Symposium Underscores NYCHA’s Commitment to Safety

More than 300 employees attended NYCHA’s third annual Safety Symposium, hosted by the Office of Safety and Security at Johnson Houses on June 30. With remarks from NYCHA and Teamsters Local 237 safety leaders, small-group discussions led by subject matter experts, employee safety congress reports, and even an original play by NYCHA’s Safety Players—the symposium… MORE

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LGBTQ Association Marches with Pride

Members of NYCHA’s Lesbian, Gay, Bisexual, Transgender and Queer/Questioning (LGBTQ) Employee Organization joined thousands of New Yorkers at the City’s Pride March on June 26. “Our members were excited by the opportunity to participate in this year’s Pride March under our organization’s banner—NYCHA’s Association of LGBTQ Employees,” said Association president D’Andra Van Heusen (third from… MORE

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Congratulations to Rosanne Pisem

School’s out for Associate Counsel Rosanne Pisem, who completed the Department of Citywide Administrative Services’ (DCAS) Leadership Institute on June 28. The NYC Leadership Institute prepares outstanding mid-level executives to lead organizational change initiatives by introducing them to state-of-theart change models focusing on process and performance improvement. The four-month curriculum focuses on planning and implementing… MORE

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Handheld Devices Improve Customer Service
by Aaron Trauring, Project Manager, Enterprise Technology Portfolio Management Department

NYCHANow continues its “employee voices” series featuring articles by employees about initiatives and events that they know best. This issue includes an article about handheld devices by Project Manager Aaron Trauring, and enhanced information on NYCHA’s websites by Director for Performance Tracking and Analytics Sybille Louis on page 6. To submit an article about a… MORE

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Handhelds Used for Real-Time Safety Checks

Handheld devices issued to maintenance workers starting this summer will improve the efficiency of real-time safety checks included in NYCHA’s fire safety campaign. Whenever apartment repairs or inspections are performed, there are five quick safety-related items that staff should check for, fix or install, and document: Alarms – working smoke and carbon-monoxide detectors Ledge –… MORE

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More Information Now Featured on NYCHA’s Websites
by Sybille Louis, Director for Performance Tracking and Analytics

To become a more efficient and effective organization, we have to change the way we do business everywhere, from our developments to our warehouses to our administrative offices. To that end the Performance Management and Analytics Division (PMA), formerly known as the Research and Management Division, under the leadership of Vice President Anne-Marie Flatley, is… MORE

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REES Honored With Partner Award

The HOPE Program helps empower New Yorkers economically through job training, placement, and education programs, making it an excellent partner for NYCHA. At its annual ceremony on June 1 honoring program graduates and alumni achievements, HOPE also recognized its partnership with NYCHA by honoring REES with its “Referral Partner of the Year” award. REES (Department… MORE

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“I Am NextGen” Honoree Connects Residents and Employees

NYCHA continues to bring outstanding employees, residents and other stakeholders to the attention of the public with its popular “I Am NextGen” campaign. Our latest honoree is D’Andra Van Heusen, founding president of NYCHA’s Lesbian, Gay, Bisexual, Transgender, and Queer/Questioning (LGBTQ) employee association. Ms. Van Heusen joined NYCHA in 1997 as a Community Associate and… MORE

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