Staff Changes Support New Strategic Direction

On January 23, Chair and CEO Shola Olatoye and General Manager Cecil House announced significant operational and staffing changes that will position the Authority to implement key initiatives, including NextGeneration NYCHA, the agency’s ten-year strategic investment plan, and the recently launched Optimal Property Management Operating Model (OPMOM) pilot, which empowers property managers with far greater control over development operations.

These changes, along with other critical activities now underway, will help restore NYCHA’s financial stability and strengthen our quality of services to residents.

However, the Chair and General Manager stated that increased revenue and new funding cannot alone restore NYCHA’s financial stability or strengthen service delivery to residents. “These imperatives…are also dependent upon changing how we work and operate, and how we’re structured.”

The changes involve six newly created positions filled by highly qualified staff; five new appointments or promotions to existing executive positions; and new reporting lines and expanded missions for three other departments.