Cathy Pennington Appointed EVP of Operations
And Other Management Announcements

Cathy Pennington has been appointed Executive Vice President (EVP) of Operations. In this role, Cathy will oversee the activities of the Operations Division, comprised of approximately 8,700 staff in three divisions: Property Management, Support Services, and the NextGeneration Operations (NGO) Department. Cathy has served as Acting EVP of Operations since December 2017. She first joined… MORE

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Free Tax Prep for New Yorkers Earning $54,000 or Less
Take Advantage of Virtual VITA Today!

Many tax sites promise fast filing and instant refunds. Yet users often find that they are paying more than they thought for service and getting less in return. To ensure that you get the most from tax credits and refunds, NYCHA’s Office of Resident Economic Empowerment and Sustainability (REES) is once again offering the Virtual… MORE

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Make a Difference in Your Workplace – Join the Employee Engagement Committee

We are excited to announce the application period for the second cohort of NYCHA’s Employee Engagement Committee (EEC). This is an opportunity for NYCHA employees from all titles to help your colleagues be productive and creative in their work; enhance their own professional development; and assist NYCHA in achieving its goal of preserving public housing… MORE

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Major Study Finds Lighting Cut Crime by 39%
By Ray Molony, Lux and Lighting Magazine, March 13, 2018

In partnership with the Mayor’s Office of Criminal Justice, the New York City Police Department and the New York City Housing Authority, the scientific research team Crime Lab designed a six-month randomized controlled trial involving nearly 80 public housing developments, all of which had elevated levels of crime. About half of the developments received new,… MORE

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NYCHA Celebrates International Women’s Day

Dear Colleagues, Today is International Women’s Day, an annual commemoration to celebrate women’s accomplishments and bring worldwide attention to discrimination against women. NYCHA’s creation is in large part due to the work of larger-than-life women like Eleanor Roosevelt, First Lady of New York and then the United States, and Mary K. Simkhovitch, president of the… MORE

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Spotlight on IT Department Employee Nina Winer
By Jeffery Benson, Chief IT Auditor

As a member of NYCHA’s IT Project Management Office, Nina Winer knows that information security is the responsibility of every single NYCHA employee. She strives to show employees how, through careful and intelligent use of technology, we can help safeguard NYCHA’s systems and data while fulfilling our mission of providing safe, clean, and connected housing… MORE

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Sharing Success
Employees Mentor Resident Proteges

On February 22, the Authority held its first “speed mentoring” event for members of the NYCHA Youth Leadership Councils (YLC). Sixty high school students were connected to sixty mentors for a series of short and focused one-on-one conversations aimed at building their networking and public speaking skills. The mentors, who volunteered their time, included professionals… MORE

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NYCHA Youth Can Get Paid While They Learn
Through the Summer Youth Employment Program

Know any youth looking for a summer job? There are two exciting ways for young NYCHA residents to earn money while gaining important career skills through the Summer Youth Employment Program (SYEP). NYCHA SYEP for 14- and 15-Year-Olds NYCHA’s Summer Youth Employment Program is a lottery-based program that provides minimum wage ($13/hour) summer work assignments… MORE

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Clean, Green Comfort
$103M Investments Reduce Costs, Improve Quality of Life

Over 65,000 residents can look forward to upgrades to the lighting, heating, building ventilation, and water conservation systems at their developments. In March 2018, NYCHA will begin construction on two new Energy Performance Contracts (EPC) at 41 developments worth $103 million. The upgrades will save NYCHA $8.6 million a year and reduce energy use at… MORE

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PACT Bringing Major Renovations and Repairs for 1,700 Apartments

NYCHA has chosen three developers (see list below) to provide $300 million in repairs and renovations to 1,700 apartments at 17 developments in the Bronx and Brooklyn, improving quality of life for 4,000 residents by replacing elevators, boilers and heating systems, and renovating bathrooms and kitchens. Residents in these developments will see $316 million invested… MORE

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Apply Now for an Affordable Apartment in Harlem
Randolph Houses North Is Beautiful and Historic

Applications are being accepted now through April 6 for affordable apartments in a newly renovated building, Randolph Houses North, which was once part of the Authority’s Randolph Houses development. Through a partnership of NYCHA, the NYC Department of Housing Preservation and Development, the NYC Housing Development Corporation, Trinity Financial, West Harlem Group Assistance, Red Stone… MORE

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Mayor Supports NYCHA Heat Upgrades
City Invests $200 Million for New Boilers and Heating Systems at 20 Developments

Nearly 45,000 NYCHA residents at 20 developments with chronic heat outages will see their aging boilers replaced and heating systems upgraded by 2022. Mayor Bill de Blasio pledged $200 million for repairs and new equipment, which will also save about $5 million per year in energy costs. The funding will be used to: Replace outdated boilers: 10… MORE

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Sterling Members of NYCHA’s Team
Rasmia Kirmani-Frye and Sideya Sherman Selected for Innovative Network

Rasmia Kirmani-Frye, NYCHA’s Director of Public/Private Partnerships and the President of the Fund for Public Housing, and Sideya Sherman, NYCHA’s Executive Vice President for Community Engagement and Partnerships, were among the 48 leaders selected to join the Sterling Network NYC. The first network of its kind in the city, the Network was created by the… MORE

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Pairs with Purpose
These Shoes Were Made for a Mission

In October, Deputy Director for Community Safety Strategies Andre Cirilo organized a fundraiser on Staten Island that raised more than $1,000 and collected nearly two dozen boxes of supplies for victims of Hurricane Maria in Puerto Rico. Recently, he and members of NYCHA’s Culture & Arts Exchange employee organization partnered with Why Not Care, a… MORE

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Phishing 101
IT Training Program Educates Employees

In January, NYCHA rolled out a new cyber awareness training program. As part of the program, network users received suspicious email messages known as fake phish and then training assignments from the NYCHA Cyber Awareness Team. The Cyber Awareness Team is led by Information, Security, and Risk’s Chief IT Auditor, Jeffery Benson, and composed of… MORE

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Mayor Appoints New GM

NYCHA announced on January 22 that Michael Kelly is stepping down from his role as General Manager, effective February 22. Mayor Bill de Blasio has appointed Vito Mustaciuolo as acting General Manager while NYCHA performs a nationwide search for the position. Mustaciuolo was formerly the Deputy Commissioner for the Office of Enforcement and Neighborhood Services at the… MORE

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NYCHA Is Hiring!
Temporary & Permanent Job Opportunities Available Now

NYCHA is recruiting now for temporary and permanent positions at developments throughout the five boroughs. If you know anyone who might be interested, please have them call (212) 306-3922 or (212) 306-3608 to schedule an interview. Oil Burner Specialist (temporary position): Interested candidates may submit a cover letter and resume to www.nyc.gov/careers/search (search for JOB ID# 318197) Maintenance Worker… MORE

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NYCHA’s Youth Leaders Get Connected

Youth Leadership Council member Mya Pyle (at right in the photo above) receives a free tablet from Curtis Williams, Manager of NYCHA’s Resident Engagement Department. All 150 members of NYCHA’s 15 Youth Leadership Councils got free tablets courtesy of T-Mobile, NYCHA, and the City of New York that they can use for developing projects to help their communities. In 2016,… MORE

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Kickstart Your Career
Get Career Counseling from HR Experts

Employees seeking a new position or promotion at NYCHA can now receive individualized career counseling from an HR expert. This new service, launched January 2, provides a one-on-one assessment session covering: civil service examinations; occupational groupings; civil service titles and classification; appointment status; training and development; and promotions and other advancement opportunities. Employees can also… MORE

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The Elected Officials’ Guide to NYCHA
Intergov Ensures That Local, State, and Federal Officials Understand the Authority’s Accomplishments and Challenges

NYCHA’s Office of Intergovernmental Relations (known as “Intergov”) acts as a liaison between the Authority and elected officials at all levels (city, state, and federal). The Intergov team works with elected officials to craft legislation, organize capital funding, and make sure their constituents have safe, clean, and connected homes. Intergov partners with a variety of… MORE

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Now That’s NextGen!
Mayor’s Office Recognizes Housing Assistant for Top-Notch Customer Service

It was a typical day for Dominique Derville, a housing assistant at the CCC Walk-in Center in Brooklyn, as she cheerfully answered the questions of residents and Section 8 voucher holders and made sure they understood the information she provided. Little did she know, however, that some of these residents were really staff from the… MORE

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A Festival of Lights
NYCHA Celebrates Chanukah

Batei Tsibur, NYCHA’s organization of Jewish employees, ushered in Chanukah with its annual celebration on December 12, the first night of this eight-day “Festival of Lights.” Revelers lit the Chanukah menorah, sang traditional songs, and enjoyed refreshments and each other’s company. Batei Tsibur President Alan Pelikow discussed how Chanukah – “dedication” in Hebrew – commemorates… MORE

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Congratulations to Capital Projects
Recognized for Excellence in Project Management

The Construction Management Association of America (CMAA) recognized NYCHA’s excellence in managing a $5 million security enhancement project with the 2017 CMAA Project Achievement Award in the category of residential/mixed-use construction under $10 million. To improve residents’ security and quality of life, NYCHA installed 239 CCTV cameras and layered access control at 45 buildings in… MORE

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Prosperity Now!
NYCHA Discusses Financially Empowering Residents at DC Conference

On November 28, Tischelle George, NYCHA’s Senior Advisor for Community Engagement and Partnerships, participated in a panel discussion at a conference in Washington, DC, titled “Catalyzing Economic Mobility and Inclusion through Affordable Housing and Financial Capability Integration.” While the conference name might be a mouthful, its intentions were simple: Ms. George discussed how City agencies… MORE

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Dinner Is Served
NYCHA Staff Provide Nearly 400 Thanksgiving Meals to Residents

Residents who were without cooking gas due to building repairs weren’t without a tasty meal this Thanksgiving, thanks to 41 NYCHA staff who generously donated their time. They provided a complete Thanksgiving feast to nearly 400 households at eight developments. Food was donated by Whole Foods and Hillsong Church NYC; volunteers distributed meals from the… MORE

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New Plan to Protect Resident Health

NYCHA’s Plan to Address Potential Lead-based Paint Hazard Compliance Issues NYCHA has taken immediate and long-term actions to improve our program for inspection and remediation of potential lead-based paint hazards, fix the gaps in compliance with New York City and federal laws, and improve resident health: NYCHA is creating an Executive Compliance Department reporting directly… MORE

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New Chief Compliance Officer
Mayor Bill de Blasio Announces Appointment of Edna Wells Handy as Acting NYCHA Chief Compliance Officer

On November 20, 2017, Mayor Bill de Blasio announced the appointment of Edna Wells Handy to the New York City Housing Authority’s Executive Compliance Department as Acting Chief Compliance Officer. Handy will begin full-time in December. Handy currently serves as legal Counsel to the NYPD Commissioner, and previously served as Commissioner of the City’s Department… MORE

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Think Before You Click
Alert Employee Saves NYCHA from Phishing Attack

Early this month, a NYCHA employee received a suspicious email and contacted the NYCHA Information Security Hotline at (212) 306-8006. Here’s why the email looked suspicious: The email looked like it came from Dropbox, but there were some unusual markings on the letters ‘r’ and ‘x.’ The employee did not recognize the sender: jandrews@andrewsconverting.com The… MORE

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“The Boss at NYCHA Deserves Support”
By Deborah Wright & Kathryn Wylde

The Daily News published an op-ed written by Deborah Wright, formerly a NYCHA Board Member and Commissioner of the City’s Department of Housing Preservation and Development, and Kathryn Wylde, President and CEO of the Partnership for New York City, on November 25, 2017: “Lead paint is a serious issue, no question, but the evidence shows… MORE

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A NYCHA Love Story: Longtime Edenwald Residents Celebrate Their 74th Wedding Anniversary
By Shameeka Feliciano, Supervisor of Housing Caretakers, Betances & Mitchel Houses

On November 15, 2017, Edenwald residents Charles and Arlanda Solomon will celebrate 74 years of marriage. The couple says the secret to maintaining a loving and lasting marriage is “to be patient, to truly listen to one another, and to always respect each other!” Charles and Arlanda met in 1941 in Washington County, Georgia. Mr. Solomon… MORE

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New Construction to Benefit 1,500 NYCHA Residents

On October 27, NYCHA started construction on a $123 million Recovery to Resiliency project at Redfern Houses in Far Rockaway, Queens. NYCHA will replace all nine of the development’s roofs, install cameras, renovate playgrounds and lighting, and build a new community center that will house a childcare center and full back-up emergency power generators. The project, which… MORE

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Making a Splash
Fund for Public Housing President Honored by + POOL

Rasmia Kirmani-Frye, NYCHA’s Director of Public/Private Partnerships and the President of the Fund for Public Housing, was honored for her work to support low-income New Yorkers, including NYCHA residents, by + POOL at the nonprofit organization’s Fall Swim Gala. In 2016, + POOL began offering children living in public housing with free swim lessons through… MORE

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Apply Now for the 2018 Hayes Prize
Awards up to $15,000 for Innovation in City Government

The annual Frederick O’Reilly Hayes Prize recognizes individual City employees or teams of employees who develop or enhance innovative programs, processes, or technologies that significantly improve service delivery to the public. In partnership with the Department of Citywide Administrative Services (DCAS), this year the prize will award up to $7,500 to an individual or up… MORE

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REES Recognized for Entrepreneurship & Employment Programs
Innovative Services Garner Two Awards

It wasn’t awards season yet, but REES received back-to-back kudos this past summer and fall. In August, Nan McKay & Associates (NMA) bestowed its 2017 Resident Service Award to REES for the life-changing work of its Food Business Pathways program (read more about the program in a recent NYCHANow article). For more than 35 years,… MORE

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Groundbreaking Legislation Provides Paid Safe Leave to Victims of Violence
First Law of Its Kind in the Nation to Take Effect in May 2018

On November 6, Mayor Bill de Blasio signed legislation that expands paid leave to domestic violence, sexual assault, stalking, and trafficking survivors. This new law will allow the nearly 3 million New Yorkers eligible for paid leave to attend to immediate safety needs without fear of penalty or loss of income. “No New Yorker should… MORE

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Lending a Hand to Americans in Need
NYCHA’s OEM Director Provides Critical Support to Relief and Recovery Efforts in Puerto Rico

J.A. Stakenburg, Director of NYCHA’s Office of Emergency Management (OEM), spent 15 days in Puerto Rico to help the island recover from the catastrophic destruction of Hurricane Maria. The co-lead and operations section chief of an interagency team sent by the State of New York to assist, Mr. Stakenburg managed the efforts of experts from… MORE

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NYCHA’s Going Solar
Low-Cost, Clean Energy and Jobs for Residents in the Booming Solar Industry

NYCHA  launched its first large-scale solar program, which will use light and heat from the sun to provide clean, low-cost energy to low- to moderate-income New Yorkers, including public housing residents. The program will also create jobs for NYCHA residents in the growing solar industry. NYCHA is looking for developers to install solar power on… MORE

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Celebrating Diwali

NYCHA’s Asian American Association ushered in Diwali, the ancient Hindu festival of lights, in a lively celebration on October 25 at DC 37 headquarters. General Manager Michael Kelly greeted attendees, noting that he appreciated “the opportunity to reflect on the significance of Diwali, which celebrates the inner light within all of us – the spirit… MORE

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Running Ideas with the Chair
NYCHA Fun Run Tours Brownsville, Brooklyn

To celebrate NYCHA’s Brooklyn developments, Chair and CEO Shola Olatoye, Fund for Public Housing President Rasmia Kirmani-Frye, other NYCHA staff, NYCHA Youth Leadership Council participants, and community members kicked off the first annual NYCHA Fun Run with a spirited jog from Howard Houses to Armstrong Houses on October 27. Start training now for the next… MORE

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Customer Service Week Shines a Light on NYCHA’s Core Values
By George Jones, Housing Assistant, East 28th St.

In light of Customer Service Week, the Employee Engagement Committee’s (EEC) October meeting focused on the service we offer to residents and other stakeholders. EEC members discussed instances where good customer service reinforced our core values as well as some cases where poor customer service detracted from them. We examined how we can continue improving… MORE

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NYCHA Tech Pilots Winners Announced
Winners Will Help Modernize the Authority

Seven technology startup companies are the winners of the first-ever NYCHA Tech Pilots, a real estate technology competition to find new and creative solutions to strengthen and modernize public housing. The winners are: BlocPower, Carbon Lighthouse, Enertiv, hOM, Numina, Pansofik, and Radiator Labs. NYCHA Tech Pilots was launched by the Fund for Public Housing, a nonprofit dedicated to investing in NYCHA residents… MORE

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Building Bonds of Trust
Reflections on Customer Service Week

James Scanlon, Vice President, Capital Projects/Planning and Design: On October 19, several staff members from the Capital Planning Group in Capital Projects accompanied me on a site visit to Rutgers Houses to spend time with frontline staff and to acknowledge Customer Service Week. We were greeted professionally and enthusiastically by the management office staff, including… MORE

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Good Service Comes in 34 Languages
Recognizing NYCHA’s Language Bank Volunteers

NYCHA’s Language Bank Volunteers provide language assistance to the Authority’s limited English proficient residents, applicants, and Section 8 voucher holders, ensuring they have access to information and resources in their original languages. On October 20, 2017, these employee-volunteers were recognized for their service. NYCHA’s Language Bank began in 1990 with 44 employee-volunteers who spoke eight… MORE

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Pomonok Houses Builds a Playground
New Partnership with KaBOOM! Will Bring Playgrounds to NYCHA Developments Across the City

On November 4, volunteers transformed an unused recreational area at Pomonok Houses in Queens into a safe, fun, beautiful playground. It took just six hours for residents, neighbors, and volunteers from NYCHA, KaBOOM!, Playworld, and JetBlue to pour and lay concrete, paint a basketball court and playground floors, and assemble playground equipment to build a… MORE

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Round the Clock Caretakers Improve Service and Customer Satisfaction

As part of NYCHA’s efforts to improve customer service, the Authority is piloting a live-in caretaker program at three senior developments in the Bronx: Boston Road Plaza, Middletown Plaza, and Twin Parks East. The live-in caretaker performs janitorial and maintenance work in the developments during regular business hours. As a resident of the development, he… MORE

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Cyber Security Awareness Month: Tips of the Week
Share with Care & Keep a Clean Machine

As National Cyber Security Awareness Month comes to a close, here are the final tips of the week, as well as information about a valuable scholarship opportunity for current college students: Tips of the Week: Share with Care & Keep a Clean Machine Share with care. Think before posting about yourself and others online. Once… MORE

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How Dreams Are Made
Food Business Pathways Launches 132 New Ventures

NYCHA’s Food Business Pathways (FBP) program might just be responsible for the next Sylvia Woods, “The Queen of Soul Food” and founder of the famed Sylvia’s Restaurant in Harlem. FBP is a collaboration between NYCHA’s Office of Resident Economic Empowerment & Sustainability (REES), NYC Department of Small Business Services, Citi Community Development, Hot Bread Kitchen, Start… MORE

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Calling All NYCHA Actors!
Lee Strasberg Theatre Institute Scholarship Competition for Actors and Actresses

Calling all NYCHA residents who love acting! The Lee Strasberg Theatre & Film Institute is offering two 12-week acting scholarships to qualified residents of the New York City Housing Authority. To participate, you must be at least 6 years of age and must audition and be interviewed. From October 31, 2017, to January 12, 2018, auditions will… MORE

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Cyber Security Awareness Month: Tip of the Week
Safeguard Your Digital Life and Protect Your Information

How much do your “smart” devices know about you? These days our cars, fitness trackers, refrigerators, thermostats, and coffee makers can be connected to the internet and controlled through mobile apps. While “smart” technologies make our lives easier, they present new security risks. Limited privacy controls on internet-connected devices and apps may leave sensitive personal… MORE

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The NYCHA Journal Is Going Digital!
A Message from the Chair

Dear Colleagues, Exciting news! The NYCHA Journal has gone digital. Available anytime, anywhere; on your tablet or phone, the new Journal allows you to share stories with friends and on social media, like this new story on the continuing success of our RAD program. The digital Journal is another change inspired by our NextGeneration NYCHA vision of safe, clean, and connected communities. We’re… MORE

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