November 2016

NYCHA marked the fourth anniversary of Superstorm Sandy with a construction and hiring boom. At this time last year, major construction was underway at one development–– the Lower East Side Rehab Group 5. In the past year, the Authority has broken ground on three additional major recovery projects. As these projects are ramping up major… MORE

Great customer service is the foundation of the Housing Authority’s commitment to safe, clean and connected communities. Employees at all levels of NYCHA were involved in our 2016 Customer Service Week celebration, from celebratory lunches to the senior leadership team shadowing development staff to better understand their workloads. Congratulations to the 2016 Service Champion Award… MORE

Have you ever wondered if anyone in NYCHA’s leadership team knows what your job is really like? Almost 20 caretakers, maintenance workers, housing assistants and others had a chance to show 15 senior staff the lowdown during Customer Service Week. “We want our senior team to know firsthand what it’s like for property management staff,… MORE

Most of us have never heard of arthrogryposis multiplex congenita (AMC) and probably can’t even pronounce it. Administrative Staff Analyst in Energy Sustainability Valerie Pepe doesn’t say it much either because she refuses to think of herself as a person who is limited in any way. But she does mention it in her recently published… MORE

NYCHA continues to bring outstanding employees, residents and other stakeholders to the attention of the public through its popular “I Am NextGen” campaign. Our latest honorees are Language Bank volunteer Marisol Semprit and NYPD Neighborhood Coordination Officers Leandro Payero and Joseph Repetti. The Neighborhood Coordination Program is designed to unite police and the community as… MORE

Since July of this year, Department of Communications’ (DOC) Senior Manager for Events Communications Services Millie Molina and Associate General Counsel Rosanne Pisem have delivered training to Operations property managers and senior staff on NYCHA’s language assistance services policy. NYCHA is committed to providing meaningful access to information and services for individuals with limited English… MORE

At Butler Houses in the Bronx, household garbage left in the entranceways and on the sidewalk had become a major problem. Thanks to the joint efforts of two NYPD Officers and Public Service Area (PSA) 7, Butler’s resident association, and residents, the development’s entrances are now cleaner and more welcoming for residents and their guests.… MORE

NYCHA is proud to launch Love Where You Live, a campaign to encourage residents to work together with the Authority to make their developments cleaner and safer places, where residents are proud to live and employees are proud to work. Residents can take actions big and small, such as disposing of household trash and bulk… MORE