Inspiring a Compliance Culture: Read the Compliance Department’s Winter 2026 Newsletter
Updates and Alerts
During the fourth quarter of 2025, the Compliance Department updated one Standard Procedure and distributed two Advisory Alerts. This newsletter focuses on the key takeaways from these documents. Be sure to refer to the full alerts and procedure for complete information.
Standard Procedures
Standard Procedure 040:04:1, Apartments Off the Rent Roll, outlines the steps NYCHA staff must follow to temporarily or permanently remove apartments from the rent roll. It also details the process for returning apartments to the rent roll. Taking an apartment off the rent roll means it is no longer listed as available for immediate rental in NYCHA’s apartment inventory.
Extensive updates were made to Apartments Off the Rent Roll, including, but not limited to:
- The codes staff use to show why an apartment is removed from the rent roll are now grouped in the following appropriate categories:
- Temporary Removal for Repairs (Non-Major Modification), including for natural disasters or fires
- Temporary Removal for Major Modernization, including for apartments transitioning to the NYC Public Housing Preservation Trust
- Relocation Units, including for hospitality apartments
- Temporary Removal, including for law enforcement
- Permanent Removal for Non-Dwelling Use, including for resident associations
- Permanent Removal, including for apartments determined to be uninhabitable
- New reason codes to remove an apartment off the rent roll for Trust Site (1T) and Trust Relocation Site (1TR)
- Additional details and clarifying the processes for each reason code, including Special Use (2A) and Other Major Modernization Required – Not Funded (1L) and Funded (1LF)
- Updates to how borough vacancy meetings are run and how vacancy meeting reports are created and reviewed
Compliance Advisory Alerts
Compliance Advisory Alert #81 – Property Management Signage was distributed to remind NYCHA developments that signage must be prominently displayed in Property Management Offices and Property Maintenance Shops. The Compliance Department previously issued Compliance Advisory Alert #15 – Property Management Office Signage, which addresses the issue of mandatory signage. This alert includes additional signs and guidance that are required and must always be posted and updated at NYCHA developments.
Compliance Advisory Alert #42 – NYCHA Policy on Use of Federal Funds to Purchase Food and Beverages for Employees was redistributed as an annual policy reminder from NYCHA’s Chief Executive Officer (CEO) and Chief Financial Officer (CFO). NYCHA generally cannot use federal funds to purchase food or beverages for employees, except in limited cases such as public-facing technical conferences or certain travel-related expenses. Alcohol is never permitted. Purchasing food and beverages using NYCHA Commercial Cards is also prohibited unless prior authorization is obtained from either the CEO or the CFO. Any extraordinary requests must be approved in advance, and violations of the policy may result in disciplinary action. See Standard Procedure 100:13:1, NYCHA Commercial Card, for more information.
Conclusion
The Compliance Department will continue working with our colleagues to ensure that NYCHA is a safe and healthy place for our residents, staff, and vendors. If you have any concerns or complaints, or if you see anyone engaging in a deceptive practice, you can make a confidential and anonymous report by calling the Customer Contact Center at (718) 707-7771 (select menu option 7) or by visiting the Compliance Department section of NYCHA’s website. Complaints can also be reported to any other federal, state, or local government agency. Remember, the Compliance Department is here to help.
90 Church Street, New York, NY 10007
