Adriane “Cookie” Curry is a Neighborhood Service Coordinator who supports and assists resident associations (RA) in Queens – though the resident association presidents she works with say she’s more like family. In her role as a member of the Resident Participation and Civic Engagement (RPCE) team, Ms. Curry provides technical assistance and resources to empower… MORE
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Every March, we mark Women’s History Month by celebrating the contributions women have made throughout American history as well as the achievements women continue to make today. This year’s theme highlights “women who advocate for equity, diversity, and inclusion,” and we recognize women in our community who, through their leadership and advocacy, are helping to… MORE
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This year, the theme of Black History Month shines a light on African-American artists – writers, musicians, painters, dancers, actors, photographers, and more – who have helped shape our rich American culture and paved the way for current and future generations of Black creatives. Legendary late African-American creators such as poet Maya Angelou, actress Cicely… MORE
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On November 30, Soundview Houses residents got the opportunity to meet one-on-one with representatives from the NYC Human Resources Administration (HRA) to apply for HRA’s “one-shot” emergency rent assistance for those who have fallen behind on rent, sign up for SNAP benefits for food assistance, and enroll in other HRA programs – right at their… MORE
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In 1993, fresh out of Hunter College, Yvette Andino showed up to a City University of New York (CUNY) job fair at Madison Square Garden with 35 copies of her resume, interviewed on the spot, and landed a job in human resources. She had no idea at the time that her first job would launch… MORE
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National Disability Employment Awareness Month (NDEAM) is celebrated annually in October to recognize the contributions of people with disabilities to the workforce. During this month, NYCHA was honored with an award from VISIONS/Services for the Blind and Visually Impaired for hiring and supporting a VISIONS/Services participant. VISIONS/Services is an organization that assists people who are… MORE
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Thirty-day voting period wraps for residents of the first NYCHA development to hold a vote of this kind, with final results expected by Friday, December 15 If selected, the Trust or PACT could unlock necessary funding to comprehensively renovate the development, including the homes of over 2,000 residents NYCHA today announced that, as of December 7, voting has concluded for residents of Nostrand… MORE
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NYCHA Employee Elizabeth McCray Shares About Her Hopi Culture Native American Heritage Month is a time to celebrate the history, contributions, and culture of indigenous people. With more than 574 federally recognized American Indian and Alaska Native tribes, there are many cultures to learn about. We spoke to NYCHA employee Elizabeth McCray, who was happy… MORE
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Thanksgiving is a time of reflection and togetherness. This year, the NYCHA community united to ensure that NYCHA residents had Thanksgiving meals with their families, friends, and communities. From turkey giveaways to gift cards and groceries, the outpouring of support from NYCHA resident associations, businesses and community organizations, and elected officials kicked off the season… MORE
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NYCHA employees gathered to celebrate Hispanic Heritage Month at a potluck featuring delicious dishes made or bought by fellow employees. National Hispanic Heritage Month, also known as Latinx Heritage Month, is celebrated annually in the U.S. from September 15 to October 15 to highlight the contributions of Hispanic people and Americans with ancestry from Spanish-speaking… MORE
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On October 15, NYCHA employee and Howard Houses resident Tracy Tomer led her community in the fourth annual breast cancer walk she organized at the development to raise awareness about breast cancer and raise funds for the American Cancer Society’s Making Strides Against Breast Cancer campaign. “I continue to run into women of color in… MORE
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When Anne-Marie Flatley answered a newspaper ad for a City Research Scientist in 1998, she had no idea that 25 years later she’d be leading a department responsible for analyzing millions of records and data that help NYCHA understand its residents, track programs and initiatives to determine if they are operating successfully, and improve how… MORE
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In recognition of World Elder Abuse Awareness Day, NYCHA employee Lauren Antoine received the Sarita Bonnilla Memorial Elder Justice Hero Award from The Harry and Jeanette Weinberg Center for Elder Justice at the Hebrew Home at Riverdale for her work on behalf of older adult NYCHA residents who have experienced neglect or abuse. Ms. Antoine… MORE
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Throughout 2023, NYCHA employees and residents are participating in training on NYCHA’s responsibilities regarding resident involvement and the importance of meaningful resident engagement, partnership, and participation in the Authority’s operations – and how we can improve the quality of life in NYCHA communities. Greater resident participation is vital to NYCHA’s continuing efforts to strengthen the… MORE
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The 24 residents who were the first to graduate from NYCHA’s Clean Energy Academy this August are now prepared for careers in the rapidly growing clean energy sector. The NYCHA Clean Energy Academy (NCEA) provides residents with a 16-week, 280-hour training program where they gain construction skills training; hands-on learning; workforce preparation; visits to NYCHA… MORE
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This summer, approximately 100,000 young people between the ages of 14 and 24 participated in paid summer jobs through the Summer Youth Employment Program (SYEP), including many NYCHA residents. SYEP, the nation’s largest youth employment program, provides an opportunity for young people to get paid while exploring career options. The program celebrated its 60th anniversary… MORE
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Congratulations to Cindy Anderson, NYCHA’s Vice President of IT Service Management, for winning a 2023 New York City IT Leadership Inspirational Leader Award. The award honors a motivational leader who “brings out the best in others through inspiration, compassion, mentorship, and exemplary performance.” She was presented with the award in June at the NYC… MORE
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Earlier this year, NYCHA employees participated in the New York Build Expo, an annual construction and design conference with more than 500 speakers, over 400 exhibitors, and attended by over 35,000 people, including architects, realtors, developers, civil engineers, and government and construction professionals. NYCHA’s team spoke on various panels about topics such as design and… MORE
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Jamie Rubin Named Chair of the NYCHA Board, Lisa Bova-Hiatt Named NYCHA CEO, New Members Named for NYCHA & Public Housing Preservation Trust Boards Mr. Rubin comes to NYCHA with three decades of experience in government, nonprofits, and the private sector, including leading the New York State Governor’s Office of Storm Recovery, New York State Homes and Community… MORE
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Each month, NYCHANow recognizes the staff who’ve achieved more than five years of service, in multiples of five. Congratulations to the employees who reached these milestones in June!
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June is Caribbean-American Heritage Month in the U.S., which celebrates the culture, heritage, and contributions of people of Caribbean descent living in America. This month, a new employee group, the Caribbean-American Association, launched and is open to all employees, including Caribbean Americans and those who have an appreciation for the countries and their cultural diversity.… MORE
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In May, Edenwald Houses was featured as one of the destinations for Jane’s Walk NYC, an annual walking tour of free, citizen-led conversations where tour guides make connections with neighbors, fellow New Yorkers, and visitors through the sharing of stories about neighborhoods and communities. The “A Resilient Garden of Eden(wald)” tour was guided by NYCHA’s… MORE
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Claudia Dillon is NYCHA’s new Vice President of the Office of Diversity, Equity, and Inclusion (ODEI). She joined NYCHA in April; under her leadership, the Department of Equal Opportunity was renamed and its mission was expanded to develop more proactive functions, through tailored training; assessment of hiring practices using workforce data; and other Diversity, Equity,… MORE
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Kimberly Tyre is a longtime Jefferson Houses resident who is committed to bettering her community. She recently became a NYCHA employee, in a position that enables her to pursue her passion for engaging her fellow residents and connecting them to beneficial resources. In November 2022, Ms. Tyre joined NYCHA’s Emergency Management and Services Department as… MORE
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During Women’s History Month, we honor the contributions women have made and continue to make. From frontline staff at developments to executives in the central offices, women employees at NYCHA are leading the way in helping to improve and strengthen NYCHA. We spoke with Andra Stanley, who joined NYCHA as Deputy Chief of Staff last… MORE
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During Women’s History Month, we honor the contributions women have made and continue to make. From frontline staff at developments to executives in the central offices, women employees at NYCHA are leading the way in helping to improve and strengthen NYCHA. We spoke with Lauren Gray, Chief of Staff to the Chief Operating Officer (COO),… MORE
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Meet Daniel Barber, CCOP Chair During Black History Month, we are reminded of the opportunity that public housing has provided to countless families since its foundation and its role in fostering a society that is more fair and just. We spoke with Daniel Barber, Chair of the Citywide Council of Presidents (CCOP) and Resident Association… MORE
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Meet Raymond Miller, NYCHA Resident Board Member During Black History Month, we are reminded of the opportunity that public housing has provided to countless families since its foundation and its role in fostering a society that is more fair and just. We spoke with Raymond Miller — a Johnson Houses resident who was appointed to… MORE
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Meet James McKoy, NYCHA Resident Board Member During Black History Month, we are reminded of the opportunity that public housing has provided to countless families since its foundation and its role in fostering a society that is more fair and just. We spoke with James McKoy — a Williams Plaza resident who was appointed to… MORE
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Richard Meyers has over 25 years of experience managing construction projects at college campuses, hotels, Universal Orlando rides, American Dream theme parks, and more – yet his most rewarding projects have been at NYCHA developments in service of NYCHA residents. Mr. Meyers joined NYCHA in summer 2019 as a project manager in Asset & Capital… MORE
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On January 29, NYCHA’s Interim CEO Lisa Bova-Hiatt appeared on CBS New York’s “The Point with Marcia Kramer” to discuss the Authority’s rent shortfall of almost half a billion dollars and how it is working to find other resources to help residents pay rent and secure additional funding from all levels of government. Ms. Bova-Hiatt… MORE
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While Tischelle George has held roles in different departments throughout her 16-year career at NYCHA, they have all furthered her passion for education, mentoring, and ensuring residents and employees have the information and resources necessary to be successful. Currently, Ms. George is the director of special projects for Operations Support Services (OSS), where she provides… MORE
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On January 12, PIX-11 featured an interview between reporter Monica Morales and NYCHA’s Interim CEO Lisa Bova-Hiatt and Chief Operating Officer (COO) Eva Trimble at Wald Houses to discuss their work and goals. During the segment on NYCHA’s leadership team, the Interim CEO and COO met with front-line heating and elevator teams composed of women.… MORE
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When exterminator Christine Taylor shows up for pest appointments, she said residents are often surprised to see her. “All the time, they’ll go, ‘You’re the exterminator? I hope you’re not scared of roaches.’ It’s because I’m a woman and I’m short, but then I get the job done and they realize I’m experienced.” Ms. Taylor… MORE
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In November, a group of NYCHA’s older adult residents participated in a virtual celebration to honor three years of building community and sharing their life stories. The event was the culmination of a program facilitated by Life Story Club (LSC), a Brooklyn-based non-profit organization and NYCHA partner that creates small social clubs where older adults… MORE
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Over 200 residents from Gowanus Houses and Wyckoff Gardens recently had the opportunity to share their ideas and feedback on the future repairs and renovation work coming to their development during community visioning workshops led by NYCHA’s Comprehensive Modernization (Comp Mod) team. The workshops (held in Wyckoff Gardens in October and Gowanus Houses in November)… MORE
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Thanksgiving is a time of reflection and togetherness. This year, the NYCHA community united to ensure that NYCHA residents had Thanksgiving meals with their families and friends. From turkey donations to groceries and prepared meals, the outpouring of support from NYCHA resident associations, businesses and community organizations, and elected officials kicked off the season of… MORE
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Staying in the comfort of their homes as they age is important to many older adults, but to successfully age in place, seniors need access to services and support to help them maintain their quality of life. Elderly Safe-at-Home (ESAH) is a program provided by NYCHA at 11 developments for seniors that assigns an on-site… MORE
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National Hispanic Heritage Month is September 15 to October 15, a time to recognize the contributions, achievements, and culture of Americans who descend from Spain, Mexico, the Caribbean, and Central and South America. NYCHA employee David Soto lives, breathes, and sings his Puerto Rican culture and Lower East Side community, working to celebrate and showcase… MORE
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For almost a decade, Shanna Castillo and her team have worked to continue to develop NYCHA’s Office of Resident Economic Empowerment & Sustainability (REES) — which connects residents to employment and career advancement, adult education and vocational training, financial empowerment, and business development — into a model of how partnership and access to opportunities can… MORE
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On August 2, New York City Police Department (NYPD) precincts celebrated the 39th annual National Night Out by hosting events in the communities they serve across the city. National Night Out brings together community members and their local police precincts to help strengthen relationships and promote safer, stronger neighborhoods. Each of the nine Police Service… MORE
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Teri Dawson has been a Neighborhood Administrator for Brooklyn Property Management since January 2022. Though the role is new for her, she’s been part of many memorable moments in NYCHA’s history as a 36-year NYCHA employee and a former resident of 26 years. “I came to NYCHA in 1984 as a baby, straight out of… MORE
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NYCHA Chair Greg Russ recently spoke at the 181st CityLaw Breakfast presented virtually by the Center for New York City Law at New York Law School. The breakfast was held on July 14 and is part of a series that features prominent speakers discussing current government and political issues. The event was moderated by Professor… MORE
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On June 29, NYCHA’s Comprehensive Modernization (Comp Mod) Program hosted a networking event, “Rebuilding NYCHA Housing,” at the NYC College of Technology in Brooklyn. The event, geared specifically towards Minority- and Women-Owned Business Enterprises (MWBE), Service-Disabled Veteran-Owned Businesses (SDVOB), and Section 3 businesses, welcomed over 250 attendees to learn more about Comp Mod and how… MORE
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Dear Colleagues, As we continue our work to strengthen and transform NYCHA, it’s important that we have continuity in the leadership vision needed to achieve these shared goals. Therefore, I am pleased to announce the appointment of Eva Trimble as NYCHA’s Chief Operating Officer and Marvin Walton as Deputy Chief Operating Officer effective July 25.… MORE
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Residents of Todt Hill and St. Nicholas Houses recently had the opportunity to provide their ideas and feedback on the repair and modernization project coming to their developments as part of NYCHA’s Comprehensive Modernization initiative. Once complete, these large-scale renovations — $115 million for Todt Hill and $342 million for St. Nicholas — will drastically improve… MORE
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Some New Yorkers who applied for and got positions in the City’s temporary economic recovery program, City Cleanup Corps, didn’t expect that those short-term positions would open the door to permanent employment and the start of hopefully long careers at NYCHA. The City Cleanup Corps (NYC CCC) employed approximately 10,000 New Yorkers across 10 City agencies… MORE
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On April 27, members of the NYCHA community received awards from the Citizens Housing & Planning Council (CHPC) at the organization’s 62nd Annual Luncheon, “Policy with a Purpose.” CHPC is a non-profit organization that focuses on housing and planning policy, and its work has helped shape housing policy in New York City for more than… MORE
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May is National Mental Health Awareness Month, which is a good reminder that taking care of your health includes taking care of your mental health. This month also serves as a time to raise awareness, provide education and resources, support people with mental illness, and reduce the stigma regarding mental illness. It is always okay to… MORE
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I’m thankful for every day that I open my eyes to see another day because I’m still afraid of this journey, but I refuse to let it define me – I’m living life to the fullest. -Excerpt from Tracy Tomer’s writing on her breast cancer experience In early March 2020, while most New Yorkers were… MORE
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Javerea Komal, Project Manager for the Office of the Vice President of Operational Analysis & Contract Management Department, is proud to work at NYCHA – she learned the importance of affordable housing as a child when she moved to the Bronx from Pakistan; having an apartment they could afford in a new country was vital… MORE
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Women’s History Month: Providing Healing, Promoting Hope For more than 30 years, Ukah Busgith has made it her mission to help improve the quality of life for NYCHA residents – whether through enrichment programs for young people, managing arts and garden programs, overseeing community centers, or connecting residents to the activities, programs, and social services… MORE
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In 2020, amid a global pandemic and nationwide civil rights protests, the City launched the Taskforce on Racial Inclusion & Equity to address racial and economic disparities that were worsened by the COVID-19 pandemic in Black communities and other communities of color. The Taskforce strives to improve outcomes by transforming policies, programs, and systems throughout… MORE
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On February 3, as part of NYCHA’s effort to re-imagine how it approaches evictions, the Authority announced that 90 percent of the 34,000 rental non-payment cases that existed in housing court as of March 2021 have been resolved without judicial intervention. Moving forward, NYCHA will prioritize cases for accounts that owe significant amounts of arrears… MORE
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Meet Katie Gordon, Deputy Director of Compliance Monitoring Meet Katie Gordon, Deputy Director of Compliance Monitoring in the Compliance Department. Katie has worked at NYCHA since 2017. She previously worked as a senior analyst in the Authority’s Office of Strategic Innovations before joining the Compliance team. Before coming to NYCHA, she worked at a nonprofit… MORE
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NYCHA’s Environmental Health and Safety Department’s (EHS) Heating Oversight Team (HOT) monitors NYCHA’s compliance with regulations and standards governing heating systems to ensure residents are provided with reliable heat and hot water service. HOT is one of three teams within EHS’ Building Systems Safety Unit tasked with overseeing critical building functions (the other teams oversee… MORE
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We’re periodically featuring the female property managers who help NYCHA carry out its mission to better serve residents and strengthen our partnership with them. NYCHA supports and encourages women in leadership positions in all departments, including property management. Currently, there are 260 women working as property managers at the Authority. In this installment, meet one… MORE
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On November 7, more than 25,000 runners crossed the finish line in Central Park at the 50th TCS New York City Marathon. Congratulations are in order to all, including four NYCHA employees – Katherine Cruceta, Kamil Duzynski, Kirsten Jardine, and Keith Sanders – who are also members of NYCHA’s Running Club. Though this year’s marathon… MORE
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Meet Elizabeth McCray Hispanic Heritage Month is celebrated annually from September 15 to October 15 to recognize the achievements, contributions, and culture of Hispanic Americans. The month also overlaps with Indigenous People’s Day, which is marked on the second Monday in October to honor Native American people and their cultures. For NYCHA employee Elizabeth McCray, this overlap in holidays is a reflection of her DNA, family, and culture. Ms. McCray’s mother moved to… MORE
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Thanks to a gift from the House of Mandela, several dozen NYCHA employees (who are also NYCHA residents) received tickets for the Global Citizen Live NYC concert that featured performances from Coldplay, Billie Eilish, Camila Cabello, Jennifer Lopez, Lizzo, Meek Mill, Shawn Mendes, and more. The concert was held on September 25 in Central Park.… MORE
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On September 15, to mark the first day of Hispanic Heritage Month, Capital Projects Division (CPD) employee Franklin Velez organized a special lunch break with Dominican food for his colleagues at Long Island City. Mr. Velez has been a Staff Analyst in the QA Compliance and Training division of CPD for the past two years, responsible for coordinating training for the department. He is also a United States Marine Corps veteran, who served in the Iraq War. “In… MORE
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As part of a new series, we’re periodically featuring the female property managers who help NYCHA carry out its mission to better serve residents and strengthen our partnership with them. NYCHA supports and encourages women in leadership positions in all departments, including property management. Currently, there are 260 women working as property managers at the… MORE
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Ever since they were hired at NYCHA, City Cleanup Corps staff members have been an asset to the Authority, working hard to keep developments clean inside and outside, maintaining playgrounds, assisting with pest control, conducting resident education and outreach, and helping Resident Associations with various projects. NYCHA is one of 10 City agencies participating in… MORE
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Lead paint inspections and assessments are required by law and are important so we can create safer and healthier homes for NYCHA residents, especially the Authority’s youngest residents (who are most susceptible to the health effects of lead). A visual assessment is one way NYCHA determines if there is lead paint and lead-based paint hazards in apartments. During a visual assessment, staff look for… MORE
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Two of NYCHA’s real estate development projects were recently named finalists for the ULI New York Awards for Excellence in Development. Urban Land Institute (ULI) is an international organization of real estate and urban development professionals. Every year, the Awards for Excellence in Development recognizes development projects throughout New York State that best demonstrate the… MORE
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June is National Pride Month, which commemorates the 1969 Stonewall uprising and recognizes the impact that lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) people have made and continue to make on American history. In honor of Pride Month, we’re highlighting the work of NYCHA’s LGBTQ+ employees. Verna Ferguson joined NYCHA in 1985 through a youth training program.… MORE
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Thirty-two NYCHA residents were recently chosen as the first members of the Resident Roundtable, a new committee that ensures residents continue to play an important role in NYCHA’s Transformation Plan, where they will provide valuable feedback and recommendations to implement the plan. The Citywide Council of Presidents (CCOP), the official citywide NYCHA resident organization, appointed five residents to the Roundtable and the remaining positions… MORE
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The construction, engineering, and architecture industries are known for being primarily male-dominated, though more women are taking on roles at every level each year. NYCHA’s Capital Projects Division (CPD), responsible for managing over $1 billion in construction projects, recently held a virtual event to celebrate and acknowledge the women of the division. The event was organized by Claudette Morris, Director of Analysis… MORE
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We’re periodically featuring the hardworking staff members who are making a difference for residents. Learn more about how we’re becoming a better landlord through their efforts. In this installment, meet Michael Cox, Community Coordinator in the Resident Engagement Department.
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In mid-January, New Yorkers 65 and older became eligible to receive the COVID-19 vaccine. NYCHA’s population includes a large number of older adults, and the City and State established vaccine clinics at certain NYCHA developments to ensure that the vaccine was accessible to these residents. As more people became eligible, the clinics at NYCHA locations… MORE
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This year, we close Women’s History Month by highlighting some of NYCHA’s women leaders whose daily contributions serve residents, staff, and the Authority as they help lead efforts to transform the agency.
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On February 19, the Stanley M. Isaacs Neighborhood Center marked Black History Month with a virtual celebration that featured music, poetry, speeches, and dance performances by staff, center participants, and special guests. Music included the singing of the Black National Anthem, “Lift Every Voice and Sing,” renditions of Nina Simone’s “Feeling Good” and Marvin Gaye’s… MORE
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To commemorate Black History Month, NYCHA is highlighting the work of partner organizations that support, educate, and advocate for NYCHA residents to learn new skills to empower themselves and their communities. When Hakim Jeffrey, 21, walks around his Bay View Houses community, he sometimes feels like a celebrity because residents notice him and ask about… MORE
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A new outdoor public art exhibition, “Intertwining Colors,” is now on view across 370 feet of construction scaffolding at Fulton Houses and Chelsea-Elliott Houses. The art features hand-painted murals with portraits of 60 residents from both NYCHA developments. “Intertwining Colors” is part of an ongoing artist fellowship program, “Bridging the Divide,” through ArtBridge, a non-profit… MORE
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NYCHA developments are a major part of New York City’s landscape, so it is no wonder that they have played a supporting role in the backgrounds of numerous documentaries, films, and television shows.
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To commemorate Black History Month, NYCHA is highlighting the work of partner organizations that support, educate, and advocate for NYCHA residents to learn new skills to empower themselves and their communities. Melisa Jamison had a small business but was not sure how to grow or market it. A flyer in the lobby of her Rutgers… MORE
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Community Health Workers (CHW) are important public health advocates who help people manage chronic health conditions; educate and guide them through the medical system; and connect them to much-needed health and social services in a culturally appropriate manner. Many CHWs are members of the communities they serve, trusted neighbors who liaise between hospitals and other… MORE
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The winter holiday season is about giving and receiving. For Todt Hill Houses resident Jonathan Alexander, creating holiday meals for fellow NYCHA residents that you’d find at a five-star restaurant was both an opportunity for his catering company and a chance to do something special for his community. Mr. Alexander is the owner of L’Boe Catering;… MORE
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Dear Colleagues, This week, the public comment period for NYCHA’s draft Transformation Plan closed. We received more than 300 comments from residents, employees, and other stakeholders on how to comprehensively restructure NYCHA. We appreciate the feedback and look forward to using these comments to help shape the Transformation Plan moving forward. As part of the 2019 HUD Agreement, the Transformation Plan… MORE
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Since the start of the pandemic, New York City has provided hundreds of millions of free meals to anyone in need. These programs continue, whether through home delivery for people who cannot go out, or through Grab & Go options at approximately 200 Department of Education sites throughout the five boroughs. In addition, the City… MORE
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Joy Sinderbrand, Vice President of NYCHA’s Recovery and Resilience Department, recently spoke about NYCHA’s Sandy recovery work as part of the Silman Resiliency Forum, held virtually on October 13. Ms. Sinderbrand participated in a session on “Setting the Stage – The NYC Waterfront,” which featured expert speakers discussing current resiliency work on the New York City waterfront, how the present work is preparing the waterfront for climate change, and whether or not New York… MORE
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On July 7, Sideya Sherman, NYCHA’s Executive Vice President for Community Engagement & Partnerships (CEP), was named (CEP) Executive Director of the City’s Taskforce on Racial Inclusion and Equity. The Taskforce seeks to make sure that COVID-19 response and recovery efforts are fair and equitable in the city’s hardest-hit communities, where communities of color have been disproportionately impacted… MORE
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The Department of Prevention & Intervention Strategies (PAIS) would like to acknowledge staff who are going above and beyond during the COVID-19 pandemic in their work of tackling pest issues at NYCHA developments. PAIS Exterminator Lester Grant has made leaps and bounds in his work performance and is ready to lend a hand to help… MORE
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NYCHA’s Maintenance, Repair & Skilled Trades Steps Up During COVID-19 Crisis Kudos from Leon Agard, Director of Maintenance, Repair & Skilled Trades (MRST): “I’d like to acknowledge the entire Maintenance, Repair & Skilled Trades team members who have been reporting to work unless they are sick or under quarantine. In addition, the entire Asbestos Handlers’ team and their supervisors deserve recognition. About 95… MORE
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Complimenting Luis Hernandez and Shaquana Ramirez of Redfern Houses Kudos from Ashton Thomas, Property Manager of Redfern Houses: “Luis Hernandez, Property Maintenance Superintendent, and Shaquana Ramirez, Assistant Superintendent of Buildings, are the true meaning of NYCHA unsung heroes. “Mr. Hernandez has been with NYCHA for over 30 years. When most of us are fast asleep, Mr. Hernandez… MORE
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Celebrating NYCHA Heroes Meet Gerard Wheeler, Elevator Administrator There are many hardworking men and women, from the central offices to the front lines, who are making sure that NYCHA continues to deliver vital services to residents during the COVID-19 crisis and helping to keep our community healthy and safe. We thank them for their service… MORE
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Message from Vilma Huertas, Executive Vice President for Compliance and Chief Compliance Officer We hope this week has provided moments of motivation and collaboration for you and your colleagues as you’ve reviewed customer service best practices, brainstormed new solutions to challenging problems, and focused on how you can better serve NYCHA residents every day.… MORE
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NYCHA held its Senior Leadership Meeting at BNY Mellon in Manhattan on May 26. Falling the same week as Next-Generation NYCHA’s one-year anniversary, there was plenty to talk about. Chair and CEO Shola Olatoye enumerated an impressive list of accomplishments, which General Manager Michael Kelly discussed with property management staff during visits to developments before… MORE
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“We had a great time,” reported Hispanic Society First Vice President Fernando Pagán, who marched down Fifth Avenue on Sunday, June 12, with NYCHA’s contingent in New York’s 59th Puerto Rican Day Parade! “I have a short video (15 seconds) of us marching. It was filmed by Channel 7 Eyewitness News,” he added. If you… MORE
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A proud NYCHA tradition continued with the presentation of the 2016 John DeCarlo Memorial Award for Caretakers to Roberto Rodriguez, Jr., caretaker J at Johnson Houses in Manhattan, on June 10. To the cheers of family members, co-workers, and managers, Chair and CEO Shola Olatoye presented Mr. Rodriguez with a check for $1,000. Runner-up Joseph… MORE
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NYCHA’s Running Team joined thousands of New Yorkers on June 2 for the 40th Corporate Challenge run in Central Park. The 3.2-mile race is sponsored by JPMorgan Chase to raise funds for the preservation and maintenance of Central Park. “It was a perfect evening for a run with 15,000 New Yorkers and six amazing colleagues,”… MORE
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The Heating Management Department provides dependable and consistent heat and hot water to our residents. Our 438 front-line personnel manage and maintain 1,979 boilers and 1,799 tank rooms that secure our equipment. Until now, we were limited to measuring our department’s performance based on resident-initiated complaints. Since every complaint did not result in a repair,… MORE
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More than 100 former members of the NYC Housing Authority Police Department (HAPD) gathered to reminisce about old times at their annual Spring Luncheon at Riccardo’s Catering House in Astoria, Queens, on May 4. The vital contributions of the HAPD to NYCHA’s earlier decades provides many interesting stories to recollect, indeed. In 1995, the HAPD… MORE
Read moreLike firefighters and police officers, NYCHA employees are public servants who take their job responsibilities seriously. Property management staff work hard to keep NYCHA developments and facilities clean, safe, and well-maintained. And, like firefighters, police officers, and other public servants, NYCHA employees receive special protections under the law. Legislation passed in 2014 provides NYCHA staff… MORE
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In November 2015, the Management Services Department established a Business Improvement Unit, headed by Senior Administrator Chloe Gutelle, to lead business process redesign (BPR) projects. The initial focus is on assessing Skilled Trades operations beginning with exterminators, then plumbers, plasters, and painters. BPR is not a new concept to NYCHA and is currently used by… MORE
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NYCHA launched a new elevator safety campaign, promoting enhanced communication and escalation of the most dangerous conditions involving elevators. June is National Safety Month, which is an opportunity to raise awareness about improving safety in everyday life at work and at home. The ad campaign seeks to provide residents with clear, simple tools for assessing… MORE
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On May 15, Mayor Bill de Blasio announced the completion of 305 new LED light fixtures at Bushwick Houses, in Brooklyn, as part of the Mayor’s Action Plan for Neighborhood Safety (MAP). Exterior lighting is a key part of MAP, a $140 million comprehensive effort to improve security at 15 NYCHA developments. “This lighting will… MORE
Read moreEmployees nearing retirement can find information on how health insurance benefits will change by viewing a two-part video found at http://www1.nyc.gov/site/olr/health/healthvideos/health-video-transition-seminar-pt1.page for part 1 and http://www1.nyc.gov/site/olr/health/healthvideos/health-video-transition-seminar-pt2.page for part two. The videos areabout five minutes and four minutes long, respectively. While the videos answer many questions, individual issues can best be addressed at a one-on-one Transitioning… MORE
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Josephine Russo, former Associate General Counsel, was appointed Vice President for Supply Management and Procurement in April 2016. Ms. Russo plans and directs the implementation of NYCHA’s procurement operations, oversees the Supply Management Department, and is responsible for procurement, materials management, warehousing and distribution for all NYCHA locations. Tricia Roberts, CIA, former Director of Risk… MORE
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Mayor Bill de Blasio has appointed Nnenna Lynch to the NYCHA Board, effective April 26, 2016. She will attend her first Executive Board meeting on May 25. A seasoned leader in affordable housing and urban affairs, Ms. Lynch has a strong track record in urban policy and economic development, and is currently Director of Development… MORE
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