Workplace Safety
Workplace Violence Prevention Is Everyone’s Responsibility
NYCHA employees and contractors should immediately report any potential or actual workplace violence by calling the Office of Safety & Security at (212) 306-8800.
In case of a workplace violence incident:
- Retreat from, and do not engage in, a potential workplace violence situation. Act professionally and calmly when confronted or provoked; keep control of your behavior and do not exchange words.
- Contact your supervisor and the Office of Safety and Security at (212) 306-8800 to report any workplace violence incident. Call 911 in case of an emergency.
NYCHA’s Workplace Violence Standard Procedure (SP 001:97:2) [*the procedure is excerpted below)
Visit the Office of Safety and Security’s section of Connect for additional safety-related resources.
*A. During a Workplace Violence Incident
During an active or imminent danger of an incident, an employee, if able to do so without endangering him or herself:
1. Notifies law enforcement.
2. Reports the incident to a supervisor.
B. After a Workplace Violence Incident
1. Reporting an Incident
An employee can report an incident in any of the following ways:
a. Submitting NYCHA e-form 899.003, Safety and Security Incident Report.
b. Calling the Office of Safety and Security at 212-306-8800 (available 24 hours a day, seven days a week).
c. Reporting in person to the Office of Safety and Security at 90 Church Street, 9th floor, New York, NY, 10007. This visit can be scheduled or unscheduled.
d. Sending a letter to Director of Safety and Security, NYCHA Office of Safety and Security, 90 Church Street, 9th floor, New York, NY, 10007.
2. Supervisors
a. The supervisor notifies department director of the incident. If a victim is unable to notify law enforcement of an incident, his/her supervisor must do so.
b. The supervisor consults with the victim to determine if he or she needs to be temporarily or permanently transferred to another location.
c. If the perpetrator is a NYCHA employee, and should be removed from the workplace, the supervisor consults with Human Resources regarding actions that may be taken within civil service law by contacting the Employee Relations Coordinator at 212-306-3892 or 212-306-3978.
d. The supervisor ensures employee information and any documents related to the incident are shared only as necessary.
e. The supervisor contacts the department director if an employee transfer is warranted. See Section VII.C.7. below.
3. Department Directors
A department director notifies the Human Resources Department about the incident by sending an e-mail to ‘HR Employee Violence Reports’ and/or calling 212 306-3892 or 212-306-3978.
4. Office of Safety and Security
a. The Office of Safety and Security receives NYCHA e-form 899.003, Safety and Security Incident Report, and investigates the claim.
b. The director of safety and security forwards the findings to the affected department director and director of human resources.
