Letter of Commendation to Staff at Cassidy/Lafayette Houses
“People usually tell you when you do something wrong but say nothing when you do something right,” explained Cassidy/Lafayette Houses Resident Association President Dr. Brenda L. Harris. That’s why she decided to write a letter to Queens-Staten Island Property Management Deputy Director Brenda Allen to commend Property Manager Prince Menjor, Property Maintenance Supervisor Eva Gonzalez (since reassigned), “and their staff’s timely response to residents’ issues.”
Recalling a time when “lack of heat and long waits on repairs” was common, Dr. Harris now reported “I do not have any complaints from residents about NYCHA not responding to their maintenance requests. Management comes to our Resident Association meetings monthly and are greeted like part of the community.”
“Being recognized for their efforts means a great deal to staff,” said Ms. Allen after receiving the letter, “and I know that Dr. Harris’s comments were truly appreciated.”
