Letter From Elevator Mechanic’s Helper Sun Tsang

Director Kenya Salaudeen,

My name is Sun Tsang. I had recently changed City agencies to NYCHA and my daughter had to see the doctor. My wife called me and said the girls were not covered anymore!

So I called 90 Church Street Human Resources and spoke to Ms. Garcia. She was great. She got back to me ASAP and fixed the dilemma!

Every time I have a problem and I call Human Resources, your staff (including Haydee Garcia, Melva Roberson and Gloria Velez) is so professional, passionate and polite. I only remember some of the names but believe me, I spoke to a bunch of different agencies and the other outfits don’t want to help or do their jobs like here.

Your Human Resources is the best! Always willing to help, always following up on your problems, and never rude.

Sincerely,
Sun Tsang

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