMOM) pilot that launched in January. “The minute I heard about OPMOM, I was excited,” she said “because I wanted an opportunity to really take control of day to day operations.”… MORE
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General Manager Michael Kelly announced the official launch of NYCHA’s recycling program on May 29 at Steepshead/Nostrand Houses in Brooklyn, where he was joined by NYC Department of Sanitation (DSNY)Commissioner Kathyrn Garcia and Mayor’s Office of Sustainability Director Nilda Mesa. “We are very excited to implement recycling at all of our 328 developments over the… MORE
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NYCHA received $633,534 from Con Edison for $10 million in energy saving investments at NYCHA developments in Harlem, including 131 Saint Nicholas Avenue, Washington Houses, and Lexington Houses. The incentives offered by Con Edison were for investments NYCHA made to replace aging oil boiler equipment with 11 new, high-efficiency natural gas boilers and installation of… MORE
Read MoreGOAL 1: A SECURE FINANCIAL FUTURE—achieve short term financial stability and diversify funding for the long term Stabilize Finances: City relief of NYCHA’s Payment in Lieu of Taxes (PILOT), building on the already-waived $70 million annual payment to the NYPD, to achieve an additional $30 million in operating savings per year. Streamline Operations: Integration and… MORE
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“People usually tell you when you do something wrong but say nothing when you do something right,” explained Cassidy/Lafayette Houses Resident Association President Dr. Brenda L. Harris. That’s why she decided to write a letter to Queens-Staten Island Property Management Deputy Director Brenda Allen to commend Property Manager Prince Menjor, Property Maintenance Supervisor Eva Gonzalez (since reassigned),… MORE
Read MoreNYCHA’s diverse group of employee affiliation organizations will soon have a new member, with the inaugural membership meeting of LGBTQ (Lesbian, Gay, Bisexual, Transgender and Questioning) Employee Organization. “I realized after the Black History Month celebration and the Women’s History Month celebration that there was another part of me that was not being recognized said… MORE
Read MoreIn case you haven’t noticed, NYCHA’s website has a new look. Launched on May 1, the website was redesigned with the needs of residents, employees, and other stakeholders in mind. In addition to photos that provide helpful information, the site has a host of new features that make it more user-friendly, and it is accessible… MORE
Read MoreWith the college year now over, there’s still one more important thing NYCHA’s hard working college students should do—apply for a $1,000 scholarship for NYCHA residents. The NYCHA-CUNY Resident Scholarship is awarded competitively to residents enrolled full-time as a sophomore, junior or senior at any City University of New York college, in an Associate or Baccalaureate degree… MORE
Read MoreIn an email message to employees, General Manager Michael Kelly addressed aspects of the NextGen plan that concern some staff. “One aspect of the plan that I know employees have questions about is the strategy to reduce central office staff by approximately 1,000 employees over the course of the next three years….I want to emphasize… MORE
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