Haitian-American Assoc. Responds to Hurricane Matthew

On November 14, the Haitian- American Association at NYCHA hosted a Hurricane Matthew fundraising luncheon, which was well attended by staff from various departments. Acting President of the Association Sybille Louis introduced its mission and the members of the Association’s board. Yvette Andino, Director of Employee Engagement and Special Assistant to the Chair, shared with… MORE

Read more

NextGen Values: Commitment, Collaboration and Service

Senior leaders from NYCHA and labor unions representing its workforce honored some of the Authority’s most outstanding employees at the 2016 Employee Recognition Awards Ceremony held at District Council 37 in Manhattan on November 18. “Today we’re honoring employees who have demonstrated an extraordinary commitment to advancing themselves, our organization, and the community,” General Manager… MORE

Read more

CEP Reorganization Provides Better Direct Service to Residents

The Community Engagement and Partnerships Division (CEP), formerly known as Community Programs and Development, engages and connects NYCHA residents to critical services provided by the City and to programs and resources in their communities. Serving as a bridge for resident and community transformation, CEP is grounded in NextGen NYCHA strategies and will continue to ensure… MORE

Read more

Customer Service Week Takes Senior Staff to the Frontlines

On October 27, during Customer Service Week, 18 senior administrators took employee appreciation to another level. Early that morning, they arrived to shadow employees at 12 developments to see the details of their everyday responsibilities and even help them to complete daily tasks. The visits allowed employees who interact with residents to relay resident issues… MORE

Read more